The 25 SUCCESS-DEFEATING BEHAVIORS ASSESSMENT
What differentiates The Goulston Group advising and coaching from other programs is that it is built upon the work of Dr. Goulston as a
psychiatrist, hostage negotiation trainer and one of the top experts on listening in the world and in dealing with people that drive you crazy. Our
approach therefore focuses on the behaviors to be changed and in addition, the underlying psychology that has caused coaching clients to act in
their success-defeating ways.
COACHING CANDIDATE INSTRUCTIONS:
1.
Please complete Part I according to the below instructions.
2.
Please forward Part II of this form to all Key Stakeholders that have authority over your employment (i.e. C-Suite Executive to CEO, CEO to
Board, Senior VP to EVP, etc.) and have them rate you according to Part II instructions.
3.
If you have decided that you are committed to improving your most detrimental and destructive behaviors starting now, please submit
all assessments, via email, to info@goulstongroup.com with “Ready to Begin” in the Subject line.
PART I - To be completed by the Coaching Candidate
1.
Rate yourself on each behavior on a 1 to 3 scale in terms of how little or much you act the behavior (where 1 = rarely and 3 =
consistently).
2.
Rate which of those behaviors you believe is most costly to your success and future on a 1 to 3 basis (where 1 = not costly and 3 = job
jeopardizing).
How Consistent
is the Behavior?
1, 2 or 3
1 = Rarely
2 = Frequently
3 = Consistently
SUCCESS-DEFEATING BEHAVIORS
1.
2.
3.
4.
5.
6.
7.
8.
9.
How Costly?
1, 2 or 3
1 = Not costly
2 = Somewhat costly
3 = Job Jeopardizing
Winning too much
The need to win at all costs and in all situations.
Adding too much value
The overwhelming desire to add our 2 cents to every discussion.
Avoiding Necessary Confrontation
Avoiding conflict because the majority of people erroneously believe that it will only make things
worse instead of better.
Passing judgment
The need to rate others and impose our standards on them.
Making destructive comments
The needless sarcasm and cutting remarks that we think make us witty.
Starting with NO, BUT, HOWEVER
The overuse of these negative qualifiers which secretly say to everyone that I'm right and you're
wrong.
Telling the world how smart we are
The need to show people we're smarter than they think we are.
Speaking when angry
Using emotional volatility as a management tool.
Negatively, or "Let me explain why that won't work"
The need to share our negative thoughts even when we weren't asked.
The Goulston Group
|
310.998.1150
|
www.GoulstonGroup.com
The 25 SUCCESS-DEFEATING BEHAVIORS ASSESSMENT
How Consistent
is the Behavior?
1, 2 or 3
1 = Rarely
2 = Frequently
3 = Consistently
SUCCESS-DEFEATING BEHAVIORS
How Costly?
1, 2 or 3
1 = Not costly
2 = Somewhat costly
3 = Job Jeopardizing
10. Withholding information
The refusal to share information in order to maintain an advantage over others.
11. Failing to give proper recognition
The inability to give praise and reward.
12. Claiming credit that we don't deserve
The most annoying way to overestimate our contributions to any success.
13. Making excuses
The need to reposition our annoying behavior as a permanent fixture so people excuse us for it.
14. Clinging to the past
The need to deflect blame away from ourselves and onto events and people from our past; a
subset of blaming everyone else.
15. Playing favorites
Failing to see that we are treating someone unfairly.
16. Refusing to express regret
The inability to take responsibility for our actions, admit that we're wrong, or recognize how our
actions affect others.
17. Not listening
The most passive-aggressive form of disrespect to colleagues.
18. Failing to express gratitude
The most basic form of bad manners.
19. Punishing the messenger
The misguided need to attack the innocent who are usually only trying to help us.
20. Passing the buck
The need to blame everyone but ourselves.
21. An excessive need to be "me"
Exalting our faults as virtues simply because they're who we are.
22. Over-committing to look good
Over-extending and sacrificing our people in order to get noticed by the "higher ups".
23. Rendering "pure emotion" decisions
Operating exclusively on "gut feel" by not considering and/or discounting the facts.
24. Conveying an "it's my way or the highway" attitude
Believing that no one can do it better than we can do it.
25. Failing to delegate
Not being able to let go of responsibilities that should be assigned to others.
Part I is complete. Please continue to the next page for Part II, which is to be completed by each of the Coaching Candidate's Key Stakeholders.
The Goulston Group
|
310.998.1150
|
www.GoulstonGroup.com
The 25 SUCCESS-DEFEATING BEHAVIORS ASSESSMENT
What differentiates The Goulston Group advising and coaching from other programs is that it is built upon the work of Dr. Goulston as a
psychiatrist, hostage negotiation trainer and one of the top experts on listening in the world and in dealing with people that drive you crazy. Our
approach therefore focuses on the behaviors to be changed and in addition, the underlying psychology that has caused coaching clients to act in
their success-defeating ways.
PART II - To be completed by the Key Stakeholders who have authority over the Coaching Candidate's employment (i.e. C-Suite Executive to CEO,
CEO to Board, Senior VP to EVP, etc.)
1.
Rate the Coaching Candidate on each behavior on a 1 to 3 scale in terms of how little or much you observe the behavior (where 1 =
rarely and 3 = consistently).
2.
Rate which of those behaviors you believe is most costly to the Coaching Candidate's success and future on a 1 to 3 basis (where 1 = not
costly and 3 = job jeopardizing).
How Consistent
is the Behavior?
1, 2 or 3
1 = Rarely
2 = Frequently
3 = Consistently
SUCCESS-DEFEATING BEHAVIORS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
How Costly?
1, 2 or 3
1 = Not costly
2 = Somewhat costly
3 = Job Jeopardizing
Winning too much
The need to win at all costs and in all situations.
Adding too much value
The overwhelming desire to add our 2 cents to every discussion.
Avoiding necessary confrontation
Avoiding conflict because the majority of people erroneously believe that it will only make things
worse instead of better.
Passing judgment
The need to rate others and impose our standards on them.
Making destructive comments
The needless sarcasm and cutting remarks that we think make us witty.
Starting with NO, BUT, HOWEVER
The overuse of these negative qualifiers which secretly say to everyone that I'm right and you're
wrong.
Telling the world how smart we are
The need to show people we're smarter than they think we are.
Speaking when angry
Using emotional volatility as a management tool.
Negatively, or "Let me explain why that won't work"
The need to share our negative thoughts even when we weren't asked.
Withholding information
The refusal to share information in order to maintain an advantage over others.
Failing to give proper recognition
The inability to give praise and reward.
Claiming credit that we don't deserve
The most annoying way to overestimate our contributions to any success.
Making excuses
The need to reposition our annoying behavior as a permanent fixture so people excuse us for it.
Clinging to the past
The need to deflect blame away from ourselves and onto events and people from our past; a
subset of blaming everyone else.
Playing favorites
Failing to see that we are treating someone unfairly.
The Goulston Group
|
310.998.1150
|
www.GoulstonGroup.com
The 25 SUCCESS-DEFEATING BEHAVIORS ASSESSMENT
How Consistent
is the Behavior?
1, 2 or 3
1 = Rarely
2 = Frequently
3 = Consistently
SUCCESS-DEFEATING BEHAVIORS
How Costly?
1, 2 or 3
1 = Not costly
2 = Somewhat costly
3 = Job Jeopardizing
16. Refusing to express regret
The inability to take responsibility for our actions, admit that we're wrong, or recognize how our
actions affect others.
17. Not listening
The most passive-aggressive form of disrespect to colleagues.
18. Failing to express gratitude
The most basic form of bad manners.
19. Punishing the messenger
The misguided need to attack the innocent who are usually only trying to help us.
20. Passing the buck
The need to blame everyone but ourselves.
21. An excessive need to be "me"
Exalting our faults as virtues simply because they're who we are.
22. Over-committing to look good
Over-extending and sacrificing our people in order to get noticed by the "higher ups".
23. Rendering "pure emotion" decisions
Operating exclusively on "gut feel" by not considering and/or discounting the facts.
24. Conveying an "it's my way or the highway" attitude
Believing that no one can do it better than we can do it.
25. Failing to delegate
Not being able to let go of responsibilities that should be assigned to others.
Part II is complete. Key Stakeholders, please return your completed Part II section to the Coaching Candidate. Thank you.
ACKNOWLEDGEMENT
This assessment was inspired by and adapted from Marshall Goldsmith's book What Got You Here Won't Get You There
Hyperion, May 2008
The Goulston Group
|
310.998.1150
|
www.GoulstonGroup.com