PIMS CODE: 10532570 Business Development Officer Nusa Dua, Bali. INDONESIA This assignment is part of the Australian Volunteers for International Development program, an Australian Government initiative. AVI has negotiated this assignment in good faith with the Host Organisation, and the information contained was correct at the time of acceptance of the request for an Australian Volunteer. However, while AVI takes responsibility for matters under our direct control, all assignments and arrangements are subject to change due to the inherent low levels of predictability in developing country environments. This assignment may be amended or withdrawn to reflect changes in circumstances. HOST ORGANISATION DETAILS ORGANISATION: Rivers, Oceans, Lands and Ecology (ROLE) Foundation WEB ADDRESS: www.rolefoundation.org ORGANISATION PURPOSE, HISTORY AND ACTIVITIES ORGANISATIONAL CONTEXT: Role Foundation is a 100% non-profit Indonesian Foundation also registered in Australia. Since establishment in 2007 Rivers, Oceans, Lands and Ecology (ROLE) Foundation has taught Women’s Skills Education, Sustainability Education and Managed Eco-Assistance Projects in Bali, Indonesia to alleviate poverty and create a sustainable future for all. Role Foundation is committed to advancing progress on the United Nations (UN) Millennium Development Goals (MDGs) #3: Promote Gender Equality and Empowerment of Women; and #7: Ensure Environmental Sustainability HISTORY: Established in 2007 to address environmental issues on and around the Island of Bali, Role Foundation has evolved as an education institution providing free skills training to some of Bali’s most vulnerable. Currently operating across two Educational Campuses and several project sites, Role Foundation achievements include: Recipient of Australian Consulate General Direct Aid Program (DAP) Grant 2012 Over 450 women graduates of Bali WISE Skills Education program placed in gainful employment since 2008 Over 4000 local public school students through our Eco-Kids interactive environment, diet and exercise education program since 2008 8 Environmental-Ambassadors trained in sustainable agriculture and waste management in the first 6 months of the program (Oct 2012 – Mar 2013) Successful handover of Environmental Assistance project to the local community o Uluwatu Eco Surf Rescue – Handover 2012 o Sawangan Pilot Waste Management System –Handover 2012 MAIN ACTIVITIES: SIZE OF 21 staff (Executive Management: 2, Program Management: 2, Finance: 1, Education: 3, Marketing: 2, Program Staff: 11) Women’s Skills Education Sustainability Education Environmentally Sustainable Job Creation Grassroots Environmental Assistance Projects The Australian Government is working in partnership to send Australian volunteers overseas through the Australian Volunteers for International Development Program. http://www.australianaidvolunteers.gov.au/ ORGANISATION: ASSIGNMENT DETAILS CONTEXT AND PURPOSE OF ASSIGNMENT: CONTEXT: The position develops new strategic business partnerships to generate income and drive Role Foundation’s strategic education goals to help shift local industry to more sustainable and responsible approaches and transform employment opportunities for the underprivileged. The position also requires the volunteer to oversee a membership program that will be in part targeted at the thousands of tourists that visit Bali every year. The funds generated through this position will be crucial to the ongoing growth and development of ROLE and the outcomes it is able to achieve. This position is best suited to an Australian volunteer who is familiar with Australian business, the Australian membership model for NFP fundraising, the general Australian attitude toward financially supporting NFPs, Australian travel behavior, and the competitor market. The position will also involve significant negotiations and presentations in English, with the majority delivered using Australian vernacular. For these reasons an Australian volunteer is the best fit for this position, though the program will seek to employ further local staff – overseen by this volunteer - as the program develops. ROLE Foundation is an AVI new partner organisation. This application will be the first one put forward for consideration. ALIGNMENT WITH COUNTRY STRATEGY: The assignment aligns with the core AVID program strategy in Indonesia to build the capacity of individuals, organisations and communities as well as fostering linkages and partnerships between Indonesia and Australia. ASSIGNMENT OBJECTIVE/S: 1. Provide training and assistance to up-skilling the local staff to help them and their team are capable of meeting targets and to establish partnerships with international organizations. 2. To develop, oversee, and improve ROLE’s programs. This includes the structuring of aforementioned business partnerships to help promote membership to tourists and financially able locals. 3. Conceive, plan, organise, and facilitate ROLE events that promote both individual membership with ROLE Foundation, and strategic business partnerships, while increasing brand recognition, and assigning desired brand personality to ROLE Foundation. 4. To develop, oversee, and improve major donor and bequest donation programs at ROLE Foundation WORKING RELATIONSHIPS LINE MANAGER: STAFF SUPERVISION: Chief Operations Officer Yes. The volunteer will be required to supervise staff and interns in the Marketing and Communications department OTHER STAFF: The volunteer will coordinate with education staff and social business staff to effectively communicate programs both internal and external to the organisation Assignment Number: Document1 P a g e 2 of 10 DUTIES AND RESPONSIBILITIES OF THE VOLUNTEER Volunteers complete a work-plan in the first three months of their assignment, in consultation with their linemanager and relevant stake-holders. The duties listed below are an indication of the type of work that may be involved in meeting the Assignment Objectives: Source, liaise with, meet with, present to, and secure appropriate strategic business partnerships that have mutually beneficial outcomes for ROLE Foundation, and the business partner. Develop presentations and marketing materials that facilitate the above responsibility Engage with local community and targeted foreign communities to assist in the development of brand recognition, and facilitate successful strategic business partnerships, and membership model. Design, implement, and oversee a membership program that allows international visitors, as well as financially able locals, to contribute to the ongoing and developing outcomes provided by ROLE Foundation. Produce marketing materials that support this program. Conceive, design, implement and faciltate events that increase brand awareness, promote the appropriate brand personality, and raise funds for ROLE Foiundation. Design, implement, and oversee a major donors program. Produce marketing materials that support this program. Recruit and manage a team that facilitates the above responsibilities. Develop targets and KPIs to support this team in achieving the goals of ROLE Foundation. Provide training and assistance as required by this team. START DATE: Start: 11th August 2014 Pre-departure Briefing in Melbourne: 4-6th June Please talk to the recruitment team if you have any concerns about your ability to commit to these dates. There are approximately 4 group start dates into each country each year. New volunteers will attend pre-departure briefing together, arrive as a group, be met by the Country manager and participate in important compulsory in-country orientation, including security training and cultural appropriate behaviour. Start dates and pre-departure briefing dates for each country are scheduled over a year in advance, with very limited flexibility. Start dates may vary due to delays in the processing of visa applications or changes in the host organisation circumstances. DURATION 24 months SELECTION CRITERIA For instructions on preparing your application - refer to the Application Information section CITIZENSHIP: PERSONAL CIRCUMSTANCES CONSTRAINTS: We are NOT able to accept applications from people with the following personal circumstances due to security, cultural, legal or visa restrictions in this location. (Please contact the recruitment team to discuss other assignments without these restrictions.) FIRST-AID COMPETENCY Australian citizens, Australian permanent residents or New Zealand Citizens resident in Australia are eligible to apply for this assignment Apply First Aid Certificate (HLTFA 311A) or equivalent course or equivalent course Card or Card or certificate of attainment dated within 3 years of the start date of this assignment NB Candidates are required to fund their own first aid training – documentation of the completion of the training is not required until after interviews. Assignment Number: Document1 P a g e 3 of 10 QUALIFICATIONS: Relevant tertiary, professional or technical qualifications and/or certification; or equivalent work experience. Record of continuous professional development ESSENTIAL SKILLS & EXPERIENCE: Proven experience in developing and implementing strategic, business and project plans Management experience Demonstrated successful in sales, communications and marketing Brand development & promotion Demonstrated project management skills, problem solving, organisational and planning skills Understanding of Community Development principles Understanding of the NFP sector in both Australia and Bali/Indonesia Proven experience and success in managing a team of NFP fundraisers either in Australia or Indonesia A proven passion for the environment and sustainable living Experience living and working abroad DESIRABLE SKILLS & EXPERIENCE: Experience working within communities and non-government organisations Financial planning and management Event production/management with proven results Experience with Community and Stakeholder engagement Excellent written and verbal communication skills ESSENTIAL PERSONAL QUALITIES FOR SUCCESSFUL VOLUNTEERS: Self awareness, self reliance and resilience A reputation for and commitment to integrity Commitment to team work, coaching, mentoring and developing others Awareness and sensitivity of cross-cultural settings Patience, tolerance and flexibility Respect for the rights of children and commitment to child protection practices Commitment to taking responsibility for own behaviour, particularly in compliance with security guidelines and social, ethical and organisational norms. Ability to cope with cultural isolation and a different standard of living A preparedness to work with limited resources within a challenging environment Please refer to detailed definitions of personal competencies http://www.australianvolunteers.com/volunteer/what-we-look-for.aspx WORKPLACE DETAILS AND CONDITIONS OF EMPLOYMENT WORKPLACE DESCRIPTION: The assignment will be based in Nusa Dua area. Nusa Dua means two islands. located 40 kilometres from Denpasar, the provincial capital of Bali. The workplace equipped with adequate desk space, good lighting and close to transport and shops. TELECOMMUNICATION S & COMPUTERS: The office is equipped with computers, telephone, fax and internet. The volunteer must be prepared to share workspaces and resources as required. HOURS/DAYS OF EMPLOYMENT: From 9am to 5pm, Monday to Friday. LEAVE: Same conditions and terms as local colleagues apply, including national holidays. However, as a minimum volunteers will accrue 1 weeks leave for each 3 months of work. OTHER CONDITIONS: Out of hours work may be required: Yes Assignment Number: Document1 P a g e 4 of 10 Travel required: Possible – as part of this role LANGUAGE AT WORK: Language/s spoken in the workplace: Bahasa Indonesia is the language predominantly used with the office. English will be used with external stakeholders and Networks An English speaker will carry out their work by: Working through colleagues who speak English and also developing their own Bahasa Indonesia language skills. The level of language competency in local language that a Volunteer will need to carry out this assignment is: Medium : Able to converse about basic technical and non-technical issues LANGUAGE SUPPORT: All volunteers receive one month intensive language training prior to commencing their assignment. LIVING AS A VOLUNTEER: LOCATION Bali lies 3.2 km east of Java and about 8 degrees south of the equator. The island has an area of only 5,632 square kilometers (2,175 square miles) and measures just 55 miles (90 kilometers) along the north-south axis and less than about 90 miles (140 kilometers) from East to West. Because of this it's no problem to explore the island on day tours. You can go wherever you want on the island and return to your place in the evening. The highest point is Mount Agung at 3,142 m (10,308 feet) high, an active volcano that last erupted in March 1963. Mountains cover from the centre to the eastern side, with Mount Agung the easternmost peak. Mount Batur is also still active. About 30,000 years ago it experienced a catastrophic eruption — one of the largest known volcanic events on Earth. The principal cities are the northern port of Singaraja and the capital, Denpasar, near the southern coast. The town of Ubud (north of Denpasar), with its art market, museums and galleries, is regarded as the cultural center of Bali. In the south the land descends to form an alluvial plain, watered by shallow rivers, dry in the dry season and overflowing during periods of heavy rains. Nusa Dua is known as an enclave of large international 5-star resorts in southeastern Bali. It is located 40 kilometres from Denpasar, the provincial capital of Bali, and administered under Kuta South District. Nusa Dua means two islands. Bali's population has grown to over 3.5 million people the overwhelming majority of which are Hindus. However, the number of Muslims is steadily increasing through immigration of people from Java, Lombok and other areas of Indonesia who seek work in Bali. Most people live in the coastal areas in the South, and the island's largest town and administrative center is fast growing Denpasar with a population of now over 1.000.000. The villages between the town of Ubud and Denpasar, Kuta (including Jimbaran, Tuban, and Legian, Seminyak, Basangkasa, etc), Sanur, and Nusa Dua are spreading rapidly in all directions, and before long the whole area from Ubud in the North to Sanur in the East, Berawa/Canggu in the West, and Nusa Dua in the South will be urbanized. The main tourist locations are the town of Kuta (with its beach), Sanur, Jimbaran, Seminyak and the newer development of Nusa Dua. The Ngurah Rai International Airport is located near Jimbaran, on the isthmus joining the Assignment Number: Document1 P a g e 5 of 10 southernmost part of the island to the main part of the island. There are major coastal roads and roads that cross the island mainly northsouth. Due to the mountainous terrain in the island's center, the roads tend to follow the crests of the ridges across the mountains. There are no railway lines. The island is surrounded by coral reefs. Beaches in the south tend to have white sand while those in the north and west black sand. The beach town of Padangbai in the north east has both: the main beach and the secret beach have white sand and the south beach and the blue lagoon have much darker sand. Pasut Beach (Tabanan), near Sungai Ho and Pura Segara, is a quiet beach 14 km southwest of Tabanan. The Ho River is navigable by small sampan. Beautiful black sand beaches between Pasut and Klatingdukuh are being developed for tourism, but apart from the famous seaside temple of Tanah Lot, this is not yet a tourist area. Most of the Balinese people are involved in agriculture, primarily rice cultivation. Crops grown in smaller amounts include fruits, vegetables and other cash crops. A significant number of Balinese are also fishermen. Bali is also famous for its artisans who produce batik and ikat cloth and clothing, wooden carvings, stone carvings and silverware. Unlike most of Muslim-majority Indonesia, about 92% of Bali's population adheres to Balinese Hinduism, formed as a combination of existing local beliefs and Hindu influences from mainland Southeast Asia and South Asia. Minority religions include Islam (5.7%), Christianity (1.4%), and Buddhism (0.6%). These official statistical figures do not include immigrants from other parts of Indonesia. Balinese and Indonesian are the most widely spoken languages in Bali, and many Balinese people are bilingual or even trilingual. There are severeal indigenious Balinese languages, most widely spoken is modern common Balinese. The usage of different Balinese languages was traditionally determined by the Balinese caste system and by clan membership, but this tradition is becoming part of history. English is a common third language owing to the island's large tourism industry. NEAREST MAJOR CITY: The nearest major city is Denpasar, about one hour from Nusa Dua, which also incorporates the popular tourist destinations of Sanur and Kuta. Denpasar is the provincial capital of Bali. Denpasar offers pretty much everything any individual could need including an international airport, shopping malls (selling a wide range of local and Western goods), cafes, bars, western restaurants, cinema’s.) LOCAL CONTEXT: While there are many tourists in and around the head office it is important that the successful volunteer be committed to engaging as much as possible with the local communities they will be working in and around. They must be prepared to observe the customs and traditions of those communities with the fullest respect. Balinese are typically very spiritual and all holidays and celebrations must also be respected. They must also understand that the need for a foundation like ROLE has been born from the failure to provide adequate environmental and social policy in previous years. They may encounter more waste than they are used to. Traffic conditions will be very different to what they are used to, and must be respected. Bathroom facilities may also not be what they are used to and the volunteer must be prepared to cope with this. All in all Bali can be a challenging place to live long term and the successful candidate must be prepared for this. LANGUAGES: As per workplace Assignment Number: Document1 P a g e 6 of 10 SOCIAL, RECREATIONAL & SHOPPING OPTIONS FOR VOLUNTEERS: As a tourist destination Nusa Dua provides a wide range of recreational activities including, coffee shops, cafes, bars Indonesian and Western restaurants. There is also a supermarket and lots of mini marts for the purchase of daily necessities CULTURAL & SECURITY CONSIDERATIONS FOR LIVING WITHIN THE COMMUNITY Although a popular tourist destination, Bali is still very traditional in many ways and the volunteer will need to respect the local beliefs and social structures. Moderate dress and behaviour (even if many of the tourists don not respect this) is essential if the volunteer is to develop strong relationships with their colleagues and people within the community they live. There is a wealth of information online about Balinese culture. MOBILITY Many volunteers based in Bali chose to either use the public transport or purchase a motorcycle or rent a car (monthly). This is a personal choice rather than an absolute necessity. A motorcycle could be purchased for between IDR 8-10 million or AUD 800-1000 and sold at the end of the assignment for a similar amount. The fuel price is IDR 6,500 / litre or AUD 0.65 / litre. The need for personal transport is dependent upon where a volunteer chooses to live in relation to the workplace and public transport, walking or even the use of a bicycle are also options. There are also taxi’s available in Nusa Dua and Bali but using these on a daily basis could prove expensive. TELECOMMUNICATION Telephone communication can thru landline. Mobile phone communication through GSM and CDMA are very good, while internet access is available and excellent. Many public places provide free Wi-Fi facilities and for around AUD 50 per month volunteers can have internet installed in the accommodation. The volunteer can then buy international phone cards. Skype is a good alternative to communicate with family and friends. Phone & SMS cost is depend on the calling time and location. For further info for TELKOMSEL - http://www.telkomsel.com/tarif-simpati ASSIGNMENT FUNDING LIVING ALLOWANCE*: ACCOMMODATION ALLOWANCE*: AVI: AUD 950.00 per month AVI: AUD 0.00 per month EMPLOYER: AUD 0.00 per month EMPLOYER: AUD 300.00 per month * These allowance levels are based on the Cost of Living in country. They will be reviewed periodically and may increase or decrease. Volunteers will be given notice of any change to the allowance level. ACCOMMODATION: Private Bungalow accommodation on-site at the Island Sustainability Education Centre will be made available for minimum cost to the volunteer OTHER INFORMATION: AVI will advance the Accommodation Allowance for a 12 month period as rent in Indonesia is generally paid 12 months in advance rather than monthly. OTHER ALLOWANCES & SUPPORT SETTLING-IN: AUD 1,000 paid prior to start date # RE-SETTLEMENT: AUD 1,200 paid at conclusion of placement # # Payable SUPPORT: only on volunteer assignments longer than six (6) months. Pre-departure Briefing in Melbourne & In-country Orientation on arrival Assignment Number: Document1 P a g e 7 of 10 Pre-departure vaccination expenses Visa expenses Airfares at the commencement and conclusion of the assignment, to and from Australian base. Pastoral care, assignment monitoring and security guidance from AVI Country Office Psychosocial and medical advice & support services Medical and emergency insurance and evacuation coverage. Some funding is available for approved accompanying dependants subject to safety risks - ask your recruiter for more information. Re-entry support services See the AVI Volunteer Guide Book for full details APPLICATION INFORMATION Application Support and Enquiries If you are interested in applying to become a volunteer, AVI Recruitment Consultants will work with you to provide context and information for self-assessment and research, guidance on the formal assessment and clearance steps, and opportunities for learning and networking to prepare for a successful assignment. You can contact and discuss your interest with a Recruitment Consultant at any time: Toll Free: 1800 331 292 Email: cleahy@australianvolunteers.com Assignment Information, Selection Criteria and Recruitment Steps Candidates for Australian Volunteers assignments are selected based on their likelihood to successfully meet the objectives of the assignment, in the context, culture and location of the host organisation and community. Each assignment available for application will have a detailed Assignment Description available to down-load from the Advertisement page on the AVI web-site. We recommend that you research further relevant information from links and guidance within the assignment description, and through your own networks and information sources. Full details of selection criteria used for assessing likelihood of success are included in each Volunteer Assignment Description, and on our website: http://www.australianvolunteers.com/volunteer/what-we-look-for You can find an overview of the steps and time-lines involved in becoming a volunteer here: http://www.australianvolunteers.com/volunteer/steps-to-becoming-a-volunteer Privacy Disclosure Statement All participants in the AVID program are required to agree to the terms and conditions of the AVID Privacy Disclosure Statement. You will be asked to consent to this statement before you can lodge your application online. The statement allows your information to be used in the administration, evaluation and promotion of the AVID program. You can read the statement on this page of our website: www.australianvolunteers.com/v olunteer/faq.aspx#information Application Instructions The first step is a written application. We use the application information to assess if there is a sufficient match Assignment Number: Document1 P a g e 8 of 10 between the requirements of the host organisation and the applicant's skills, experience, qualifications and understanding of the unique role of an Australian Volunteer. If there are many applications that are sufficiently matched, we will rank the applications, and progress to screening and interview those candidates who have demonstrated the closest match. Background: The decision to undertake an assignment with Australian Volunteers International entails making a substantial commitment both in terms of the significant period of time that you are prepared to be separated from your family, friends and familiar surroundings as well as a willingness to accept the challenges that living, working and learning in a demanding cross-cultural environment involves. The making of such a decision therefore needs to be done in a considered and reflective way. We suggest that it should be based not only on a desire to 'give something back' or 'to make a difference' for example, but also on a realistic assessment as to whether the timing is actually right for you, reflecting on what you anticipate gaining from the volunteering experience and what personal attributes you feel would be required to ensure that such an experience was a satisfying and effective one for yourself and for the host organisation and host community. Written Application 1. Response to Selection Criteria: Please begin by writing your responses to the following three questions, in a document headed - Response to Selection Criteria: a. Why do I feel that volunteering overseas is the right thing for me to doing at this time in my life? (up to half a page) b. What are the biggest personal adjustments I’m likely to have to make to be accepted as a useful colleague and engaged community member in this assignment? (up to half a page) c. How I match the Essential Skills & Experience: Write a brief summary of your most relevant experiences, results and achievements against each criteria in the Essential Skills & Experience section of the Assignment Description. o o Use examples, particularly those that you think would be the most relevant to the assignment objectives, the duties, the host organisation context and the AVI personal competencies – the unique skills necessary for successful volunteering. Do not respond to the other Selection Criteria sections in the Assignment Description – Qualifications, Desirable Skills & Experience or Essential Personal Qualities – these areas will be covered during interviews and reference checks. 2. Resume: Prepare a comprehensive and up-to-date Resume which includes the key dates of your professional history. Lodge your application Log in or Register on the AVI Web-site. Open the Advertisement page of the assignment. Click on the Apply Now link at the bottom of the page. This link will only appear if you are logged in. Complete a few on-line questions, agree to the Privacy Disclosure statement, and upload your two preprepared documents: Response to Selection Criteria and Resume You will receive an automatic email acknowledgement of your application. Please contact the Recruitment team if you do NOT receive this email or if you have any difficulties. Response to your application You will receive advice on the progress of your application within three weeks from the Close of Applications Assignment Number: Document1 P a g e 9 of 10 date. Please contact the Recruitment team if you do NOT receive advice Recruitment Principles The needs of the Host Organisation drive our recruitment and selection practice. AVI is seeking the best available and most suitable volunteer to meet the needs of the Host Organisation. AVI will assess applicants using merit based and transparent processes to select the best available candidate who has a reasonable chance of achieving the assignment objectives within the cultural and environmental context of the host organisation, in a manner consistent with the AVI Personal Competencies, and whose personal circumstances allow them to realistically commit to the full term of the assignment. AVI respects the rights of the children in the communities in which we serve. Volunteer candidates will be asked to demonstrate their commitment to child protection practices and undergo police and background checks. Flexibility is essential – there are low levels of predictability in all aspects of international volunteering. If no candidate is able to demonstrate a reasonable likelihood of achieving the assignment objectives, or meeting the Selection Criteria, the assignment will be re-advertised or withdrawn. There are significant potential health risks and other hazards - both foreseeable and unforeseeable associated with participating in international volunteering. Volunteers, host organisations and AVI share responsibility for the management of risks associated with international volunteering. Throughout the recruitment process, candidates will be informed of likely risks associated with volunteering, and provided with the opportunity to explore how these risks will affect their ability to commit. Volunteers accept that there is a shared responsibility for identifying, planning for and managing risks. Volunteer candidates demonstrate their ownership of this responsibility by providing full disclosure of personal and health challenges that they may face in managing the risks of a Volunteer assignment so that appropriate support, risk management and insurance coverage can be arranged. Starting your research Travel Safety information: http://www.smartraveller.gov.au/zw-cgi/view/Advice/ AVI Approach to Development: www.australianvolunteers.com/about-us-/how-we-work Australian Volunteers Code of Conduct: http://www.australianvolunteers.com/media/128555/avi-code-of-conduct.pdf AVI Child Protection Policy and Procedures: http://www.australianvolunteers.com/media/128561/avi-child-protection-policy-v2.1.pdf http://www.australianvolunteers.com/media/128558/avi-child-protection-procedures-dec10.pdf AVI Recruitment: http://www.australianvolunteers.com/volunteer/what-we-look-for.aspx http://www.australianvolunteers.com/volunteer/steps-to-becoming-a-volunteer.aspx AVI Fact Sheets for Couples and Families Exploring Volunteering: http://www.australianvolunteers.com/volunteer/faq.aspx#Can%20I%20take%20my%20partner Assignment Number: Document1 P a g e 10 of 10