PROCESSING OF WINNING TICKET/S (for Claims of P5,000.00 and

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PROCESSING OF WINNING TICKET/S
(for Claims of P5,000.00 and above including Jackpot Prize)
Office/Department in Charge
Location
Schedule of Availability of Service
Who May Avail of the Service
Initial Requirements
Duration
:
:
:
:
:
:
How to Avail of the Service
:
CLIENT/CLAIMANT
ACCOUNTING and BUDGET DEPARTMENT
PCSO Head Office
Mondays to Fridays – 8:00 am to 5:00 pm
Lotto, Keno, Sweepstakes, Scratch-it, Kas-Cash and Bingo Milyonaryo Winners
Winning Ticket and Valid ID/s
15 Minutes /47 Minutes (for VisMin Lotto Jackpot Prize)
SERVICE PROVIDED
DURATION
OF ACTIVITY
PERSON-IN-CHARGE
FEES
FORM
1
Receives a queue number stub.
Tells the claimant to approach the counter of the
Lotto validation terminal
30 seconds
Security Guard
None
None
2
Presents the winning ticket/s and valid ID/s.
Instructs the claimant to:
1.write his/her name and signature over printed
name at the back of the ticket;
2. prepare one valid ID for high-tier prizes and
two (2) valid IDs for Jackpot prize
30 seconds
Prize Claim Examiner
None
None
Validates winning ticket and IDs
1 minute
Instructs the claimant to proceed to the Prize
Claim Examiner and present the validated winning
ticket and IDs
1 minute
Accompanies Jackpot prize claimant to the Dept.
Manager’s Office
3
4
Presents the winning ticket/s, valid IDs and
validation receipt
Receives documents
Fills up the Prize Claim Form (PCF)
2-5 minutes
Prize Claim Examiner
Asst. Dept. Manager for Jackpot Prize
None
Faxes photocopy of Lotto VisMin Jackpot ticket
to Cebu Office for validation
2-3 minutes
Prize Claim Examiner
None
Receives Winner/s Declaration Form from Cebu
Office (for VisMin Jackpot winner)
30 minutes
Photocopies winning ticket, validation receipt,
winner’s declaration and IDs
1 minute/ticket
Reviews and affixes signature on PCF
2-3 minutes/ticket
Approves PCF
2-3 minutes/ticket
Gives the approved PCF (original) to the claimant
including the ff.:
1. winning ticket
2. validation receipt
3. winner’s declaration (VisMin-Jackpot Prize)
4. IDs
5. photocopies of nos. 1, 2 & 3
1 minute
P5,000.00-P99,999.00 – Division Chief/
Asst. Div. Chief
P100,000.00-P499,999.00 – Asst. Dept. Mgr.
P500,000.00 and above – Dept. Manager
Instructs the claimant to proceed and give the
documents to the Treasury Dept. for check
preparation
Instructs Jackpot winners to proceed and give the
documents to the Dept. Manager/s Office Treasury Dept. for check preparation
Certified Correct:
(Sgd) Dorothy C. Robles
OIC-Manager
Accounting and Budget Department
Prize Claim Form
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