William D Hanrahan 7019 Wildgrove, Lakewood, Dallas, 75214 whanrahan@ymail.com 972 330 3077 A dynamic, people-oriented marketing masters graduate competent in all types of communication seeks a career in sales and marketing Education 2009- 2010: University of Warwick MSc Marketing and Strategy Modules Include: Issues in Strategy, Issues in Marketing Environment of Business, Research Methods, Advanced Marketing Techniques, Luxury brands and Marketing Techniques, Branding Issues, Research and Development. Dissertation & International Marketing Consultancy Project: Kenchic Ltd, Kenya Research portfolio available: http://tinyurl.com/wdhcv 2006 – 2009: Newcastle University BSc (Hons) Marketing 2.1 Modules Include: Strategic Marketing, Human Resource Management, Innovation & Creativity, Quantitative Methods & Statistics and Marketing Communications Developed a toolbox of marketing techniques and an appreciation of the role of marketing within a range of business environments. Enhanced reading and critical abilities to engender logical and reasoned arguments. Group projects have provided the skills to build self-confidence and improve management through developing working relationships with other team members. Dissertation research into students’ attitudes to convenience food with a focus on luxury ambient products. 2001- 2006: Mount Saint Mary’s College, Sheffield A Level: Economics (A), Accounting (B) & I.T (C) GCSE’s: 10 A* - C including Maths, English & French Marketing Experience 06 2008 – 09 2008: IML Labels & Systems, Sheffield Marketing Internship Designed and co-wrote promotional material, liaised with printers, co-ordinated public relations, publicity and press releases to gain customer attention and interest. Successfully segmented past customer database and targeted these groups effectively to increase sales and inform customers of new products. Created a new website with limited funds, set up search engine advertising with analytical software to attract web traffic and monitor visits. The website instantly attracted visitors from all over the world. Demonstrated the ability to understand clients’ needs and deliver satisfying solutions within a budget. Ran various marketing campaigns using an array of skills acquired on the degree programme. These were successful in generating additional sales and relationships in the new markets discovered. Additional Experience 05 2009 – 08 2009 St Thomas More R C High School, North Shields Teaching Assistant – Business Studies & IT Department Taught and mentored 14-16 year old business and IT students in preparation for GCSE Exams. Created visual aids, interactive material and developed course materials. Demonstrated artistic ability, inventiveness and stamina to contribute new ideas. Motivated less able students by encouraging them to achieve more. 07 2007 – 08 2007 Wincanton PLC, Shireoaks Administrator Dealt with enquiries and handled all general administrative matters, developed professional skills and how to successfully manage workload. Filled and retrieved despatch notes, orders and delivery records, learning the process quickly was crucial. Customer service awareness in this role helped develop interpersonal skills and ability to build rapport. 07 2006 – 08 2006 Total Saddle Solutions, Barlborough Database Designer and IT Trouble-shooter Developing a system for recently formed equestrian niche business, this involved learning new skills necessary to complete the job. Created a comprehensive database, tailor-made to the business, including reports to aid management decision making. Used ability to maintain a consistently high standard of work under pressure, timing for this task was vital, however the complete solution was delivered within the deadline, the database is still currently in use. 06 2005 – 07 2005 Greencore, Sheffield Telesales Worked effectively with field sales team Operated in a highly competitive environment Advised customers on current promotions and took orders Highly developed communication skills, fine tuned by the need to deal effectively with people at all levels. I.T Skills Expert Knowledge of Microsoft Office- Word, Excel, PowerPoint Access Database and Lotus Approach Microsoft FrontPage / Expression Webpage Editing Software SPSS Statistical Analysis Software & Minitab Web design Keyboard Skills – 60 wpm Languages French: Business level proficiency Spanish: Conversational Full Driver’s licence Positions of Responsibility Combined Cadet Force, Mount Saint Mary’s College Involved in the Combined Cadet Force, showing leadership abilities and rising to the rank of sergeant. Showed a capability for helping and training others, including instructing younger cadets. Food Committee Executive, Mount Saint Mary’s College Playing an influential role in advocating healthy food choices and making sure that cultural differences were celebrated and enjoyed as theme days with a special menu. Collecting ideas about which foods should be served, evaluating the quality of food being provided, working closely with senior management and reporting findings and recommendations to them. Sporting Interests Keen rugby player, played for the 1st XV (3 years) and captain of the 1st Sevens Rugby Team in the final year of school. Was awarded prize as outstanding all round athlete of the school. Selected for Newcastle University Rowing Team, participating in the National Rowing Championships. Other interests: Skiing, golf, athletics, swimming. Interests – Food & Drink Industry Various travelling throughout the world has enabled exploratory visits to Vietnam and Hawaii to learn more about the tea and coffee growing process, and understanding the international trading culture. Attended International Tea and Coffee conference in Seville 2009. References Prof. Christopher Ritson Newcastle University Tutor Newcastle School of Agriculture NE1 7RU 0191 222 6909 christopher.ritson@ncl.ac.uk Sharon Cook IML Labels & Systems Commercial Manager 442 Brightside Lane, Sheffield S9 2RS 0114 2422111 scook@iml-labels.co.uk