Ahmed Naazim
#41/1, Mosque lane, Nawala Road,
Rajagiriya, Sri Lanka.
Mob: +94 777 82 44 88, 719 00 55 08
E-mail: anaazim5@gmail.com
Job Objective:
Looking for a post of a Travel Executive/Travel Agent Position in a reputed travel agency where I can
utilize my knowledge and experience in the field of travel and tourism for the benefit of the agency as well
as the customers.
Summary of Qualifications:
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Rich experience of Five years as an airline ticketing agent
Innate propensity to interacting with people
Thorough knowledge with practical competence in the field of travel and tourism
Proficiency in English both oral and written communication as well as interpersonal skills
Proven ability to attract customers through impressive interactions
Innovative bent of mind which gives a call to many novel tourism ideas
Proven ability in multitasking
Ability to deal with the customers' complaints and suggest ways to the agency to overcome
Any flaws in the services and performance
 High level proficiency in computer applications like Microsoft Word, Microsoft Excel,
Microsoft Power point, Abode Photoshop version Cs2-Cs4 and Ulead Movie Maker 11
 Fluency in English, Sinhala, Tamil & Arabic
Educational Qualifications:
 GCE Ordinary Level Examination obtaining the following results (Jan 1994 – Dec 2005)
English
Maths
-B
-S
Overall Results 2C 4S
Academic Qualifications:
 Diploma in Travel and Tourism (IATA/UFTAA Foundation Level)
Fares
-C
Geography
-F
Louis Preston School of Travel & Tourism Colombo, 2007
 Diploma in Airlines Ticketing, Reservations and Marketing
International Airline Ticketing Academy Colombo, 2006
 Diploma in Web Designing & Graphic Designing
Kent Academy Kandy, 2008
 Successfully Completed the Amadeus GDS Training Program
Amadeus training center, 2006
Professional Experience:
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OTS Travel Club (Pvt) Ltd, Matale, Travel Assistant, 15 May 2006 to 02 Jun 2007
Amja Travels & Tour (Pvt) Ltd, Colombo Travel Executive, 09 Jul 2007 to 27 Jun 2008
OTS Travel Club (Pvt) Ltd Matale, Ticketing Manager, 14 Jul 2008 to 13 Nov 2009
Al-Tayyar Travel Group Co, Saudi Arabia, Customer Service Officer, 17 Nov 2009 to 17 Nov 2011
(Under the Management of Al-Tayyar Travel Group I also worked as Airport Counter Staff at Arar
Domestic Airport Saudi Arabia) Feb 2010- Oct 2010
Responsibilities Handled:
 Make professional, accurate, cost effective travel arrangements for clients while providing excellent
customer service.
 Use Amadeus and other on-line engines to process tickets.
 Provided counseling to the customers regarding attractive and beneficial travel schemes and products
 Answer phones professionally, courteously and promptly.
 Advised customers regarding passport, visas, vaccinations, exchange of foreign currency, excursions
in resorts etc.
 Worked with a partner travel agency to book first-class airfares.
 Handled the planning and execution of complicated itineraries
 Handled orders, registrations and payments.
 Dealt patiently with the complaints of the customers if any and provided feedback to the
management of the travel agency for the betterment of the services.
Extra-Curricular Activities:
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Was a member of interact club
Was a member of English union, Islamic Majlis & English literary association
Was a member of School hockey team & football team
Has participated in the Athletic events in the inter house athletic
Interests & Hobbies:
 Surfing cyber space, reading, Sports & Music.
Personal Information:
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Full Name
Name with initials
Date of Birth
Sex
Contact No.
E-mail Addresses
Civil Status
Nationality
NIC No
Pass Port No
School Attended
: Mohamed Nizam Ahmed Naazim
: M.N.A. Naazim
: 26th August 1988
: Male
: M: +94-777 824488, 719 005508
: anaazim5@gmail.com
: Single
: Sri Lankan
: 882390705V
: N2105391
: Zahira College (National School)
Matale, Sri Lanka.
Non-Related Referees:
M.H.M Ameer
Managing Director
Innova Study Group (Pvt) Ltd,
Galle Road Wallawatha
Colomob,
Sri Lanka.
Tel: +94 11-2365547
Mob: +94 77-8408400
Yasmin Haniffa
Attorney-At-Law
(Notary Public)
96/1, Darmapala Mawatha,
Matale,
Sri Lanka.
Tel: +94 66-2222091
Mob: +94 77-2220863
I do hereby certify that the particulars furnished by me are true and accurate to the best of my knowledge
Thank you very much in spending you precious time on my Profile of Resume
Sincerely yours,
……………………………….
Ahmed Naazim.
Date …………..…. 2012