WORKSHOP PROGRAMME
LANGUAGES IN CORPORATE QUALITY (LINCQ)
21-22 NOVEMBER 2013
Wednesday 20.11.20, 18:00 informal get-together at “La Madonnina”
Thursday 21st November 2013
08.00 - 09.00
Plenary session 1
09.00 - 10.00
Chair:
Wolfgang Mackiewicz
Plenary session 2
10.00 - 10.45
Chair:
Isabelle Ortiz
Registration and reimbursement
Opening
 ECML presentation (20 minutes)
 Words of Welcome and project presentation - Wolfgang Mackiewicz (20 minutes)
 Introduction of the project team and workshop participants - Enrica Piccardo (20 minutes)
 Introduction to the background of the non-formal/informal language learning context - Mike Hammersley (15 minutes)
 Assessment, documentation, validation, and recognition of the outcomes of informal and non-formal language
learning - Rolf Schärer (30 minutes)
10.45 - 11.15
Group work
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Chair of the second part
of the session:
Mike Hammersley
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Plenary session 3
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Chair:
Enrica Piccardo
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11.15 - 12.30
12.30 - 14.30
14.30 - 16.00
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16.00 - 16.30
Coffee break
Work in small groups on current practices regarding the recognition of the outcomes of informal and non-formal
language learning (50 minutes)
Presentations by group rapporteurs (25 minutes)
Lunch break
Presentation of the outline for structured interviews with business representatives (questionnaire) – motivation,
aims, implementation, methodology - Lusine Fljyan (10 minutes)
Presentation of the interview results - Isabelle Ortiz (30 minutes)
 samples/sound bites/video/quotations from interviews and questionnaires
Testimonials (audio, video) on the recognition of non-formal/informal language learning outcomes
 Three academic examples (e.g. Bärbel Kühn/Lille/DE-Pol Jugendwerk) (30 minutes)
 Company example (Ksenia) (10 minutes)
 Institutional example (France) (10 minutes)
Coffee break
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Plenary session 4
16.30 - 17.15
Group Discussion: results and recommendations/ideas/suggestions to improve recognition of non-formal/informal
language learning outcomes – (led by Rolf Schärer) (45 minutes)
Chair:
Lusine Fljyan
 Feedback from participants on Day One (10 minutes)
 Concluding remarks – Wolfgang Mackiewicz (5 minutes)
Thursday 21.11.2013: Dinner at “Altsteirische Schmankerlstube”
17.15 - 17.30
Plenary session 5
Plenary session 6
09.00 - 10.15
Chair:
Ksenia Golubyna
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10.15 - 10.45
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10.45 - 12.30
Group work
12.30 - 14.00
Plenary session 7
14.00 - 15.30
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Friday 22nd November 2013
Introductory Remarks (Context): “The nature of quality” (Frank Heyworth (video)) (15 minutes)
Testimonial by a local business representative on “corporate quality” (20 minutes)
Video contribution on “corporate norm” (15 minutes)
Proposed norm for languages in corporate quality - Explanation of group work – Mike Hammersley (25 minutes)
Coffee break
Preparation of a draft norm for languages in corporate quality:
o Section one: Preface – why this norm is considered to be necessary? (15 minutes)
o Section two: Field of relevance of the norm – what impact will it have? (20 minutes)
o Section three: Criteria (one content area per group) (70 minutes)
Lunch break
Franz Mittendorfer (30 minutes)
Group presentations of proposals for norm (4x15 minutes)
Chair:
Mike Hammersley
15.30 - 16.00
Plenary session 8
16.00 - 17.30
Chair:
Isabelle Ortiz
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Coffee break
Feedback from groups, suggestions for further developments (20 minutes)
Report of the Rapporteur General of the Workshop - Matilde Grünhage-Monetti (20 minutes)
Impact of Workshop outputs, and recommendations for application - Wolfgang Mackiewicz (20 minutes)
ECML Feedback session (30 minutes)
Friday 22.11.2013 guided tour of Graz by the Verein EFSZ
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