Read the full Mentor Bios - Women in Cable Telecommunications

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Karen Abene
Karen Abene is a Senior Director of Affiliate Sales and Support for Starz. She oversees
marketing and incentive support efforts at nearly 2,000 affiliate call centers representing the
Starz point of sale. Karen joined Starz in 1999, bringing fifteen years of training, customer
service, financial research, documentation, and marketing experience from the software and
telecommunications sectors. She is a member of WICT, CTAM, and the American Marketing
Association, and was a 2012 WICT Woman to Watch honoree. Karen received her
undergraduate degree in accounting from the University of New Orleans.
Karen feels that she has been blessed with positive and encouraging professional influences
throughout her career and recognizes their tremendous value in helping her grow and gain a fresh
perspective. She looks forward to being able to offer that to a colleague through the mentoring
program as well.
Karen’s leadership philosophy is grounded in leading by example. It is also focused on coaching
individuals in a positive manner that allows them to stay true to their values and, simultaneously,
nudges them beyond their comfort zone, encouraging and building confidence along the way.
Her core values are: honesty, integrity, and a strong work ethic.
Karen would be most valuable working with mentees that are action oriented and ready for a
journey of self-reflection. She is based in the DTC area and while she prefers early morning
meetings, she can be flexible about days and times.
Anne McCollum
Anne is the Director of Client Services and Standardization LCOE for Comcast. She has 25
years of leadership experience and has worked at Comcast for the last 5 years. Prior to working
with Comcast she worked at Frontier Airlines leading the Reservations and Customer Relations
Departments. She has a strong background in call center operations, process improvements and
customer service. No matter the industry, ensuring a good customer experience has been a focus
for Anne.
Anne is excited to be a mentor in the program due to her good fortune of having great mentors
herself and knowing the value that self leadership has in your career. A mentor of hers was
always there to provide a good ear, provide sound advice and helped her navigate decisions and
define opportunities. She found the experience very beneficial and one that she would like to
share.
Anne’s approach to being a mentor centers around being a good listener, observer and by being
approachable. It also includes helping the mentees self-asses, introducing them to her network
and opening up career enhancing opportunities.
Anne is based out of Colorado Springs, and is willing to compromise on meeting days/times
based on everyone’s schedules.
Colin McGuire
Colin is currently the Director of IT Infrastructure Services at Starz Entertainment. He is
responsible for the IT computing environment, which includes server, storage, data replication
and backup, desktop and mobile technologies, and help desk services. Prior to Starz, Colin was
an IT Manager at IHS, responsible for Global IT Support and Global Data Center Management.
He started his career in the financial services industry in retail and mortgage banking and later
moving on to IT infrastructure management. Colin has a BS in Information Technology from the
University of Phoenix.
Colin has been a mentor to several colleagues throughout his career. In these relationships, he
has been able to provide a different perspective and the space necessary to help these colleagues
see the appropriate next steps. He’s excited to share these experiences with others and to help
develop positive, effective, and professional relationships.
Colin’s leadership approach is to provide solid guidance, support, feedback, and insight. The
ability for someone to make their own decisions and deal with the consequences is important to
growth both professionally and personally. His strengths include curiosity, perspective and
humor – he’ll be utilizing all of those through the mentoring journey.
Colin is located in the South Metro area. Lunch time or after work M-F are typically the best
times for him to meet, but he is also open to working through the exact times with the group.
Michael McNabb
Michael is currently the Senior Vice President - Comm., Media, Entertainment & Software
Industry Leader for Hitachi Consulting and has worked in the communications industry for 28
years. The first 12 of those years, he worked in various roles in the finance & accounting areas
for wireline and wireless companies. In 1997, he joined Arthur Andersen Business Consulting
where he became a Partner in the firm in 2000. In 2005, he joined Hitachi. His functional areas
of expertise include: Accounting: Finance Transformation; Business Process Improvement;
Business Intelligence/Analytics and Regulatory Support. He has a BBA in Information Systems
and Quantitative Sciences from Abilene Christian University and is a non-practicing CPA.
Michael recently moved to Denver and is looking for opportunities to make contributions, where
he can, to the community and to his profession. He strongly feels that the WICTRM Mentoring
Program will be a great area for him to focus his initial efforts and provide support.
Michael feels that a good mentor needs to be engaged and available both professionally and
personally with their mentee(s), establishing a trusting relationship, whereby open and honest
conversations can take place. He intends to use his strengths, like: Motivational leadership,
Strategic assessments, and Creative problem solving—connecting disparate dots, so to speak to
partner with his mentors during the 6 month journey.
Michael is ready to partner with individuals ready for self reflection, improving themselves, and
ones that do not take themselves too seriously. He travels frequently but tries to be home in
Denver Thursday evenings, so Thursday nights, and Fridays are usually good. Sometimes
Mondays can work as well. Meeting in the Cherry Creek shopping area would be most
convenient for him.
Farrell Moseley
Farrell is currently the Vice President – XOC for Comcast. His experience includes Thirty one
years in the cable industry mainly in technical operations and engineering with significant time
in General Manager and Area Vice President Roles.
Farrell enjoys being a mentor and always learns something either about myself or about how
others think. He knows that a great mentor includes having a genuine interest in others, the
ability to listen, and focus on what someone else is saying. Also key is the ability to ask open
ended questions to create meaningful dialog.
Farrell’s leadership philosophy is. “Give the team the tools to operate in a diverse and inclusive
environment to spur innovation and creative, well thought out solutions to problems.” He
supports this by being respectful of people’s differences, saying what you mean/meaning what
you say, and collaborating with others. He is open minded and has high energy. He’ll make a
great mentor for those willing to take their skills to the next level.
Farrell is located in the South part of town, so getting together around the DTC is best for him.
Wendi Nagy
Wendi is currently the Director of Program Management for Comcast’s Technology and Product
Group. She has over 23 years of experience in portfolio and program management, software
development, requirements definition, strategic planning and process definition. She started her
career in the defense industry, developing software for mission critical defense systems. In
moving up through the ranks she found that she has an affinity for translating business vision
into technology implementation. During her tenure in the cable industry, she has led the creation
of Program Management Offices, defined processes and hired key contributors. Wendi has been
recognized as a strategic leader in working across organizations to develop common Agile
software development, program and portfolio management processes and tools to more
efficiently deliver products to customers.
Wendi believes that a good mentor needs patience, an open-mind, creativity and a certain level
of life experience. She enjoys working with other women who are interested in stretching
themselves and seeking new challenges. She has a lot of experiences to share and wants to help
others succeed.
Wendi’s core values are centered on transparency, honesty, self-motivation, balance and a really
good sense of humor. She is excited to share these with individuals that recognize they are much
more than what their title says they are, and are ready to work together during the mentoring
journey.
The best meeting location for Wendi would be in the DTC area, either early (breakfast meeting)
or after work (4-6pm) most days of the week. Her schedule is fairly flexible with some notice.
Dennis Stevens
Dennis is the Vice President, Service Delivery Systems for Charter Communications. He has
spent over 25 years leading technology development, deployment and operations for some of the
world’s best companies. These include Charter Communications, Comcast, Johnson & Johnson,
and others. Dennis is currently responsible for operating Charter’s OSS/BSS systems,
Residential and Commercial portal and email systems, Security Operations, and Application
support.
Dennis believes strongly in giving back. He’s had several wonderful mentors throughout his
career (men and women), and has repeatedly been delighted to mentor others as he generally gets
as much out of it as he gives to it. One mentor asked him to list who was most influential in his
management development and success, then asked him who would list Dennis? That was a
simple but powerful question that has motivated him to make the time for programs like these in
order to give back what he has learned from others.
Dennis’ approach to mentorship is first meeting the person where they are. Then understanding
where they want to go, then helping them shape a plan to get there. That could involve simply
being a sounding board or good listener, to a more active role in career planning. He believes
each person is responsible for their own career, so at the end the day you are accountable for
your results, but also knows that experience and relationships can influence those outcomes in
significant ways.
Dennis is based in Greenwood Village, CO and is willing to be flexible on meeting days/times
based on everyone’s schedules.
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