Norstar Feature Codes - English Communications

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Norstar feature codes
These feature codes work on all Norstar systems, version 2.0
and higher software.

Autobumping:A feature that determines what the system does with new Call Log items
when your Call Log is full. When autobumping is on, a new log entry causes the oldest
entry to be deleted. If autobumping is off, your Norstar system does not log calls when
your log is full. Feature 815

Autolog Options:A feature that allows you to select the type of calls that are stored in
your call log. You can choose to log calls that were not answered by anyone within the
system, to log calls that were unanswered at this phone but which were answered
elsewhere and not answered at this phone, or to not have calls automatically logged.
Feature *84

Button Inquiry: With this feature you can check the function of each programmable
button on your system telephone. Feature *0

Call Duration Timer: A feature that allows you to see how long you spent on your last
call, or how long you have been on your present call. Feature 77

Call Forward: A feature that forwards all the calls arriving at your telephone to another
telephone in your Norstar system. To have calls forwarded outside the system, use line
redirection. Feature 4

Call Information: Call information allows you to display information about incoming
calls. For external calls, you can display the caller name, telephone number and the line
name. For internal calls, you can display the name of the caller and the internal number.
You can obtain information about ringing, answered, or held calls. Feature 811

Call Log: Enter your call log to view a record of incoming calls. The log could contain
the following information for each call: Sequence number in call log, name and number
of caller, long distance indication, indication if the call was answered, time and date of
the call, number of repeated calls from the same source, and name of the line that the call
came in on. See autobumping, autolog options and call log for further information.
Feature 812

Call Park: With this feature you can place a call on hold so that someone can retrieve it
from any other telephone in the norstar system by selecting an internal line and entering a
retrieval code. The retrieval code appears on the display of your telephone when you park
the call. You can park up to 25 calls on the system at one time. Feature 74

Call Pickup Directed: A feature that allows you to answer a call ringing at any system
telephone by entering the internal number of that telephone before taking the call. Call
Pickup directed is enabled under feature settings in system programming. Feature 76

Call Queuing: If you have several calls waiting at your telephone, you can invoke the
call queuing feature to answer them in order of priority. Priority is given to incoming
calls, followed by callback and camped calls. Feature 801

Camp-On: A feature that allows you to reroute a call to a telephone even if the lines on
that telephone are busy. To answer a camped call, use call queuing or select a line if the
camped call appears on your telephone. Priority is given to queued calls. Note: Systems
which use a centralized voicemail system attached to a meridian 1, can provide this
service to all nodes of the network. Feature 82

Class of Service Password: A six-digit code allows you to switch from your current
Class of service to one that allows you to dial numbers prohibited by your current class of
service. Feature 68
Conference: A feature that allows you to establish a three-person call at your norstar
telephone. Feature 3


Contrast Adjustment: Allows you to set the contrast level of your telephone display.
Feature *7

Dialing Modes: This feature allows to set the dialing mode of your telephone. Norstar
supports three dialing modes: Automatic dial, Pre-Dial, and Standard dial. All three
modes support on hook dialing, meaning you can dial a call without picking up the
receiver. The special features of the Automatic and pre-dial modes are available only
when you dial on-hook. Feature 82

Do Not Disturb: A feature that stops calls from ringing at your telephone. Only Priority
calls will ring at your telephone. A line button will flash when you receive a call, but will
not ring. Feature 85

Feature Programming: Allows you to program a feature code on to a memory button.
Feature *3

Last Number Redial: A feature that allows you to redial the last external number that
you dialed. Feature 5

Line Pool: A group of lines used for making external calls. Line pools provide a efficient
way of giving a telephone access to external lines without taking up many line buttons. A
line is assigned to be part of the line pool under Trunk/Line data in Line programming.
Feature 64

Line Redirection: A feature that allows you to redirect all calls on an incoming line to a
destination outside the norstar system. Once a line is redirected it cannot be answered
within the Norstar system. Feature 84

Link: If your Norstar is connected to a Private Branch Exchange (PBX), you can use a
link signal to access special features. The link signal can also be included as part of a
longer stored sequence on an external autodial button or in a speed dial code. Feature 71

Long Tones: A feature that allows you to control the length of a tone so that you can
signal devices such as a fax or answering machines which require tones longer than the
standard 120 milliseconds. Feature 808

Move Line Buttons: A feature that allows you to move assigned lines to different
buttons on your telephone. Feature *81

Page: A feature that allows you to make announcements over the norstar system. You
can make Page announcements over the telephone speakers and/or external speakers.
Feature 60

Pause: A feature that enters a 1.5 second delay in a dialing sequence on an external line.
This is often required for signaling remote devices such as answering machines, or when
reaching through to PBX features or host systems. Feature 78

Pickup Group: A telephone can be placed into one of nine pickup groups. A call ringing
at a telephone within a pickup group can be picked up at any other telephone within the
same pickup group. A telephone is assigned to a pickup group under Capabilities in
terminals and sets programming. Feature 75

Programmed Release: A feature that performs the function of the release button in a
programmed dialing sequence. Feature *89

Ring Again: A feature that can be used when you can not get through to someone on
your Norstar system because their telephone is busy or there is no answer. Ring again
instructs the Norstar system to inform you when they hang up or next use their phone.
Feature 2

Ring Type: A feature that allows you to chose from one of four different distinctive rings
for your telephone. Feature *6

Run/Stop: A feature that creates a break point in a programmed external dialing
sequence. When you press a programmed Key, the system dials the number up to the
run/stop. When you press it again, the system dials the digits following the run/stop.
Feature *9

Saved Number Redial: A feature that allows you to save the number of a external call
you are on so that you can dial it again later. Feature 67

Show Time: While on a call, accessing this feature allows you to see the current date and
time on the Norstar telephone. Feature 803

Transfer: A feature that allows you to redirect a call to another telephone in your Norstar
system, over a network or outside your Norstar system. Feature 70

Trunk Answer: A feature that you can use to answer a call on any line that has an active
ring service Service mode, even if that line does not appear on your telephone. Trunk
answering is enabled in services programming. Feature 800

User Speed Dial: Three-digit codes (256-279) can be programmed to dial external
telephone numbers. User Speed Dial numbers are programmed for each telephone, and
can be used only at the telephone on which they are programmed. Feature *4

Voice Call: A feature you can use to make a announcement or begin a conversation
through the speaker of another telephone in the Norstar system. The telephone you call
will not ring, instead the person you call will here a beep and then your voice. Their
phone will beep periodically to remind them that the microphone is open. Feature 66

Voice Call Deny: A feature that prevents your telephone form receiving voice calls.
Feature 88

Wait for Dial Tone: A feature that causes a sequence of numbers to pause until dial tone
is present on the line before continuing to dial. This feature requires a Services or Combo
Cartridge. Feature 804
Feature Code
Function
Feature Code
Function
FEATURE
0
Speed Dial
FEATURE
801
Call Queuing
FEATURE
1
Send Message
FEATURE
802
Group Listen
FEATURE
2
Ring Again
FEATURE
803
Display Date & Time
FEATURE
3
Call Conference
FEATURE
811
Caller ID Info
FEATURE
4
Call Forward
FEATURE
812
View Call Log
FEATURE
5
Last No. Redial
FEATURE
813
Manual Call Log
FEATURE
60
Page-General
FEATURE
815
Deletes Call Log Items
FEATURE
61
Page-Sets
FEATURE #Ftr Code Cancels a Feature
FEATURE
62
Page-External
Spkrs
FEATURE
*0
Button Inquiry
FEATURE
63
Page-All
FEATURE
*1
Erases Feature
FEATURE
64
Line Pool
FEATURE
*2
Programs Autodial Key
FEATURE
65
View Message
FEATURE
*3
Programs Feature Key
FEATURE
66
Voice Call
FEATURE
*4
Program Speed Dial
FEATURE
67
Save No.
FEATURE
*6
Ring Type
FEATURE
68
Class of Service
FEATURE
*7
Contrast of Display
FEATURE
69
Priority Call
FEATURE
*80
Ring Vol
FEATURE
70
Transfer
FEATURE
*81
Move Lines
FEATURE
74
Call Park
FEATURE
*82
Dialing Mode
FEATURE
75
Group Pickup
FEATURE
*84
Call Log
FEATURE
76
Directed Pickup
FEATURE
*85
Assign Call Log Pswd
FEATURE
77
Call Duration
Timer
FEATURE
*89
Release
FEATURE
78
Dialing Pause
FEATURE
*84
Call Log
FEATURE
79
Exclusive Hold
FEATURE
*85
Assign Call Log Pswd
FEATURE
82
Call Camp
FEATURE
*89
Release
FEATURE
83
Privacy on Lines
FEATURE
980
VM Leave Message
FEATURE
84
Redirected Line
FEATURE
981
VM Open Mailbox
FEATURE
85
Do Not Disturb
FEATURE
982
VM Operator Feature
FEATURE
86
BGM on Speaker
FEATURE
983
VM Administration
FEATURE
88
Block Voice Call
FEATURE
986
VM Transfer to Mbox
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