BUSINESS STUDIES -
VALUE BASED QUESTIONS
Q1.Heena and Ramesh are working in the same organization. They have the same
qualification, experience and designation. Heena gets Rs.15000 per month
whereas Ramesh gets Rs 20000 per month.
Contextual
(A)
Which principle is violated in the above situation
Answer – principle of equity
(1)
Value Based
(B)
Which values are not adhered to by the organization?
Answer
(A) Principle of equity
(B) Equity, Co-operation, Mutual understanding
Khushboo
(3)
Ghaziabad Public School
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Q2.Director of book publishing co, identifies the importance of values based
questions in CBSE curriculum as an early opportunity and published a book on
these type of question .It became popular and the turnover of the company
increased tremendously. Seeing the demand some book sellers started charging
high prices.
Contextual
(A)
Explain briefly the significance of understanding business
environment.
Value based
(2)
(B)
Which value is not being followed by the book seller in the above
text?
(2)
Answer
Value not being followed is (a) Honesty (b) Concern about others (c)
Responsibility
Social
Shilpi Anand (Uttam School For Girls) and
Mandeep Kaur (Deep Memorial Public School)
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Q3.Lifebuoy is the brand name of a marketed of HUL. It has adopted a 5 years
LSC (Lifebuoy swasthye chetna) scheme with a provision to educate and spread
awareness about health and hygiene.
Contextual
(A)
Explain the dimension of business environment referred to in the
above text.
(2)
Social dimension
Value based
(B)
Mention the values that are being followed by HUL.
(2)
Answer
(A)
(B)
(C)
(D)
Social responsibility
Kind
Concern for other
Fair
Shilpi Anand (Uttam School For Girls) and
Mandeep Kaur (Deep Memorial Public School)
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Q4.Mr X is a CEO of the ABL Company who is always ready to adopt new
technology according to business environment .Earlier he was packing
beverages/soft drinks in plastic bottles. Now he is packing in tetra packs which is
very hygienic, informative and attractive.
Contextual
(A)
What are the characteristics or importance of product mix?
Ans: Functional
Psychological
Social
(2)
Value Based
(B)
List any 2 values which are embodied by the organization.
(2)
Ans: Dynamic Environment
Social Responsibility
Monika Kapoor
Sanskar the co-educational school
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Q5 Ritu works at a level where she has to interact daily with the workers in Ritu
Ltd. Workers feel hesitant in approaching her for the work related issues and also
their personal problems.
Contextual
(a) Which level of management is Ritu working at ?
(b) List any four functions performed by her.
1
2
Value based
(c) Suggest values which would help her to develop cordial relations with her
workers.
1
Answer
(c) Values
(i)
Understanding
(ii) Empathy
Rashmi Kaul
Kothari International School
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Q6. A Company ”X” ltd is manufacturing electronic goods .It had enjoyed a
substantial market share and a larger customer satisfaction. But for the past few
years it has been facing problem because its targets have not been met. The
management without analysing the reasons for deviation had turned out many
employee and decided to compromise on the quality of the products so as to
maintain the profit . There is strong need to revise its controlling process.
Value Based
(A)
Which values are missing in this situation?
(2)
List the main steps involved in the process of control?
(2)
Contextual
(B)
Answer
(A)
Effective decision making
Fairness
Social obligations
Managerial Efficiency
(B)
Process of control
Setting performance standard
Measurement of actual performance
Comparing actual performance
Analysing deviation
Meenakshi Sachdeva
Gurukul- The school
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Q7. Lally Motors Ltd. An auto company has not clearly laid down its objectives
and target to be achieved by the employees are not specified in concrete terms.
As a result, the company was unable to face the fierce competition, resulting in
decreased market share.
Now the company does introspection and wishes to plan for the future.
Contextual
Enumerate the procedure that the company follows to plan its activities.
(2)
Value based question:
Which values are being overlooked?
(2)
Answer
Values overlooked were:
Vision to plan ahead
Responsibility of the company towards its stakeholders such as banks,
shareholders, employees.
Meena Chandhok
Seth Anandram Jaipuria School, Vasundhara
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Q8.Varun the manager of M V kini firm tries to compensate the employee as per
the Capabilities and makes sure that the right person is on the right job and also
analysis the no of employees present and the no of employees required for the
vacant job.
Contextual
(A)
What is work load and workforce analysis .
(2)
Workload analysis- No and types of employees required to complete the
job.
Workforce analysis- Analysing existing workforce already occupying the
job positions.
Value Based
(B)
Which values are reflected in the above example.
(2)
Ans :
Discipline
Fair
Responsible,Initiative
Shilpi Anand (Uttam School For Girls) and Mandeep Kaur (Deep Memorial
Public School)
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Q9. ABC Company is a software solution provider company. The company
selected 50 employees They arranged for a workshop for training of all new
employees who have joined the company which can train them to adapt to the
working environment of the company.
Contextual question:
i)
Which type of training is referred to in the above text? Explain it briefly?
(2)
Answer: Induction Training
Value based:
ii)
Which values does the ABC company desires to emphasize?
Ans: i)
iii)
iv)
(2)
motivation
team spirit/unity
Adaptability
Shilpi Anand (Uttam School For Girls) and Mandeep Kaur (Deep
Memorial Public School)
Q10.Mr Rohit is the owner of a readymade garment unit manufacturing and
marketing all types of garments. He used to distribute his authority and
responsibility to his managers of various departments. His managers were very
creative and would give him information regarding latent trends, fashion and
public preference and tastes etc. He would also appreciate their effort and
incorporate their ideas. He also offered various incentives to the employees. Due to
illness, he introduced his friend Mohit into the business. Mohit used to visit various
places and look for trends himself. He used to listen to the inputs given by his
managers but he never implemented them. The managers started feeling ignored
and lost motivation to work hard. They only followed what was the ordered by
Mohit.
Contextual question:
i)
With reference of the above organization, distinguish the methods of
working of Mohit and Rohit as centralization and decentralization? (2)
Answer: Mohit-centralization
Rohit- decentralization
Value based:
ii)
Which values are different in the style of working of Rohit and Mohit?
(2)
Ans: 1. motivation
2. coordination
3. team spirit/unity
4. adaptability
Ankita Gupta
DAV Centenary public school,Chander
nagar gzb.
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Q11. Management of XYZ Ltd fulfils all its objectives and the organization is able
to work effectively and efficiently. It is using environment friendly methods of
production and disposing off the waste material either by recycling it or using the
same for landfill in such a manner that the aquatic life is not disturbed. Thus it also
provides employment opportunities to the disadvantaged sections of the society.
Contextual question:
a) Identify the objective of management of XYZ Ltd which it wants to fulfil by
doing the above activities and explain it briefly.
(2)
Answer: social objective
Value based question:
b) Identify any two values which XYZ Ltd desires to emphasize through its
above stated activities.
(2)
Solution to Value based question:
a) Waste management
b) Responsibility towards disadvantaged sections of the society
Shilpi Anand (Uttam School For Girls)
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Q12. Zee Ltd was not performing well. After detailed analysis it was discovered
that workers of production Department were not satisfied with the behaviour of Mr
Ajay the production manager as workers were asked to work for long hours
without any rest. Keeping this in view this the management decided to replace Mr.
Ajay with Mr, Ajhar who had recently completed his MBA from IIM Ahmedabad.
Mr Ajhar did a detailed analysis of the work which involved heavy manual labour.
He allowed small pauses to the workers so that they could recharge their energy for
optimum contribution.
Contextual question:
a) Name and explain the technique of scientific management adopted by Mr
Ajhar.
2
Fatigue study
b) He further desires to find out the best ways of doing a job. Suggest to him
the technique of management.
1
Method study
Value based question
c) State the values emphasized by allowing small pauses to workers.
Respect towards employees, humanism, sympathy
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Shilpi Anand (Uttam School For Girls)
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