Online Access
Failed Appointments
This practice now offers the facility to make online
appointment booking, repeat prescription
ordering and the facility to view export or print any
summary information from medical records,
relating to medications, allergies and adverse
reactions.
As in our previous newsletters we have been reporting
the number of failed appointments each month:
To register to use this service please speak to
reception. Please note that proof of address and
photographic identification will be required in
addition to a signed consent before any passwords
are issued.
Friends & Family Test
Don’t forget that we are still collecting feedback for
the Friends & Family Test on an ongoing basis. The
forms are available in reception and the post box is
located in reception or you to post your forms.
Feedback from the questionnaires will be made
available on the practice website and in reception
every month.
Adderley Green Surgery
Patient Newsletter
During March, 78 appointments were wasted by
patients failing to attend. This amounts to 30 hours of
wasted clinical time, the equivalent to almost a week of
surgery appointments. This is very disappointing,
particularly when we have patients who have difficulty
in obtaining an appointment.
Please don’t forget if you can’t attend please call the
practice on 01782 311266 so that we may offer your
appointment to someone else.
You may also cancel on line if you have registered to use
this service.
Weekend & Evening Doctors
CALL 111
Don’t forget to call NHS 111 if you need assistance when the
practice is closed and it is not a life threatening emergency.
Your call will be triaged and you will be signposted to the
appropriate care pathway for you.
Patient Participation Group – have your say
We are still looking for new members to join our
patient group, or join our virtual group if you are
struggling to find the time to attend meetings.
Ask Bev Heath for more information.
April 2015
Adderley Green Surgery likes to keep
our patients updated with the latest News.......
Appointments
Please note from this month we are making a slight
adjustment to our practice appointment times.
We are now offering early morning appointments from
7am – 8am on Thursday mornings.
Tuesday morning appointments will now be from 8.30am
(previously from 7.30am). The practice will now be open
from 8am on this day.
Clinical Team Update
Please join us in welcoming to our practice clinical
team Dr. Jean Chigumbura.
Dr. Jean will be available for consultations on
Tuesday mornings.
We say goodbye to Practice Nurse Byron Johnson
this month. Byron is pursuing his career at Royal
Stoke Hospital.
Practice Nurses Janet Pusey & Sharon Webb will be
helping out on a temporary basis until another
nurse has been recruited.
Bowel Cancer Awareness Month
Allergy Awareness Week
Depression Awareness Week
1st -30th April 2015
20th - 26th April 2015
20th - 26th April 2015
Bowel cancer is also referred to as colorectal or
colon cancer. Nearly all bowel cancers develop in
the large bowel - two-thirds of these are in the
colon and one-third in the rectum.
When a person who is allergic to a particular allergen
comes into contact with it, an allergic reaction occurs.
This begins when the allergen (for example, pollen)
enters the body, triggering an antibody response. The
antibodies attach themselves to special cells, including
cells called mast cells. When the allergen comes into
contact with the antibodies, these cells respond by
releasing certain substances, one of which is called
histamine. These substances cause swelling,
inflammation and itching of the surrounding tissues,
which is extremely irritating and uncomfortable.
Common symptoms associated with allergic conditions
include:
There are times when we all feel sad, hopeless or fed up; it’s
part of life. Depression is different. With depression these
feelings don’t just go away. They can last for months, becoming
so intense that carrying on with everyday life can become
impossible.
Depression can be hard to spot. There are many different
symptoms, some emotional and some physical. These are some
of the most common, so if you've experienced four or more for
most of the day, nearly every day for over two weeks, it might
be time to talk to someone and visit your GP for help.
The symptoms of bowel (colorectal) cancer can be:
 Bleeding from your bottom and/or blood in
your poo
 A change in bowel habit lasting for 3 weeks
or more especially to looser or runny poo
 Unexplained weight loss
 Extreme tiredness for no obvious reason
 A pain or lump in your tummy
You might experience one, some, all of the above or
no symptoms at all. Remember most symptoms will
not be bowel cancer.
If you are worried about any symptoms that you
think might be caused by bowel cancer, make an
appointment with your doctor.
Just remember you'll not be wasting anyone's time
by getting checked out. If it isn't serious, you'll put
your mind at rest. If it's bowel cancer, early
detection can make all the difference. Over 90%
who are diagnosed at the earliest stage are
successfully treated. So a trip to your doctor could
save your life.
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sneezing
wheezing
sinus pain
runny nose
coughing
nettle rash / hives
swelling
itchy eyes, ears, lips throat and mouth
shortness of breath
sickness, vomiting & diarrhoea
increase in nasal and airway secretions
There may be many reasons why you may experience any
of the above symptoms, however, if you think that you
have an allergy or intolerance you should seek advice
from your GP.
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Tiredness and loss of energy
Persistent sadness
Loss of confidence and self-esteem
Difficulty concentrating and making decisions
Avoiding others and becoming isolated and lonely
Not being able to enjoy things that are usually
pleasurable or interesting
Undue feelings of guilt or worthlessness
Feelings of helplessness and hopelessness
Sleeping problems - difficulties in getting off to sleep
or waking much earlier than usual
Finding it hard to function at work/college/school
Change in appetite
Loss of sex drive and/ or sexual problems
Physical aches and pains
Thinking about suicide and death
Self-harm
Depression is common, and in its mildest form most people can
lead a healthy and active life with the right treatment and
support. On the more severe end, depression can be
devastating and even life-threatening, so don’t go through it
alone. Spotting the signs and getting help early can be vital, so
talk to someone about it and visit your GP for help.