SALES CALL GUIDE Equation Consulting (AS10193) (for internal use only) Primary Objective: Bring Value to the Member by moving to Amerinet Contracted Suppliers and signing up new members. Solution Offering: Program Summary: Equation Consulting was founded in 2006 and provides sophisticated, proprietary analytical tools along with proven operations service solutions to address physician economics and practice management. Its unique scientific approach to improving medical practice performance has helped hundreds of organizations seeking an empirically based Solution. They do this through the use of a practice gap and opportunities tool that assesses current practices in relationship to best practice and establishes operational improvement plans to close the gap. They differentiate themselves through their knowledge of how to create optimal physician-hospital alignment and through the use of a proven process to execute strategies to move toward best practice. They differentiate themselves through their unique technology tools and their ability to not only recover cash retrospectively, but to teach on site staff how to prevent future loss of revenue by implementing strategic changes in protocol. Value: Equation is willing to provide a free analysis along with guarantee for savings depending on analysis findings and willingness for commitment from potential customer. Equation’s data analytics are proprietary and viewed as benchmark in the industry for physician practice efficiency. Equation is the only consulting group n the industry that will provide interim management during a time of need. Who to Talk To: CFO VP or CFO in charge of Non Acute Physician Liaison CEO Questions to Ask: How many physician practices are currently in employment owned by the hospital/system? How many have been, or will you purchase over the next 18 months. How do you measure practices against each other financially How profitable are your practices? What current imitates are in place to work with the practices and their profitability? Business Challenges and Targeting Summary: Hospitals are buying physician practices in large numbers and many of them are losing money. Hospitals do not have a good tool to benchmark current physician practices against best practice. Hospitals do not have a good method of measuring downstream revenue associated with an owned physician practice. Hospitals and physician groups have not worked through how to distribute funds when presented with a bundled payment strategy. Supplier Overview: Key Divisions: Equation Analytics: Accurate, digestible information to make sound business decisions is the foundation and core of Equation. Using proprietary data-driven methodologies and innovative, unbiased processes, Equation is able to uncover the economic realities of physician economics whether in hospital, private or academic practice settings. Equation Consulting: Seasoned operations consultants utilize Equation’s proprietary analytic tools to identify gaps and opportunities. Consultants then develop and implement proven solutions designed to improve medical practice performance. Equation Management: In the absence of full time managers or administrators, medical practices struggle with improving economic performance. Equation provides highly seasoned professionals with proven leadership skills and armed with analytical tools to manage the practice through difficult operational periods. Program Highlights of What We Do: Assess the situation High-level (initial assessment is free) Transaction Level Detail Assessment (A-10): Review the 10 economic drivers of Physician Practice to understand the loss Build a Plan: What can be improved? What are the steps to improvement? Fix the Problem: Onsite consulting resources and/or interim management personnel to implement the improvement plan Maximize the Resources: How do you get the most out of the physician enterprise? Downstream revenue, disease management, clinical leadership Future, Strategic Decisions, BI and Decision Support: Review of key areas such as physician acquisition/on boarding, market analysis, dashboards, KPI’s, proformas, budgeting, fair market value assessments, meaningful use attestation, physician funding and contract assessments Competitors and Key Differentiators: Company Competitors and Key Differentiations Focus Why Are We Different? Wellspring Huron Price Waterhouse General hospital consulting General hospital consulting General hospital consulting Focused on physician economics Focused on physician economics Focused on physician economics Value Propositions: Business Challenge (Pain Points) Selling Message (Feature) Physician practices losing money Unable to measure downstream revenue Can benchmark against best practice Equation has a tool to accomplish this Lack of managerial resources Interim management can support areas of weakness Value Proposition (Benefit) Can improve financial performance Can quantify downstream revenue to determine contribution Equation has access to best of class managers for interim assignment Overcoming Objections: Likely Objections Responses We have this area covered How are your practices doing financially? We already have a consultant in this space Who is it and what have the results been? Call to Action/Close/Steps to Implement: • • • Trial Close Question: So based on this information would a no cost assessment against best practice be useful? Suggest the use of the downstream revenue analyzer to determine opportunity. If a member is not currently purchasing through an Amerinet agreement they must complete an Amerinet AS10193 GDF Contacts: Supplier Name Contact Information Equation Consulting (Affiliate of MDR™) Howard Salmon MHA, FACHE, Principal (559) 447-4488 MDR™ Kristen Alcoser Director, Partner Services (559) 447-4488 Email: KristenAlcoser@MDResources.net Amerinet Knowledge Center: www.mdresources.net/knowledge-center.html