Operations Assistant/Event Coordinator POSITION TITLE: CLASSIFICATION: REPORTS TO: Administrative Assistant / Thrift Store Manager Non-exempt, Hourly Director of Operations The Operations Assistant/Event Coordinator will perform the following duties to include but not limited to: Thrift Shop Management: Opening & Closing of Shop Maintaining store schedule. Ensure every shift is covered. Assign tasks to volunteers; supervising, monitoring and guiding them while on site. Store must be clean, product organized, and kept free of clutter. Aisle ways must be wheelchair accessible. Take, log, and organize receipts of incoming monetary & product donations for shop. Price merchandise & have placed in store in a timely manner Assist shop volunteers as needed, interact with customers Operate the cash register and other related duties Facilitate a team environment/workplace. Keep up morale. Keep a calendar of volunteer birthday’s, start dates, etc. & celebrate special occasions when appropriate. Event Coordinator: Coordination and implementation of HSMC events including, but not limited to: o Annual Auction o Fair o Holiday Store at the Mall o All other events not including adoption events. Assist with Annual Auction responsibilities as needed: Preparation and posting of solicitation mailing Assist with taking receipt of and cataloging of donations Assist in preparing auction program for printing Write up bid sheets for each silent auction item Contact area merchants via phone, written correspondence, and in person to solicit for auction donations and/or advertisements Recruitment of volunteers for facilitation of auction tasks Volunteer Recruitment & Retention: Compiles written list of projects/areas that need to be addressed. Responsible for development of Volunteer Handbook. Responsible for orientation and scheduling of new volunteers for Thrift Shop and events Assist Director of Operations with the development and implementations of strategies/actions/programs to increase the volunteer base of the Society Create a volunteer newsletter. Send out monthly. Volunteer of the month. List new volunteers, volunteer birthdays, upcoming events & volunteer opportunities. Membership Retention: Send membership cards and communication to HSMC members Send membership renewal and expiration letters to members Update membership communication letters and templates as needed Community membership recruitment HSMC Operations Assistant/Event Coordinator Revised 07-2014 Operations Assistant/Event Coordinator Assist Director of Operations with development and implementation of strategies/actions/programs to increase the membership base of the society Administrative Assistant Duties: Compose and send out thank you letters for donations, memorials, and others as requested. Create mailing lists, update mailing lists, create labels, and prepare mass mailings. Update HSMC thrift store Facebook page with sales, events, dog food bank, etc. Supervise dog food bank days. Solicit vendors for donations on behalf of HSMC for events. Any other duties as assigned by the Director of Operations. Required skills: High school graduate, some college level business classes preferred Must possess good interpersonal and phone skills Must have good computer skills (Microsoft Word, Excel, PowerPoint) Access a plus. Customer service experience Must be able to work 40+ hours per week. I have read the attached Administrative Assistant/Thrift Store Manager job description. I understand the duties as they are assigned. I understand that this employment is at will and either party is able to terminate the relationship at any time for any reason. This is not a contract of employment. X____________________________________________ Date: __________________________ X_____________________________________________ Date: __________________________ Wendy Bullen-Beaubien, Director of Operations HSMC Operations Assistant/Event Coordinator Revised 07-2014