Crista Renouard – Marketing, Communication, and Design 308 Paradise Cir Belmont, NC 28012 832.818.5584 crista.renouard@gmail.com www.cristarenouard.com An inspired, yet pragmatic marketing creative with over 10 years experience in the B2B and B2C marketing environments who specializes in creating ads and marketing collateral, developing and managing brands and campaigns in web and print, and conducting market analysis and research, and development market strategy and goals. Industrious, organized and naturally driven to win, I am looking for a company as committed to excellence as I am. Expert in MS Office including data analysis using Excel and database creation using Access Expert in Adobe Photoshop, Illustrator, and InDesign to design page layouts, multi-page documents, logos, and web graphics Expert in supervising print production of multi-page documents and custom size mailers Experienced at managing web sites and web development including coding HTML and CSS Experienced in budget development and cost controlling Relevant Work History Smoothwall Inc. - 02/2014 – Present 980.224.9063 www.smoothwall.com/en-us Marketing Manager Charlotte, NC Marketing responsibilities include: • Customizing all marketing materials to be consistent with the unique voice of the US market • Developing custom collateral and tailored mass emails to support US sales staff • Writing press releases and blog posts to raise public profile • Managing trade shows including budgeting, booth design, accommodations, and services • Participating in departmental strategy sessions to establish goals, objectives, and methods • Collaborating on brand improvements to keep style fresh and consistent with US voice • Monitoring US market environments and key competitors • Managing US web presence and Google Ad words campaigns Management responsibilities include: • Delegating team workload and training staff to optimize work flow • Planning and prioritizing projects by deadlines • Creating and tracking budgets on a per project, per month, and per year basis by category • Supervising the creation of the weekly staff newsletter and bi-weekly product newsletter Stein Service & Supply LLC - 07/2012 – 02/2014 704.587.9558 www.steinservicesupply.com Inside Sales and Marketing Specialist Charlotte, NC Inside Sales Responsibilities include: • Order fulfillment from quotation through shipment including calculation of freight charges, making arrangement for payments or credit, and drop-shipment of non-stock items. • 281.485.191Resolving customer disputes Marketing Responsibilities include: • Updating website pricing, product organization, SEO, and Google analytics implementation including photo retouching • Creating HTML email blasts using Constant Contact Rollac Shutter of Texas, Inc. - 02/2002 – 08/2009 Pearland, TX 281.485.1911 www.rollac.com Marketing Manager Marketing responsibilities include: • Analyzing sales histories relating to product performance and customer segmentation • Acquiring leads via direct mail campaigns, trade shows, and advertisement • Booking and managing trade show presence including booth set-up and accommodations • Creating and analyzing surveys for customer feedback • Designing, writing, and producing the Quarterly Newsletter, advertisements, and collateral • Development of new brands and a new corporate identity and logo Management responsibilities include: • Delegating team workload • Planning and prioritizing projects by deadlines • Creating and tracking budgets on a per project as well as per year basis Formal Education UNC Charlotte - 08/2011 – 06/2012 BA Comm. Mass Media Track - GPA: 3.8 Communication research and application, media law, philosophy Charlotte, NC University of Houston - 08/2009 – 05/2010 BA Comm. Advertising Track - GPA: 3.2 Communication theory, news writing and editing, advertising writing and campaigns Houston, TX San Jacinto College South - 01/2003 – 012/2006 AA Behavioral Science - GPA: 3.83 Liberal Arts Basics and philosophy Houston, TX The Art Institute of Houston - 06/2000 – 012/2002 AAS Graphic Design - GPA: 3.14 Adobe creative suite, flash, print production, typography, and logo design Houston, TX References Linda Foley - Smoothwall Inc. Accounting Manager and adjacent team member P: (980) 224-9061 Ben Berman - Smoothwall Inc. Southern Sales Manager and adjacent team member P: (980) 224-8949 Travis Willis - Rollac Shutter of Texas, Inc. Marketing Manager and my former team member P: (281) 485-1911