Service, Commissioning or Project Engineer (Southern Region), M4 Corridor
and M25/South East
Salary £22-30k + company vehicle + fuel card + mobile + laptop.
Background:
Control Group are specialists in the specification and installation of integrated electronic systems
predominantly to the commercial market. The Project Engineer role is a highly responsible position which
requires someone who has the ability to manage client expectations, take ownership of operational projects
ensuring corporate responsibilities in terms of profitability and client satisfaction.
The group has extensive resource in electronic system design and innovation, using customised intelligent
systems to inform, control & protect client operations. There is a wide variety of equipment & practices in
use, therefore, a flexible approach with a constant emphasis on learning and development of the technical
skill base is needed, to enable both the company and you to play a key part in directing the next
innovations.
Ideal location: M4 corridor
The company are based in the Cheshire area and frequent travel to the office will be required, as well as
flexibility to travel nationwide and time management as projects dictate.
Job Role:
To work under the direction of the Group Service and Operations Managers to service, install, commission,
maintain and modify large integrated electronic security systems; primarily for CCTV, Access Control,
Alarm, IT and AV applications. Predominantly multi systems designs. There is a wide variety of equipment
in use and a flexible approach will be needed with a constant emphasis on learning and development of
your technical skill base.
This is a responsible job that will involve a great deal of self-directed field work and liaison with clients, IT
departments and suppliers at all levels. You will be required to provide and manage technical support,
documentation and training, on and off site, to clients and field engineers. This role entails the management
of engineers and sub-contractors on site ensuring that health and safety requirements are met.
An advanced understanding of Access Control and/or AV Systems will service as a big benefit towards the
successful candidate.
Reporting:
You will be reporting directly to the Group Service and Operations Managers, as well as the Group
Managing Director from time to time.
Working with:
As a diverse role you will find you will be required to support and require the support of all
departments, but key links must be maintained with the, Client Account Managers, Procurement
Manager, Service Manager, Suppliers, Sub-contractors and other field engineers.
Job Description:
Key Responsibilities of the role include:
While the exact responsibilities will vary, the main duties of the Project/Service Engineer can be
summarised as follows:
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Technical support of client installation and repair of CCTV, DVRs, Access Control (Inc. Biometrics &,
Turnstiles), AV, networked IT systems, routers, switches and servers.
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Support the installation and repair of TCP/IP and networking (this function is heavily supported by the
group remote IT support desk)
On-site management of engineers and sub-contractors.
Review project plan by reviewing design, specifications, plan and schedule changes; recommending
actions as necessary.
Maintain project schedule by monitoring project progress, coordinating resources and resolving
problems.
Review products performance and liaise with Group Operations Manager with concerns.
Maintain project data base by writing computer programs; entering and backing up data.
Maintain product and company reputation by complying with federal and state regulations.
Contributes to team effort by accomplishing related results as needed.
Complete Small Works, Service Calls & Maintenance Calls when necessary.
Liaise with Sales Force, reference Design and equipment requirements
Control project costs by approving expenditures; administering contractor contracts.
Prepares project status reports by collecting, analyzing, and summarizing information and trends;
recommending actions
Required knowledge & experience:
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An advanced understanding of Access Control and/or AV Systems.
A practical knowledge base of CCTV, Access Control (Including Biometrics & Turnstiles), AV,
networked IT systems, routers, switches and servers.
Experience with on-site management of engineers and sub-contractors
Identification of Customer Needs and Challenges
Being influential, confident and motivated
Being logical and decisive
Being objective, flexible and independent
Encouraging fellow co-workers
Handling stressful experiences
Having tact, professionalism and diplomacy
Meeting project deadlines
Organisation and resolving problems
Desired but not essential:
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Ability to manage diary (varied workloads)
A technical knowledge of TCP/IP and networking
This is a fantastic opportunity to join a market-leading company, with great prospects. If you have the
relevant experience and are interested please send an up to date CV to hr@controlgroupINT.com and we
will contact you with further details.