HUMAN RESOURCES PROCEDURE THE PUBLIC INTEREST DISCLOSURE SCHEME Introduction These procedures are established under the Public Interest Disclosure Act 2013 (the Act) and the Public Interest Disclosure Rules (the Rules) made under s.83 of that Act and the Public Interest Disclosure Standards (the Standards) made under section 74 of that Act. Our Commitment The Family Court and Federal Circuit Court (the courts) are committed to complying with all applicable laws and with best practice. Corrupt practices, breaches of the law and other conduct disclosable under the Act are contrary to our values. If they occur, reporting them is encouraged so they can be addressed properly. The objective of these procedures is to promote the integrity and accountability of the administration of the Courts in accordance with the Act, consistent also with the APS Values and Code of Conduct, and to provide a framework for effective public interest disclosures. Each Public Interest Disclosure made will be handled confidentially, and the Discloser protected in accordance with the Act. Consistency with the Act, Rules and Standards These procedures must be applied and interpreted in a manner not inconsistent with the Act, the Rules and the Standards. The Agency Guide attached to these procedures forms part of these procedures to the extent expressly stated in these procedures. What is a Public Interest Disclosure? Essentially it is a disclosure by a current or former public official of suspected wrongdoing in the Commonwealth public sector. The emphasis of the scheme is on disclosure being made and investigated within government, but in limited circumstances a disclosure outside of government is permitted. Who can make a Public Interest Disclosure Under the Act, a person who is a current or former ‘public official’ may make a Public interest Disclosure. A public official includes: an APS employee - including non-ongoing and casual employees a statutory office holder – including family consultants appointed under regulation 7 of the Family Law Regulations another person who exercises power under a Commonwealth law people and bodies providing services under a Commonwealth contract including subcontractors It is to be noted that in certain circumstances, a person who is not a current or former public official may be deemed by an authorised officer for the purposes of a disclosure to be a public official. Even if you believe that you are not a current or former public official, you should not assume that you cannot make a public interest disclosure. You may discuss this with any person to whom a disclosure may be made. In appropriate circumstances, Page 1 of 7 you may be determined by notice in writing to be a public official. An authorised officer may, on his or her own initiative or at the request of the person, determine that the person is deemed to be a public official for the purposes of these procedures. If a person asks to be deemed to be a public official then the authorised officer must make a decision on the request and, if refusing the request, advise the person requesting of the reasons. An authorised person who determines that a person is deemed to be a public official must issue a written notice to the person stating that the act has effect, and has always had an effect, in relation to the disclosure of information as if the individual had been a public official when he or she obtained the information. For further information refer to the section - ‘Who can make a Public Interest Disclosure’ in Agency Guide which forms part of these procedures. To whom may a Public Interest Disclosure be made? A Public Interest Disclosure may be made as an internal disclosure within the courts to the Chief Executive Officer, to a person’s current supervisor or to another authorised person. In certain circumstances, a disclosure may be made also as an external disclosure to an outside person or body, such as the Ombudsman. It is to be noted that a public official must use one of the proper avenues open to him or her under the Act in order to gain the protections for which it provides. For further information refer to the section ‘Who can a Public Interest Disclosure be made to’ in Agency Guide which forms part of these procedures. Who is an ‘authorised person’? The following people have been authorised to receive disclosures and are authorised persons for this purpose: the Regional Registry Manager, Sydney the Executive Director, Client Services the Director, Human Resources Additional authorised persons may be appointed where necessary. The Act sets out other people or bodies to whom, or which, public interest disclosures may be made and the circumstances in which such disclosures may be made. Where the circumstances of a particular case require, consideration will be given also to appointing, as an authorised person, a person other than a person referred to above including one who is independent of the courts. How can a public interest disclosure be made? A public interest disclosure may be made orally or in writing. It is not necessary for there to be an express assertion that disclosure is made under the Act in order for the Act to apply to it. If a disclosure is made orally, a record should be made of what was said. The discloser should normally be asked to sign the record as being correct. Those who make disclosures are advised to be clear and factual, and to avoid speculation, personal attacks and emotive language. It is of great importance that such a person should not attempt to investigate the matter for himself or herself before making the disclosure – doing so may hinder future investigation. The earlier a disclosure is made may mean that it is Page 2 of 7 correspondingly easier for the courts to take action on it. Persons making disclosures do not have to identify themselves – they may remain anonymous. This means that a person does not disclose his or her identity at any stage to anyone, including the authorised officer who receives a disclosure. Anonymous disclosures may be made and will be acted upon where possible. There are sensible reasons, however, why a person should consider identifying himself or herself to an authorised officer when making a disclosure. These include that the Act requires agencies to keep confidential the identity of the person who makes a disclosure, subject to limited exceptions including the consent of that person. Nevertheless, a person's identity may become apparent if an investigation is commenced. It should also be noted that it may be difficult to ensure proper protection of a person if his or her identity is not known. An authorised officer who receives an anonymous report must have reasonable grounds to suspect that the alleged conduct has occurred in order to proceed to investigation. An anonymous report may not ultimately be the subject of action. Likewise, it may be difficult to conduct an investigation if the person making the disclosure cannot be contacted for further information. Finally, a person making a disclosure who does not at least provide a means of contact cannot be updated on the progress of the matter. It is a requirement to making a public interest disclosure that the person is or was (or is deemed to be) a public official. While this does not mean that the person making the disclosure has to prove his or her status, it is sensible to seek information that would tend to support it. In any case of doubt, an authorised person should seek advice including from the Chief Executive Officer before rejecting a claim to be a present or former public official. What can be disclosed? Information may be disclosed if it tends to show on reasonable grounds ‘disclosable conduct’. Disclosable conduct is conduct by: an agency a public official in connection with their position a contracted Commonwealth Service provider with entering into or giving effect to the contract if that conduct: contravenes a Commonwealth state or territory law in a foreign country, contravenes a foreign law that applies to the agency, official or service provider perverts the course of justice is corrupt constitutes maladministration, including conduct that is based on improver motives or is unreasonable, unjust, oppressive or negligent is an abuse of public trust involves fabrication, falsification, plagiarism or deception relating to scientific research, or other misconduct in relation to scientific research analysis or advice results in wastage of public money or public property unreasonably endangers health and safety Page 3 of 7 endangers the environment is prescribed by the PID rules (s 29(1)). Individual grievances or workplace conflicts would generally be dealt with appropriately by other existing mechanisms, such as under the bullying and harassment policy, rather than being the subject of an investigation under this Act. Despite this, such an issue ought to be treated as one to which the Act applies if it could reasonably be construed as representative of a larger or systematic issue within the courts. For further information refer to the section ‘What can be disclosed’ in Agency Guide which forms part of these procedures. Relevance of the motives and conduct of the discloser A person receives protection under the Act if he or she reports disclosable conduct under it. The motive or intention of the person making the disclosure does not determine whether or not investigation is warranted. A person receiving a disclosure must be careful to focus on what he or she believes occurred, to remain factual and focus on the issues related to the wrongdoing asserted. Making a disclosure does not necessarily protect the discloser from the consequences of his or her wrongdoing, including where he or she has been involved in the reported misconduct. However, all of the facts and circumstances of the case will be taken into account in determining whether, and if so what, action will be taken against the person making a disclosure. A person who makes a disclosure that is intentionally false or misleading will not gain the protections of the Act. In such a case, disciplinary action will be considered. Determining whether or not a disclosure is vexatious may require consideration of the motives of the person making it. Key roles and responsibilities The Agency Guide suggests the appointment of a coordinating officer to coordinate the interactions between the Administration of the courts and other agencies. The coordinating officer for all purposes is the Chief Executive Officer of the Administration. The Chief Executive Officer’s personal staff are responsible for recording the numbers and types of public interest disclosures, the number of investigations, the outcomes and details of any support provided to a disclosure and allegations of reprisal. These matters must all be reported to them by authorised officers. For further information refer to the section ‘Key roles and responsibilities’ in the Agency Guide which forms part of these procedures. Allocating and investigating disclosure Key elements of the allocation and investigation requirements include the following: An authorised officer must first decide whether or not a disclosure made is an internal disclosure under the Act. In the normal course, an internal disclosure should be brought immediately to the attention of the CEO who will determine how to proceed. Unless reasonably satisfied that the disclosure is not an internal disclosure, the authorised officer must allocate the matter for investigation within 14 days, unless there are good reasons (such as Page 4 of 7 the need to conduct preliminary enquiries) why more time is required. The authorised officer may undertake enquiries and obtain further information before making a decision. An allegation with no supporting information is not sufficient to tend to show the wrongdoing has occurred or may be occurring – there must be sufficient information to support the allegation. If there is insufficient information to support the allegation, the discloser should be asked for additional information. The person making the disclosure must be informed of details of what decisions have been made about it. There are grounds upon which a decision may be made not to investigate a disclosure. These include that the person making the disclosure is not a current or former public official, the information is not considered serious disclosable conduct or that the disclosure is frivolous or vexatious. While, ordinarily, the motives of the discloser are not relevant to any decision about the disclosure, determining whether or not a disclosure was vexatious may go to the motives of the person making it. This is because a vexatious disclosure may be one, for example, that is made with the intention of annoying, embarrassing or harassing someone else. The authorised officer may allocate the handling of a disclosure for investigation to one or more agencies including the Administration of the courts, the Ombudsman or a prescribed investigative agency, provided that the agency in question consents. Supervising agencies, such as the Ombudsman, are to be informed under the Act of what is being done. Certain information must be given to the receiving agency. These should only include the name and contact details of the person making the disclosure if he or she consents. The requirements for conducting an investigation are detailed. An investigation within the courts may be undertaken by the Chief Executive Officer or someone to whom he delegates relevant powers and functions within the Administration of the courts. The rules of procedural fairness apply to the conduct of an investigation and, in particular, to protect the interests of a person against whom any allegation is made. In the same way as attention is to be given to the protection of the identity of a person making a disclosure and to the protection of such a person against reprisals, attention is also to be given to the extent necessary to the protection of persons against whom allegations are made. Likewise, the interests of the courts are to be protected. The Agency Guide states that procedural fairness does not equate to a right to know the identity of a person who has alleged that someone else has committed wrongdoing. While this may generally be true, it cannot be dogmatically asserted that it will always be true in all cases. In any case where the requirements of procedural fairness appear to conflict with the protections to be available to a person under the Act, an authorised person or investigator must seek proper advice to resolve Page 5 of 7 the issue. An investigation report of an investigation under the Act must be completed within 90 days of the date when the matter was allocated from investigation. The Ombudsman may grant extensions of time if more time is required. It is a criminal offence for a person who has information obtained conducting a disclosure investigation, or in connection of powers and functions under Act, to disclose or use the information other than in permitted circumstances. Investigative processes must remain completely confidential both as to the person making the relevant disclosure and any person investigated. Evidence of an offence may be disclosed to a relevant police force and in the case of more serious matters, such disclosure is mandatory. The person making a disclosure must be kept informed of what is happening. A report of an investigation must be prepared and is to be given, with certain deletions, to the person who made the disclosure. Where a person against whom allegations have been made is aware of the investigation, such a copy of the report should also be given to that person. For further information refer to the section ‘Allocating and Investigating’ in the Agency Guide which forms part of these procedures. Protection available to disclosers and those about whom disclosures are made The confidentiality of people making disclosures must be maintained. Key elements of the requirements are as follows: The identity of a person making a disclosure must be protected in accordance with the Act. Failure to do so is a criminal offence. A risk assessment must be conducted when a disclosure is received in order to consider whether the identity of the person making it can readily be ascertained or may become likely during an investigation. The risk assessment must also address the risk of reprisals against the person. A person making a disclosure has a significant immunity from civil, criminal or administrative liability to making the disclosure. However the person making a disclosure may deprive himself or herself of that immunity by knowingly making a statement that is false or misleading or contravening certain other publication restrictions. The Act gives a person who makes a public interest disclosure legal protection from reprisals through relevant criminal offences, a right to apply for an injunction and a right to apply for compensation for loss, damage or injury due to a reprisal. Reasonable administrative action taken to protect a person making a disclosure from detriment, such as a transfer to a different work area, is not a reprisal. An authorised person or person investigating a public interest disclosure must consider, in addition to the protections to be afforded to the person making the disclosure, the protections and support to be given to a person or persons the subject of a disclosure. The risk assessment to be undertaken in relation to the person who makes a Page 6 of 7 disclosure must also include consideration of the risks in the situation to the Administration of the courts and to each person against whom allegations have been made. In such a risk assessment, the necessary steps for the protection of those involved are to be addressed. For further information refer to the section ‘Support and protection’ in Agency Guide which forms part of these procedures. What happens at While what happens at the end of an investigation will vary with the the end of an circumstances, the principal officer must take appropriate action in response investigation? to recommendations and other matters contained in the investigation report. These actions might include but are not limited to: commencement of Code of Conduct proceedings under the Public Service Act or another disciplinary process referral of the matter to the police or another body that can take further action mediation or conciliation of a workplace conflict an internal audit or other review of an issue or the operations of a particular unit implementing or changing policies, procedures or practices conducting training and awareness sessions for staff. For further information refer to the section ‘After the investigation’ in Agency Guide which forms part of these procedures. What happens if the disclosure is not substantiated? If a disclosure is not substantiated, due to insufficient evidence or other reasons, the discloser should be given as much information as possible, within confidentiality limitations, of the investigation. The discloser is still protected under the Act and should be assured that the courts will continue to support them. Further Information Workforce and Policy Manager 02 6243 8625 Public Interest Disclosure Procedure Approved By: Director, HR Last Revised: December 2013 Page 7 of 7