Target Market Research Target Market Primary: Female High-School Seniors Secondary: Parent(s), guidance counselors, high-school sports coaches, female highschool juniors and females enrolled in junior/community colleges interested in transferring Demographics Pennsylvania: 2010-2011 http://www.education.state.pa.us/portal/server.pt/community/graduates/7426 Graduating females 17-18 years old 65,175 total public school female graduates 52,117 college bound (80%) 88 American Indian 1,821 Asian 9,325 African American 4,007 Hispanic 441 Multi-Racial 36 Native Hawaiian or Pacific Islander 49,457 White Female high school students are more likely to be in the labor force (24.7 percent) than are males (19.5 percent) (Bureau of Labor Statistics, 2011). Geographics 2010 Female Population by Age for Pittsburgh, PA o Age 12 to 17 – 6% or 9,247 o Age 18 to 24 – 15% or 23,076 Census 2010 – Totals based on all school districts o PA females ages 15 to 17 – 251,182 o PA females ages 18 to 19 – 191,419 o WV females ages 15 to 17 – 32,903 o WV females ages 18 to 19 – 25,330 o NJ females ages 15 to 17 – 134,262 o NJ females ages 18 to 19 – 83,305 Dropout Statistics by Geographic Region (2009 study) o Northeast – 7.1% o South – 8.4% o West – 8.6% Coraopolis, PA Weather Facts (according to TheWeatherChannel.com) 2 o o o o o On average, the warmest month is July. The highest recorded temperature was 103°F in 1988. The averages coolest month is January. The lowest recorded temperature was -22°F in 1994. June is the average wettest month. 3 Psychographics What behavior patterns of a high school girl make her want to come to RMU? - I went around and asked, “What makes girls choose a college? Why did you come here?” THE CAMPUS! They felt that Robert Morris University had a beautiful campus and loved the hills because it was a good workout to keep them thin. They could not get over how beautiful it was in the fall, and loved how it was not in the city (somewhat secluded). Great campus feel. Girls want that campus feel. Robert Morris is a great size. The classes are not extremely large. They would not be just a number. They could stand out here, and really make something of themselves. Girls want to be comfortable; they feel that with this school being so small they wouldn’t have a problem making friends, and getting involved in activities. We have great activities, programs and clubs on campus. Our business program is fantastic, there were other great majors to fall back on as well if they decided to switch. They agreed that most women are indecisive and do not exactly know what they want to do. We have a great roommate matching system, which is very important to girls. They said that they were worried about being matched with a freak, but were satisfied. Most people here are from PA, they can stay close to their family, friends and boyfriends Our food in the cafeteria is very above average for the college level. Athletics They could go to school and play a sport at the division one level. Private atmosphere Job placement after college Close to Robinson mall, and not far from a major city Nationally, girls in 12th grade look like this: Social Life o 82% get together informally with friends at least once a week o 67% use Facebook or other social media almost every day o 70% go out at least two evenings per week for fun and recreation After High School o 88% think their lives will get better in the next five years o 66% plan to graduate from a 4-year college program o 64% agree or mostly agree that they are eager to leave home and live independently of their parents According to the National Center for Education Statistics (August 2012 Study) 96% of female high-school seniors wanted to go to college Female students who do enroll in college tend to do it immediately after graduation, close to half chose a four-year institution 4 80% of female high-school seniors consulted college web sites, publications, or search guides for information on college entrance requirements Female students are more likely than male students to ask a college rep for information Study also found that female students are more likely than male students to participate in campus clubs during their first year during college When looking at postsecondary school choice factors… o “In 2004, among the 93 percent of high school seniors (both genders) with postsecondary aspirations, 67 percent reported that the availability of courses was very important to them when selecting an educational institution. Seniors with postsecondary aspirations also reported the following as very important choice factors: low expenses (36 percent), the availability of financial aid (57 percent), and an institution’s academic reputation (58 percent). Higher percentages of females than males considered all of these school choice factors to be very important to their school choice. (Ross et al., 2012).” Behavioral “In 2004, more females than males enrolled in third-year-and-above foreign language courses in their senior year (18 versus 11 percent, respectively).” “In the August 2012 issued of its magazine, Direct Marketing News reported that marketing efforts targeting millennials must be engaging and entertaining to be effective (“Entertaining…”, 2012).” Noel-Levitz, OmniUpdate, CollegeWeekLive and NRCCUA conducted a survey of nearly 2,300 college-bound high school students regarding the use of mobile devices for college searches. 94% said they use a mobile device to research colleges. o 52% said they had views a school’s Web site on a mobile device o The following items were considered most valuable content for mobile searching: Academic program listing Cost/scholarship calculators A calendar of important dates and deadlines Specific details about academic programs An application process summary Online application forms o Content they said was somewhat valuable: Forms to receive more information (by e-mail, postal, or text messages) Scheduling interviews and campus visits An interactive campus map A tour of residence hall facilities Videos on student life, academics and alumni Live phone/instant message communications with admissions representatives Links to a school’s Facebook and Twitter pages 5 o 93% reported that they were able to find the information they needed while browsing via mobile device Optimizing for mobile browsing and updating content regularly, it is more likely students would come away with a positive opinion of the school and return to visit the school’s mobile site o 84% of students reported using Facebook; 76% on a mobile device o 78% reported using YouTube; 63% on mobile device o 25% reported using Twitter; 24% on mobile device o Nearly half of students have visited a school’s Facebook page more than once o 50% of students said they would “like” a school’s Facebook page so postings would appear on their walls o 83% would view the Facebook page of a school they were considering if given the chance Competition for RMU University of Pittsburgh o Pittsburgh, PA o 28,000 students o Tuition: $16,000 o Most popular majors: Business, Health, Engineering Duquesne University o Pittsburgh, PA o 5,000 students o Tuition: $30,000 o Most popular majors: Business, Health Carlow University o Pittsburgh, PA o 1,900 students o Tuition: $24,000 o Most popular majors: Health, Education, Business Allegheny College o Meadville, PA o 2,000 students o Tuition: $37,000 o Most popular majors: Biology, Social Sciences, Psychology Carnegie Mellon University o Pittsburgh, PA o 6,000 students o Tuition: $45,000 o Most popular majors: Engineering, Computer and Information Sciences, Visual and Performance Arts La Roche University o Pittsburgh, PA 6 o 1,300 students o Tuition: $24,000 o Most popular majors: Business, Health, Visual and Performing Arts Community College of Allegheny County (2-year program) o Pittsburgh, PA o 20,000 students o Tuition: $3,000 o Most popular majors: Health, Business, Liberal Arts Indiana University of Pennsylvania o Indiana, PA o 13,000 students o Tuition: $8,600 o Most popular majors: Business, Social Sciences, Health Chatham University o Pittsburgh, PA o 2,178 students o Tuition: $21,841 Washington & Jefferson College o Washington, PA o Undergrad students: 1,457 o Student-to-faculty ratio:11 to 1 o Campus setting: Suburb o Tuition: $25,561 Point Park University o Pittsburgh, PA o Campus Setting: City o Population: 3,861 (3,332 undergrad) o Student-to-faculty ratio: 14 to 1 o Tuition: $20,222 7 The competition of Robert Morris University uses the following methods of advertising T.V commercials Radio commercials Billboards High school college fairs Social networking Online Ads through websites promoting colleges such as collegeboard.com and others Business Major Statistics (Nationwide) One out of every five new college grads is a business major Other Useful Statistics (Nationwide) Employers indicated that workplaces most value three skill sets: Analytic, communication and teamwork 45% of college students don't learn much of anything in their first two years of college, while more than one out of three students graduate with no improvement in writing and analytical skills. Useful Sites for High School Seniors 20 Things High School Seniors Should Be Doing Now http://www.cbsnews.com/8301-505145_162-37246061/20-things-high-schoolseniors-should-be-doing-now/ JuniorsandSeniors.com - http://www.highschoolseniors.org/ - 8 Other Successful Ads Run by Universities: Targeted Towards Women Virginia College 9 10 References Bureau of Labor Statistics. (2011). Labor force participation among students and nonstudents. U.S. Department of Labor, The Editor's Desk. http://www.bls.gov/opub/ted/2012/ted_20120420.htm Chapman, C., Laird, J., Ifill, N., KewalRamani, A. (2011). Trends in high school dropout and completion rates in the Unites States: 1972 – 2009. U.S. Department of Education. http://nces.ed.gov/pubs2012/2012006.pdf Entertaining + engaging = effective. (2012). Oncampusadvertising.com. http://blog.oncampusadvertising.com/blog/how-to-market-to-students Ingels, S., Dalton, B., & LoGerfo, L. (2008). Trends among high school seniors: 19722004. U.S. Department of Education: National Center for Education Statistics. http://nces.ed.gov/pubs2008/2008320.pdf Kramer, A. (2012). Girl talk: what high school senior girls have to say about sex, love and relationships. Seventeen Magazine. http://www.thenationalcampaign.org/resources/pdf/pubs/girl-talk.pdf O’Shaughnessy, L. (2011). 8 reasons not to get a business degree. CBSnews.com. http://www.cbsnews.com/8301-505145_162-37244200/8-reasons-not-to-get-abusiness-degree/?tag=mwuser Pittsburgh Population by Age. (2012). CLRsearch.com. http://www.clrsearch.com/Pittsburgh_Demographics/PA/Population-by-Age Ross, T., Kena, G., Rathbun, A., KewalRamani, A., Zhang, J., Kristapovich, P., Manning, E. (2012). Higher education: gaps in access and persistence study: statistical analysis report. U.S. Department of Education, National Center for Educational Statistics. http://nces.ed.gov/pubs2012/2012046.pdf School District Demographics System – Map Viewer. (2012). National Center for Education Statistics. http://nces.ed.gov/surveys/sdds/ed/index.asp?st=PA The mobile browsing behaviors and expectations of college-bound high school students. (2012). Noel-Levitz, Inc. http://omniupdate.com/assets/whitepapers/pdfs/MobileExpectations.pdf