North-West Branch Conference
Behavioural Competence
Monday 12 October 2015
AstraZeneca
Alderley Park, Macclesfield,
Cheshire, SK10 4TG
The North West Branch of the APM will be holding their 2015 full day conference at AstraZeneca's Alderley Park
site in Cheshire on the topic of Behavioural Competence. The conference theme will be based around the nine
behavioural competence domains set out in the original APM Competence Framework.
The aim of the conference is to provide delegates with further insight into the nature and practical application of
the key behavioural competences that are essential for successful project, programme and portfolio (P3)
management.
The development of such 'soft skills' is necessary in order to ensure that the project team are appropriately
motivated and coordinated to achieve the specified P3 objectives.
The conference will be of interest to project practitioners as well as leaders with responsibilities for project
resourcing and personnel development.
Key speakers will include :
Julian Smith
APM Head of External Affairs
Ann Cheung
An independent Consultant using Applied Behavioural Science for effective
P3 management
Colin MacKenzie
Conference Fees
APM Portfolio Communications and Marketing Manager
APM Members
Non-members
£ 108.00
£ 144.00
For groups of 6 delegates*
£ 72.00 per person
* or more - Please contact Colin Baker at colin.baker@apm.org.uk
Conference Programme
9:00
Registration & refreshments
9:30
Introduction & Welcome
Phil Hardy, Chair APM North-West Branch
Julian Smith
Project Management: Communicate
The biggest project failures are caused by poor scope management and inadequate
communication – KPMG global construction survey 2015.
9:40
In his presentation Julian will explore how to frame and present projects effectively
using insights gained from over 20 years of experience in high level politics and
communications.
Julian joined APM as Head of External Affairs in August 2015. He has held senior
level roles in public affairs and communications in central Government including
Head of Parliamentary Relations at the Foreign and Commonwealth Office and
Speechwriter and Private Secretary to the Deputy Prime Minister. He was formerly
Head of External Affairs at the Home Builders Federation.
Ann Cheung
The Impact of Behaviour on Project Delivery
10:10
10.40
Behaviour impacts every aspect of project delivery. Successful project delivery is
achieved when the desired behaviours are consistently and regularly exhibited,
and undesired behaviours are mitigated and eliminated. Success in this context
goes beyond delivering the output to time, cost and quality.
The impact of behaviour on project delivery can be evidenced by the success (or
otherwise) of the project during delivery and on completion.
Coffee / Tea break
Alex Byars
Common Goals?
Conflict management at a
Premier League Football Club
11:00
The prevailing behavioural
culture at Everton FC will be
explored using examples of
conflict from transfer
negotiations, ticket pricing and
short term vs long term
objectives. Alex will also outline
the conflict challenges he faces
as Director of Strategic Projects
and underline the importance of
common goals.
Jim Yates
The Influential Project
Manager
11:30
Project Managers get things done
by orchestrating the activities of
other people, many of whom
they have no legitimate power
over. The most effective
managers can motivate others to
take the required action through
leadership, influence and
persuasion. This session suggests
how Project Managers can
become more influential by
applying ideas drawn from other
areas of management.
Matthew Prendergast
Collaborative Teamworking
Using Edge Hill University as a
case study, the presentation will
demonstrate how Turner &
Townsend delivered the multi
award winning £16m Creative
Edge Building from inception to
completion in 11 months. This
represented a 50% programme
and 33% cost betterment, when
compared against industry
benchmarks. The seminar will
explore how the tools and
techniques used to foster
leadership, teamwork and
communication led the project
team to achieve exceptional
results.
Richard Taylor
Eurofighter Typhoon Helmet –
Accelerating High
Performance
The Typhoon Helmet Mounted
Symbology System is an advanced
binocular helmet-mounted display
which has been introduced into
active front line service with
Eurofighter partner nations. The
presentation will summarise the
programme challenges
experienced leading up to the
entry into active service of the
system in 2012. The presentation
will also describe the
behavioural and leadership
techniques used to align and build
a collective team identity and
ethos to deliver this challenging
programme and product.
Kevin Kane
What are Professionalism and
Ethics in a Globalised World?
12.00
12:30
Members of professional
associations are expected to
behave in an ethical and
responsible manner with regard to
their professional duties.
The UN Global Compact and the
Principles of Responsible
Management Education
(PRME) are increasingly being
adopted by businesses and
professional bodies as a way of
demonstrating commitment to
values of professionalism and
ethical behaviour.
This presentation explains and
explores the Global Compact and
PRME in the context of the APM
and project management
profession.
Buffet Lunch
Networking opportunities for APM delegates
Simon Green
Steve Dineen
The Future of Leadership &
Development for Project
Management
The capability to improve personal
development through the use of
learning technology has never been
greater. Over the last few years,
education has become a successful
online retail offering in its own
right with companies like Coursera,
Udemy and Lynda.com growing at
Uber-like rates. This presentation
will show how leading
organisations like Vodafone,
Google and L'Oréal are
transforming their own learning
functions from sales to engineering
& project management taking on
board the same concepts as these
new retail education companies,
13:30
14:30
15:00
Eileen Roden
Please Behave !!
Dean Sumner
Communications
If an observer came to observe
you and your project team at
work, what behaviours would
they see? The behaviours of the
Project Manager and the Project
Sponsor have a direct impact on
the behaviours of the project
team and project success.
What does communication mean
to you? Do projects come to
fruition because of good chains of
communication, or in spite of
them? This is a very practical,
hands-on session exploring all
aspects of communication..
This interactive session will
explore the value of ‘good’
behaviour to the project and
what we can do to ensure the
value is realised on our projects.
We shall explore where things may
go wrong and why, constructing
solutions and ensuring planning to
avoid serious failings in
communication.
Colleagues will develop an
understanding of how to identify
strengths and weaknesses in the
chain of communication that may
affect their business and client
relationships.
Ian Stewart
Nick Welch
Negotiation and Conflict
resolution in Project
Management.
TBA
Projects often take place under
conditions of scarcity and
constraints of time, cost and
quality. Project performance is
also attached to the careers of
people, whose priorities will
differ. Conflict, then, becomes
inevitable. Negotiation is rightly
named by the APM as a PM
competence and is required for
individuals to resolve conflict and
get projects completed. What is
your negotiation/conflict
management style? This
presentation will give you an
opportunity to improve your
outcomes when facing conflict in
your project work.
Coffee / Tea break
.
Alan Cheung
Behavioural Leadership – a way of life
15:20
Alan will talk about why Behavioural Leadership and making it a way of life is the
key to delivering sustainable improvements to the culture and performance of
Projects and our wider businesses.
He will explore how we can predict behaviours, why we need to start framing things
differently and what simple things we can all do differently to shape the behaviours
we want to see.
Alan will also challenge us to think about what our Leadership Critical Safety
Behaviours really are and what happens when we don’t do them.
TBA
Colin MacKenzie – APM
Overview of the new APM Competence Framework and new Qualification
16.00
The new APM Competence Framework 2nd edition, released in June 2015, describes
APM's new view of the competences necessary for effective project, programme,
portfolio management and PMO in today's project environment. It’s been created by
professionals for professionals and provides a common reference for all organisations
and individuals engaged in project activities regardless of their size, sector or
geographic location.
The presentation will outline the rationale behind its development and summarise a
number of the key benefits it can bring to both organisations and project
professionals. An update on the new APM qualification, currently in pilot, will be
included, which has been developed using the new competence framework.
16.30
Conference Close Summaries of the key themes and messages from the day