Communication RN Senior Level

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SIMULATION DESIGN & PLANNING TEMPLATE

Scenario Name:

Communication Senior Level

Program/Curriculum Specific Objectives:

Provide Therapeutic Communication to a young adult who is refusing a blood transfusion and discuss patient’s wishes to physician.

Measurable Objectives (minimum 2, maximum 10)

1.

Discuss patient’s decision with physician

2.

Interpret critical lab values

3.

Demonstrate therapeutic communication

4.

Utilizes AIDET and SBAR when communicating

Instructor’s Name Karen Paulsen Northwest Hospital & Medical Center

Denise Filiatrault North Seattle Community College

Date Submitted Spring 2013

Will There Be Any Pre-Simulation Lecture? X Yes Duration 5 min

Expected Scenario Time: 20 min Expected Debrief Time: 40 min

Report and Information Provided To Participants Prior To Simulation

This is Lisa Miller she is a 22 year old female who came to the ER vomiting blood. She had an EGD and they found and fixed a bleeding gastric ulcer. She has been admitted to the unit to receive two units of red blood cells (PRBC). She has a 9month old, is under a lot of stress at home, and her mother and husband are at the bedside.

Patient Information

Patient Name: Lisa Miller Gender: Female

Age: 22 Birth date: , 2/19/1991

Weight: 145lb

Height: 5’5”

ID band MR #00001234 Acct. # 1198765432

Hx. Present Illness: Vomiting blood for three days

Social History: Stay at home mom, daughter 9 months old, has been under additional stress at home

Religion: Jehovah Witness

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

Support System: Parents, husband and church

Immunizations: up to date

Allergies: NKA

Attending Physician:

Past medical history: negative

Dr. Smyth

Assignment Of Roles

( Please indicate below roles to be assigned)

:

Primary Nurse Physician/ Advanced Practice Nurse

Family Member #1 Husband

Unlicensed Assistive Personnel/CNA/MA

Important Information Related To Roles:

Family Member #2 Parent

The mother (parent of patient) is very religious thus does not want her daughter to receive blood products. The mother is very strong in her opinion quoting from “The

Watch Tower Society”. Refusal of transfusions of whole blood or its four primary components (Red, White, platelets, plasma) is a non-negotiable religious stand and that those who respect life as a gift from God do not try to sustain life by taking blood, even in an emergency. This should be played by an instructor or a non-nursing student. This conversation escalates but not to the point of shouting, nor any violent behavior.

The husband, who is also Jehovah Witness, is not as devoted and wants his wife to have a blood transfusion because he is very scared of losing his wife and realizes how little energy she has to care for their baby. The husband continuously states that this rule was made in 1945, therefore is outdated. He is emotional and perhaps even states “if you really love your daughter you would allow this”. This should be played by an instructor or a non-nursing student. This conversation escalates but not to the point of shouting, nor any violent behavior.

The patient is unsure of what to do and is torn between her religion and the fact that she has no energy to care for their baby. She is also torn between her mother and husband’s opinion. She is emotional, crying but continues to be a part of the discussion.

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

SIM Setup

Moulage Woman, pale, diaphoretic (if possible), bluish fingertips, low urine output.

Mannequin

IV site : 3G or Task trainer arm

Site ____R arm_____ Gauge _20___

Fidelity

(choose all that apply to this simulation)

Setting/Environment

Med-Surg

Props:

Equipment attached to manikin:

Primary IV Fluid running at 100 ml/hr

Foley catheter 20 ml output; Urine color dark amber

O2 5L NC

ID band

Equipment available in room:

O2 delivery device

Other Props:

Emesis basin with small amt of blood; Kleenex with blood

Diagnostics Available:

Labs Values

Other: EGD report stating gastric ulcer repair

Documentation Forms:

Admit Orders

Physician Orders

MAR

Recommended Mode for Simulation

Programmed

Significant Lab Values Hgb 6.2, HCT 17.5

Physician Orders 2 units of PRBC stat.

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

Scenario Progression Outline

Stage 1

Initial Amount

Time in Initial

Stage- 5 mins

Baseline Vital Signs

T 37.3

PR 128

RR 26

BP 88/47

SPO2 92% 3L NC

Cardiac Rhythm

Sinus tach

Breath Sounds

Clear-WNL

Heart Sounds WNL diaphortetic

Abdominal Sounds

Hyperactive

Other Symptoms:

Lethargic but alert

Trending:

VS ↑ or↓ over time

Verbalization

(Pt/Manikin

Cues)

Very short of breath when speaking

Why do I feel so weak?

How come I don’t have any energy?

Why am I short of breath?

**

I can’t have blood!!!

**

Expected

Interventions

Introduce using

AIDET.

Explain the relationship between

Hgb/HCT and the patient’s signs and symptoms.

**

Explain what a blood transfusion will do.

**

Utilize techniques of therapeutic communication to interact with patient and family.

Respectful of opinions

**

Call MD via SBAR to discuss patient’s refusal of transfusion after communicating with family and patient

Alternate or Incorrect

Treatment Choice

That Will Affect

Outcome

Student unable to calm family

Student leaves the family

Student reacts inappropriately

(yelling, raising voice, etc)

Student voices his/her own religious beliefs

Confederate

Actions/Additional

Role Player Cues

During discussion of transfusion and an argument breaks out between husband and mother. Patient may be involved as well if needed.

Mother insistent of no transfusion.

Husband wants a transfusion.

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

Instructor Check List

Pre-Scenario Check List

1.

Equipment is staged as requested.

2.

The learner has been oriented to the simulator.

3.

The learner understands the guidelines/expectations for the

scenario.

4.

Participants understand their assigned roles.

5.

The time frame Expectations for simulation met: Yes No .

6.

The time frame Expectations for debrief met: Yes No .

7.

Audio/Visual Consent signed and turned into CHESC sheet.

8.

Attendance sheet completed and given to CHESC staff.

Post Scenario

If you could change anything next time, what would it be?

Comments:

________________________________________________________

________________________________________________________

________________________________________________________

CHESC Assistant Name :

Did the person provide excellent support for the scenario?

Yes No Comment

Instructor signature ________________________________

Date ________________________

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

Participant Check List

(return to Instructor at the end of class)

Pre-Scenario Check List

1.

I have been oriented to the simulator.

2.

I understand the guidelines/expectations for the scenario.

3.

I understand the assigned role.

4.

My questions about the simulation have been answered.

5.

I have all necessary equipment for the simulation.

Post Scenario

If you could change anything next time, what would it be?

Comments:

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

Participant Signature ____________________________________

Date ________________________

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

Simulation Post-Assessment Methods

Checklist

Evaluations

Jeopardy

Tests

Turning Point

Other

Optional Literature References

Therapeutic Communication website: http://www.lscc.edu/academics/nursing/CN%20I%20Forms/techstherapeuticcommunication.pdf

Debriefing Guidelines

(Remember to identify important concepts or curricular threads that are specific to your program)

1.

Leave the simulation room and go to a conference room, if possible. It allows for deescalation of emotions.

2.

Solicit and validate emotions briefly. Validate simisms (the simulation isn’t 100% accurate due to different equipment, personnel etc)

3.

What went WELL in this simulation?

4.

What DID NOT go well in this simulation?

5.

If you could do it again, what would you do differently?

6.

Summarize:

“What I hear you saying is . . .”

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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SIMULATION DESIGN & PLANNING TEMPLATE

Reference

Agency for Healthcare Research and Quality. (2010). Patient safety indicators.

Retrieved from http://www.ahrq.gov/professionals/systems/hospital/qitoolkit/

Institute for Healthcare Improvement. (2011). SBAR technique for communication: A situational briefing model. Retrieved from http://www.ihi.org/knowledge/Pages/Tools/SBARTechniqueforCommunicationASituationalBri efingModel.aspx

StuderGroup. (2008). Developing your own personal AIDET worksheet.

Retrieved from http://www.studergroup.com/aidet

Quality and Safety Education for Nurses. (2013). QSEN institute competencies.

Retrieved from http://qsen.org/competencies/pre-licensure-ksas/

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

8

SIMULATION DESIGN & PLANNING TEMPLATE

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

9

SIMULATION DESIGN & PLANNING TEMPLATE

Item

Na

K

CL

CO2

Glucose

BUN

CREAT

Ca

Mg

AST

ALT

DEPARTMENT OF LABORATORY MEDICINE

Affix

Patient Label

Run Date/Time

Result L/N/H Reference Range

135-145 meq/L

3.5-5.0 meq/L

100-108 meq/L

22-26 meq/L

70-110 mg/dL

8-20 mg/dL

0.5-1.5 mg/dL

8.2-10.2 mg/dL

1.8-2.6 mg/dL

8-50 units/L

8-50 units/L

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

10

SIMULATION DESIGN & PLANNING TEMPLATE

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

11

SIMULATION DESIGN & PLANNING TEMPLATE

HEET V Grant Simulation Scenario Template 2013 . Excerpts adapted and used by permission from National League for Nursing's & Laerdal Medical Corporation's Simulation Design Template

(2008) , and Northwest Medical Center's Scenario Planning Worksheet (last accessed March 2013).

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