Appendix 13
FACULTY OF XXXX
SCHOOL OF XXXX
Programme Handbook
Insert Programme(s) title(s) here
2013/14
Table of Contents
WELCOME ............................................................................................................... 1
WELCOME FROM THE DEAN .............................................................................. 1
WELCOME FROM THE HEAD OF SCHOOL/PROGRAMMES ............................. 1
STUDENT CHARTER ............................................................................................... 1
KEY DATES .............................................................................................................. 1
COMMUNICATION ................................................................................................... 1
KEY CONTACTS ................................................................................................... 1
ADMINISTRATION OFFICES ................................................................................ 1
HOW TO CONTACT A MEMBER OF ACADEMIC STAFF .................................... 1
HOW WE WILL CONTACT YOU ........................................................................... 1
KEEPING US UP TO DATE .................................................................................. 1
PERSONAL TUTORS ........................................................................................... 2
TEACHING AND LEARNING .................................................................................... 2
QUALIFICATIONS FRAMEWORK ........................................................................ 2
THE TIMETABLE................................................................................................... 2
STAFF ABSENCE FROM TIMETABLED SESSIONS ............................................ 3
ATTENDANCE AT TIMETABLED SESSIONS ....................................................... 3
TEACHING METHODS ......................................................................................... 4
GRADE DESCRIPTORS ....................................................................................... 4
STUDY TIPS ......................................................................................................... 4
LECTURE NOTES................................................................................................. 6
PROFESSIONAL DEVELOPMENT PLANNING (PDP).......................................... 6
MODULE EVALUATION (MEQ’S) ......................................................................... 7
THE NATIONAL STUDENT SURVEY (NSS) ......................................................... 7
THE SHAPE YOUR SURREY SURVEY ................................................................ 8
PROGRAMME INFORMATION................................................................................. 8
PROGRAMME STRUCTURE AND ORGANISATION ........................................... 8
MODULE INFORMATION ..................................................................................... 8
PROGRAMME AIMS AND OBJECTIVES .............................................................. 8
LEARNING OUTCOMES ....................................................................................... 8
PROGRESSION FLOW CHART ............................................................................ 9
TEMPORARY SUSPENSION FROM STUDIES .................................................. 11
WITHDRAWAL FROM PROGRAMME REGISTRATION ..................................... 11
PROFESSIONAL & STATUTORY BODY REQUIREMENTS ............................... 11
EXTERNAL EXAMINERS .................................................................................... 11
PRIZES ............................................................................................................... 11
PROFESSIONAL TRAINING YEAR ........................................................................ 11
EXCHANGE/ERASMUS STUDENTS ..................................................................... 12
ASSESSMENT........................................................................................................ 13
SUBMISSION OF COURSEWORK ..................................................................... 13
ASSIGNMENT DEADLINES ................................................................................ 14
EXTENSION TO AN ASSIGNMENT DEADLINE ................................................. 14
NON-SUBMISSION ............................................................................................. 15
REFERENCING GUIDELINES ............................................................................ 15
FEEDBACK ......................................................................................................... 15
DISSERTATION/PROJECT ................................................................................. 15
EXAMINATIONS ................................................................................................. 15
EXAMINATION TIMETABLES ............................................................................. 16
ATTENDANCE AT EXAMINATIONS ................................................................... 17
CONDUCT IN EXAMINATIONS .......................................................................... 17
USE OF CALCULATORS IN EXAMINATIONS .................................................... 18
PAST EXAMINATION PAPERS .......................................................................... 18
SPECIAL ARRANGEMENTS .............................................................................. 18
RE-ASSESSMENTS ............................................................................................ 18
COMPENSATION................................................................................................ 19
EXTENUATING CIRCUMSTANCES IN ASSESSMENTS ................................... 19
ACADEMIC INTEGRITY ......................................................................................... 22
ACADEMIC MISCONDUCT ................................................................................. 22
APPEALS................................................................................................................ 24
HIGHER EDUCATION ACHIEVEMENT RECORD (HEAR) .................................... 24
STUDENT REPRESENTATION .............................................................................. 25
STUDENT ACADEMIC REPRESENTATIVES ..................................................... 25
STUDENT STAFF LIAISON COMMITTEE .......................................................... 25
BOARD OF STUDIES ......................................................................................... 26
RESOURCES ......................................................................................................... 26
SURREYLEARN .................................................................................................. 26
IT ......................................................................................................................... 27
PRINTER CREDITS/COPYING ........................................................................... 28
UNIVERSITY LIBRARY AND LEARNING CENTRE ............................................ 28
SPLASH - Student Personal Learning and Study Hub ......................................... 30
ADDITIONAL LEARNING SUPPORT .................................................................. 30
STUDENT SERVICES CENTRE ......................................................................... 31
UNIVERSITY CAREERS SERVICE .................................................................... 32
HEALTH AND SAFETY ....................................................................................... 32
CENTRE FOR WELL-BEING .............................................................................. 33
HEALTH CENTRE ............................................................................................... 33
STUDENTS’ UNION ............................................................................................ 34
STUDENT VOLUNTEERING AND MENTORING ................................................... 34
REGULATIONS ...................................................................................................... 35
OFFICE OF STUDENT COMPLAINTS, APPEALS & REGULATION ...................... 35
COMPLAINTS ......................................................................................................... 35
INFORMAL STAGE ............................................................................................. 35
FORMAL STAGE................................................................................................. 36
POLICIES ............................................................................................................... 37
RELIGIOUS OBSERVANCE ............................................................................... 37
MATERNITY ........................................................................................................ 38
RECORDING/VIDEOING POLICY ...................................................................... 38
ADDITIONAL POLICIES ...................................................................................... 38
WELCOME
Insert info under the sub-headings below – you may add additional sub-headings
WELCOME FROM THE DEAN
Enter content here
WELCOME FROM THE HEAD OF SCHOOL/PROGRAMMES
Enter content here
STUDENT CHARTER
Place Charter here – to be provided
KEY DATES
Enter content here – use standard dates from ‘Guide to Faculties’ but add bespoke
content as necessary
COMMUNICATION
Enter content here – use sub-headings as below
KEY CONTACTS
Enter content here
ADMINISTRATION OFFICES
Enter content here
HOW TO CONTACT A MEMBER OF ACADEMIC STAFF
Enter content here
HOW WE WILL CONTACT YOU
Enter content here
KEEPING US UP TO DATE
This section must include the following:
The name recorded on any transcript or certificate issued by the University will be the
name in which the student was last registered. It is your responsibility to notify the
Academic Registry at the first opportunity if your name is not recorded correctly and
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not later than the date of the Senate Progression And Conferment Executive /
Research Degrees Committee at which your award is considered.
PERSONAL TUTORS
Enter content here
TEACHING AND LEARNING
QUALIFICATIONS FRAMEWORK
The University follows the Quality Assurance Agency’s Framework for Higher
Education Qualifications in England, Wales and Northern Ireland (FHEQ) in
assigning its levels of study, these are as follows:
FHEQ Level 4 – undergraduate programme Year 1
FHEQ Level 5 – undergraduate programme Year 2
FHEQ Level 6 – undergraduate programme Year 3
FHEQ Level 7 – undergraduate programmes Year 4 (e.g. MEng) and
postgraduate programmes
THE TIMETABLE
The teaching day runs from 9am to 6pm Monday, Tuesday, Thursday and Friday and
9am -12pm on Wednesday.
The timetable will change every semester and will be available on Surrey Learn Enter
details of SurreyLearn link
For new students, the timetables will also be distributed to you during your induction
programme. For continuing students, we will endeavour to issue your timetable within
4 weeks in advance of your return date.
It is expected that you must attend all lectures, tutorials and seminars that you are
timetabled for.
Timetabling is extremely complex. It has to take into account room availability,
teaching requirements, student availability, and the numerous other programmes and
levels to be slotted in. If there are large gaps in your timetable it is not intentional.
Where possible, lectures and tutorials are grouped, however due to the constraints
this is not always possible. If there is an obvious improvement that could be made to
your timetable, and a room and the lecturer is available, inform your Student
Representative in order to see what can be done.
The timetable tells you the time, day and week each lecture, tutorial and seminar is
running. You will also see the module code, the location of the class and the name
of the lecturer teaching the programme (please note that when a programme is
shared between a number of lecturers, they may not all be listed on the timetable.).
Your timetable will consist of:
Enter details, if appropriate, on different types of classes, events etc.
2
Rooms on the timetable are described as follows:



Locations are identified by a combination of numbers and letters: the first
numbers identify the room, the letters identify the building, and the last
numbers identify the building level. For example, 13AA04 would be Room 13,
Building AA on Level 4.
Rooms labelled LT are in the Lecture Theatre Block – LTG would therefore be
Lecture Theatre G.
Rooms labelled TB are in the Teaching Block – TB02 would therefore be in
Teaching Block room 2.
STAFF ABSENCE FROM TIMETABLED SESSIONS
On rare occasions a staff member may not be able to attend a scheduled session
due to unforeseen circumstances. The Faculty Office will make every effort to inform
you in advance by email, on SurreyLearn announcements, and a notice on the
teaching room door; you will be informed about rescheduled sessions in due course.
If you have not been notified of an absence, and a member of staff has not arrived
ten minutes after the scheduled start time of a timetabled class, you should contact
the Programme Management Office (enter number here).
ATTENDANCE AT TIMETABLED SESSIONS
The University Regulations require that students participate fully in the work of
their programme.
Where a student fails to participate in the learning
opportunities available the University will make enquiries in to their
participation and attendance and where there are no extenuating
circumstances may terminate the student registration on the programme.
Insert programme specific attendance expectations as appropriate
You are required to be present at the University throughout the whole of the 30
weeks of the academic year. The academic year is comprised of 2 semesters, each
containing: 11 weeks of teaching, 1 revision week, 2 examination weeks, 1 reading
week (in semester 2 there is no reading week but 3 weeks of examinations). You
must not take on work, arrange holidays, or go home before the end of the semester.
Please note, if examinations are required to be rescheduled (for example due to
adverse weather), they may be re-scheduled into any week of the semester.
In the event of unforeseen disruption (eg adverse weather), unless the University is
closed for academic purposes, the timetable will continue as previously advertised. If
you are unable to attend any lectures in these circumstances you will need to catch
up once you have returned to campus.
Options to assist those missing lectures will include:
 lectures being posted on SurreyLearn wherever possible
 repeat or revision lectures (if possible and as appropriate)
 hand-outs and lecture presentations to be made readily available
The University is required to advise the UK Border Agency of all international
students who are under immigration control and to advise the local authorities of
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those students receiving loans, grants or payment of fees, and of those students who
are not attending their programme as required. If you are frequently absent from
classes, or from University without permission during term time, you could be asked
to repay your loans, grants and fees or you may not renew your student visa to
complete your studies as an international student. All fees are reviewed annually
and revised (i.e. increased) fees will be payable by all students admitted to, or
continuing on, programmes in subsequent academic sessions.
TEACHING METHODS
Enter content here eg types of sessions, labs, practicals, safety etc.
Lectures
These are large group sessions which all students on your programme have to
attend. Sometimes students from multiple programmes attend the same lectures so
you may find yourself in a large group of students.
Because the group size is so large, lectures are primarily an opportunity for lecturers
to impart information to you. There will not be much opportunity for you to ask
questions in the lecture itself. You will be expected to take extensive notes.
Tutorials/Seminars
These are small group sessions during which you can discuss issues raised in
lectures and ask questions. Lecturers may use these sessions to go through practical
exercises or problems, to look at case studies or for more open discussion. You may
also, on occasion, be asked to prepare a paper to present.
GRADE DESCRIPTORS
Insert the relevant Grade Descriptor here. Grade descriptors are available at:
http://www.surrey.ac.uk/learningandteaching/guidelines/Documents/ASG%20Section
%20F/UGGradedescriptors.pdf
Or
http://www.surrey.ac.uk/learningandteaching/guidelines/Documents/ASG%20Section
%20F/PGGradedescriptors.pdf
STUDY TIPS
Enter content here
Writing Academic Essays
Before you start
Make sure that you understand the question. It helps to underline key words.
Identify the crucial word (e.g. describe, discuss, etc.) which will indicate to you the
manner in which the examiner expects you to answer the question.
Identifying key words will help you with the next step, which is your literature search.
You should use both a selection of texts and journals. These should be reasonably
up-to-date, however you may use some older work that is considered to be a classic
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or known as seminal. If you do this be prepared to justify it! There is no specific
number of references which you are expected to cite. However, four is not enough.
You should use enough to demonstrate your knowledge and understanding by linking
what the experts say to what you say. You need to become familiar with the
computer searching facilities in the library. Beware of trying to cite too many
secondary references from one text. Lecturers usually have their own copies of
standard texts and are very familiar with the content.
Once you have obtained the articles, you need to record and save the references.
You do not want to lose a crucial reference. Highlight the relevant points, you may
wish to summarise them and put with your reference record. Ensure you know which
are direct quotes and which you have paraphrased (put in your own words) to avoid
plagiarism.
Sort out the main points you wish to make into an order of priority. If you follow these
steps, the essay should almost write itself.
When referencing, it is better to avoid the use of too many direct quotes. Direct
quotes do not demonstrate your understanding – only that you can copy, much better
to paraphrase (put in your own words) but you must still reference where it is from.
This shows you understand what you have referenced. The examiners take the view
that if you use half the word limit with quotes only half of the essay is your own work.
Demonstrate understanding by summarising and paraphrasing what you have read.
All sources of material must be acknowledged and referenced according to the policy
agreed by the University. It is essential that you refer to this every time you write an
essay to avoid misrepresentation or plagiarism. Most accusations of plagiarism arise
from poor referencing techniques.
Revision Tips
1. Start revision early. This generally begins with preparing for the MCQs.
After these have been taken revision should never really stop until the final
exams are over.
2. Work out a daily revision plan covering all the subjects and what needs to
be achieved each day up to and during the exams.
3. Read through your marked coursework. Take notes of the written feedback
and then, where necessary, talk to the marker if you need information on
how to improve your answer. It is not unknown for the exam question to
relate to the set coursework.
4. Support your revision by practising past papers. These help consolidate
your revision and highlight any problem areas. Also, being used to
answering past questions helps ease the initial panic felt in the exams when
being faced with an actual question.
5. Produce model answers (past papers) and seek help if you get stuck. My
tutor was helpful in getting my model answers checked. Read through your
answers just before the actual exam (night before, revision).
6. Try revising with a friend so you can test each other and clarify any queries.
7. Learn obvious necessities throughout semester - a little at a time e.g. trying
to learn all the metabolic pathways for biochemistry, the night before, is
5
pretty unrealistic - you need to know them and link them with other
pathways as you go through the course.
8. Revise lecture by lecture or topic by topic. Make a timetable of all that has
to be done some time before and don't try to cram it into the last week sleep is important!
9. Get going early, do not leave until the last minute, do not prevaricate.
10. Work for MCQ tests - they may be only 20% of the module mark but it’s a
good incentive to revise/check you understand the earlier part of the course.
If you know it, then it will make later revision, far easier.
11. Make sure all coursework is completed as soon as possible, so it does not
encroach on exam revision time.
12. Organise your time and notes as you go through and make sure you have
everything. Some lecturers give hand-outs - cutting and sticking into
relevant sections of notes clarifies the lectures and makes revising easier.
13. There is no point in revising constantly without regular breaks, mind goes
blank and little is taken in. Much better to set aside a set period of time to
go over a particular topic and have a little break afterwards.
Examination Tips
1. Students should check they are registered for their end of module exams. If
in doubt, they should speak to their tutor.
2. Remember you don't have to do questions in order. Do straightforward
ones you definitely know first and then come back to ones you're not so
sure of. Check your timing, do not spend far too long on one question and
then desperately rush another (or, even worse, only do three when you're
asked to do four).
3. For essay questions, read all the questions first, then write short notes/key
words on the ones you feel the most confident about. Then go ahead with
your answer.
4. Try not to rush, but work as quickly as possible, especially in the computing
exam, otherwise you may run out of time. In fact timing is an important
aspect of examination techniques, another reason for practice.
LECTURE NOTES
Enter content here
PROFESSIONAL DEVELOPMENT PLANNING (PDP)
Ensure content includes info about how PDP will be made available for students
throughout their programme – some example text from the Academic Standard
Guidelines (ASG) is below:
6
PDP at Surrey is student focused and student centred and, by engaging in this
process, you will develop a range of skills which will support your lifelong learning.
Opportunities for PDP will occur within and outside of the curriculum and will include
engagement with the Students Union.
Specifically, PDP will:
- Help students to get the maximum from their time at Surrey
- Enable students to become independent learners in an increasingly complex
and rapidly changing environment
- Allow students to demonstrate development and application of employability
skills and other attributes developed during their time at Surrey.
Policy
Surrey expects all students to participate in PDP and all students will be given the
opportunity, resources and support to do so as an integral part of their academic
programme. It is recognised that the ultimate responsibility for deriving benefit from
PDP rests with individual students, however Surrey staff are responsible for providing
information about PDP and for supporting students.
The minimum expectations for the Surrey PDP Policy are that:
- at the start of a programme, students will be introduced to the opportunities
for PDP
- students will be provided with opportunities for PDP at all levels of the
programme of study
- the rationale for PDP at different stages of a programme will be explained for
the benefit of students (e.g. in student or course handbooks or module/unit
guides)
- the nature and scope of opportunities for PDP, and the recording and support
strategies will be determined by the University via the Skills Management
Group and the PDP Task Group.
Minimum Outcomes
On completion of their programme, students will have:
- participated in PDP in a range of learning contexts at each stage or level of
their Programme demonstrated that they can access and use the aids and
tools provided by the institution to help them reflect upon their own learning
and achievements and to plan for their own personal, educational and career
development
- with support, created their own learning records containing information on the
qualities and skills they can evidence which can be drawn upon when
applying for a job or further study.
MODULE EVALUATION (MEQ’S)
You will be contacted by email towards the end of each Semester and asked to
complete an anonymous online module evaluation form for each module. They
provide the School with important module-by-module feedback and the information
gathered from them is used by Module Coordinators to review modules for the
following year.
Add information about how MEQ info is fed back to students.
THE NATIONAL STUDENT SURVEY (NSS)
(this section for UG books only)
Survey dates: 10 February to 30 April 2014
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The NSS is an annual national survey that gives final-year students across the
country the chance to have their say about their learning experience. It provides
invaluable feedback to the University and to future students who may wish to study at
Surrey.
The Survey asks questions about eight key areas: teaching on my course,
assessment and feedback, academic support, organisation and management,
learning resources, personal development, overall satisfaction, satisfaction with the
Students' Union.
To view Surrey’s results from last year’s NSS, visit the Unistats website:
http://unistats.direct.gov.uk/
THE SHAPE YOUR SURREY SURVEY
Survey dates: 6 November to 6 December 2013
The Shape Your Surrey Survey gives every student the opportunity to give their
feedback on all aspects of life at Surrey. This includes everything from the campus
environment and social facilities to accommodation services and student advice. By
completing the survey, you can play your part in helping us to improve the student
experience whilst you are at Surrey and for future students.
The Survey is run by an independent organisation i-graduate and has been
customised especially for us.
You can read about a few of the improvements we have made to the Surrey student
experience in direct response to your feedback by visiting: www.shapeyoursurrey.org
PROGRAMME INFORMATION
Insert info under the sub-headings below – you may add additional sub-headings
PROGRAMME STRUCTURE AND ORGANISATION
Enter details here
MODULE INFORMATION
Include relevant information, but not module descriptors – these can be found on the
module catalogue – ensure link is included (http://modcat.surrey.ac.uk)
PROGRAMME AIMS AND OBJECTIVES
Enter details here
LEARNING OUTCOMES
Enter details here
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PROGRESSION FLOW CHART
(This section for UG programmes only)
What do I have to do to graduate?
3 – Year programme
START
Induction
Year One Modules – 120 credits
Credits
Achieved
120
75-120
Less than 75
Status
PROGRESS
To year 2 or embark
on exchange
programme if agreed
Re-sit failed assessments
during late Summer
assessment period
SUSPENSION
Re-sit failed assessments
during the following academic
year
Year Two Modules – 120 credits
Credits
Achieved
120
75-120
Less than 75
Status
PROGRESS
(Including any credits
achieved through
International
Exchange
Programme)
Re-sit failed assessments
during late Summer
assessment period
SUSPENSION
Re-sit failed assessments
during the following academic
year
Year Three Modules – 120 credits
Credits
Achieved
Status
120
GRADUATE
with HONOURS
Requires 120
Credits in each year
75 – 120
Less than 75
Graduate with Ordinary
Degree
Requires 300 credits, incl.
min. of 60 @ Y3
or
Re-sit failed assessments
during late Summer
assessment period
SUSPENSION
Re-sit failed assessments
during the following academic
year
or
If 60 credits at Y3 graduate
with ordinary degree
9
What do I have to do to graduate?
4 – Year programme
START
Induction
Year One Modules – 120 credits
Credits
Achieved
120
75-120
Less than 75
Status
PROGRESS
To year 2 or embark
on exchange
programme if agreed
Re-sit failed assessments
during late Summer re-sit
period
SUSPENSION
Re-sit failed assessments
during the following academic
year
Year Two Modules – 120 credits
Credits
Achieved
120
75-120
Less than 75
Status
PROGRESS
(Including any credits
achieved through
International
Exchange
Programme)
Re-sit failed assessments
during late Summer re-sit
period
SUSPENSION
Re-sit failed assessments
during the following academic
year
Professional Training – 120 P-credits
Credits Achieved
Less than 120
120
Re-sit failed assessments
PROCEED
Status
Year Three Modules – 120 credits
Credits
Achieved
Status
120
GRADUATE
with HONOURS
Requires 120
Credits in each year
75 – 120
Less than 75
Graduate with Ordinary
Degree
Requires 300 credits, incl.
min. of 60 @ Y3,
or
Re-sit failed assessments
during late Summer re-sit
period
SUSPENSION
Re-sit failed assessments
during the following academic
year
Or
If 60 credits at Y3 graduate
with ordinary degree.
10
TEMPORARY SUSPENSION FROM STUDIES
If you have serious health or personal problems you should consider a period of
temporary suspension from the programme; in this case you should discuss the
matter with your Personal Tutor. If it is deemed appropriate to Temporarily Suspend
your studies you should make an Extenuating Circumstances application as detailed
on page X.
During temporary suspension, students do not receive tuition, cannot use the
University’s facilities or submit any work for assessment.
WITHDRAWAL FROM PROGRAMME REGISTRATION
If you wish to permanently withdraw from your programme you should first discuss
the matter with your Personal Tutor and subsequently inform the Faculty Office.
PROFESSIONAL & STATUTORY BODY REQUIREMENTS
Enter details here
EXTERNAL EXAMINERS
Enter details here
PRIZES
Enter details here
PROFESSIONAL TRAINING YEAR
(this section for UG books only)
Professional Training is a period of work experience taking place between the
second and final year of study. This period typically lasts 30 weeks to 12 months and
may be formed of one or more placements. Placements are available in the UK, in
Europe and beyond.
The aims of the Surrey Professional Training Programme can be divided into two,
namely those that relate to the pre-placement activities and those that relate to the
year on placement, including the transfer of placement learning in your final year.
The aims of the Professional Training pre-placement activities are:
 To support students in their search for a placement that supports their career
aims
 To provide opportunities for students to interact with sector professionals and
develop their understanding of recruitment processes and employer needs
 To ensure students have a clear understanding of the responsibilities of all
parties involved in the placement year and their rights and responsibilities in
relation to relevant laws governing the employment/placement
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
To prepare students so that they can maximise their learning opportunities
and gain full benefit from all their working experiences whilst on professional
placement.
The aims of the Professional Training Year (PTY) are:
 To enable students to acquire and develop knowledge as it occurs in
professional practice
 To apply academic theory to the study of work activities and processes
 To provide opportunities for students to gain confidence in handling new
situations, solving problems and making decisions
 To provide an experience of working in a professional environment
 To enable students to mature through personal and professional development
and their evaluation of their placement experiences.
Briefing sessions will be held at: enter details here
Enter any further details about PTY as necessary/appropriate
EXCHANGE/ERASMUS STUDENTS
(this section for UG books only)
The international exchange programme offers undergraduate students the
opportunity to study abroad at a partner University for either one semester or a full
academic year as part of their degree.
The exchange programme enables you to study and live in another country, whilst
earning credits that contribute towards your Surrey degree, without paying additional
tuition fees. In doing so you will broaden your horizons; meeting other exchange
students from around the world and experiencing student life in some of the most
prestigious Universities in the world. Studying abroad also enables you to become
more independent, teaching you how to adapt and adjust to the culture and climate of
another country.
If you are thinking about exchange you should be aware that living costs vary
depending on where you decide to go. You should also be prepared to pay for travel,
health insurance and visa expenses. Tuition fees continue to be payable to the
University of Surrey; no fees are charged by the partner University. Erasmus grants
are available to eligible students undertaking a period of study at one of our
European partner institutions. Additional financial support may also be available from
your Student Finance Company and from other organisations. Further details are
available on your Faculty exchange website and in the outgoing handbook.
You are invited to attend the presentations given in Fresher’s week by the
International Exchange Team, which outlines the exchange opportunities for each
degree programme. Information sessions on particular destinations for exchange are
also held on a regular basis throughout the autumn semester. Details of these
sessions and the annual Student Exchange Fair are publicised to students nearer the
time. You are also invited to visit the International Exchange Team in your Faculty at
any time to discuss exchange.
You can find out more about exchange and more general advice by the International
Relations Office: http://www2.surrey.ac.uk/exchanges/outgoing/index.htm
12
ASSESSMENT
There are two types of assessment: Coursework and Examinations.
Coursework is defined as essays, seminar performance, individual and group
projects, presentations, practicals, labs, in-class tests etc.
Examinations (eg traditional written or computer based) take place during exam
weeks towards the end of each semester.
Early in the module, you will be provided with full details of the nature and the timing
of the assessments so you will have time to plan your work over the semester. You
will also receive information about how marks will be allocated between different
assignments and for different aspects of an assignment.
The mode of assessment will have been selected to suit the nature of the learning
outcomes.
This is identified in the module description (available at
http://modcat.surrey.ac.uk). Please note that where there is more than one element
of assessment, weightings will vary e.g. 50%/50% or 20%/60%/20%. Again, this is
identified in the module description.
You must achieve a minimum mark to pass a module. The pass mark for the
award of FHEQ level 4, 5 and 6 modules - undergraduate credits - is 40%, and
for FHEQ level 7 modules – normally postgraduate - credits it is 50%. All
modules except extended project/dissertation modules are worth 15 credits.
(For PG only) Taught postgraduate students must have satisfactorily completed the
taught component of their programme in order to be permitted to submit their
dissertation for assessment.
SUBMISSION OF COURSEWORK
Students following taught programmes may be required to submit coursework (eg.
assignments, projects and other reports) in accordance with the relevant
arrangements.
Enter details on assignment submission here
Declaration of Originality
When submitting assignments you are required to confirm that your work is original
by completing a declaration – either online or hardcopy:
The wording of this Declaration is as follows:
'I confirm that the submitted work is my own work. No element has been previously
submitted for assessment, or where it has, it has been correctly referenced. I have
also clearly identified and fully acknowledged all material that is entitled to be
attributed to others (whether published or unpublished) using the referencing system
set out in the programme handbook. I agree that the University may submit my work
to means of checking this, such as the plagiarism detection service Turnitin® UK. I
confirm that I understand that assessed work that has been shown to have been
plagiarised will be penalised.'
13
'In completing this work I have been assisted with its presentation by [state name and
contact details of assistant] and, if requested, I agree to submit the draft material that
was completed solely by me prior to its presentational improvement.’ (This paragraph
is to be deleted where it is not relevant.).
You must keep a copy of all submitted work, and an additional copy must be made
available should it be requested.
ASSIGNMENT DEADLINES
Students are expected to submit assignments on time. Submission times are strictly
enforced (i.e. a submission of 16:00:30 is defined as late) – it is advisable to submit
your assignment well before the deadline in case of any problems. It is your
responsibility to check the submission requirements for each assignment.
Where a student has not submitted a coursework unit of assessment by the deadline
specified (enter either eg Monday by 4pm or eg Tuesday by 4pm) and there are no
confirmed extenuating circumstances, the mark given for that unit of assessment will
be reduced by 10 percentage points for work submitted for each 24 hour period after
the deadline, up to and including the third day after the submission (30
percentage points). Penalties are applied after the assessed work is marked and
marks are deducted until zero is reached. The mark recorded for assessed work
submitted after 4pm on the third day after the deadline (72 hours) (or not
submitted at all) is zero and will not be marked.
e.g.
Deadline Monday 4pm
Monday 4.01pm 10%
Tuesday 4.01pm 20%
Weds 4.01pm 30%
Thursday 4.01pm zero
Deadline Hand in date Tuesday 4pm
Tuesday 4.01pm 10%
Weds 4.01pm 20%
Thursday 4.01pm 30%
Friday 4.01pm zero
Where the student’s marks for the remaining units of assessment for the module are
sufficient to enable them to pass the module overall, the mark that is recorded for the
module includes the penalised mark in the relevant unit of assessment. If the student
fails the module they are reassessed in the unit of assessment they have failed.
Where the student passes the reassessment, the mark that is recorded (and is used
in calculating the student’s overall mark for the module) is the pass mark.
In the event of adverse weather, existing deadlines for the submission of coursework
and dissertations will remain in place. In many cases the work will have been set
some time ago and work can be submitted electronically where previously advised by
the Faculty. Students have the right to submit appropriate evidence of extenuating
circumstances where they are unable to meet a specific deadline.
EXTENSION TO AN ASSIGNMENT DEADLINE
On occasion you may experience circumstances that temporarily make it impossible
for you to submit your coursework by the stated deadline. The University expects
that, when a student knows before a submission date that they are unable to meet
the deadline due to illness or an otherwise unforeseen event then they should make
an application for the consideration of extenuating circumstances and provide the
appropriate evidence so that any impending deadline can be adjusted.
14
The application should be made well before the deadline.
Requests for coursework deadline extensions should be submitted to enter relevant
information here
Students should familiarise themselves with the University Regulations for
Extenuating Circumstance which are available at
www.surrey.ac.uk/learningandteaching/regulations. Further information is also
available in this handbook on page X
NON-SUBMISSION
Failure to submit coursework, without confirmed extenuating circumstances, will not
only result in 0% being awarded, it may also be deemed as failure to make progress
with your studies and/or ceasing to participate in the programme. This may result in
termination of registration. Please see the University Regulations at:
www.surrey.ac.uk/learningandteaching/regulations
REFERENCING GUIDELINES
Please see the University Library website at
http://www.surrey.ac.uk/library/subject/bibref and Surrey Learn for guidance
regarding referencing academic work
It is very important that you reference your work correctly – failure to do so
could result in an allegation of academic misconduct
FEEDBACK
You are entitled to feedback for all your assessed work. For assignments and
exercises on which students would normally expect to receive feedback this should
be within 4 semester weeks of the submission date. You will receive a mark (see the
generic grade descriptors on page X to find out what this means) and some written
comments on your work. If you do not understand the written comments you receive
or want further explanation, you should ask to discuss this with your lecturer.
Sometimes lecturers might choose to give different forms of feedback e.g. detailed
marking grid, feedback session, podcast etc. In the case of exams, you will not be
given your script back, however you are still entitled to feedback on your
performance; you can discuss this with your Module Coordinator.
DISSERTATION/PROJECT
Enter relevant information here.
EXAMINATIONS
Modules are normally examined at the end of the semester in which they have been
taught, with formal written examinations being timetabled by the University’s
Academic Registry.
15
Remember to check the DATE, TIME and VENUE when the official Examinations
timetable is published.
You must read the instructions at the start of each examination paper with care.
Some examination papers provide spaces for your answers and therefore must be
handed in.
Examination scripts are subject to anonymous marking so you must use your
University Registration Number (your URN) for examinations and tests and you must
bring your University ID campus card with you to all examinations.
The Interim Board of Examiners will meet at the beginning of semester 2. Your
provisional results will then be available via online mark viewing on the student portal
at: http://studentselfserve.surrey.ac.uk.
The final Examination Board will meet at the end of Semester 2 and you will be
notified of your results via online mark viewing on the student portal
http://studentselfserve.surrey.ac.uk.
If appropriate, you will receive an email notification to your University email account
detailing any failed modules and re-assessments necessary.
EXAMINATION TIMETABLES
The timing and venue is fixed by the Academic Registry for written examinations.
Start times are variable, thus you must carefully check the official timetable, which
will be displayed on SurreyLearn four weeks before the exams commence. Enter
other timetable locations here
Students who are in receipt of examination adjustments from Additional Learning
Support (ALS) will receive an alternative timetable from the Faculty.
Examinations are currently held at the end of each Semester and during the summer
vacation for Late Summer Re-assessment.
The University aims to timetable examinations using the following principles:



You may have two examinations in one day. Where you have more than one
examination in a day, the total number of hours of examinations in any one
day will not normally be more than four (ie if you have a 3 hour examination
and a 1 hour examination or two 2-hour examinations but not 2 x 3 hour
examinations)
You will not normally have more than 2 examinations in a 48 hour period.
Where you have an examination in the evening one day (i.e. finishing after
6.30pm), you will not have an examination before 10.30am the following
morning.
If you have two examinations on one day, the minimum period of time
between examinations will be 90 minutes.
In the case of adverse weather, examinations will take place during periods of bad
weather only when it can be certain that most students can reasonably be expected
to attend the campus to take them. The decision about whether or not to postpone
examinations will be made by the Academic Registrar following any announcements
made by the Director of Corporate Services concerning the status of the campus.
16
Details of any postponement will be posted on the University’s website and through
the email systems and, if possible, via the local radio.
Postponed examinations will be scheduled until they have been completed – using
weekends in the first instance, then the reading week (week 15 of semester 1) and
then the first week of the second semester (if this proves to be necessary). Students
are required to be available throughout weeks 13, 14 and 15 of semester 1 to sit any
examinations which have had to be rescheduled because of adverse weather.
Examination start times may be put back by 30 minutes to enable as many students
as possible to attend.
ATTENDANCE AT EXAMINATIONS
You must bring your student ID card to every examination - without this form of
identification you may be refused permission to sit the examination. You will be
allocated a venue and a seat number for every examination - it is your responsibility
to ensure you attend the correct location and that you arrive in time for the start of the
examination.
If you do not have the appropriate ID you will be asked to collect a formal ID ‘slip’
from the Student Services Centre - there may be a delay while your identity is
checked, which may mean you have less time to complete the paper.
Failure to attend an examination on the given date at the ascribed time will be
regarded as a non-attendance and, in the absence of extenuating circumstances, a
zero mark will be awarded.
If you are unable to attend due to sickness or other extenuating circumstances,
notification on or prior to the day is required. As soon as you are aware of any
difficulty in attending an examination you should contact XXX. Please note that you
will be required to complete the Application for Extenuating Circumstances form and
provide documentary evidence in support of your claim as soon as possible and no
later than 5 working days after the exam.
If you have applied for extenuating circumstances prior to an examination which are
deemed valid and subsequently decide to sit the examination, your paper will not
be marked.
The presumption of the University is that students who attend for examination have
deemed themselves fit to be assessed. If you become ill or are affected by
unforeseen circumstances immediately before or during an examination you must
advise the invigilator of your situation. If you choose to continue, you will be asked
to endorse the fitness to sit declaration with a statement regarding your
circumstances.
CONDUCT IN EXAMINATIONS
All examinations are conducted under University regulations. Note in particular that
you are forbidden from communicating with other candidates whilst in the
examination room. You may take in to the examination one small bottle of water
(500ml). You must not take any notes or mobile phones into the examination room.
17
Further
details
on
conduct
in
examinations
can
www.surrey.ac.uk/currentstudents/study/exams/guidance/.
be
found
at:
USE OF CALCULATORS IN EXAMINATIONS
Calculators: The Casio FX115MS has been approved by the University for general
examination purposes.
Other calculators are acceptable if they meet the following two criteria for written
examinations and have been certified for use by the Faculty Exams/Assessment
office.


It must not display text i.e. no calculator with a word processing (QWERTY)
facility
It must not be capable of wireless or other form of communication with
another calculator, computer or person
Other acceptable calculators include:
 Casio: fx-350TL, fx-991ES, fx-991MS, fx-85ES, fx-85MS, fx-83WA, fx-83ES,
fx-83MS, fx-350MS, S-V.P.P, fx-570MS, fx-115MS, 950GPPLUS;
 Texet: fx-1000;
 Sharp: EL-520W ADVANCED D.A.L.;
 Texas Instruments: TI-30XIIB.
PAST EXAMINATION PAPERS
Past examination papers can be found via
https://sharepoint.surrey.ac.uk/exampapers/
SPECIAL ARRANGEMENTS
It is recognised that students with a disability or specific learning difficulties (including
dyslexia) may require additional learning support and examination adjustments. This
may also apply to students who are pregnant or have a short term incapacity such as
a broken limb. Additional Learning Support (ALS) within the University provides a
wide range of support – for further information please see the ALS section on page
X.
RE-ASSESSMENTS
If you fail a unit of assessment within a module you will normally be allowed one reassessment of the failed unit, which will take place at the appointed reassessment
period (August).
If you fail more than 45 credits you are required to suspend your studies and re-take
the failed assessments during the next academic year (with or without attendance, as
recommended by the Board of Examiners).
Upon successful completion of the reassessed unit, the mark awarded for the unit
shall be the University pass mark (40% for UG (FHEQ level 4,5,6), 50% for PGT
(FHEQ level 7)). If you fail your reassessment, you will be awarded the higher mark
of the two attempts.
18
Examinations for reassessments are timetabled in the same way as normal exams,
as detailed in the section above.
For resubmission assignments, students will be informed of the deadline for each
piece of work. In some instances, assignment resubmission may be an alternative
form of assessment, where the original method of assessment is not practical.
COMPENSATION
Compensation is the procedure available to Boards of Examiners to enable strong
performance by a student across all their other modules to compensate for weaker
performance in reassessments. For Undergraduate courses, compensation is
available up to and including 30 credits in the first year of study and up to and
including 15 credits thereafter. For Postgraduate Taught courses, compensation is
available up to and including 15 credits.
Compensation is only available when the weighted aggregate of all module marks
(including the failed module) is 45% (UG) / 55% (PG) or higher and the lowest overall
mark achieved in the failed module is 30% (UG) / 40% (PG) or higher.
Compensation is only available after reassessment except in the case of final year
UG students.
Compensation is not available:
 for ‘Core’ modules
 when students have not made an attempt in their assessment
 to students who have not failed a module
For Postgraduate students, marks achieved in the dissertation component of a
programme cannot be used to compensate for failed modules in the taught portion of
the programme.
Where a student accepts compensation they cannot subsequently rescind their
acceptance.
Further details can be found in the University Regulations at:
www.surrey.ac.uk/learningandteaching/regulations/.
EXTENUATING CIRCUMSTANCES IN ASSESSMENTS
In the course of your studies you may experience circumstances that temporarily
make it impossible for you to participate in your programme, submit your
assessments or attend examinations.
All students are advised to familiarise themselves with the University Regulations for
Extenuating Circumstances which are available here:
www.surrey.ac.uk/learningandteaching/regulations
If you believe that you have valid Extenuating Circumstances, you should make the
information available immediately. You must complete the Extenuating
Circumstances Application Form, available on SurreyLearn and at
www.surrey.ac.uk/currentstudents/study/exams/guidance/index.htm and submit it to:
enter specific information here
19
Extenuating Circumstances must be submitted in advance of the assessment
deadline/date. In exceptional situations, an application may be considered after the
deadline/date by a University Panel, supported by evidence outlining why the
application could not be submitted in advance. Applications submitted after an
Examination Board has met will not be considered.
You must provide evidence to support your request. A scanned copy of the
relevant documents can be attached to the e-mail request or hard copies can be
submitted to enter specific information here as soon as possible after the request is
made.
Circumstances that may give rise to a request for the recognition of
extenuating circumstances

bereavement through the death of a close relative or significant other* that
in employment would lead a reasonable employer to grant compassionate
leave
[* in such an instance the University will require independent evidence of
the nature of the relationship]

serious short-term illness or accident of a nature that, in employment,
would lead a reasonable employer to agree to absence on sick leave

a long-term (chronic) health problem suddenly worsening

for University of Surrey Sports Scholars only, absence from the University
when called to participate in national and international sports events and
training

for part-time and distance learning students in full-time employment only,
who have registered for that mode of study and have experienced an
increase in their workload due to circumstances beyond their control, or
being required by their employer to work through periods normally
available for study and/or assessment

other exceptional circumstances that will affect the student's ability to
submit an assessment on time or to attend an assessment, or have
affected them.
Examples of 'other exceptional circumstances' might include

natural phenomena such as earthquakes, ash clouds or severe weather

civil unrest that might make it impossible for a student to travel to the
University or submit work electronically

a requirement that the student performs military service that they are
unable to defer until after their programme finishes
The University does not regard the following as sufficient evidence of grounds
for recognising extenuating circumstances

a claimed medical condition or medical circumstances where there is no
medical evidence to support it

self-certified illness or medical circumstances

claimed medical circumstances for which appropriate adjustments have
already been made by the University
20

a claim for recognition of a medical condition that relies on evidence that
does not relate to the time when the illness or condition occurred

circumstances stated to be unforeseen that a reasonable person would
view as foreseeable or preventable

a long term health condition, previously notified to the University, for
which the student is receiving treatment and is receiving reasonable and
appropriate adjustments to their learning opportunities and assessment
arrangements, and which has not been subject to change

a minor illness that would not normally lead a responsible and reasonable
employed person to take sick leave

holidays, including attendance at marriages, festivals and like events

financial matters

problems with network facilities, personal computers, or printers, other
than those provided and maintained by the University expressly to support
the student

poor working practices such as:
failure to back up electronic documents regularly and securely
failure on the part of the student to acquaint themselves with the
times, dates, and places where assessments were to be submitted
or examinations sat
poor time management

failure on the part of the student to acquaint them self with the University’s
assessment procedures including its procedures for reporting illness or
unforeseen circumstances affecting their studies or assessments and its
support arrangements
Evidence required
Details of evidence that is deemed acceptable is available in the University
Regulations at: www.surrey.ac.uk/learningandteaching/regulations
In all cases evidence must be relevant and not retrospective. In the case of
applications made on medical grounds, the evidence must include the nature of the
circumstance, the timescales over which the issue has occurred, and the extent to
which this would have affected your studies or ability to attend exams. Evidence
must be set out in writing, in English, and signed by the person providing it. Cases
can only be considered when adequate and appropriate evidence has been received.
Fit To Sit
At the time of an examination you will be required to sign a declaration that you are fit
to undertake the assessment. If you are taken ill, or are affected by unforeseen
circumstances, immediately before or during an examination you should advise the
invigilator. You must then apply for Extenuating Circumstances, as per the above
procedure, and provide the relevant evidence within five working days.
If you attend an examination, and subsequently submit extenuating circumstances
that are accepted as valid, your mark will be voided and you will be allowed to take
the assessment again as if for the first time.
21
ACADEMIC INTEGRITY
The University is committed in all it does to support academic integrity which it
considers is based on honesty, trust, fairness, respect, and responsibility.
-
-
-
-
-
honesty – in making and keeping commitments, in straightforward dealing
with fellow students and staff, in not misrepresenting the work of others as
one's own
fairness – in the consistent way students and staff are treated, their work
rated and reported, academic matters are handled, and dishonesty and
misconduct are dealt with
trust – earned by honesty and fairness, that enables ideas, scholarship,
research and work to be shared, without fear that it will be misrepresented or
misappropriated
respect – for the work and contributions of others by acknowledging when
they are referred to, and for the contributions of staff and students, shown by
preparing in advance for learning sessions, attending on time, being attentive
to the tutor or instructor and to what others have to say, being courteous,
respectful, helpful, and meeting deadlines
responsibility – recognising that all the members of the University share
responsibility for safeguarding its values and reputation, upholding the
University's regulations, in accepting responsibility for one's actions, in not
ignoring the dishonesty of others.
ACADEMIC MISCONDUCT
It is unacceptable to the University of Surrey that any student registered with the
University or one of its Associated Institutions for an award of the University should
cheat in order to gain for him/herself an academic advantage.
The University will penalise any student who is found to have cheated in accordance
with its Regulations for Academic Integrity.
These are available from
http://www.surrey.ac.uk/learningandteaching/regulations/
The University's definition of academic misconduct is
Acts or omissions by a student that have the potential to give an unfair advantage in
assessments.
Plagiarism
Plagiarism is the academic misconduct most frequently encountered by the
University, which defines it as
- inserting words, concepts, or images from the work of someone else into work
submitted for assessment without acknowledging the originator's contribution
and
- representing the work of another as one's own, whether purchased or not, or
taken with or without permission.
Forms in which plagiarism can be encountered include
- collusion, in which work that has been set to be undertaken by an individual is
undertaken by more than one person but is submitted as the work of an
individual
22
-
-
-
personation, in which one person represents themselves as another person in
order to undertake an assessment (including an examination) for the person
for whom they have substituted
acquiring work to pass off as your own from services and individuals that
provide essays, papers, reports, graphics, compositions, program-code, and
programs
providing work for another to pass off as their own (whether that person is a
student of the University or another institution)
passing off work as original that has already been assessed (whether by the
University or another institution).
Avoiding and detecting plagiarism
Students can avoid plagiarism by following good academic practice, this includes1:
 Taking referencing seriously
 Never trying to give the impression that you have read a source in the original if
you have not.
 Using entirely your own words unless quoting
 Using relevant quotations sparingly and commenting on them; avoid using direct
quotations as a substitute for expressing ideas in your own words
 Never writing directly from source material
 When you take notes, always using your own words to explain the ideas; avoid
simply highlighting the text
 Summarising main ideas and paraphrasing in your notes
 Locating knowledge through locating authors within traditions and perspectives
 Trying to develop a critical approach when reading: see your sources as authored
constructions which can be challenged and debated, especially with the support
of other authorities within the field
 Developing your own opinions based on your reading of the sources
 Keeping ALL documentation of your work in progress
In order to produce your coursework, you are likely to refer to a number of texts.
Copying any part of them word for word does not allow your assessor to determine if
you have comprehended the concepts relating to your work. You may take concepts
and arguments from the documents but you must write them in your own words. Just
changing one or two words in a sentence does not prevent your work from being
plagiarism.
Full referencing guidelines can be found at:
http://www.surrey.ac.uk/library/subject/bibref/
If you are in any doubt about the correct procedures for acknowledging and
referencing the work of others, you should seek advice from your Personal
Tutor, Lecturer or Module Coordinator.
You are strongly encouraged to work through the SurreyLearn module: “Plagiarism
and referencing – a guide for students”, where you can learn about academic writing
by submitting work to the JISC Turnitin system and details of processes and
punishments for plagiarism cases.
23
You should be aware that on submission of the electronic copy of your dissertation
on SurreyLearn all work will automatically be checked through Turnitin.
Failure to understand what constitutes plagiarism, pressure of time, or conflicting
deadlines for assessed work are not acceptable as sufficient explanations for the
submission of plagiarised material.
Other Forms of Academic Misconduct
These include:
 Making false claims, for example falsely claiming qualifications that have not
been acquired, or falsely claiming to have undertaken work
 Fabricating results and miss-representing data
 Introducing unauthorised materials, or devices, into an examination room or
ancillary areas
APPEALS
The University considers that an academic appeal may be made when there is
independent evidence to show:
 that staff or bodies have not followed approved regulations and procedures,
or have not followed them with due care
 that staff or bodies have not acted fairly towards the student by showing, or
appearing to show, bias in the way they have made the relevant academic
decision
 that the student's performance was affected by circumstances that they could
not report at the time for valid reasons and that the extenuating
circumstances have not been taken into account in making the relevant
academic decision
In making an academic appeal it is for the student to show that one of the matters
listed above applies.
Any student who believes he or she has grounds for appeal against a decision by the
University should follow the procedure as outlined in the Regulations
http://www.surrey.ac.uk/learningandteaching/regulations.
The first point of contact for any appeals should be the University’s Office of Student
Complaints, Appeals and Regulation (OSCAR). Their contact details and other useful
information can be found at www.surrey.ac.uk/oscar.
HIGHER EDUCATION ACHIEVEMENT RECORD (HEAR)
The Higher Education Achievement Report (HEAR) is an electronic document which
provides detailed information about your learning and achievement at the University
to supplement your traditional degree classification. The HEAR provides a broad
range of academic information including overall qualification and classification,
modules and credits studied for the qualification, the assessment taken, and the
marks/grades achieved, dissertation title (where relevant), any professional body
accreditations. Plus additional recognised activities including, volunteering, training
courses, national level sports activities and prizes
24
STUDENT REPRESENTATION
STUDENT ACADEMIC REPRESENTATIVES
Every Programme at each level has a Student Academic Representative to support
and coordinate and input from the students. One representative is required for each
cohort and if more than one student volunteers, the rest of the student body may be
asked to select their representative by voting (within 4 weeks of the start of lectures).
Notice will be given that an election will take place. Students can either put
themselves forward, or nomination forms are available. Details of the elected
students are passed to the Students’ Union and is recorded on the HEAR.
Student Academic Representatives undertake the following:







attend the Student Union training sessions
attend relevant meetings, i.e. Boards of Studies, Staff Student Liaison
Meetings, Student Union Academic Rep meetings, Student
Parliament, etc.
consult with peers about course-related issues
represent peers to staff in meetings within your department and
course
feedback information to peers
share issues with fellow reps
keep in contact with the VP Education at the Students’ Union
Being a Student Academic Representative affords you the chance to participate and
represent your colleagues, to review and discuss the policies/decisions that will affect
not only your cohort but subsequent cohorts in your School/Department.
The Student Academic Representatives are invited to attend a lunch each semester
with the Dean of Faculty, the Faculty Registrar, and the Associate Dean (Learning
and Teaching). This is an opportunity for the Representatives to raise any issues or
concerns that students may have and to generally feedback to the senior
management team.
Further information about the role of a Student Academic Representative can be
obtained by e-mailing: ussu.education@surrey.ac.uk
STUDENT STAFF LIAISON COMMITTEE
The Student Academic Representatives will meet regularly at Student-Staff Liaison
Committees (SSLC) to provide a forum for discussion between staff and students
about the course and other relevant matters. The minutes of the SSLC are
considered at the relevant Board of Studies, held once a semester. The SSLC meets
at least once each semester, attendees will consist of at least one nominated Student
Academic Representative from each Programme with the Student-Staff Liaison
Officer.
The Student Academic Representative for your Programme will be expected to
attend all SSLC meetings.
25
Examples of some recent changes made by the Faculty in response to recent
feedback:
 Insert examples here
BOARD OF STUDIES
The Board of Studies is responsible for the overall monitoring, evaluation and
development of programmes. All academic staff who teach on programmes are
members and a Student Academic Representative for each programme is elected to
the Board. The Student Academic Representatives are invited to attend the Board
meetings except for items identified as reserved business, which are usually to do
with individual student or staff issues.
RESOURCES
Insert info under the sub-headings below – you may add additional sub-headings
SURREYLEARN
SurreyLearn is the University’s online learning environment that will be used in a
variety of ways by your lecturers and support staff to enhance and enrich your
studies. Staff will provide information and guidance about how SurreyLearn will be
used to support your learning and academic development, where applicable.
How to access SurreyLearn
The web address for SurreyLearn is http://surreylearn.surrey.ac.uk/ where you
should use your University of Surrey username and password to log in. The login
page has a link to perform a system check to confirm that your computer and
browser are set up correctly for using SurreyLearn and it is recommended that you
use this facility when you login for the first time. If you have problems logging in
please email surreylearnhelp@surrey.ac.uk or call 01483 689898.
Accessing modules in SurreyLearn
Once you have logged in you will be taken to your SurreyLearn homepage. From
here you can set up your profile, edit your preferences and, under the My Courses
heading, access modules you are currently enrolled in that have been made
available by the module tutors. If you have been informed that a SurreyLearn module
has been made available and you are unable to see it, please email
surreylearnhelp@surrey.ac.uk.
All students are also enrolled in the SurreyLearn Student Common Room which, as
well as being an introduction to using the online learning environment, includes
important activities and materials about academic integrity and good practice that will
be updated throughout the year. SurreyLearn can also be used as a key method of
communication and so students are recommended to check regularly for important
messages and the latest content.
Coursework Submission via SurreyLearn
As well as containing a collection of useful learning resources, SurreyLearn also
facilitates the online submission of assignments and other coursework. Your module
coordinator will inform you if this submission method is being used and, if so, full
guidance will be made available. In partnership with this, the SurreyLearn Student
26
Common Room hosts Turnitin, an electronic plagiarism detection tool, that allows you
to upload and check your coursework for plagiarism before making your final
submissions. It is strongly recommended that you familiarise yourself with this facility
and the comprehensive academic integrity guidance available.
IT
Insert appropriate content here
Computer Laboratories
You should familiarise yourself with the opening hours of the various computer
laboratories. Within the School a timetable is placed outside each room providing
opening times. Printing services are stopped 15 minutes before closing time. You
should be prepared to leave the laboratory during this period.
In a situation where a student is found to contravene the rules for the use of the
computer laboratories, as laid out below, the student will be asked to leave the
computer laboratory immediately by a member of staff. The details of the incident
will be passed to their Programme Director, who will review the circumstances and,
taking into account the seriousness of the incident, may instruct that the student’s
access to the School’s computers be barred for an appropriate period.
Computing Equipment: Conditions of Use
You should conform to the campus computing regulations set out by Computing
Services. In addition, contravention of the rules set out below will result in exclusion
from the School’s laboratories.
PLEASE REMEMBER THE FOLLOWING:
Eating, drinking or smoking is NOT allowed in the laboratories or in the vicinity of
these areas.
Children are NOT allowed in the laboratories.
Guidelines for Using School Computing Equipment
(1)
Users may not share accounts. Account details (passwords) are not to be
given to any other person whether they are another student, friend, family member or
a member of staff.
(2)
School computing equipment is only to be used for academic/course related
work.
(3)
The downloading and printing of non-course related material is not allowed.
(4)
Resources (printers, disk storage) are limited so waste of these is forbidden.
(5)
No attempts to hack into the school system are allowed.
(6)
No attempts to hack into other systems from within the school are allowed.
(7)
The installation, copying or downloading of unauthorised software to or from
laboratory computers is strictly prohibited by law.
(8)
The use of unauthorised multi-user programs is forbidden, e.g. MUD, Chat
etc.
(9)
The system is not to be used for sending messages to other users except by
e-mail.
(10) No abusive e-mails are to be sent.
(11) E-mails should not contain any foul language.
27
(12) The originating/propagation of “chain letter” e-mail is forbidden.
(13) The viewing/downloading of pornographic and other offensive material is
forbidden.
(14) The playing of games on the system is forbidden.
Users are reminded that a print quota system is used in all computer labs. Permitted
quotas are regularly under review.
The University has a wireless network available in various locations across the
campus, which students are able to connect to for use with their studies. Use of the
wireless network is subject to the same Terms and Conditions as for the student
laboratories.
Problems with accessing computers on campus or with log in passwords should be
referred to Student Support located in the AP building.
Email: usersupport@surrey.ac.uk
IT Skills
The University has invested in an online resource to allow students to develop their
IT skills within a number of Microsoft packages including Word, Excel, Access,
PowerPoint, Outlook and Internet Explorer. This material is available to Surrey
students both on and off campus at: http://www.surrey.ac.uk/itservices
PRINTER CREDITS/COPYING
When you first join the University your printing account comes preloaded with some
initial credit (insert figure here copies for Windows based labs on campus). Once this
is used up, you must use the Print Kiosk located in the Library or EMOS the online
payment system to add more money to your account. This money is non-refundable,
although it can be transferred to another students' printing account at your request. If
you are having trouble topping up, ask for assistance at the IT User Support Desk
(AP Building).
UNIVERSITY LIBRARY AND LEARNING CENTRE
The University Library and Learning Centre is open 24/6 during semester and
provides access to a range of print and electronic resources, including books,
journals, audio-visual materials and databases. Wireless enabled throughout,
facilities include 350 open access computers, online library catalogues, machines for
copying and printing, bookable group study rooms, and over 1200 individual and
group study spaces.
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
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Library collections: 600,000 printed books and journals, over 45,000
electronic journals and over 225,000 electronic books
My Subject pages – online subject guides for your subject area
Online reading lists
Academic Liaison Librarians for each subject area
Drop in sessions for Information Literacy and academic writing enquiries at
SPLASH (level 3)
Self-service photocopying, printing and scanning (one system)
Wireless computer access
Networked computers for student use
28
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Online Library available on and off campus
Bookable group study rooms
Silent, quiet and group study zones
Interlibrary loans
SCONUL access to other libraries
Distance learner support
You can find information about all the above, and more services, by visiting the
website: www.surrey.ac.uk/library.
For general enquiries, the library can be emailed at: Library-enquiries@surrey.ac.uk
For online or print journal queries or access problems: Journals@surrey.ac.uk
Campus Cards
Campus cards will normally be issued during the University Registration part of the
Induction Programme. You will have your photograph taken and the campus card
will be produced while you wait. For subsequent queries about campus cards, you
should go to the Library. There is no charge when the card is first issued, but there is
a charge of £8.50 for replacing a lost card.
You will need your campus card
 to enter and leave the Library building
 to borrow Library books
 to use copying and printing services in the Library
 as proof of identity in examinations
 to gain access to other campus buildings out of hours e.g. IT Labs, Sports
Park
Please note, you should not lend your Campus Card to others to gain access to the
library building.
Library PIN
You will be issued with a Personal Identification Number (PIN). It will be sent to your
University of Surrey e-mail account and can also be obtained in person by showing
your campus card at the Ask Me desk on Level 1 of the Learning Centre .
You will need your PIN
 to renew books you have borrowed, either online or using the 24 hour
automated telephone renewals service
 to reserve books that are currently out on loan
My Subject pages
You can search for resources via your My Subject page, available at
http://www.surrey.ac.uk/library/subject/index.htm
Copyright
You need to be aware of the main points of copyright law. In the UK the legal
framework, including what is protected and for how long, is laid out in the Copyright,
Designs and Patents Act 1988 and subsequent Statutory Instruments. Fair Dealing,
however, allows a certain amount of copying for the purposes of "research for a non29
commercial purpose or private study". The amount which may be copied is not
specified but is usually taken to mean a single copy of
 one article from any one issue of a journal
 one chapter or up to 5% (whichever is greater) of a book or similar publication
Further information is available at: www.surrey.ac.uk/library/resources/copyrightinfo.
Academic Liaison Librarian
The Academic Liaison Librarian for insert details here is insert name here. The
Academic Liaison Librarian works with academic staff to ensure that the Library
stocks all items on reading lists and provides access to other appropriate materials
for projects and dissertations. They deliver Library induction and Information Literacy
sessions to students, and are also available for appointments and drop ins. They
attend meetings such as Staff Student Liaison Committees and Boards of Studies.
Students can contact insert name here by e-mail at insert details here.
SPLASH - Student Personal Learning and Study Hub
SPLASH (Student Personal Learning and Study Hub) occupies Level Three in the
Library (www.surrey.ac.uk/library/splash). It is the place to come if you want to
improve your academic skills or information skills. It's also a great place if you need
somewhere to work as a group or practice presentations.
SPLASH run various workshops and are there to provide advice and assistance
during your study at the University. They offer:
 an advice zone where you can get advice from Academic Liaison Librarians
and student learning advisors during designated drop-in sessions
 a range of flexible study space incorporating individual and group study areas
 access to computers and other audio visual equipment, print and copy
facilities
 bookable private study space, equipped variously with PCs, whiteboard and
interactive systems
 a training room housing workshops and other organised activity
Examples of the types of workshops run by SPLASH:
 avoiding plagiarism
 academic writing
 exam techniques
 revision tips
 presentations
 time management
 improving my dissertation before submitting
You can access the online skills portal at:
http://vms22.surrey.ac.uk/library/Skills/Learningskills.html
Insert timetable of SPLASH events (to be provided when available)
ADDITIONAL LEARNING SUPPORT
Additional Learning Support (ALS) provides a wide range of support for students with
disabilities and specific learning difficulties (including dyslexia). The office is located
30
on the 4th floor of the Library next to the Assistive Technology Centre. Contact the
Additional Learning Support (ALS) unit on 01483 68 9609 or email als@surrey.ac.uk
for an appointment. For more information see the website at; www.surrey.ac.uk/als
To apply for special examination and assessment arrangements, you must make an
appointment with ALS within the first 4 weeks of the autumn semester. The two
deadlines for applications for special examination arrangements are:
Insert ALS dates
Delays in formally reporting your circumstances may result in there being insufficient
time to put the necessary arrangements in place, particularly for programmes with
examinations in the first semester.
You need to bring your medical evidence or dyslexia assessment to the appointment,
if you have not already given it to ALS. If your dyslexia assessment was completed
before you were 16 years of age you will need a further assessment to qualify for
special examination arrangements or the Disabled Students Allowance (DSA).
You need only apply once for all subsequent examinations unless your needs
change or you change course.
The University’s Policy on Special Examination and Assessment Arrangements is set
out in full in section F of the University Regulations, available at
www.surrey.ac.uk/learningandteaching/regulations
Add any other details as appropriate.
STUDENT SERVICES CENTRE
Hopefully your time at Surrey will be problem-free, but if you need information, advice
or support, the Student Services Centre can help.
Friendly staff are trained to deal with a wide range of enquiries, and are a key source
of information on many University services, including:
Student money – fees, funding and advice:
 Tuition Fees – Rates, Payment, Policies
 Funding – Government, University discretionary support, Trusts and Charities
 Advice – Costs of study, Budgeting, Tax/NI, Benefits, Part time work.
Registration, student records and confirmation of student status:
 Details of degree and postgraduate programmes
 Entrance requirements
International Student Support:
 Visas and Immigration
 International travel
 Specialist welfare support for international students
Practicalities:
 Childcare and schools
 NHS forms
 Local and National travel
31

TV licences
Exams, assessments and graduation:
 Collection of award certificates (including replacements)
 Degree ceremonies and graduation queries
 Collection of final exit transcripts
Student Life Mentoring:
 Residential Support for first years students in University accommodation
 You can contact your mentor with any questions or concerns you have.
The Student Services Centre is located at the heart of the campus, next to Senate
House.
The normal opening hours are 08:30-17:30, simply call in or contact us on:
T: 01483 686868
E: ask@surrey.ac.uk
W: www.surrey.ac.uk/ask
UNIVERSITY CAREERS SERVICE
The University Careers Service provides information, advice and guidance for all
students and was accredited with the Matrix quality standard in May 2013. It is
based in the Philip Marchant Building and has a library containing reference material,
leaflets and insights on the career paths of former students across the full spectrum
of degrees.
Our helpful and friendly staff can respond to specific requests and help diagnose
needs in what we appreciate to be a complicated but vitally important area. One to
one appointments with careers advisers can be booked and every day between 2
and 4, you can drop in to our Quick Queries session. Employers are actively
involved as well and aside from attending two big Careers Fairs, they run workshops
on CVs, interview technique, assessment centres and a wide range of skills as part
of a central programme. Our Director of Service runs an hour long employability
skills session, Join John, each Wednesday from 12-1 in Lecture Theatre A. You may
also see us in lectures as we provide bespoke sessions for many departments.
The Careers Service also has a strong online presence. There is a job vacancies
database which will send you periodic alerts of opportunities once you have
registered. Much of the information in the library can be downloaded, there are video
clips offering advice, aptitude tests to practice and you can view the programme of
events and book your place. We have a facebook page and blog regularly. You can
sign up to our fortnightly newsletter by e–mailing careers@surrey.ac.uk, which
includes an opportunity to win the Unilever sponsored Student of the Month Award.
For all other information visit www.surrey.ac.uk/careers or come in and see us in the
Philip Marchant Building.
HEALTH AND SAFETY
In addition to the briefing on safety during your induction programme, it is important
that you understand your own responsibility for ensuring the safety of those around
you. Throughout your time at University, you are required to co-operate in the
32
implementation of the University’s Health and Safety policy. You should take care of
your own safety and that of others at all times.
In addition, you must help the University to carry out its responsibilities.
In particular this means that you:
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Do not create dangerous situations, e.g. clear up if you spill anything.
Do not leave things lying around for others to fall over.
Do not use equipment before you are shown how to use it.
Co-operate during fire drills and major accidents by evacuating the buildings
immediately in an orderly way. Please follow instructions of your class
lecturer and/or evacuation officers. Particular guidance will be given in
laboratory classes.
In an emergency, you should inform a member of the University staff, who will then
take appropriate action. You can ask for help and advice from the Faculty Safety
Advisor.
Please note: in case of emergency call the number below:
Emergency number: 3333 (Security Office)
The external Security Office number is: 01483 682002
CENTRE FOR WELL-BEING
There is a student counselling service available at the Centre for Wellbeing on
campus situated on the ground floor building of Building 23, University Court, which
provides confidential counselling for all students both in and out of semester time.
An appointment to see one of the counsellors can be made by contacting the Student
Counselling Centre between 9.00 am and 5.00 pm, Monday to Friday in person or by
telephone on 01483 689498 (internal extension 9498). Enquiries can also be made
by email at: centreforwellbeing@surrey.ac.uk
Further details are available on the following website: www.surrey.ac.uk/wellbeing.
HEALTH CENTRE
The campus has its own Health Centre with whom you must register during induction
week. Registration will take place during induction week. The combined Health
Centre and Sick Bay is situated next to University Court. Students living in Guildford
may register with the doctors from the Guildowns Group Practice.
Monday – Friday 8am – 6pm
Tel: 01483 689051 or 01483 682072
Email: studenthealthcare@surrey.ac.uk
You may drop in to see a nurse anytime and an appointment is not necessary.
Emergency Doctors’ appointments are also available.
You should note that the Student Health Care is NOT the Doctors and it is unable to
treat you if you are unwell or need a prescription.
33
To contact the Doctor’s surgery on campus, Guildown’s University Medical Practice,
you should call 08444 773051 or e-mail: surreyuniversityhealthcentre@nhs.net
STUDENTS’ UNION
The University of Surrey Students’ Union is an independent charity representing
15,000 student members on a University, local community, and national level. As a
sole representative body for Surrey students, the Union is led by five full time student
officers and a team of seven part time elected students – all chosen by students each
year through an online ballot.
The Union is here to voice students’ opinions, facilitate clubs and societies, provide a
vibrant social scene, offer development opportunities and give support if things get
tough. Students are all automatically members of the Union and benefit from being
part of a community which supports them in making the most of their time at
University.
The Union has many clubs and societies available for you to join, details of which can
be found on the Union’s website (as detailed below). The Union also runs a
programme of varied trips and activities – from West End Musicals and Sushi
making, to seeing the sights around the UK and abroad. The Union has 1800
student volunteers involved in its activities, and student volunteers can benefit from a
wide range of skills and experiences.
The Union has a range of venues for both daytime and evening entertainments.
Chancellors Bar is open every day serving good value food and drink in a vibrant
atmosphere. ‘The Living Room’ operates as a noodle bar during the day and
alternative venue during the evening. Rubix nightclub has a 1600 capacity and hosts
students for nights out on Wednesdays and Fridays. The Union’s events planner is
available online and can also be collected from the Union.
For more information, visit the Union’s website at www.ussu.co.uk
STUDENT VOLUNTEERING AND MENTORING
The University of Surrey has many diverse opportunities for students to get involved
with both the University and the local community.
If you are interested in developing new skills, enhancing your CV, gaining relevant
experience for either your placement or your future career; or just meeting new
people and having fun, then use the link below for more information about the
opportunities available for you.
http://www2.surrey.ac.uk/currentstudents/career/volunteering/
This will lead to information about “Do More”, the Students' Union led volunteering
project, “Mentoring and Tutoring Scheme (METS)” which is for those who are
considering a career in teaching or working with young people and information on
“Sports Volunteering and Coaching Opportunities” with Local schools, Sports Specific
Clubs for Children and Adults, Disability Sports Clubs, Local leagues, Community
Health initiatives, Surrey Youth Games, Sport for All Day... and much, much more!!!!
See also the Student Ambassador Scheme pages:
http://www.surrey.ac.uk/currentstudents/ambassadors
34
REGULATIONS
All programmes are subject to the University of Surrey General Regulations. When
you register for your programme of study each year, you are agreeing to comply with
the regulations and terms and conditions governing your studies.
It is therefore your responsibility to ensure you familiarise yourself with the
regulations, they can be found at: www.surrey.ac.uk/learningandteaching/regulations.
OFFICE OF STUDENT COMPLAINTS, APPEALS & REGULATION
The Office of Student Complaints, Appeals and Regulation (OSCAR) deals with the
administration of student academic appeals, fitness to practise cases, student
welfare panels and student discipline. Formal University panels (including any
appeals against decisions made in OSCAR) are administered and serviced by the
Office of the University Secretariat.
Complaints made by students are dealt with locally in the first instance, either within
a Faculty or a central department. Where a student has requested that a complaints
panel be convened, this will be administered by the Office of the University
Secretariat.
The Students’ Union (www.ussu.co.uk) are available to offer advice and support to
students wishing to initiate procedures under the University’s internal procedures.
COMPLAINTS
The University has regulations to address complaints by students about Learning
Opportunities and other aspects of University life.
These regulations are located in Section G, Part 2, at:
www.surrey.ac.uk/learningandteaching/regulations
Underlying these regulations is the basic principle, and an understanding within the
University, that a complainant should feel able to make a complaint or express a
complaint without fear of victimisation or reprisal. Evidence of victimisation or reprisal
may lead to disciplinary procedures.
Although we endeavour to ensure that you have a positive experience whilst at
University of Surrey, situations may arise in which you feel dissatisfied with the
service provided by the School or the University. For any Programme-related
matters, the School must be the first point of call for any complaint, and this will
initially be dealt with in an informal manner. In the event that the complainant is still
unhappy with the resolution provided by the School, or if the School does not
respond, the student should progress the complaint to the formal stage.
INFORMAL STAGE
Complaints can take a number of forms and the process for dealing with them
changes accordingly:
35
Administration and teaching
You may have concerns relating to the general content and/or general administrative
arrangements associated with programmes of study. The best place to deal with
these concerns is the Staff-Student Liaison Committees.
Issues relating to a particular module/unit must be raised in the first instance directly
with enter individual here eg Module Coordinator concerned. Module Evaluation
Questionnaires provide further opportunity to provide constructive feedback on
specific modules. If dissatisfaction persists, the Personal Tutor or Programme
Director can be asked to intervene.
Examinations and assessment
Concerns arising from examination procedures, or about decisions relating to a
student’s progress arising from examination and assessment procedures, should be
addressed to enter individual here eg Examination Officer. They will liaise closely
with relevant staff to resolve the matter. Such matters may be referred to the Head of
School if deemed necessary.
General services and facilities provided centrally by the University
For complaints associated with general services and facilities provided centrally by
the University, students should refer to the University’s Complaints Regulations:
www.surrey.ac.uk/learningandteaching/regulations.
A Guide to the Complaints Procedure is available from the Students’ Union at:
http://www.ussu.co.uk/advice/Pages/Complaints.aspx
Complaints of a personal nature
Complaints of a personal nature should, in the first instance, normally be taken up
directly with the student’s Personal Tutor, who will bring his/her best efforts to bear
with appropriate University colleagues to resolve the matter with or on behalf of the
student.
If the complaint cannot be resolved satisfactorily directly by the Personal Tutor, an
approach should be made to enter individual(s) here eg Programme Director, as
appropriate, setting out in writing the difficulties which are unresolved. The
appropriate staff member will discuss the matter with the Personal Tutor and with the
student with a view to finding a resolution.
In the event that the complaint arises from the working relationship with the Personal
Tutor, if the student feels comfortable, the matter should be raised directly with the
Personal Tutor in the first instance with a view to resolving the matter. If a resolution
cannot be found, or the student does not feel comfortable addressing the issue
directly with the Personal Tutor, an approach should be made to enter individual
here, eg Programme Director, who will discuss the matter with the student and the
Personal Tutor with a view to finding a resolution. The Head of School may make
arrangements for the student to be assigned to another Personal Tutor if this is
deemed necessary and appropriate.
FORMAL STAGE
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Where complaints made informally are not acknowledged, or do not lead to a
satisfactory resolution, the student may make a formal written complaint to the
representative of the relevant University Service, as follows:
Service
Faculties
The Library and Learning Support
Postholder
Faculty Registrar
Director of Library and Learning Support
Services
Audio-Visual Services
Director of IT
IT Services
Director of IT
Academic Registry
The Academic Registrar
Student Support Services
Director of Student Support Services
Office for Student Complaints, Academic Registrar
Appeals and Regulations
The University's complaint form and guidance is provided by OSCAR at:
www.surrey.ac.uk/oscar.
Complaints about other aspects of student life should be directed to the appropriate
Head of Service.
POLICIES
RELIGIOUS OBSERVANCE
The University is a secular organisation and therefore privileges no religious faith or
organisation. The University accords full respect to all religious faiths, beliefs and
practices equally as they are represented at the University. It is recognised that
students may experience conflict between the demands of religious observance and
the formal timetabled contact and assessment on their programme of study.
Students wishing to request an adjustment to teaching or assessment arrangements
should make their needs known to the Faculty (Director of Studies or equivalent) as
soon as possible after initial registration. However, the constraints of scale in
organisation of timetables may mean that it is not possible to adjust arrangements to
meet with particular needs of faith groups.
The principal responsibility is on students to report any potential conflicts to their
Director of Studies (or equivalent) at the earliest possible opportunity.
Students should expect the University to take reasonable steps in considering
requests for adjustments to arrangements (although it is recognised that the teaching
and assessment timetables are constrained by a number of factors, special
arrangements might be feasible without causing disruption to the process or
breaching the security of assessment).
In considering a request from a student, Faculty and Academic Registry staff will be
able to obtain advice from the University, via the Chaplaincy, on aspects of the
particular religious observance cited by the student.
Details on the University’s chaplaincy can be found at:
http://portal.surrey.ac.uk/chaplaincy
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MATERNITY
The University is committed to ensuring that it does not treat a student less
favourably than other students on the grounds of pregnancy, maternity or paternity.
The University provides a range of support services and study-related adjustments in
order to help students start, complete and succeed in their studies. A flexible and
personal approach will be taken to supporting students who are pregnant or who
have very young children. In each case a staff member will draw up, in close
consultation with the student and with advice from the Centre for Wellbeing, an
Individual Support and Adjustments Plan, which includes a risk assessment. This will
be reviewed regularly throughout the pregnancy by the staff member and the student.
Students are strongly encouraged to disclose a pregnancy as early as possible to
their Personal Tutor, Director of Studies, Supervisor or a member of Programme
Administration staff, and also discuss support available with staff in the Centre for
Wellbeing. Students are not obliged to disclose, but if they choose not to disclose
their pregnancy, the University may not be able to provide protection from certain
hazards; take a fully flexible and planned approach to their programme of study,
including offering time off; or provide specific support or study adjustments.
Students must notify the University no later than 15 weeks before their expected due
date and provide appropriate supporting evidence, if they would like a maternity or
paternity-related absence from studies.
Further information is available at:
www.surrey.ac.uk/currentstudents/regulations/regulations.htm
RECORDING/VIDEOING POLICY
There is a University policy on the recording of lectures, demonstrations, seminars
and
meetings,
which
can
be
found
in
Appendix
D7
at
www.surrey.ac.uk/learningandteaching/guidelines
ADDITIONAL POLICIES
Full details available at:
www.surrey.ac.uk/currentstudents/regulations/regulations.htm
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Use of Illegal Drugs by Students
Equal opportunities policy
Harassment policy
Smoking policy
Social Network policy
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