REFUSE COLLECTIONS FAQ’S / GENERAL INFORMATION & GUIDELINES
When is my collection day? Look up by address in route schedule or view area boundaries and maps.
What if my collection day is a holiday? Pickup will be on the following work day. If the holiday falls on
a Thursday, your trash will be picked up on Friday.
Does my garbage have to be bagged? YES, with the exception of ashes/soot which is required to be
disposed in a metal container, all garbage must be bagged and securely tied.
Is there a weight limit per bag? YES, 40 lbs per bag.
Is there a bag limit? NO, unlimited bags with a maximum weight of 40 lbs per bag.
Where should I put my garbage on collection day? On the curb, outside your fence or property line by
7:00 a.m. DO NOT place other items near your trash that could be mistakenly taken for trash.
When should I put my garbage out? 7:00 a.m. on your collection day. DO NOT put garbage out the night
before.
What time will my garbage be picked up? There isn’t a scheduled time and pickup may vary depending
on other work schedules and/or weather. Your trash must be at curbside by 7:00 a.m. on your collection
day.
What should I do to keep dogs and ravens from tearing up my trash before it’s picked up? Cover your
trash with a tarp or blanket – it works. Collection crews will leave your cover.
What if I still have problems with animals? Call the FNSB Animal Control at 459-1451.
Can I build a garbage bin? YES, all bins must be pre-approved by the city, call 459-6770 for bin
guidelines.
Why do ashes/soot have to be in metal container? To avoid starting fires in the packer trucks this item is
picked up separately from your regular trash with another truck. Call 459-6770 for pickup of ashes, AT
NO ADDITIONAL CHARGE.
WHAT CAN AND CANNOT GO IN THE TRASH:
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Animal excrement (poop)? NO.
Animal/fish scraps? NO, no animal hides, scraps or other remains from hunting or fishing. Call
the FNSB Landfill at 459-1482 to make arrangements for disposal of these items.
Hazardous Material? NO. These items (paint products, ANY oils including cooking oil, gasoline,
acids, caustics, batteries, etc. Call the FNSB Landfill at 459-1482 to make arrangements for
disposal of these items.
Broken Glass? YES, please dispose broken glass or jagged metal in a cardboard box
SEPARATELY from your regular trash to prevent workers from getting cut.
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Fluorescent bulbs? YES, boxed, maximum 10 bulbs.
Construction/demolition material, bricks, stone? NO.
Syringes? YES, in Sharps container or an empty clean plastic container with a secure lid. Call 4596770 if you need assistance obtaining a container.
Medical waste? NO, except properly contained needles/syringes.
Appliances and furniture? YES, except for appliances with Freon, large items are picked up
separately at an additional fee per trip. Call 459-6770 to schedule pickup. Call the FNSB Landfill
at 459-1482 for disposal of appliances with Freon.
Automobile parts and tires? NO
Brush? YES, small quantities in 4’ lengths bundled and tied.
Does the City Recycle? NO, Call the FNSB Landfill at 459-1482 for recycling information.
How much and when will I be billed for garbage service? You will be billed quarterly.
How do I apply for the senior citizen discount? Complete the attached application or call the City Clerks
office at 459-6772. You must renew your application annually in January.
Can I auto pay my bill with a credit card? YES, complete the attached credit card authorization form or
call the City Clerks office at 459-6772.
Who do I contact for service questions or problems? Public Works at 459-6770
Who do I contact for billing questions or problems? Finance at 459-6713
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