OnePRSA Chapter Guidebook - Public Relations Society of America

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Public Relations Society of America
Chapter Leaders Guidebook
Jan. 14, 2014
In This Guidebook
 Introduction
 Leadership and Managing Your Board
 Programming
 Financial Management
 Recruitment and Retention
 Sponsorships
 PRSA Calendar
1
Introduction
Congratulations on your new role as a Chapter leader within the Public Relations Society of
America!
As you prepare for your new leadership position, this guide will be helpful.
It is designed to be a light, easy read — split into the areas that will matter most to you as
an incoming leader: Leadership and Managing Your Board, Programming, Financial
Management, Recruitment and Retention, and Sponsorships, along with a timeline to help
you map out the first six months. We’ve also included resources that contain materials and
templates to help you in your new role. Additionally, you will find a calendar outlining
National’s activities so that you can have the option of crafting your programming to align
with the organization’s larger efforts — and so that we can truly operate as OnePRSA.
We hope the contents of this guide will help you bring your organization closer together,
empower your leaders, foster solidarity and collaboration, and further PRSA’s priorities of
advancing professional excellence, diversity and ethics within the industry.
Once again, congratulations on your new role, and thank you for your service to PRSA!
2
Leadership and Managing Your Board
Great organizations have longevity because of the leadership at the helm, and PRSA is no
different. The organization relies on the creative, innovative and strategic talents of its membership
to help drive new initiatives, execute Professional Development opportunities and create rich
environments for professionals to thrive. Leadership is more than governance. On a
comprehensive level, leadership is bringing vision to a direction and helping those with like passion
achieve its reality. As a PRSA leader, you bring to life the mission of the organization at its most
critical level.
Why Is Leadership So Important?
The development and management of your board is the cornerstone of your leadership role.
Effectively managing your Chapter board will set the foundation for your success over the next
year. As you embark on this new journey and in this new role, there will be opportunities to hone
your leadership skills, but rest assured you are not traveling the path alone. PRSA has a host of
resources to help you develop as a leader and successfully work through your year.
How Do I Get Started?
Making the leap is the hardest part. Here are some quick steps for jump-starting your year. As an
incoming leader:
 Be familiar with your Chapter Bylaws and Policy and Procedures documents (if available).
 Gain a historical perspective from the current and past Chapter leaders.
A good leader knows how to listen, delegate and inspire fellow board members and volunteers to
achieve the Chapter goals. Mentoring and recognition are also a part of the leadership process.
Now that you have the basics as a foundation, a beginning checklist follows to help take your
planning to the next step.
3
Leadership Checklist
Pre-Term (Recommended Preparation)
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Create prospect list of potential committee chairs/volunteers.
o Set up conference calls/meetings to recruit to leadership roles.
Work with Chapter board to carry out planning tasks.
Establish expectations with board/committee members through personal meetings/calls.
Plan your board retreat — this should set the stage for the year ahead.
During Your Term
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Identify board meeting schedule.
Prepare meeting agendas.
Prepare program announcements.
Oversee budgeting process.
Outreach to membership.
Prepare/manage strategic and operational plans. If your Chapter doesn’t have these,
contact National for samples.
4
Best Practices
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Establish expectations with your board by having a personal conversation that outlines your
vision and expectations.
Identify what is motivating your board members, and how you can help build their leadership
skills.
A good leader clarifies what they expect of their board as well as what the board members
can expect of their leader.
Appoint committee chairs to lead your Chapter’s efforts to promote diversity and ethics.
Have a policy in place for board attendance.
Use team building and leadership exercises to infuse mentoring and teaching moments in
fellow leaders.
Have your minutes sent within one week of the board meeting rather than one week before.
This spurs volunteers to follow up on action items sooner.
Gain an understanding of parliamentary procedure with “Roberts Rules of Order.”
Delegate tangible assignments with deadlines to your board members — but be reasonable
and flexible; we’re all volunteers.
Succession planning — think ahead and look to recruit members for next year’s board
positions.
No profitable company plans in one-year cycles, and neither should you. Make your
strategic planning process extend out three years to provide a road map for future leaders.
Hold a board retreat to generate volunteer buy-in to your leadership vision.
Regularly revisit the strategic plan for direction and purpose.
Develop a solid community outreach program to build collaborative partnerships with
industry services, community leaders and like organizations.
Establish a student outreach program that provides networking and mentoring opportunities
for both members and aspiring young professionals.
5
Programming
The success of your Chapter all starts with the activities you offer. They can range from in-person
programming like mixers and workshops to virtual events like webinars and networking calls.
Leading your team to provide a strong program to your members is vital to the success of your
Chapter. Your programming also will be essential in driving forward PRSA’s priorities of advancing
professional excellence, diversity and ethics within the profession.
When your Chapter is active and providing its members with valuable learning and networking
opportunities, the benefits are numerous. It attracts new members and helps you attain your
recruitment goals. It engages and retains existing members. It infuses your treasury, which makes
new resources available and provides you flexibility. Plus, when your group is active, it inspires
more members to want to get involved and serve in leadership roles.
Why Is Programming So Important?
Programming consistently ranks among the most important offerings PRSA provides its members
because every member expects to see value for their membership dollar and a return on
investment. The most effective Chapters realize that and strive to provide their membership with
the Professional Development/training, networking and recognition opportunities they seek on an
ongoing basis, and ensure that members are aware of what is available to them. In essence, great
programming is essential to adding demonstrable value to your membership and critical to your
Chapter’s success.
How Do I Get Started?
As incoming leader:
 Start planning your programming now. Recognize that when it comes to effective
programming, much of the planning should be done in advance of the upcoming calendar
year.
 A critical first step is to ensure you are aligned with your membership, so get out there and
start talking with people in your Chapter at both the member and leadership level. Talk with
other leaders who hold similar Chapter positions.
 Find out what’s worked, what hasn’t and why. From there you’ll find the most effective future
pathways to programming success.
6
Programming Checklist
Pre-Term (Recommended Preparation)
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Review your Chapter member surveys and program evaluations, if available, to see
what’s worked and what hasn’t in the past. Gain an understanding of what your
Chapter is doing well at, what it can improve upon and most importantly what your
members want out of their membership.
Speak with your Chapter’s programming or Professional Development chair, if
applicable, to get a better understanding of the successes to date, the challenges and
opportunities. Review what programming your Chapter has offered during the past two
years.
With help from the Chapter board or executive committee, identify and recruit a
programming chair. (Q4)
Develop a master calendar for the year ahead and allow for enough planning time for
each program. Ensure your desired programming dates do not compete with other
major PRSA events (e.g., International Conference, Digital Impact Conference). (Q4)
During Your Term
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Review responsibilities with your programming chair and make sure s/he is grounded in
the core job responsibilities or role expectations.
Ensure the programming chair is working collaboratively with your communications chair
and treasurer.
Examine what other Chapters are doing for programming. Often what’s worked
successfully for another Chapter can more easily be adopted rather than starting from
scratch. You’ll find the leadership of other Chapters will be more than happy to share
insights and materials about their best programs.
Look for opportunities to share presenters with other Chapters.
7
Best Practices
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Listen to Your Members — Conduct an annual Chapter member survey that looks at
what types of activities are of most interest, as well as examines the best time of day,
day of week, time of year, locations and acceptable registration fees.
Evaluate — Survey attendees (formally and informally, where possible) after each
program to determine future opportunities for improvement and for ways to better serve
your membership.
Stay Active — Offer your members at least one monthly program.
Seek Alignment — Look for opportunities to offer programming that furthers PRSA’s
priorities of advancing professional excellence, diversity and ethics within the industry.
Maintaining Ongoing Communications Is Critical — Ensure you have regularly scheduled
e-communication with your membership and volunteers using the channels they prefer.
Check In Regularly — Give your programming chair(s) the freedom to run with their
ideas, and add value while keeping tabs on them to ensure their efforts are on schedule
and remain aligned with Chapter needs.
Cut Your Costs — Find sponsors to help defray event expenses and member
registration fees.
Extend Thanks — When it comes to working with volunteers and getting the most out of
them, show your appreciation. Volunteers thrive on such recognition, more than you
might think. Thank them individually and thank them often for their service, no matter
how small their contribution.
Provide Member Discounts — Offer reduced event registration fees for Chapter
members. Provide PRSSA members complimentary attendance to spark their interest in
your Chapter and to help them grow.
Think Multi-Channel Promotion — Promote your programming via traditional and digital
channels.
Maximize PRSA National Resources — The organization has a Speakers Showcase,
and certain types of events may even be able to be subsidized by National. Board
members are also available to present.
Add Variety — Think out of the box. Such activities as barbeques, costume parties and
mixers may seem unconventional for a PRSA program, but in numerous cases have
proven to be wildly successful.
Build programs around PRSA Chapter webinars.
8
Programming
Resources
9
Programming Services From PRSA National
Speaker Showcase
PRSA National maintains a bureau of expert speakers from all cross sections of the industry
ranging from consumer marketing and social media to corporate communications and investor
relations to crisis communications management.
The Speaker Showcase — located in Doc Share under Chapter Resource Kits — serves as a
great resource, connecting you to proven speakers. Additionally, if you select a speaker from the
Showcase, PRSA National will provide you with a $300 stipend that can be applied to the speaker
fee.
Chapter Webinars
Chapter webinars are offered regularly by PRSA National and provide a great way to deliver value
to your members. We encourage you to build a program around these webinars and engage your
members in a discussion around these timely topics.
The webinars, which are taught by top experts from across the industry, cover a range of topics
including everything from strategic media relations and presentation skills to integrated marketing
and leveraging big data.
PRSA National will keep you updated throughout the year of webinars, which typically occur on a
quarterly basis.
10
Sample Chapter Master Planning Calendar
Month
Date
Time
Event
Committee
Leaders
Details
January
February
March
April
May
June
July
August
September
October
November
December
11
Types of Programs
The table below is where PRSA sees the most type of programming offered. It is offered to help
spark ideas rather than to be all-inclusive.
Chapters
Affinity Calls
Awards Programs
Districts
Sections
X
X
X
Annual Conference
Some
X
Annual Meeting and
Dinner
X
Board
Meetings/Committee
Meetings Monthly
X
Leader-To-Leader
Networking Calls
X
X
Lunch and Learn Calls
X
Newsletters
X
Town Halls
X
Member-To-Member
Networking Calls
X
X
X
X
X
12
Professional
Development Workshop
(International
Conference)
X
Regional Networking
Events (In-Person)
X
Seminars
X
X (District
Conference)
X
X
Teleseminars
X
Virtual Conferences
X
Webinars
Through National
X
13
Template for Speaker Outreach Letter
Email Subject: Hi (first name) — speaking opportunity for you — (event name)
Hi (first name),
I hope you are well.
As a leader and an innovator who stands at the forefront of the communications industry, I am
writing to offer you an opportunity to serve as a guest speaker at the (event name).
The event will be hosted by the (name of your Chapter) and attendees will (describe what
attendees will learn/discuss/experience at the event).
The (name of event) will run from (start time) to (end time) at (location) and is expected to garner
an attendance of XX communications professionals and students.
As a guest speaker, you will be asked to lead a XX minute session. How you use the time will be
entirely up to you, but below are recommendations:

XX minute presentation that can cover one or more of the following:
o Case study showcasing innovative work done at your organization.
o (Other relevant topics/information).
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XX minute Q&A with audience.
Below is additional information on the event. Please do not hesitate to contact me at (XXX) XXXX
for additional information.
We hope that you will be able to participate at our conference and are grateful for your time and
consideration.
Best,
(Name)
(Title)
(Phone/Mobile)
(Email)
14
Template for Event Advisory
PRSA (YOUR ORGANIZATION) HOSTS: (EVENT TITLE)
(One to Two Line Subhead Describing Event — Can Include Theme, Name of Speaker, etc.)
What
(One to two paragraph description of the event)
Who Will Attend
(Event name) will be attended by (describe type of practitioner you are looking to attract — senior,
young professionals, practitioners across all levels, certain industries, etc.).
When and Where
(Name of location)
(Address — with cross streets)
(Venue phone number)
(Day of Week, Date)
 xx a.m.–xx a.m. – Arrival time
 xx a.m.–xx a.m. – (Event Element, e.g., “Breakfast Networking”)
 xx a.m.–xx a.m. – (Event Element, e.g., Speaker John Doe will discuss “topic”)
Cost
PRSA Members – (Cost – typically discounted)
Nonmembers – (Cost)
About PRSA
(Boilerplate for PRSA National or for your Chapter)
###
15
Template for Event Agenda
EVENT NAME
(Date)
(Location)
Today’s Program
xx a.m.–xx a.m. (Program element, e.g., breakfast)
xx a.m.–xx a.m. (Program element, e.g., Intro/overview of day – welcome
speakers/attendees)
xx a.m.–xx a.m. (Program element, e.g., Sponsor introduces keynote)
xx a.m.–xx a.m. (Program element, e.g., Audience Q&A)
xx a.m.–xx a.m. (Program element, e.g., Closing remarks, networking reception
begins)
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Sample Event e-Blast Announcement
PRSA: You're Invite d
Attention PRSA (name of your Section) members:
(Event Name)
(Event Descriptor)
(One to two paragraph descriptor)
When and Where:
Name of Venue
Address Line 1
Address Line 2
City, State
Day, Date
XX a.m.–XX a.m. – (Program element, e.g.,
Breakfast/networking)
(Program element, e.g., Speaker on
XX a.m.–XX a.m. –
XX topic)
Cost:
PRSA Members – $XX.00
Nonmembers – $XX.00
Students – $X.00/No Charge
Please click on the following link to purchase tickets:
(Link to your website)
About (Your Section):
(Insert boilerplate.)
Sponsored by (insert sponsor logo)
17
Financial Management
Financial management is one of the most critical and often overlooked aspects of running an
effective Chapter. A smart practice is to approach running your Chapter as if it were your business.
Look to create programming and practices that will help build the bottom line and keep your
Chapter financially healthy and solvent. The good news is that you won’t have to do it alone — you
have the support of the team at National, and the appointment of a strong treasurer will help you
keep your Chapter “fiscally fit.”
Why Is Financial Management So Important?
Just as in any organization, the best Chapters practice discipline and sound judgment when it
comes to managing their finances. Running a well-managed budget will enable you to deliver
strong programming, recruit new members and remain active throughout the year. Chapters that
struggle are often hampered by lacking the financial ability to implement the programs and
initiatives they like to. Start now in getting your head around your budget, what you will need in
order to get there and how you will get it done.
Chapters are independent entities with their own budgets that are separate from PRSA National.
You are responsible for managing your own budget, filing your own taxes and making sure that
your Chapter’s financial policies are in alignment with those of National.
Membership in PRSA and all of its Chapters is administered by PRSA National; your members are
also required to be a PRSA National member. Every month, your Chapter will receive a monthly
dues check from National.
How Do I Get Started?
As incoming leader, you will need to:
 Gain an understanding of your Chapter’s finances — this includes understanding where it is
making and losing money.
 It also will be important to understand how Chapters work with PRSA National.
So as you get your mind around the math, our checklist on the next page will give you suggestions
on how to hit the ground running in your new role.
18
Financial Management Checklist
Pre-Term (Recommended Preparation)
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Sit down with the current chair, treasurer and treasurer-elect and conduct a thorough
review of finances to understand where the Chapter is making and losing money.
Update signature cards with the bank for all accounts (late December/early January).
As you develop your programming calendar (see Programming), estimate the costs and
revenue goals for every event and initiative that you are planning.
Work with your treasurer-elect to develop a P&L (profit and loss) grid and a budget
tracker to help guide your efforts.
During Your Term
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Read PRSA National’s “Financial Best Practices for Minimizing Risk.”
o Located in Doc Share under Chapter Resource Kits.
Contact PRSA National to ensure policies are consistent with National policies for dues, tax
filings, etc.
Review responsibilities with treasurer and make sure s/he is grounded in the core job
responsibilities.
Pay bills in a timely manner, receive and deposit funds, coordinate dues payments with
PRSA National and file your annual report (IRS Form 990).
Schedule a monthly meeting with your treasurer to check your Chapter’s finances and how
you are tracking against your goals.
Get started early on filing your annual report (IRS Form 990) and work with PRSA National
to complete and submit your form by May 15.
o Postcard can be accessed at http://epostcard.form990.org/.
19
Best Practices
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Create a monthly treasurer’s report for distribution to the board and attach a copy of the
bank statement; review during regular board meetings.
When developing budgets, consider non-dues and non-meeting revenue sources such as
sponsorships, awards, networking events, etc. Be careful to ensure sponsorships are not
taxable.
Programming and finances go hand in hand — make sure that your treasurer and
programming chair/volunteers are actively communicating.
When hosting events, don’t be afraid to bill no-shows or offer special deals — just be clear
and consistent.
Keep a ledger of all funds received and deposited; no fewer than two people should sign
each check.
Create a rule that every event/activation should have a budget plan (costs/profit goals) that
has been reviewed and vetted by your treasurer.
Think about succession planning — treasurer is often one of the hardest positions to fill and
a stepping-stone to chair. Start early in identifying candidates for next year and consider
appointing a vice treasurer.
Don’t just think about your year — build a strong financial reserve so that your Chapter is on
firm footing for the next chair.
Actively review your membership report/dashboard from PRSA National and keep track of
how both member growth and attrition are affecting your bottom line.
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Financial Management
Resources
21
Sample Profit and Loss (P&L) Grid
Revenues
Line item #1 (e.g., member
dues)
$X,XXX.XX
Line item #2 (e.g.,
sponsorship fees)
$X,XXX.XX
Line item #3 (e.g., fall
workshop tickets)
$XXX.XX
Gross Profit
$XX,XXX.XX
Costs
Line item #1 (e.g., website
hosting)
$XXX.XX
Line item #2 (e.g., calendar
mailer)
$XXX.XX
Line item #3 (e.g., fall
workshop expenses)
$XXX.XX
Total Costs
$X,XXX.XX
Gross Profit
$XX,XXX.XX
Total Costs
$X,XXX.XX
Net Income
$XX,XXX.XX
22
Sample Budget Tracker
Elements
Cost
Line item #1 (e.g., space rental)
$X,XXX.XX
Line item #2 (e.g., meal cost)
$X,XXX.XX
Line item #3 (e.g., speaker fee)
$XXX.XX
Line item #4 (e.g., event mailer)
$XXX.XX
Total Cost
$X,XXX.XX
Revenue
Line item #1 (e.g., sponsorship)
$X,XXX.XX
Line item #2 (e.g., online ticket sales)
$XXX.XX
Total Revenue
$X,XXX.XX
Total costs
$X,XXX.XX
Total revenue
$X,XXX.XX
Balance
$X,XXX.XX
23
Chapter Recruitment and Retention
Adding new members is the lifeblood of your Chapter and is essential toward growing a strong
public relations community. As important as it is to gain new members, keeping existing members
is just as critical, if not more so, to the success of your Chapter. Experts say it costs 13 times as
much to recruit a member than to retain an existing member.
Why Are Recruitment and Retention So Important?
A healthy Chapter with increasing membership builds interest and excitement in being part of
something big. It also increases the value of membership, as it gives members more opportunity to
network and learn best practices from other companies and organizations. It also ensures a
pipeline for volunteers within your Chapter.
How Do I Get Started?
As incoming leader:
 Gain an understanding of your membership demographics.
 Take advantage of existing resources and best practices to assist you.
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Recruitment and Retention Checklist
Pre-Term (Recommended Preparation)
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Identify members to volunteer to serve as leaders in the areas of recruitment and
retention.
Review information about recruitment and retention on PRSA’s website.
Review membership trends for your Chapter and assess strengths, weaknesses,
opportunities and threats.
Review results of your Chapter survey (if applicable). If there is no recent survey, contact
PRSA National for survey template and online survey tools (available on DocShare).
Contact PRSA National to glean information from historical Chapter surveys.
During Your Term
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Hold new member orientations.
Call members before their membership lapses.
Make recruitment and retention a discussion item at each board meeting and brainstorm
ways to improve.
Ensure attendees at Professional Development sessions and other Chapter events feel
welcome.
Reach out to PRSSA Chapter advisers to discuss ways to engage students.
Seek opportunities to engage with Districts and Sections to add value for members.
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Best Practices
Recruitment:
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Reach out to public relations leaders of major corporations and agencies within your area to
determine their needs and explain the benefits of PRSA membership. (Consider suggesting
group membership if eight or more members. National can structure customized packages
based on needs of the organization.)
Invite PRSSA Chapters to participate in programming.
Host an annual student-focused program/event.
Use PRSA marketing offers to overcome price objections.
Communicate what your Chapter is doing via traditional and social media channels as well as
member and nonmember emails.
Engage senior members and prior Chapter leadership for their ideas on how to recruit
members.
Offer incentives to members to get others to join.
Post first-person testimonials on your website and in newsletters about how PRSA membership
helped that member.
To encourage new associate members to join, offer specials such as reimbursement of Chapter
dues if the new member plays an active role in Chapter activities.
Retention:
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Hold new member orientations.
Send a welcome kit to new members. (Include PRSA-branded item, calendar of activities,
volunteer opportunities, etc.)
Get new members involved by inviting them to join committees.
Personally contact members to seek their input and involvement.
Continue to communicate the value of PRSA membership.
Recognize highly engaged members (mention in newsletters, letter of appreciation, peer
recognition, award).
Establish a buddy or mentoring system.
Offer member-only benefits such as discounted ticket prices for events.
Promote free webinars offered through PRSA.
Develop a program that outlines regular touch points with new members to increase chances of
membership renewal.
Engage senior members and prior Chapter leadership for their ideas on how to retain members.
Provide an incentive for new members to be active in the Chapter by providing one-time
complimentary Professional Development session.
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Sample Prospecting Letter
Sample Prospecting Letter
Hi (first name),
My name is (first name), and I wanted to reach out and share some information about the Public
Relations Society of America (PRSA) and let you know about some of the things going on at the
(name of your Chapter).
Belonging to PRSA gives you access to Professional Development opportunities, collaborative
growth experiences and industry resources. By joining PRSA and the PRSA (name of your
Chapter), you will experience a number of benefits of belonging to the world’s largest organization
of public relations professionals.
Want to accelerate your career? PRSA can help:
Networking — Network with over 21,000 public relations professionals from all over the world.
Leadership Opportunities — From the Chapter level all the way to National leadership, there are
numerous opportunities to be a part of the leadership of PRSA.
Professional Development/Programming — Our professional development offerings help you
stay at the top of your game with cutting-edge topics delivered by some of the industry’s leading
experts.
Intelligence — Our award-winning periodicals, daily news updates and blogs help you stay on top
of emerging trends and industry news. Plus, our vast, easily-searchable database gives you instant
access to research, articles and white papers.
If you would like to learn more about your local Chapter, I am more than happy to address any
questions or concerns you may have. Attending a Chapter event may be a good way to learn
more, as well. Our monthly events are listed online at (insert website here).
Thank you very much, and please feel free to contact me for additional information.
Sincerely,
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Sample Prospecting Letter
(to National PRSA Members)
Hi (first name),
My name is (first name), and I wanted to reach out to you as a fellow member of the Public
Relations Society of America. I understand that you are a member of PRSA National, but not the
(name of your Chapter), so I wanted to let you know about some of the things going on with your
hometown Chapter!
As you know, belonging to PRSA gives you access to Professional Development opportunities,
collaborative growth experiences and industry resources. By joining the (name of your Chapter)
and getting involved at a local level, you can further enhance the value of your membership
through:
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Meeting other PRSA members in your community.
Leadership opportunities — Serve as a Chapter officer, board member, committee chair or
committee member.
APR Prep Courses — Prepare to earn your Accreditation in Public Relations with the
assistance of experienced APR-certified professionals who belong to PRSA Tampa Bay.
Discounts — Receive discounts for Chapter events.
The Chapter newsletter — Keep up-to-date with Chapter information and public relations
news from around the region.
Just recently, (name of your Chapter) hosted (add one to three lines on a recent event that your
Chapter hosted).
Annual dues for the (name of your Chapter) are only (insert cost). Since you are already a member
of PRSA, you can easily join the Chapter by calling PRSA National at (212) 460-1400 (ask to
speak to a membership representative) or by emailing membership@prsa.org.
If you are unsure whether you want to join the local Chapter, I am more than happy to address any
questions or concerns you may have. Attending a Chapter event may be a good way to learn
more, as well. Our monthly events are listed online at (insert your Web address).
(Add a line on special offer, if available. Check with PRSA National for marketing promotions.)
Thank you very much, and please feel free to contact me for additional information.
Sincerely,
28
Sample New Member Welcome Email
Subject: Thanks for joining (name of your Chapter)!
Hi (first name),
As chair of the (name of Chapter), I wanted to thank you for joining our Chapter.
We have many things planned for the coming months — from (provide examples of upcoming
activities).
Could you please let me know what you’d like to get out of your Chapter membership?
Feel free to email me back or give me a call. Your input would be most helpful and welcome.
Also, please consider this an open invitation to send me any feedback or suggestions you may
have during the course of the year, too.
Thanks again for joining the (name of Chapter). We hope it will be of much professional value to
you.
Best,
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Sample Dropped Member Email
Subject: Leaving (name of Chapter)
Hi (dropped member name),
As chair of the (name of Chapter), I recently became aware that you had dropped your
membership. We’re sorry to see you go.
Is there anything we could do better in the future that may make you reconsider joining back with
us? Thanks in advance for your feedback.
Best,
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Chapter Sponsorships
Sponsorships are an important part of a Chapter’s success, but all too often it is an area that is
overlooked or sometimes even completely ignored. A sponsorship is an opportunity for a company
or organization to advertise their business’ products or services to your Chapter members in
exchange for either money or an in-kind donation. Examples of in-kind donations include
photography services, printing, graphic design services, catering and lodging/transportation
services.
Chapters have numerous sponsorship opportunities to offer. For example, a company can sponsor
a monthly PRSA Chapter meeting or an Annual Awards Banquet. But there are also sponsorship
opportunities available on Chapter websites and through Chapter e-newsletters in the form of
advertising. Some sponsorships can be a one-time thing such as a luncheon sponsor, while others
can be yearlong, such as a Chapter-level sponsorship. Every way that Chapters touch or
communicate to their members provides another sponsorship opportunity.
Why Are Sponsorships So Important?
Sponsorships allow Chapters to bridge the gap between income and expenses by providing an
additional source of revenue. While membership dues and program fees remain rather steady
each year, sponsorship dollars are limited only by your persistence in going after them.
Sponsorships are an opportunity to develop partnerships between members and businesses in the
industry. It can be a win-win for both parties.
How Do I Get Started?
As an incoming leader:
 The first step is merely to make “The Ask,” because as the saying goes, “You only get what
you ask for.”
 Remember that for many companies, a PRSA Chapter is exactly the target market they are
trying to reach, so by offering them sponsorship opportunities, you are helping them market
their products and services effectively.
 Using the tools provided in this section, you will be prepared to successfully make
sponsorships an added benefit to your Chapter.
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Sponsorship Checklist
Pre-Term (Recommended Preparation)
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Identify a sponsorship chairperson.
Develop a sponsorship packet that outlines the numerous sponsorship opportunities,
including the dollar amount of the sponsorship and what the sponsor receives in return.
Identify potential sponsors. Survey your membership to help you create this list, as many of
your members may have contacts or suggestions of potential sponsors, or they may work
for companies that are themselves potential sponsors.
During Your Term
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
Have your sponsorship chairperson start making “The Ask,” and continue to do so
throughout the year.
Develop a sponsorship agreement that outlines the details of each sponsorship.
For each sponsorship, make sure to follow through on the promises made to the sponsor
regarding what they receive for their sponsorship. This should be outlined in the
sponsorship agreement.
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Best Practices
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
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Choose a sponsorship chairperson who has an outgoing personality and numerous contacts
in the industry. Sales experience and fearlessness is a plus.
If you are starting out with no sponsorship history, choose one or two Chapter events that
are the most successful and are very well attended, and single those out for sponsorships.
Identify the monetary needs your Chapter has for the upcoming year and set a goal for how
much of that will be covered by sponsorship dollars. Be conservative in the beginning.
Give yourself ample time to secure sponsors.
Maximize sponsor visibility whenever possible. Offer good visibility, but make sure your
program doesn’t turn into a sales pitch that turns off members.
Treat your sponsors well. If they have a good experience, they will fund more events.
When attending other industry meetings, pay attention to the sponsors at those events, as
they may have an interest in sponsoring your Chapter as well, since the audiences are the
same.
Don’t overlook small companies and small sponsorships. While it is easier to get one large
sponsor, you may have to break up your monetary needs into several smaller sponsorships.
Look at companies that currently sponsor PRSA National and find out if they have a local
branch or office. If they do, they may be willing to sponsor at the local level as well.
Leverage sponsorships to cover your costs so you are guaranteed to break even, even if no
member attends (although that is not an ideal situation).
Look for exclusive, special opportunities for sponsorships, e.g., the cocktail sponsor at an
awards banquet.
Work with your sponsors and create custom packages that they feel provide value to their
organization.
If the sponsor is speaking at your event, make sure that their remarks pertaining to their
product are implicit (i.e., soft sell), not explicit.
33
Sponsorship Resources
34
Template for Conference Sponsorship Package
NAME OF THE CONFERENCE
Sponsorship Opportunities
Description of Conference
Conference Mission: If appropriate, describe here why the event is taking place and what you
hope to accomplish.
Who Will Be There:
 Estimated (X) public relations and communications professionals.
 List the types of members that will be in attendance (entry-level, senior practitioners, APRs,
etc.).
 List the geographical area that the members will likely be coming from.
 List any other information that helps identify the type of attendees that will be present.
Dates:
Where:
Event Marketing Tools:
 List here the different tools you will use to market this conference, including a conference
website, news releases, promotion to other organizations, etc.
35
These are just examples of the types of sponsorships you could offer. Pick and choose those
appropriate for your event.
EXCLUSIVE SPONSORSHIPS
In addition to the below-listed benefits, all sponsors may submit pre-approved promotional
literature or an item to be inserted in all conference registration tote bags.
REGISTRATION TOTE BAGS
One Available
Investment: $3,000
Sponsor the official conference tote bag presented to every attendee at registration. Sponsorship
includes your company’s one-color logo imprint on the bag. Your logo, along with the logo of the
conference itself, will be the only logos placed on the bag. This level also includes one conference
registration, vendor space in the expo area, as well as recognition on the conference website and
in the program.
BADGE LANYARDS
One Available
Investment: $2,500
Sponsor the official conference badge/laminate presented to every conference attendee at
registration. Your company’s one-color logo imprint will be placed on the lanyard, along with the
conference logo. This sponsorship level also includes one conference registration, vendor space in
the expo area, as well as recognition on the conference website and in the program.
CONFERENCE PROGRAM
One Available
Investment: $2,000
Put your message in front of attendees daily with this frequently-referenced guide to conference
activities, panels and speakers. Sponsorship includes a full-page, four-color ad on the inside cover
of the program. This level also includes one conference registration, vendor space in the expo area
as well as recognition on the conference website.
THURSDAY OPENING NIGHT RECEPTION
One Available
Investment: $5,000
Benefits include up to five minutes addressing attendees with your company’s message and
placement of collateral materials at each place setting. Your logo will be prominently displayed on
signage at the event as well as on the conference website and in the program. Your logo will also
appear on each photo printed from the photo booth at the event. This sponsorship level also
includes one conference registration and vendor space in the expo area.
FRIDAY BREAKFAST and MORNING SESSION
One Available
Investment: $3,000
Show your support of the (name of conference) by sponsoring the conference’s opening session.
Benefits include the introduction of the keynoter by your company representative, signage,
placement of collateral materials at each place setting and prominent logo display. Logo visibility
36
on the conference website and in the conference program as well. This level also includes one
conference registration and vendor space in the expo area.
FRIDAY LUNCH and AFTERNOON SESSION
One Available
Investment: $3,000
Benefits include the introduction of the lunch keynoter by your company representative, signage,
placement of collateral materials at each place setting and prominent logo display. Logo visibility
on theconference website and in the conference program as well. This level also includes one
conference registration and vendor space in the expo area.
FRIDAY RECEPTION
One Available
Investment: $3,500
Benefits include up to five minutes addressing attendees with your company’s message and
placement of collateral materials at each place setting. Your logo will be prominently displayed on
signage at the event as well as on the conference website and in the program. This sponsorship
level also includes one conference registration and vendor space in the expo area.
SATURDAY BREAKFAST and CLOSING SESSION
One Available
Investment: $3,000
Benefits include the introduction of the keynoter by your company representative, signage,
placement of collateral materials at each place setting and prominent logo display. Logo visibility
on the conference website and in the conference program as well. This level also includes one
conference registration and vendor space in the expo area.
REFRESHMENT BREAKS
Two Available
Investment: $1,250 each
Friday (one) Morning (one) Afternoon
Your logo will be prominently displayed on signage in the break station area. You also are invited
to place your company’s collateral materials on the break station tables. Logos also will be
featured on the conference website and in the program. This level also includes one conference
registration.
EXHIBITORS
In addition to the below-listed benefits, exhibitors may submit pre-approved promotional literature
or an item to be inserted in all conference registration tote bags.
Exhibit Space (Friday)
Investment: $500 per space (up to 6' floor or table space)
Bring your product or service to the (name of event) where it’s available to all conference
attendees in the heavily traveled expo area. Your logo also will be included on the conference
website and in the conference program.
37
SUPPORT SPONSORSHIPS
FRIENDS OF THE CONFERENCE — GOLD LEVEL
Investment: $500
As a Friend of the Conference, Gold Level, your company will be listed in the conference program,
on signage during the conference, announced during the opening general session and be posted
on the conference website.
FRIENDS OF THE CONFERENCE — PLATINUM LEVEL
Investment: $1,000
At the Platinum Level, your company receives all of the Gold Level benefits, plus you have the
opportunity to introduce any one breakout session of your choice. The Platinum Level also
includes one conference registration.
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PRSA First Quarter 2014 Calendar
JAN
FEB
MAR
WAIVED
INITIATION/
REINSTATEMENT
FREE CHAPTER
PROMOTION
FREE SECTION
PROMOTION
BLACK
HISTORY
MONTH
PRSA
VOLUNTEERISM
PRSA
NATIONAL
EVENTS
PRSA
NATIONAL
PROMOTIONS
SECTION
CONFERENCES
MONTHLY
THEMES
39
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