Career Planning and Mobility Workshop 3

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Human Resources

(Organisational and Staff Development Services)

Workshop 3:Market Yourself

Career Planning and Mobility

How to use this workbook

The purpose of this workbook is to provide information and resources to assist staff understand and focus on networking in order to access the hidden job market that exists today. The focus will be on practical activities to explore the two way process central to networking and an overview of Social Media – particularly LinkedIn. If you are accessing this information on the Career Planning and Transition website only, it is recommended you attend the workshop to fully understand the techniques for developing and utilising your LinkedIn profile. If this is not possible there are several tutorials provided by LinkedIn - it is recommended that you review these to better understand the opportunities and pitfalls of LinkedIn!

Once you have a good understanding of what you have to offer an employer and have your marketing toolkit ready to go (Workbooks/Workshops 1 and 2) it is time to focus on a consistent and targeted approach to working on your next career opportunity and/or finding that next role.

This means activating your networks in the short, medium and long term.

We will cover:

 The reality of the hidden job market

 Network mapping

 Tailoring your “career snapshot” (Lift Pitch!)

 Volunteering

 Social media – Particularly LinkedIn

OTHER WORKSHOPS AND MODULES

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Table of Contents

Getting Started: Know yourself and what you want ............................................................... 4

Job Search - Focus on your strengths and set goals ......................................................... 4

Exercise 1: Know yourself – (short exercise) ..................................................................... 4

My Personal Career Objective .............................................................................................. 6

Exercise 2: Write Your Career Objective .......................................................................... 6

The Hidden Job Market ......................................................................................................... 7

Implementing an effective multi-channel job find strategy ..................................................... 8

Exercise 3 - Networking – the ‘N’ word! ............................................................................. 8

What is networking? ............................................................................................................ 10

The Networking Process ................................................................................................. 11

Know What You Want ..................................................................................................... 12

Know Who’s Out There: Mapping My Network ................................................................ 13

Exercise 4 – Mapping my Network .................................................................................. 13

My Network Table ............................................................................................................... 14

Know how others can help .............................................................................................. 15

Know how you can help others ........................................................................................ 16

Exercise 5

– My Network Directory.................................................................................. 17

Connecting .......................................................................................................................... 18

Tailoring your career story (lift pitch!) .............................................................................. 19

Exercise 6 - Prepare your lift pitch. .................................................................................. 20

Making contact ................................................................................................................ 20

How to make contact ....................................................................................................... 21

Exercise 7 – Practice your Pitch ...................................................................................... 22

Exercise 9 – Prepare different versions of your lift pitch .................................................. 24

Volunteering ........................................................................................................................ 25

Ten Tips on Building a Strong LinkedIn Profile .................................................................... 27

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Getting Started: Know yourself and what you want

Job Search - Focus on your strengths and set goals

Work is most meaningful when we use our strengths in a way that is important to us, contributes and makes a difference.

It is therefore very important to identify your overall career goal.

Consider the following questions which are a summary of the work that was covered in depth in Workshop 1

– Know Yourself.

By answering these questions in relation to work, it will help you focus on what you want to achieve in the next phase of your career and also provide a clearer idea of what employment opportunities will suit you in the future.

In the appendices of Workbook 2 – Develop a Winning Job Application there are some resources that provide lists of skills and competencies which may act as thought starters for some of the questions. You may also find it easier to talk through these questions with someone close to your or a work colleague who knows you well. Dot points are a good way of recording your thoughts quickly and effectively.

Exercise 1: Know yourself – (short exercise)

What skills and personal attributes do you use to work effectively?

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What kinds of tasks do you feel most comfortable performing?

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What work do people compliment you on?

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What do you do well?

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What type of organization do you want to work for?

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Do you want to work in a team or independently?

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What type of environment do you want to work in?

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How do you contribute to a team?

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What are your top strengths?

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What do you want to do within the next 5 – 10 years?

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Why do you want to work?

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What do you value most about work?

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What are the constraints that may prevent you from developing your career at this stage?

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My Personal Career Objective

Use the reflective activity above to write career objectives that appeal to you and may well be options in the future. This will help you in the networking exercises to follow. This overarching objective:

 can lead to goal setting to help you work toward this objective and describe what you are looking for to your networks;

 will guide career decision and decisions related to future job opportunities; and

help you stay focused.

Examples of Career Objectives:

“I want to use my accounting and interpersonal skills to help clients with financial planning in a small consulting firm where my colleagues would include a lawyer and a financial analyst, my work space would be cheerful and organized, and where by values of working with others, profit gain and recognition would be fulfilled.”

“I want to use my organizational and planning skills to efficiently manage employees and the production of new computer applications in a fast paced high tech company, where my colleagues are smart, laid back and lots of fun, my work space is centrally located so that I can always know what is going on, and my values of profit gain, knowledge and leadership will be fulfilled.”

Exercise 2: Write Your Career Objective

I want to use my _____________________________________skills and my passion for

___________________________________________________________________ to serve/provide/develop/achieve/help/teach/fix/promote etc

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I want to work in a _________________________________ company/organization where my values are fulfilled and my skills are utilized effectively.

My colleagues are_______________________________________ and my work space is

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The Hidden Job Market

The term “hidden job market” refers to jobs that are revealed through channels other than the traditional advertisements or job board postings. More frequently today real jobs never get advertised for examples a company has:

 a need but the job has not yet created a job to address it.

 created a position, but it has not been advertised yet.

 postponed filling an open position for lack of the right candidate through a previous effort. But, they would fill it if they found the right person.

 is about to create a new position because someone is leaving the company.

 is planning to expand and jobs will be added soon.

 a job open and advertised but it has not come to the attention of job hunters.

Industry estimates are that between two thirds of all vacancies are never advertised but are filled via word of mouth.

The hidden job market is not a myth.

Your networks and networking can help you unearth these opportunities.

The reality of the employment market is that employers and potential employees take a different approach to job seeking. The diagram below tells us that we need to be actively utilising a multi-channelled approach to finding our next career opportunity.

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Implementing an effective multi-channel job find strategy

It is important that we use all the channels available to help us find the specific career opportunities we are looking for.

These include: o Networking, including social media such as LinkedIn o On-line job advertisements o Print job advertisements o Professional Journals and newsletters

– paper and electronic o Professional organisations o Recruitment firms o Direct approach

Exercise 3 - Networking – the ‘N’ word!

Discuss the following questions with a work colleague, friends or family write some notes below.

What is networking?

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What are y our first thoughts and feelings when the word ‘networking’ is used?

Discuss in pairs (workshop) and write your thoughts and feelings below

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Are these thoughts and feelings helpful for your job finding process?

On the scale below, rate the degree to which you like networking

0 1 2 3 4 5 6 7 8 9 10

Neither like nor dislike

Strongly dislike,

Avoid at all costs

Thoroughly enjoy, will seek out opportunities to network

Now rate your confidence to network based on how you have defined it above

0 1 2 3 4 5 6 7 8 9 10

No Confidence at All Somewhat Confident Extremely Confident

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What is networking?

Networking is the art of building relationships in an intentional way to develop ongoing shared mutual benefit. We all network on a daily basis but do not realise it.

When you: o Volunteer your time for a community event?

o Post messages in a discussion group?

o Socialise with colleagues in your industry?

o Attend a professional or industry association meeting?

o Email or used face book to connect with your friends/contacts o Share pick up and drop o ff with other parents of your children’s sporting teams despite not being close friends with them? o Use your connections to track down a hard-to-find product or service? o Rally your connections to raise money for a charity? o Ask someone with influence or authority to champion an idea on your behalf? o Mentor someone who you wanted to retain? o Support someone so that both your lives were just a little easier? o Catch up with your wider group of friends at a café or sports event?

o Rally a group of friends to get a group discount at an event or holiday destination?

o Collaborate with like-minded colleagues to achieve a shared goal or benefit?

When you do any one of these things you are making connections, gaining knowledge and often helping others or providing them with information – you are networking. When this occurs it is reciprocal - a win-win arrangement which has outcomes that are mutually beneficial for everyone. Networking can be enjoyable and provide us with a great deal of internal satisfaction from helping others. It is important to remember that you are building a relationship and the benefit to you may not always be immediate but may come when you need assistance.

Networking is important for continued success in your career. With 50-80% of all job vacancies being filled through people making connections – formal or informal - if you don’t network, you are critically self-limiting your career and job find prospects.

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The Networking Process

To activate your networks you need to deliberately co-ordinate the following five factors.

Know What You

Want

Know How You

Can Help Others

Know Who's

Out There

Know How

Others Can Help

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Know What You Want

People network every day. Knowing a lot of people is not networking. Successful networking requires that you know what you want so that you can direct your valuable time and energy productively on your targeted career goal, especially when the objective is to find a job. A scattered approach to networking will leave you with a huge list of names and no clear plan of action. The starting point is having a clear objective.

Review your career statement from Exercise 2.

Once you have your objective defined you think about whom in your networks may be able to assist.

Do you know where you might find a job like this? Do you know if extra training is required? What the pay and conditions are like? How competitive you would be for such a role? If not, who might? These questions provide you with a few more immediate goals to meet your main objective i.e. I want to: o Get straight feedback on … o Learn a specific skill like … o Hear about opportunities such as … o Get information about … o Get help with an idea like … o Demonstrate a strength like … o Gain visibility with … o Find new contacts that can …

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Know W ho’s Out There: Mapping My Network

Exercise 4 – Mapping my Network

The circular chart below identifies three different categories of people that you currently know. Using the table following the chart fill in as many names as you can think of in each category. The inner rings are the people with whom you are most comfortable. The outer rings are those to whom you feel less connected.

Ideas to source these people: o LinkedIn profile – all your connections o Email circulation lists o Your diary/calendar/telephone contact lists, work and personal, including spouses if you can o Other people you know who have worked/are working in your field o Family contacts o Neighbours – who do they know? o Regular trades people o Your accountant, dentist, GP, lawyer, old lecturer at TAFE or University o People who you talk to at your kids’ school, at sporting events, social or spiritual gatherings o People you have met at courses, conferences, seminars, conventions and trade shows

Closest family

& friends

Outer circle of friends & family

Aquaintances, spouses/friends of outer circle

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My Network Table

Closest family & friends Outer circle of friends & family

Acquaintances spouses/friends of outer circle.

NOW : Place an asterisk next to the names of those people who are good connectors, have power or influence and/or who know what’s going on both inside and immediately outside of the sector/organisation you are interested in working in.

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Know how others can help

People can help you in a variety of ways. There are six networking functions you want the people in your network to perform:-

Advise Inform Nurture Sponsor Teach Connect

These are people who know you, your work, skills, passions, values, and interests may be in a good position to give you advice on suitable career choice

These people know what’s going on both inside and outside of the organisation/ sector. They have access to information you don’t have. It may be technical information that will help you do your job better and faster or critical information about the organisations/ sectors longterm plans and strategies.

These are people who listen to your ideas, frustrations, and your ups and downs, and are great supports.

They provide a safe place to talk openly and honestly.

These are people who can and do actively champion your ideas or advancement.

They have authority, influence or the ear of those in power, so they can help you gain visibility and exposure to move your career forward.

These are people who can help you understand, practice and master new skills. These relationships may be shortterm, limited to specific tasks, or ongoing associations lasting many years.

These are people who can introduce you to others for a variety of purposes and can open channels you never expected.

Casually exchanging names is perhaps the most common form of networking.

Column categories are not exclusive. Functions can overlap and be combined.

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Know how you can help others

Because networking is reciprocal by nature, before we ask for help from others, we should think about what we can offer in return. Ideas include:- o Introduce to others o Provide original ideas o Share specific data o Support other’s activities o Promote other’s ideas o Provide research o Help others brainstorm o Listen to others o Volunteer help o Reduce their workload o Offer feedback o Recommend to others o Provide information o Share expertise o Other?

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Exercise 5 - So what help do you need from others right now and what can you offer them?

Review your network map, and complete the following table for three contacts.

Contact Name What help do I need from him/her?

What are my immediate goals?

What can I offer him/her

Remember: This workbook (if you have attended the workshop) is on the website and you can print the table above endlessly to when you have a new objective or goal.

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Connecting

Preparing your message or career story – sometimes referred to as the “Lift

Pitch”

What to say to people who know you and your situation might be different to what you say when meeting someone for the first time. Always think about what you are going to say before you pick up the telephone to discuss opportunities with someone you do not know. Canvassing or information gathering takes practice and needs a concise, well developed message for the listener. Remember – you are not asking for a job.

Effective networking messages have three parts:-

Link

What is your link to the person you are calling? How are you connected? Tip:

Use LinkedIn to research their background so you know who you are talking to

“I believe you know John Smith. He and I were talking the other day and he suggested I give you a call...”

“We first met at the XY seminar a few months ago”

Lift Pitch*

This is the one line/5 second sound-bite that summarises who you are.

Call to Action

You know what you’re objective is, so ask for it

“I’m an experienced Building Works and Project Manager in the process of transitioning from my regional role with XYZ, exploring contract opportunities in the aged care sector..”

“I’ve always been in operational management in sales environments and am looking at career opportunities in the pharmaceutical sector.”

“I’d be really grateful if you might be able to spare 30 mins sometime in the next week to explore what opportunities might exist for me,

‘I’d value hearing your insights on X sector and your wisdom on my proposed plans, so was wondering if you had 30 minutes in the next week or two to spare? I can come to you?

Notice that the message is concise, specific and quantifies what you are seeking.

For example, 30 minutes of their time to… For those who understand networking that is not much time and they will give it willingly if they have it. Otherwise they may suggest a conversation on the telephone right there and then. Be prepared!

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Tailoring your career story (lift pitch!)

Your Career Story, or lift pitch is a brief, prepared statement that defines a product, service or outlines the value of an organisation or individual in as little as 10 seconds, the length of time of a typical lift ride.

You are marketing yourself when networking. It is useful to identify the elements of your pitch so that you can adapt it for different audiences. It should:

 Be Authentic

Clearly and succinctly describe what you do, the benefit it provides or problems it solves, and what you are looking for.

 Be relaxed, adapted to the audience and the conversation.

Don’t deliver a potted small speech where there is no relevance to the audience or conversation! You will sound inauthentic and people will not want engage. Your information “bite” needs to be in the context and the normal flow of the conversation.

These short “bites” of information have three parts:

1 st Begin with a statement that puzzles, intrigues or is humorous or problem/conflict statement phrased as a question to elicit interest.

2 nd Give a brief description of what you do and maybe an example.

3 rd End with the benefit or resolution it provides

Examples of Lift Pitch

E.g. 1: I build PowerPoint resilience (Statement that may attract interest)

I teach people how to use PowerPoint more effectively in business. F or instance, I’m working with a global consulting firm to train all their senior consultants (Brief description of what he does with who) to give better sales presentations so they can close more business (Benefit).

E.g. 2: You know how most business people use PowerPoint but most use it pretty poorly?

(Problem statement phrased as a question)

Bad PowerPoint has all kinds of consequences – sales that don’t close, good ideas that get ignored, time wasted building slides that could have been used developing or executing strategies (Problem detail). I show businesses how to use PowerPoint

(what he does) to capture those sales, bring attention to those great ideas and use those wasted hours on more important projects (Benefit).

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Exercise 6 - Prepare your message for one of the contacts identified in the previous activity.

Linking statement

Lift Pitch

Call to Action

It is a good idea to have a few versions of your lift pitch and identify the main elements or messages. This allows you to adapt when discussing your objective with different audiences who have different needs. It also helps you relax and authentic.

Tip – When an opportunity arises to network it helps to ask people you meet about them first and see where you can fit into their world. This makes it easier to tailor your story.

Making contact

When contacting people to set up a meeting or have a telephone conversation remember - people are busy. It is important not to take rejection personally and to some extent it is a numbers game i.e.:- o It may take three calls/emails for you to make contact o One in three of your contacts will have a relevant opportunity to meet your objective o One in two meetings will result in a firm career opportunity o You may need to find a dozen opportunities before you are comfortable with your career options

So just using the numbers above, we are talking about 250 calls, emails, contacts and meetings all up by you to surface a firm career opportunity.

Your activity needs to be focused and persistent - remember, don’t take it personally, stay positive and mentally fit.

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How to make contact

People usually make contact in one of four ways. To follow are some tips for each:-

Email

Often a good way of breaking the ice before making a phone call

Particularly good if the contact does not know you

Effective if you need to attach a resume ( don’t do this in the first instance as it will seem too aggressive)

 Don’t over-use this approach and certainly ensure it is not your primary contact method

Always follow up with a telephone call or meeting

Phone

Practice your script/opening (rehearse it out loud with someone)

Have some simple notes with key words, facts and figures (e.g. about the organisation, your achievements)

 Stay objective and don’t waffle

Use their name to personalise the conversation

Smile - this changes the pitch of your voice and research has shown this improves the outcome

Online networking

See Email

Use blogs or group forums for information and to increase your network

Your hit rate with this group will be lower so your activity needs to be higher. Remember to evaluate the return on this networking activity

Face to Face

You may be at a lunch, networking event or social occasion

Your lift pitch works well here

 Remember you are at a social event, so don’t blatantly search for career leads – after all, it is meant to be social.

If an opportunity does arise however, agree on a firm follow up action and check that this is their understanding too e.g. So, I will send you my resume by Friday and call next week to follow-up? Is that OK?

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Exercise 7 – Practice your Pitch

If you have the opportunity - do this exercise with someone but if nobody is available practice in front of the mirror. It may feel silly but it helps to get comfortable with your career story! Take turns to practice making contact with someone in person or by telephone. Also listening to another person deliver their message will also provide excellent learning opportunity.

After the first practice, the receiver should provide feedback to the ‘requester on:- o the ‘requester’s tone e.g. confidence, positivity, smiley pitch o clarity of message i.e. who the requester is, their expertise and what they want o impression they made.

The ‘requester’ should then re-do their contact incorporating the responder’s feedback.

After the first requester has practiced making contact twice, please swap roles.

The Meeting – at last

So it has taken approximately sixteen calls, emails, and contacts for you to land a meeting. Well done for your perseverance! How to maximise a positive outcome?

Prepare!

This meeting is like an interview – you must prepare. Preparation is the key to success. Never go to a meeting without a clear plan of what you want to achieve. To follow is a useful pre-meeting checklist:

The full name and role of the contact

 Their background (see LinkedIn)

 You know how you are connected

 Your objectives – written down

 Confirmed the time and place (best done the day before, email or text will do)

You know how to get there and have allowed plenty of time. Do not be late!

 You have printed any materials that you may need e.g. Resume, Profile

 You have protected yourself from interruptions for that period and can run over the time allocated if the other person is keen.

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During the meeting

Remember you want to make a good impression no matter what so maintain a relaxed but respectful dress, body language and approach to the meeting. The timing you allow for each part of the discussion will depend on how long you have a greed the meeting will go for. Be respectful of others’ time, never go over-time unless they have flagged that this suits them.

This meeting is about gleaning information and perhaps asking for referrals to people who may also be able to assist with your job search or career objective. They may offer these but if they don’t you could potentially say “would you recommend anyone tha t I could speak to further about this?”

In rough terms, structure the meeting as follows:-

Opening/Set the scene

(5 mins)

* Small talk to lighten mood

* Thank for time to meet with you to (state objective here) eg. pick your brains about opportunities in the X sector;

* Exchange business card or contact card

Discussion

(3/4 meeting time)

* Actively & constructively respond

* Strong eye contact

* Ask /cover what you need tomeet your objectives

* Let discussion flow

Close

(5 mins)

* Summarise, record & agree on follow up actions

* Ask for referrals

* Ask to stay in contact

* Thank for their time

Follow up o Ensure you send a thank you email within 24 hours of your meeting. o Always do what you have agreed to do e.g. if they ask you to forward a resume or profile, then do this within 24 hours. It shows you are keen and reliable o It is also a good idea to send a thank you email and update to the person who helped you connect with this person. Not only does this show your appreciation, but it also helps place you on their radar again so they think of you if any suitable opportunities come their way. Look after your network and they will look after you!

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Exercise 9 – Prepare different versions of your lift pitch

Please prepare three different versions of your lift pitch using the action words. Tailor one pitch to each of the three types of networks you have most contact with e.g.

Friends, Professional, Sports-team mates or gym buddies, Community group members, Parents of your children’s friends.

Tip #1 : Does it pass the 4 ‘S’ test? Is it simple, specific, succinct and sincere to the listener?

Tip # 2 : If the work you do is quite obscure or complex, do not go into a detailed description as this will only bore them to tears. Instead try to reference something in popular media that is linked to or shows what problem you solve, solution you provide in a more general way. If they are interested in learning more detail, they will ask

Tip # 3 : Be patient! This looks easy but can be tricky

Lift Pitch# 1 (e.g. with family and friends)

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Lift Pitch# 2 (e.g. for delivery to different people at a professional networking event)

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Lift Pitch # 3 (e.g. with acquaintances introduced by friends)

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Volunteering

Research shows that when people give, their mood and well-being is elevated.

Volunteering not only provides a great way for you to boost your positivity and resilience throughout life but particularly during a transition period, but it also provides a sense of purpose, daily structure and opportunity to use your skills and possibly master new ones.

Volunteering also provides another opportunity for networking!

So aside from all the benefits volunteering provides, to ensure it also helps you move towards your job find objective, here are some tips:- o Research volunteering opportunities by:-

 Asking your contacts. This will remind them you are looking for work and also create a positive impression.

 Contact local organisations e.g. Charities, Lions Club, Rotary Club,

Sporting clubs, School

 Investigate options on line e.g. www.voluntereingaustralia.org and

Volunteering.com.au o Once you have chosen a few organisations, talk to the volunteer coordinator to find ou t what role might provide the best ‘fit’ for your Knowledge, Skills,

Abilities, Personal Attributes and Passions. Research their Facebook page to see who volunteers there and cross-checking with LinkedIn to see if there is any overlap.

Organisations that rely on volunteers will be very keen to have as many hours from you as possible. It is important to limit your commitments to ensure you have time for other people and activities related to your career objective.

How would I like to volunteer?

Why? When?

Who?

(E.g. with which organisation?)

What?

(What would I like to help with?)

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Social Media

Like any networking strategy, you need to be careful to keep it targeted otherwise you will spend many wasted hours crafting diplomatically phrased replies to connections which are not within your target market.

Internet networking sites such as www.LinkedIn.com

all have as their foundation the notion that we are all connected in some way.

If you don’t have a LinkedIn profile, set one up by going to www.linkedin.com

.

If you have one, use it. LinkedIn is not like Face book or Twitter. It is a business tool for connecting people in business. Recruitment firms use it to find you and a growing number of employers are using this method as a sourcing tool.

Top Tips for your profile

 Less is often best

 Get people to recommend your work

 Join discussion groups of people that you network with

 Make it simple for people to search for you under key words and location

(e.g. Payroll Officer, Perth)

 Consider a simple, professional photo

How to use

 Find people that you know and want to reconnect with

 Find new contacts through one of your connections

 Find jobs through the jobs section.

 Research contacts (before first contact)

 Email/call contacts to book meetings

Research specific companies and their contact network

There are a huge number of resources available for different levels of LinkedIn users. These can be accessed at their Help Centre: https://help.linkedin.com/

LinkedIn Webinar Video: How to Optimise Your Profile for Job Search Success https://youtu.be/Ep2nq_oRYLI (9 minutes)

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Ten Tips on Building a Strong LinkedIn Profile

LinkedIn is all about connecting, but before we connect, we look for what we have in common. That’s the key to putting together a profile that jump-starts conversation.

Think of your profile as a way to promote your brand —a professional permalink, a fixed point on the web to promote your skills, your knowledge, your personality.

Brands build trust by using an authentic voice and telling a credible story. Here are ten tips to help you do the same:

1. Don’t cut and paste your resume

LinkedIn hooks you into a network, not just a human resources department. You wouldn’t hand out your resume before introducing yourself, so don’t do it here.

Instead, describe your experience and abilities as you would to someone you just met. And write for the screen, in short blocks of copy with visual or textual signposts.

2. Borrow from the best marketers.

Light up your profile with your voice. Use specific adjectives, colourful verbs, active construction (“managed project team,” not “responsible for project team management”). Act naturally: don’t write in the third person unless that formality suits your brand. Picture yourself at a conference or client meeting. How do you introduce yourself? That’s your authentic voice, so use it.

3. Write a personal tagline.

That line of text under your name? It’s the first thing people see in your profile. It follows your name in search hit lists. It’s your brand. (Note: your e-mail address is not a brand!) Your company’s brand might so strong that it and your title are sufficient. Or you might need to distil your professional personality into a more eyecatching phrase, something that at a glance describes who you are.

4. Put your elevator pitch to work.

Go back to your conference introduction. That 30-second description, the essence of who you are and what you do, is a personal elevator pitch. Use it in the Summary section to engage readers. You’ve got 5–10 seconds to capture their attention. The more meaningful your summary is, the more time you’ll get from readers.

5. Point out your skills.

Think of the Specialties field as your personal search engine optimizer, a way to refine the ways people find and remember you. This searchable section is where that list of industry buzzwords from your resume belongs. Also: particular abilities and

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interests, the personal values you bring to your professional performance, even a note of humour or passion.

6. Explain your experience.

Help the reader grasp the key points: briefly say what the company does and what you did or do for them. Picture yourself at t hat conference, again. After you’ve introduced yourself, how do you describe what you do, what your company does?

Use those clear, succinct phrases here

—and break them into visually digestible chunks.

7. Distinguish yourself from the crowd.

Use the Additional Information section to round out your profile with a few key interests. Add websites that showcase your abilities or passions. Then edit the default “My Website” label to encourage click-throughs (you get Google page rankings for those, raising your visibility). Maybe you belong to a trade association or an interest group; help other members find you by naming those groups. If you’re an award winner, recognized by peers, customers, or employers, add prestige without bragging by listing them here.

8. Ask and answer questions.

Thoughtful questions and useful answers build your credibility. The best ones give people a reason to look at your profile. Make a point of answering questions in your field, to establish your expertise, raise your visibility, and most important, to build social capital with people in your network

—you may need answers to a question of your own down the road.

9. Improve your Google PageRank.

Pat your own back and others’. Get recommendations from colleagues, clients, and employers who can speak credibly about your abilities or performance. (Think quality, not quantity.) Ask them to focus on a specific skill or personality trait that drives their opinion of you. Make meaningful comments when you recommend others. And mix it up - variety makes your recommendations feel authentic.

10. Build your connections.

Connections are one of the most important aspects of your brand: the company you keep reflects the quality of your brand. What happens when you scan a profile and see that you know someone in comm on? That profile’s stock with you soars. The value of that commonality works both ways. So identify connections that will add to your credibility and pursue those.

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