Training Pack: Risk management of a Project Learning objectives To understand what risk is The importance of risk management, the role of a project manager & the effect of not managing risks on a project To understand an example of a risk management Tool, Probability and Impact Matrix risk classification Understanding what risk is A risk “is a measure of the probability and the consequence of not achieving a defined project goal.” (Kerzner, 2013:1) Risks are apart of every part of every day organisational business and can arise from wherever and be positive and negative, negligible to critical project success, which are especially apparent in project management and something that cannot prevent but rather control and/or monitor accordingly. Failure to manage the risks of a specific project will not be able to decide on what correct course of action to take, when to take such action and whether any further action is required. The importance of risk management & the effect of not managing risks on a project From which, it leads to the requirement for risk management when any project is undertaken, regardless of size. Risk management includes activities to identify, analyse and assess, and communicate, as well as control, risks. (Manners-Bell, 2014) Project risk management is a complex subject that can be defined as the “systematic process of managing an organization's risk exposures to achieve its objectives in a manner consistent with public interest, human safety, environmental factors, and the law. It consists of the planning, organizing, leading, coordinating, and controlling activities undertaken with the intent of providing an efficient pre-loss plan that minimizes the adverse impact of risk on the organization's resources, earnings, and cash flows.” (Tusler, 1998) Good project risk management can reap numerous benefits, which include: More effective/efficient use of resources Reducing waste & Waste of resources Increased speed of task(s) completion Reduced delays & less unforeseen issues Minimising threats & Seizing opportunities More probability of delivering a project on time, to budget & project scope Enhanced decision making Reassuring stakeholders Probability and Impact Matrix What is it? A Probability and Impact Matrix is a qualitative project management tool used to aid project managers classify risks of a project on the basis of the impact they may have on the project and the probability of the risk occurring. It presents risks simply, easy to understand tool that help to clarify what action if any a project manger should take. The tool plots risks against the criteria of Impact and probability in a two dimensional table of the type of decisions a project manger could/should take. (Cox and Huber 2008) The Purpose of it? The purpose of this tool is to classify risks and allow managers to identify what are the most likely risks to occur on a project and the impact they could have on the project, allowing the project manager to allocate their resources correctly and appropriately to safeguard project success. Diagram & Explanation of the Probability Impact Risk Tool The two criteria are defined as: Probability: A risk of an event that may occur. Business Impact: The potential effect of a risk. The four categories of decisions on risk are: Consider (Low Probability & High Business impact) This type of risk has a low probability of occurring during a project but if this risk presents itself, the effect on the project it could have, is important and could directly affect the project and project success. Therefore this is where monitoring is important to make ensure this risk does not occur. Cover (High Probability & High Business impact) This particular risk category is the most significant to a project as this type of risk has a high probability of occurring during a project and can have the greatest influence on project success. With this type of risk, is you would have to ensure the risk is always controlled/monitored closely and throughout to protect the project and to have any chance of the project being a successful. Consider (High Probability & Low Business impact) For this risk, it is classified as likely to occur when the project is undertaken but the impact of the likely risk is low and therefore has little impact. It is important to consider, acknowledge and monitor to ensure this does not happen frequently as these if these risks collectively build and occur in conjunction with each other could have a bigger impact on the project. Ignore (Low Probability & Low Business impact) This category of risk is of the lowest importance to project manager, even if this type of risk transpired, the impact of the risk would be low on the project. Consequently, a project manager may acknowledge the risk but take no action to manage or control it. (Dumbravă and Maiorescu, 2013) Benefits Probability Impact Risk Tool Benefits & Limitations (Ramona, Limitations Simple, aesthetically pleasing & easy to use and communicate tool Breaks down risk into understandable, categories & observable level of risk Doesn’t require to quantify risks into numerical value Do not need to be an expert to use this tool Good to be able to show for audits or back checking projects 2011) Identifies the risks but does not inform the project manager of what decision to take Very Subjective, open to interpretation and personal opinions Different people can categorise risks into different categories and therefore take diverse action(s) Can not fully understand the consequence with out acknowledging the potential financial impact a risk could have Too broad and can not sub divide/between risks particularly major risks Conclusion Risks are present in all projects; they can positive or negative as well as negligible or critical to a project success or failure. May require significant amount of resources to identify, control or monitor risks but the benefits will out way any negatives of using such resources Any project management must take a systematic approach to Risk management The Probability Impact tool purely identifies where you should focus your attention on risks (High Probability & High Business impact) and where you do not need to (Low Probability & Low Business impact) on risks. The Probability Impact tool can aid project principles (risk transfer, avoid, eliminate, reduce and absorb). When using qualitative tools, categorising risks is very subjective and therefore project managers must ensure they have all/complete information available to ensure decisions taken, are the most reliable at that time. (Ramona, 2011) The Probability Impact tool should be performed in conjunction with other tools and techniques to ensure project success and the impact of this tool is limited. Learning Outcomes: Using this training pack you should now be able to: What risk(s) are How important risks are to a project Why project managers need to manage risk throughout the project Use a project management tool to aid in risk management Further links for more information: Books: Project Management By Dennis Lock A Guide to the Project Management Body of Knowledge: PMBOK(R) Guide By Project Management Institute Websites: http://www.pmi.org http://www.apm.org.uk https://www.prince2.com Journal Articles/guides/publications: Executive Guide to Project Management By Project management Institute http://www.pmi.org/learning/publications.aspx http://www.pmi.org/learning/academic-research.aspx References: Books Kerzner, H R. (2013) Project Management: A Systems Approach to Planning, Scheduling, and Controlling. 11th ed ., New Jersey: John Wiley & Sons Manners-Bell J (2014) Supply chain risk: Understanding emerging threats to global supply chains., London: Konan Page Limited Websites Tusler R (1998) Project Risk Management Principles (online) (Accessed on 1st December 2014) http://www.netcomuk.co.uk/~rtusler/project/principl.html Online sources (PDF’s) Cox, T. Huber, B. (2008) Optimal Design of Qualitative Risk Matrices to Classify Quantitative Risks (Online) (Accessed on 20th November 2014) http://www.quantdec.com/misc/Optimizing%20Risk%20Matrices.pdf Dumbravă , V. Maiorescu, T. (2013) Using Probability – Impact Matrix in Analysis and Risk Assessment Projects. Bucharest: Journal of Knowledge Management, Economics and Information Technology (Online) (Accessed on 20th November 2014) http://www.scientificpapers.org/wpcontent/files/07_Dumbrava_IacobUSING_PROBABILITY__IMPACT_MATRIX_IN__ANALYSIS_AND_RISK_AS SESSMENT_PROJECTS.pdf Ramona, S E. (2011) Advantages and Disadvantages of Quantitative and Qualitative Information Risk Approaches. Bucharest: David Publishing (Online) (Accessed on 20th November 2014) http://www.davidpublishing.com/davidpublishing/Upfile/1/6/2012/201201067195774 5.pdf