US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans and Military Constituent Advocate
Member: Congressman Mike Coffman (CO-06)
Office Location: Aurora, CO
Date Needed: Open Until Filled
Job Summary:
The position is for a Veterans and Military Constituent Advocate in the District Congressional Office. Primary
responsibilities are first to facilitate and coordinate responses to a wide range of requests received from military and
veteran constituents and to provide liaison between the Congressman’s office and the various veteran’s
organizations in the district as well as the Department of Defense. District military and veteran case work helps
constituents interact with administrative and government agencies by acting as facilitators, ombudsmen and, in
some cases, advocates. Second, the district includes a large military base and a significant number of National
Guard and Reserve units. The position acts as the Congressman’s liaison on issue of concern to the base, to those
units, and for the individual service member who serve. Third, the incumbent is to ensure that the Congressman is
kept current on issues of concern and systemic problems that may require his involvement to correct the situation
Job Duties and Responsibilities:
The incumbent for this position will serve as a facilitator between constituents and federal, state, and local agencies
as necessary as a representative of Congressman Coffman in the 6th District of Colorado. The office is located in
Aurora Colorado. The individual hired for this position must possess the ability to communicate clearly with
constituents about what the Congressman and his office can and cannot do on their behalf. The individual hired for
this position must learn the applicable laws, regulations and intricacies affecting a constituent’s case as well as the
procedures and structure of Congressman Coffman’s office regarding casework and employee obligations, as
outlined in the Office Handbook and the House of Representative’s Ethics Manual. As the Congressman’s
Military/Veteran’s Constituent Advocate, the individual will represent the Congressman at meetings and functions
hosted by local Veteran’s Service Officers (VSO) and the local military facilities and related community
organizations. The individual hired will gather information on items of interest to our constituents, provide updates
on the activities of the Congressman on topics of importance to the VSO’s, the military units/base in the district, and
those serving here, and report on recommendations and or concerns raised at the various meetings for review by
Congressman Coffman. Additionally, the employee will be responsible to perform other duties as assigned by the
Congressman, Chief of Staff, District Director and other staff members.
Requirements: This program is limited to veterans who have served on active duty since September 11,
2001, with less than 20 years of service and have a minimum 30% disability rating from the Department of
Veterans Affairs. A high school degree is the minimum requirement, some college courses preferred but not
required and a highly qualified candidate will have a college degree. Professional education through the U.S.
military is highly encouraged. Excellent written and oral communication and organizational skills are a must for the
position and familiarity with basic computer skills strongly preferred (word processing, email, spreadsheets) Recent
experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures,
and policies is desired and a service-oriented, positive attitude, and strong teamwork ability are expected.
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a resume, a
copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating (if not medically
retired) to housewoundedwarriors@mail.house.gov. Do not send resumes directly to the office of Congressman
Coffman.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Case Worker
Member: Congressman Will Hurd (TX-23)
Office Location: San Antonio, TX
Date Needed: Open Until Filled
Job Summary:
The position is for a Director of Special Projects in the District Congressional Office. Primary
responsibilities are to facilitate and coordinate responses to a wide range of requests received from
military and veteran constituents and providing liaison between the Congressman’s office and the various
veteran’s organizations in the district. District military/veteran case workers help constituents interact
with administrative and government agencies by acting as facilitators, ombudsmen and, in some cases,
advocates. The individual holding this position is also responsible for keeping the Congressman current
on issues of concern and systemic problems that may require his involvement to correct the situation
Job Duties and Responsibilities:
The incumbent for this position will serve as a facilitator between constituents and federal, state, and
local agencies as necessary as a representative of Congressman Hurd, 23rd District of Texas. The case
worker will be required to communicate clearly with constituents about what can and cannot be done on
their behalf by the district office. The case worker will be required to learn the laws, regulations and
intricacies affecting a constituent’s case as well as the procedures and structure of Congressman Hurd’s
office regarding case work and employee obligations, as outlined in the Office Handbook and the House
of Representatives’ Ethics Manual. When performing in the capacity of Veterans Service Officer (VSO)
Field Representative, the individual will represent the Congressman at meetings and functions hosted by
local VSOs to gather information on items of interest to our constituents, provide updates on the activities
of the Congressman on topics of importance to the VSOs, and report on recommendations and or
concerns raised at the various meetings for review by Congressman Hurd. Additionally, the employee
will be responsible to perform other duties as assigned by the Congressman, Chief of Staff, District
Director and other staff members.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience with and understanding of the
U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.”
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman Hurd.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Constituent Representative
Member: Congressman Rodney Davis (IL-13)
Office Location: Springfield or Edwardsville, Illinois
Date Needed: Open Until Filled
Job Summary:
The position is for a Veterans Constituent Representative in the 13th District Congressional Office of
Illinois. Primary responsibilities are to facilitate and coordinate responses to a wide range of requests
received from military and veteran constituents and providing liaison between the Congressman’s office
and the various veteran’s organizations in the district. District military veteran case workers help
constituents interact with administrative and government agencies by acting as facilitators, ombudsmen
and, in some cases, advocates. The individual holding this position is also responsible for keeping the
Congressman current on issues of concern and systemic problems that may require his involvement to
correct the situation
Job Duties and Responsibilities:
This position will serve as a facilitator between constituents and federal, state, and local agencies as
necessary as a representative of Congressman Davis district office. The case worker will be required to
communicate clearly with constituents about what can and cannot be done on their behalf by the district
office. The caseworker will be required to learn the laws, regulations and intricacies affecting a
constituent’s case as well as the procedures and structure of Congressman Davis office regarding
casework and employee obligations, as outlined in the Office Handbook and the House of
Representatives’ Ethics Manual. When performing in the capacity of Veterans Service Officer (VSO)
Field Representative, the individual will represent the Congressman at meetings and functions hosted by
local VSOs to gather information on items of interest to our constituents, provide updates on the activities
of the Congressman on topics of importance to the VSOs, and report on recommendations and or
concerns raised at the various meetings for review by Congressman Davis. Additionally, the employee
will be responsible to perform other duties as assigned by the Congressman, Chief of Staff, District
Director and other staff members.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience with and understanding of the
U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.”
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman Davis.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Case Worker
Member: Jim Langevin (RI-02)
Office Location: Warwick, RI
Date Needed: Open Until Filled
Job Summary:
The position is for a Veterans Caseworker in the District Congressional Office. Primary responsibilities
are to facilitate and coordinate responses to a wide range of requests received from military and veteran
constituents and providing liaison between the Congressman’s office and the various veteran’s
organizations in the district. District military / veteran case workers help constituents interact with
administrative and government agencies by acting as facilitators, ombudsmen and, in some cases,
advocates. The individual holding this position is also responsible for keeping the Congressman current
on issues of concern and systemic problems that may require his involvement to correct the situation
Job Duties and Responsibilities:
The incumbent for this position will serve as a facilitator between constituents and federal, state, and
local agencies as necessary as a representative of Congressman Langevin and the 2nd Congressional
District of Rhode Island. The case worker will be required to communicate clearly with constituents about
what can and cannot be done on their behalf by the district office. The caseworker will be required to
learn the laws, regulations and intricacies affecting a constituent’s case as well as the procedures and
structure of Congressman Langevin’s office regarding casework and employee obligations, as outlined in
the Office Handbook and the House of Representatives’ Ethics Manual. When performing in the capacity
of Veterans Service Officer (VSO) Field Representative, the individual will represent the Congressman at
meetings and functions hosted by local VSOs to gather information on items of interest to our
constituents, provide updates on the activities of the Congressman on topics of importance to the VSOs,
and report on recommendations and or concerns raised at the various meetings for review by
Congressman Langevin. Additionally, the employee will be responsible to perform other duties and
provide support as assigned by the Congressman, Chief of Staff, District Director and other staff
members.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience with and understanding of the
U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman Langevin.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Constituent Services & Field Representative
Member: Congresswoman Chellie Pingree (ME-01)
Office Location: Portland, Maine
Date Needed: Open Until Filled
Job Summary & Responsibilities: This Constituent Services & Field Representative for Congresswoman Pingree will be
located in the District Congressional Office in Portland, Maine, to include support to DoD and VA Congressional Aides in
Washington.
Primary responsibilities include representing the Member within his/her area of responsibility, including:
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answering casework correspondence in writing or by phone;
managing DoD and VA casework assignments, including screening, referrals, and ongoing support;
helping constituents interact with administrative and government agencies by acting as facilitator between constituents
and federal, state, and local agencies;
meeting with constituents, VA and DoD staff, and community leaders, and acting as a liaison between the
Congresswoman’s office and District Veterans Service Officers (VSOs);
representing the Member at military and veteran events, where appropriate;
informing the Member of opportunities, concerns, and systemic problems that may require her involvement;
proactively generating ideas for Member outreach, including meetings, notes, calls, site visits, and events;
informing press staff of media opportunities related to DoD and VA issues;
assisting Congressional staff in Washington with policy and appropriations priorities related to the DoD and VA.
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Job Requirements & Skills: The Veterans Constituent Services & Field Representative will be required to:
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communicate clearly with constituents about what can and cannot be done on their behalf by a Member of Congress;
learn the laws, regulations, and intricacies affecting a constituent’s case as well as the procedures and structure of
Congresswoman Pingree’s District Office regarding casework and employee obligations (as outlined in the Office
Handbook and the House of Representatives’ Ethics Manual);
write effective inquiries for and responses to constituent concerns;
travel within the District on behalf of, and in some cases, with the Congresswoman;
travel to Washington, DC, on a limited basis as required;
maintain positive relationships with VSOs, VARO, and Vet Center staff in the District;
perform special projects as assigned;
Application Requirements: This program is open to veterans who have served on active duty since September 11, 2001, with
less than 20 years of service and a minimum 30% disability rating from the VA. Additional considerations include a high school
degree, with some college coursework preferred and military professional education highly encouraged. The applicant should
also have experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures, and
policies as well as exceptional written and verbal communication skills. Service-orientation, positive attitude, and strong
teamwork ability are a must. A driver’s license and private vehicle are required along with flexibility with hours, to include some
evenings and weekends.
Salary: Commensurate with experience and Congressional office pay structure
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a resume, a copy of the last
DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating (not necessary if medically retired) to
housewoundedwarriors@mail.house.gov. Do not send resumes directly to the office of Congresswoman Pingree.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Community Representative
Member: Congresswoman Susan Davis
Office Location: San Diego, CA
Date Needed: Open Until Filled
Job Summary:
The position is for a Veterans Community Representative in the district office of Congresswoman Susan
Davis. Congresswoman Davis, the Ranking Member of the Military Personnel Subcommittee in the
House of Representatives, is seeking a veteran to assist her in her work serving the veterans, service
members, and military families of the 53rd Congressional District. Primary responsibilities include
responding to a wide range of requests received from constituents and serving as a liaison between the
Congresswoman, the federal government and the community.
Job Duties and Responsibilities:

Acts as a representative for the Congresswoman at community events and in working with
constituents.

Stays informed of matters affecting veterans and other community members by interacting with
constituents and community groups and monitoring news outlets. Keeps the Congresswoman
and coworkers informed of these matters and works to address any problems.

Helps veterans, servicemembers and their families with problems they are having with federal
agencies.
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Provides support to the Congresswoman at district meetings and events.
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Speaks to local groups when the Congresswoman is unavailable.
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Writes correspondence to constituents and briefing materials for the Congresswoman.
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Assists with answering office telephones and visitors.
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Works a flexible 35-45 hour per week schedule including some nights and weekends, in a teamoriented, family-friendly office environment.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required. Candidates must possess
excellent communication, organizational, and writing skills. Recent experience with and understanding of
the U.S. Armed Services and Department of Veterans’ Affairs structure, procedures, and policies is
preferred. Candidates must be service-oriented, have a positive attitude, and possess strong teamwork
abilities.
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman/woman Susan Davis.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Constituent Services Representative
Member: Congressman Austin Scott – (GA- 8)
Office Location: Tifton, GA
Date Needed: Open Until Filled
Job Summary: The position is for a constituent services representative in the District Congressional
Office. Primary responsibilities are to facilitate and coordinate responses to a wide range of requests
received from military and veteran constituents and providing liaison between the Congressman’s office
and the various veteran’s organizations in the district. District military / veteran case workers help
constituents interact with administrative and government agencies by acting as facilitators, ombudsmen
and, in some cases, advocates.
Job Duties and Responsibilities: The incumbent for this position will serve as a facilitator between
constituents and federal, state, and local agencies as necessary as a representative of Congressman
Scott, Eighth District of Georgia. The case worker will be required to communicate clearly with
constituents about what can and cannot be done on their behalf by the district office. The case worker
will be required to learn the laws, regulations and intricacies affecting a constituent’s case as well as the
procedures and structure of Congressman Scott’s office regarding casework and employee obligations,
as outlined in the House of Representatives’ Ethics Manual. Additionally, the employee will be
responsible to perform other duties as assigned by the Congressman, Chief of Staff, and Director of
Constituent Services.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience with and understanding of the
U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman Austin Scott.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Staff Assistant/Legislative Aide
Member: Congressman Jason Chaffetz
Office Location: Washington, DC
Date Needed: Open Until Filled
Job Summary:
The position is for Staff Assistant/Legislative Aide in the Washington, DC Congressional Office. Primary
responsibilities are to facilitate and coordinate responses to a wide range of requests received from
senior staff, constituents, and other office visitors. The position will also include a legislative portfolio that
will include military and veteran’s affairs issues. The position will also facilitate and coordinate with Utahbased staff and caseworkers to help constituents interact with administrative and government agencies
by acting as facilitators, ombudsmen and, in some cases, advocates. The individual holding this position
is also responsible for keeping the Congressman current on issues of concern and systemic problems
that may require his involvement.
Job Duties and Responsibilities:
The incumbent for this position will serve as an office assistant for senior staff and the Congressman in
addition to a legislative aide on policy and legislative items within the Department of Defense and
Veterans Administration issue areas. Duties will include attending constituent meetings, legislative
briefings, and conducting policy analysis. The candidate will also be required to review constituent
correspondence within their issue area and draft first-draft responses. Additionally, the employee will be
responsible to perform other duties as assigned by the Congressman, Chief of Staff, and other staff
members.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. Four year degree required. Professional education through
the U.S. military is highly encouraged. Excellent communication and organizational skills. Recent
experience with and understanding of the U.S. Military and Department of Veterans Affairs structure,
procedures, and policies. Service-oriented, positive attitude, and strong teamwork ability.”
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman Chaffetz.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Constituent Services Representative
Member: Congressman Mark Takano (CA-41)
Office Location: Riverside, CA
Date Needed: Open Until Filled
Job Summary:
The position is for a Constituent Services Representative in the District Congressional Office. Primary
responsibilities are to facilitate and coordinate responses to a wide range of requests received from
military and veteran constituents and providing liaison between the Congressman’s office and the various
veteran’s organizations in the district. District military/veteran case workers help constituents interact
with administrative and government agencies by acting as facilitators, ombudsmen and, in some cases,
advocates. The individual holding this position is also responsible for keeping the Congressman current
on issues of concern and systemic problems that may require his involvement to correct the situation
Job Duties and Responsibilities:
The incumbent for this position will serve as a facilitator between constituents and federal, state, and
local agencies as necessary as a representative of Congressman Takano in the 41st District of California.
The case worker will be required to communicate clearly with constituents about what can and cannot be
done on their behalf by the district office. The case worker will be required to learn the laws, regulations
and intricacies affecting a constituent’s case as well as the procedures and structure of Congressman
Takano’s office regarding case work and employee obligations, as outlined in the Office Handbook and
the House of Representatives’ Ethics Manual. When performing in the capacity of Veterans Service
Officer (VSO) Field Representative, the individual will represent the Congressman at meetings and
functions hosted by local VSOs to gather information on items of interest to our constituents, provide
updates on the activities of the Congressman on topics of importance to the VSOs, and report on
recommendations and or concerns raised at the various meetings for review by Congressman Takano.
Additionally, the employee will be responsible to perform other duties as assigned by the Congressman,
Chief of Staff, District Director and other staff members.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience with and understanding of the
U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.”
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congressman Takano.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Case Worker
Member: Congresswoman Martha McSally
Office Location: Tucson or Sierra Vista, AZ (Location dependent on residence of candidate)
Date Needed: Open Until Filled
Job Summary:
The position is for a Veterans Case Worker in the District Congressional Office. Primary responsibilities
are to facilitate and coordinate responses to a wide range of requests received from military and veteran
constituents and providing liaison between the Congressman’s office and the various veteran’s
organizations in the district. District military/veteran case workers help constituents interact with
administrative and government agencies by acting as facilitators, ombudsmen and, in some cases,
advocates. The individual holding this position is also responsible for keeping the Congressman current
on issues of concern and systemic problems that may require his involvement to correct the situation
Job Duties and Responsibilities:
The incumbent for this position will serve as a facilitator between constituents and federal, state, and
local agencies as necessary as a representative of Congresswoman Martha McSally (AZ-2). The case
worker will be required to communicate clearly with constituents about what can and cannot be done on
their behalf by the district office. The caseworker will be required to learn the laws, regulations and
intricacies affecting a constituent’s case as well as the procedures and structure of Congresswoman
McSally’s office regarding case work. When performing in the capacity of Veterans Service Officer Field
Representative, the individual will represent the Congresswoman at meetings and functions hosted by
local VSOs to gather information on items of interest to our constituents, provide updates on the activities
of the Congresswoman on topics of importance to the VSOs, and report on recommendations and or
concerns raised at the various meetings for review by Congresswoman McSally. Additionally, the
employee will be responsible to perform other duties as assigned by the Congressman, Chief of Staff,
and District Director.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience with and understanding of the
U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.”
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send
resumes directly to the office of Congresswoman McSally.
US House of Representatives
Wounded Warrior Fellowship Program
Vacancy Announcement
Job Title: Veterans Constituent Services Representative
Member: Congressman Raúl M. Grijalva (AZ-03)
Office Location: Tucson, Arizona
Date Needed: Open Until Filled
Job Summary:
The position is for a Veterans Affairs constituent services representative in Congressman Raúl M.
Grijalva’s Tucson district office. Primary responsibilities are to facilitate and coordinate responses to a
wide range of requests received from military and veteran constituents and liaison between the
Congressman’s office and the various veterans’ organizations in the district and state. District
constituent services representatives help constituents, interact with administrative and government
agencies by acting as facilitators, ombudsmen and, in some cases, advocates. The individual holding
this position is also responsible for keeping the Congressman current on issues of concern and systemic
problems that may require his involvement to correct the situation
Job Duties and Responsibilities:
 Acts as the representative for Congressman Grijalva and Veterans, responsibilities include
answering casework correspondence, meeting with constituents, verbal communications with
constituents, and serving as a liaison with federal, district, and local agencies;
 Informs Constituent Services Director of all happenings in Veterans issue area by screening
district media sources and interacting with constituents;
 Handles casework assignments;
 Acts as a liaison to local, state and federal officials and other persons or groups to form effective
relationships for Congressman Grijalva and his staff;
 Assesses Veteran casework for problems requiring legislative action and makes
recommendations to the Constituent Services Director and Legislative Director;
 Screens and refers cases, when appropriate, to other district offices;
 Logs in all incoming and outgoing mail and incoming telephone calls relating to casework;
 Prepares monthly reports for Constituent Services Director on pending cases and district
activities in Veterans issue area;
 Continually screens active cases and acts as liaison with constituents to ensure that their cases
are handled in a timely manner;
 Maintains up-to-date files on all cases and categories of information of importance to the office;
 Performs in the capacity of Veterans Field Representative, the individual will represent the
Congressman at meetings and functions hosted by local Veteran Service Organizations (VSO) to
gather information on items of interest to constituents
 Provides updates on the activities of Congressman Grijalva’s on topics of importance to VSO’s,
and reports on recommendations and or concerns raised at the various meetings for review by
Congressman Grijalva;
 Required to learn the laws, regulations and intricacies affecting a constituent’s case as well as the
procedures and structure of Congressman Grijalva’s office regarding casework and employee
obligations, as outlined in the Office Handbook and the House of Representative’s Ethics Manual.
Requirements: This program is limited to veterans who have served on active duty since
September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating
from the Department of Veterans Affairs. High school degree required, some college courses
preferred but not required. Professional education through the U.S. military is highly encouraged.
Excellent communication and organizational skills. Recent experience and understanding of the U.S.
Military and Department of Veterans’ Affairs structure, procedures, and policies. Service-oriented,
positive attitude, and strong teamwork ability.”
Salary: Commensurate with experience.
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a
resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater
rating (if not medically retired) to housewoundedwarriors@mail.house.gov. Do not send resume directly
to the office of Congressman Grijalva.