RICHARD LUCIANO
(203) 952-9496
PORTFOLIO: http://www.richardluciano.com/portfolio/
:SUMMARY:
I am a senior level professional in the digital creative space with 20+ years of hands on experience in web
management, hands-on web design/production, art direction, UX/UI design, email marketing, social media
administration, vendor management, project management, content management, hiring/managing web/IT
staff, strategy and solutions. My particular strength is optimizing processes and procedures to increase
productivity and problem solving.
:SKILLS:
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CMS Systems: Built and edited web and mobile content utilizing: Sitefinity, AEM (Adobe CQ5),
WordPress, Joomla, Typo3, Expression Egine, in-house proprietary
UX/UI Design: User testing, Interactive Design Prototypes (Axure, Balsamiq, Pidoco, Hotglue,
Visio), Client Interviews
Email Marketing: MailChimp, Emma
Content Management: copywriting, editing, proofreading
Art Direction: directing photo/video shoots, hiring talent, hands on audio/video shooting/editing
Hands on graphic design: Page layout, logo/banner design, presentation design, print design, Web
fonts, prototypes/active wireframes, style guides
Hands on coding: HTML/5, CSS, XML, understanding of JavaScript-PHP-MySQL, Bootstrap 3
Web analytics: Omniture, Google analytics, Webmaster Tools
Project Management/Wireframing: Microsoft Project, Basecamp, Merlin, Excel
Source Control: Github
Web Server Administration: Centos, WHM, CPanel, Plesk
OS Support: Windows, Macintosh (OS X), Linux (Centos, Mint)
Education: Springfield Technical College, Springfield, MA: Writing, Telecommunications-Television
Production
:PROFESSIONAL EXPERIENCE:
SENIOR UI/UX DESIGNER
EDR, Shelton, CT
June 2015 – Present
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Partner with stakeholders to establish objectives and business goals.
Manage internal and external client relationships.
Manage/mentor junior designers.
User Testing creating interactive user demos for in-house application testing.
Record, edit, archive user sessions.
Create end-to-end design experiences, interaction models and design systems
that define the client's experience across platforms (web and mobile).
Sketches, mock-ups, storyboards, interactive UI design comps.
Visual assets/graphics.
CONSUMER REPORTS (Consultant)
Yonkers, NY
January 2015 – June 2015
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Update SEO on CMS webpages in Adobe EM/CQ5
Edit/Write on webpages, ensuring all content is appropriately written and
communicated effectively for the search engines
WEB DESIGN MANAGER (Consultant)
Saks Fifth Avenue, Manhattan, NY
June 2014 – October 2014
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Managed the content and design for ‘thebay.com’, ‘labaie.com’, and mobile.
Managed 3 Web Designers and working with internal teams to filter content.
Worked with QA team to verify content for weekly dump into the sites.
Worked with development team to support managing the backend CMS
(Websphere).
SENIOR DESIGN MANAGER
Club Quarters, Stamford, CT
June 2013 – June 2014
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Managed all design needs for 16 company websites, banners, photos. This
included creating new designs for each of the company’s Public hotel websites
utilizing UI/UX, photo shoots for sites graphics, directing video shoots showing
hotel/rooms, mobile and tablet design, and all needed interactive wireframes,
graphics and content.
Managed all website design updates, reservation booking engine, working with all
internal teams for all site updates.
Created weekly Google Analytics stats to track, analyze and predict trends.
Managed vendors (RFP’s), worked with internal teams, project managers and
senior leadership team to oversee all web site builds, including the maintenance
and administration for all 16 hotel websites as well as budgeting.
Supported email marketing initiatives, performed hands on design for all
websites/landing pages/banners/marketing materials, including mobile interfaces.
Administered the companies Linux Web Server (Apache/WHM/CPanel) running all
company websites.
SENIOR MANAGER, CREATIVE/FRONT-END DEVELOPMENT
Frontier Communications, Stamford, CT
June 2011 – June 2013
(Department was relocated to Rochester, NY)
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Managed the web creative department, supporting the main site (Frontier.com
and all subsidiary sites, and online design initiatives).
I was the Senior Project Manager for all projects coming into the department and
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delegating and managing all projects with my team.
I lead my front-end design/development team with a project to migrate from the
internal proprietary CMS system, to Sitefinity. I researched and tested a variety of
CMS solutions (Adobe CQ5, Sitecore, etc.) while working with vendors before
purchasing our CMS replacement.
Worked with vendors to meet very aggressive deadlines.
Worked with Marketing to conceptualize new ideas for online promotions, along
with collaborating to clarify design direction and strategy.
Worked with agency partners to ensure quality and consistency.
Hired/managed/mentored a team of 4 designers and 1 developer.
Hands-on UI/UX page design/coding, writing/editing copy, presentation materials,
navigation, mobile design, wire-frames.
Created a departmental ticket system to help better manage project requests, and
to help organize the work within the team.
Created an in-house knowledge forum to help share and archive Tutorials, internal
documents, to better communicate with the internal teams within the company.
I proposed, launched and managed the in-house creative department.
Administered the departments Linux Web Server (Apache/WHM/CPanel) housing
several company websites, external content, streaming video.
Managed the departmental stock photography, including research, purchasing,
content maintenance.
I was responsible for ordering all software/hardware for the department.
Responsible for budgeting for the department.
SENIOR MANAGER – WEB/IT
Red 7 Media, Norwalk, CT
June 2008 - June 2011
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Managed web and IT departments—designing websites (UI/UX), promotional
pages, graphics, video/audio/multimedia initiatives.
Project management for all projects coming into the department, working
with all departmental senior staff and team leads to manage all projects.
Worked closely with senior staff including internal and external clientele to
produce content.
Managed photo/video shoots, collaborated with in-house design team to
create web design materials.
Supported all social media and marketing initiatives, writing/editing
comments for all company social sites, administering access.
Managed over 42 event and publishing websites which included copy,
graphics, sales, CMS backend administration, social media, statistics, web/file
server administration (WHM/Cpanel).
I was in charge of departmental purchasing/budgeting. This included
researching/ordering equipment/software/stock photography.
I was in charge of company access to the various site, administering
logins/profiles for access to sites built in Drupal, Wordpress, proprietary CMS.
Additional responsibilities involved video/multimedia efforts for Webinar
production (ON24/Arkadin) including recording and editing audio/video in our
in-house studio, directing video shoots, adding graphics via After
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Effects/Strata3D while coming up with all concepts for design and delivery.
Designed templates and administered Content Management Systems (Drupal
7/WordPress).
SENIOR WEBMASTER/SENIOR DESIGNER
Versus, Stamford, CT
March 2007 - June 2008
(Company relocated to Philadelphia, I declined the offer for relocation.)
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Administered all online creative from concept to launch, designing webpages,
banners (animated), and editing video/audio for Versus Websites.
Managed all the creative materials for Versus.com, including photographic
database of artwork (photos/video/audio).
Worked with in-house departments to design landing pages and promotional
pieces for the site.
Also responsible for web administration, front-end design development (html,
css), usability, wire-frames, SEO.
WEB DESIGNER, DEVELOPER and ADMINISTRATOR
Fairfield County, CT
November 2006 – March 2007
(Freelance work from home)
(Due to complications with the birth of my second child, I had to resign from Starwood to
be home to take care of my family. With that, I did some consulting work. When things
got back up to speed, I accepted the position with Versus/Comcast.)
INTRANET WEBMASTER
Starwood Hotels and Resort, White Plains, NY
February 2005 - November 2006
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Managed page layout and design utilizing UI/UX to support information
architecture, wire-frames, and development via CMS.
Utilized stock photography for Web and print advertisements, provided support
for online graphics, banners, gif and flash animations.
Managed Intranet training documentation, property tracking and reporting.
Additional support included designing PowerPoint presentations as needed, and
serving as a technical advisor for web, multimedia, presentation, and systems
support.
SENIOR WEB DESIGNER/WEBMASTER (Consultant)
Mentor Media, Inc., Norwalk, CT
January 2004 - February 2005
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Website coding using HTML and CSS, including user functionality and web
interface design from concept to completion.
Maintained all company coding standards and documentation.
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Generated web site statistical analysis and created reports for all data using Web
Trends and third-party tracking tools.
Assisted in translating concepts into working web interface applications.
Additional duties included maintaining photo library, managing photo-shoots and
photographers.
I charge of IT, including file server, web server, Windows Server Administration,
and firewall access (Cisco 1720).
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