Fonterra Brands, Australia Vendor Factsheet August 2012 Thanks to you, we received a fantastic response to the recent Vendor Information checks in preparation for the Go-Live with our new system (SAP). We appreciate your assistance to ensure that your details are correct in our new system. Below is Vendor Factsheet 4, detailing actions for you to start now and a reminder of our new Batch Management requirements. What’s Changing? What this means for you, our Vendor Correct company name on invoices If you want to get paid quicker... All Invoices must reference the correct Fonterra legal entity name. Please update your systems, and ensure you reference the correct Fonterra legal entity name on your Invoices from TODAY: Fonterra Brands (Australia) Pty Ltd ABN 80095181669 Below are some examples of incorrect legal entity names, which should no longer be used for Fonterra Brands (Australia) Pty Ltd: X X X Fonterra Brands Echuca Fonterra Brands Bayswater Fonterra Brands Aust – Echuca Note: If you supply multiple Fonterra businesses, this change only applies to Fonterra Brands (Australia) Pty Ltd and no other Fonterra businesses at this stage. New Fonterra Material numbers The attached Fonterra Material Number spreadsheet will assist you to perform the following actions. You will need to: 1. Update your records: New Material numbers Please update your records with the new Fonterra Material numbers to be used from Go-Live. 2. Validate your Part number Please validate that your Part number is correct. To update these details, email the correct Part number to us via VendorCatalyst@fonterra.com by Monday 20 August 2012. Reminder: New Batch requirements If you supply Fonterra with Ingredients and/ or food contact Packaging, you should now be aware of the new Batch Management requirements. As a reminder, critical information must be included on the Delivery Docket and material packaging as follows: Expiry date (mandatory) or where you cannot supply the Expiry date, you must supply the Manufacture date Vendor batch details (mandatory) Purchase Order reference number (mandatory) Delivery Docket reference number (mandatory) Fonterra Co-operative Group Fonterra material number (mandatory) Storage and Transport specification. I.e. Frozen Goods (optional) For Batch Management, you will also only be able deliver a single product per pallet (no mixed pallets). Note: More than one batch of an item can be delivered per Purchase Order. What next? Stay tuned for the Go-Live Vendor Factsheet and letter, which will be sent to you shortly. This will include your new Vendor number and a summary of all the key changes. Support for you Visit our Vendor Support website www.fonterra.com/vendorsupport to view the latest updates, including previous Factsheets. For queries, please email us at VendorCatalyst@fonterra.com or contact Frank Rubino, Procurement Category Manager (Directs) on +61 3 8541 1301. Page 2