Invitation to Tender Migration to Office 2010 & Windows 7 –Timebox Four Contract Reference CP13/07/238 24th September 2012 Draft Version 0.4 Page 1 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Contents 1 2 3 Introduction & Background ........................................................................................................................... 3 1.1 States of Jersey...................................................................................................................................... 3 1.2 Project Background ............................................................................................................................... 3 1.3 High Level Requirement ........................................................................................................................ 5 1.4 Key Drivers ............................................................................................................................................ 5 1.5 Legal Requirements for working within Jersey ..................................................................................... 5 1.6 Community Benefits .............................................................................................................................. 5 Specification / Scope of Work ........................................................................................................................ 7 2.1 Contract period ..................................................................................................................................... 7 2.2 SPECIFICATION & FORM OF SPECIFICATION RESPONSE ....................................................................... 7 2.3 Project Control. ................................................................................................................................... 13 2.4 Out of Scope ........................................................................................................................................ 14 2.5 Resourcing ........................................................................................................................................... 15 2.6 Key Performance Indicators ................................................................................................................ 15 2.7 Contract Management ........................................................................................................................ 15 2.8 Payment Schedule ............................................................................................................................... 15 2.9 Terms and Conditions ......................................................................................................................... 15 2.10 Supply Jersey ....................................................................................................................................... 15 Pricing Schedule ........................................................................................................................................... 17 3.1 Tender Pricing Format ......................................................................................................................... 17 3.2 Acceptance period .............................................................................................................................. 17 3.3 Currency .............................................................................................................................................. 17 3.4 Value Added Tax (VAT) ........................................................................................................................ 17 4 Tender Timetable ......................................................................................................................................... 18 5 Evaluation criteria ........................................................................................................................................ 19 6 7 5.1 Selection basis ..................................................................................................................................... 19 5.2 The criteria .......................................................................................................................................... 19 5.3 Feedback ............................................................................................................................................. 19 Instructions for submitting a response ........................................................................................................ 20 6.1 Tender Return Date ............................................................................................................................. 20 6.2 Documents to be returned .................................................................................................................. 20 6.3 Instructions for Tenderers ................................................................................................................... 20 Declaration Statements ............................................................................................................................... 22 7.1 8 Form of Tender & Tender Declaration ................................................................................................ 22 Form of Agreement ...................................................................................................................................... 24 Appendix A – Current Utilised Hardware ............................................................................................................. 25 Appendix B – Current Software ............................................................................................................................ 26 Issued Version 1.0 Page 2 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 1 Introduction & Background 1.1 States of Jersey The States of Jersey (SoJ) is the government (www.gov.je) of the Island of Jersey and is responsible for the management of the Islands finances and operation of its public services. Jersey does not sit within the European Union but as a Public Sector body it applies the principle of transparent procurement practices in accordance within the boundaries of their own laws and financial regulations. The Government employs in the region of 6,500 staff and is currently organised into the following Ministerial Departments: Chief Ministers (CMD) Economic Development (EDD) Education, Sport & Culture (ESC) Home Affairs (HA) Health & Social Services (HSSD) Housing (HD) Non‐Ministerial Planning & Environment (P&E) Social Security (SSD) Transport & Technical Services (TTS) Treasury & Resources (T&R) The functions of the Departments follow similar roles to the UK Government but on a smaller scale, with diverse requirements. 1.2 Project Background The current standard States of Jersey desktop computer has been in use for 10 years. The core desktop software (Office 2003) has not been fully supported by Microsoft since July 2011 with the operating system (Windows XP) being due for retirement in July 2014. This deliverable of the overarching project will be to replace the existing desktop software with the latest Microsoft products. This upgrade provides several benefits as well as being operationally necessary. These include, but are not limited to the following: • • • • • improved security features improved performance for users the ability to provide more efficient centralised support rapid and efficient deployment of future upgrades potential cost savings in future purchase of desktop equipment The overall Windows 7 / Office 2010 project is one of the largest and most complex projects that Information Services has approached to date. As such this project is being approached by combining the standard elements of traditional project management with the time boxing approach from agile project management. Issued Version 1.0 Page 3 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four The States requires a proposal for two options: Option 1 To deliver a like-for-like Windows 7 desktop based on the rest of the States of Jersey estate, by this, an upgrade to Windows 7 and Office 2010 using the existing States of Jersey infrastructure. a. Config Manager 2012 b. AppV4.6 c. SCCM 2012 SP1 Option 2 To upgrade the entire HSS estate (including thin clients) to a model based on the Microsoft clinical desktop best practice. To build a platform which delivers a consistent look and feel regardless if the user is logging from the main health campus site or coming in remotely over a 3G or public Wi-Fi connection. This technology will provide remote working capabilities which will in turn enable clinical staff to be more effective in delivering service to the community. IT Services (Which provides the IT support for HSSD) is looking to work with a partner organisation to develop and implement a clinical desktop solution which will provide clinical staff with a more secure, reliable, and efficient method of consuming IT resources. Both Solutions must provide the following functionality: Decommissioning of existing XP/ Office 2003/7 Environment Remediation, packaging or sequencing of existing HSSD applications Minimal disruption to day-2-day operations at the hospital. Secure design for user and compliance In addition the second option must provide: Enhanced and consistent end user experience Securely enablement of mobile devices and Bring Your Own Device (BYOD) strategies Session persistence over various devices in a secure manner Single Sign-On into clinical and productivity applications Automated and secure management of the devices Enablement of fast user switching for shared computers Version neutral profile management for constancy Provision for the expansion (in a later phase) of the solution to include integrated clinical context Single pane of glass management, monitoring and automation of the proposed platform Issued Version 1.0 Page 4 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 1.3 High Level Requirement The States of Jersey requires a Clinical Desktop Solution; initially this will cover 1800 devices across the Health and Social Services department (comprising of approximately 50/50% thin clients / Wintel Desktops). The solution must allow desktop services to be delivered to the departmental users whether they are working from a campus location or via a 3G connection in mobile locations. It is intended that migration starts in October 2013 and will be completed by March 2014. 1.4 Key Drivers This Time box forms party of an overall program of work. The key drivers for this project are as follows: Modernisation of platform Completion prior to Q3 2014 Support for improvement is HSS informatics provision Timely delivery within budget 1.5 Legal Requirements for working within Jersey Tenderers shall confirm that their tender, and associated pricing is complaint with all relevant Jersey Laws, including the Control of Housing and Work (Jersey) Law 2013. 1.6 Community Benefits The States of Jersey believes that to provide a sustainable workforce for Jersey’s future and to reduce unemployment there is a vital need for local employers to offer work, training opportunities and voluntary work placements to Islanders who are locally qualified to work. These opportunities serve both to improve the skills base and personal development to people who are unemployed and are seeking work and provide a platform for future business growth. By contacting the States of Jersey Back to Work team at Social Security businesses can find information and support about employing and training an Island-based workforce. Evidence of engagement with government agencies and a clear intention to provide training and work opportunities for locally qualified people will be contractual requirements. Issued Version 1.0 Page 5 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four H1 It is a minimum requirement for the completion of a compliant PQQ to provide evidence that you have engaged with Back to Work at Social Security to explore the opportunities available to your company to employ locally qualified unemployed people. Please contact the Back to Work team on 01534 447411 to discuss the possibilities. The Back to Work team will forward you a Consultation Form as proof of contact with them. You must allow a maximum of three working days for the Back to Work Team to respond. The Applicant is required to attach the Consultation Form as part of their submission of this PQQ. Applicants must submit the completed consultation form on a separate Microsoft Word file or PDF titled ‘H1_BTW_Engagement. H2 Following your engagement with Back to Work, please indicate what type of employment and the number of places you will commit to by entering the number in the appropriate box. Hiring of long term unemployed local via Employment Grant Hiring of unemployed local on permanent contract Hiring of unemployed local on zero hour contract Hiring of local apprentice attending Highlands College Taking on voluntary placements Unable to offer any form of employment or take any voluntary placements Issued Version 1.0 Page 6 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 2 Specification / Scope of Work 2.1 Contract period The contract term shall be for the duration of the project. Currently, it is intended that the contract shall start in October 2013 and all work will be completed by the end of March 2014, at which point the contract shall conclude. 2.2 SPECIFICATION & FORM OF SPECIFICATION RESPONSE Where the response type FC/NC/PC is shown, this requires an answer in the form of Fully Compliant (FC), None Compliant (NC) Partially Compliant (PC) . If the response is Fully Compliant or NonCompliant, then further information is necessary to explain the degree of compliance with the requirement and how this is achieved Where the response type ‘text’ is shown, text is required to explain how the requirement is met. In all cases, the response is to be given in the ‘supplier response’ field. Requirement Functional and Technical Compliance 1 The States of Jersey is looking to procure a Clinical Desktop Solution to support better and more flexible access to clinical information for 1800 devices. Response type FC/NC/PCFC/NC/P C Text 2 3 4 Please describe how you can meet this requirement. Supplier response: The solution MUST be flexible and robust allowing easy configuration of new applications and situations. As part of the deliverables the supplier will help to construct the access to all current HSSD applications as well as passing on the required skills for The States of Jersey to add further applications by itself. Please describe how you can meet this requirement. Supplier response: The Clinical Desktop Solution MUST be intuitive and easy to implement. The supplier must describe a standard implementation for an existing health customer; a template implementation plan would be advantageous. Supplier response: Solution MUST provide an integrated Single Sign On engine with consolidated information governance capability and be capable of expansion to include Clinical Context Management at a later phase. FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text Supplier response: Issued Version 1.0 Page 7 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 5 6 7 8 9 10 11 12 The Clinical Desktop Solution MUST provide a feature for ‘single sign-off’, so when a user logs on at another device or desktop the original machine is returned to a logged off state. Supplier response: The Clinical Desktop Solution MUST provide an intuitive wizard to enable rapid system set-up for new applications. Please provide a detailed overview of this functionality, with screenshots if available. Supplier response: The Clinical Desktop Solution MUST have the ability to leave applications running while the workstation is ‘locked’. The desktop MUST remain in a persistent state that allows the user to reconnect to the ‘locked’ session from any device or workstation. Supplier response: The Clinical Desktop Solution MUST support graceful signoff to help avoid applications having locked records. The supplier must describe the process for graceful logoff. Supplier response: The Clinical Desktop Solution MUST provide a secure fast user switching capability suitable for areas such as wards where multiple users share PCs which may be running 24 x 7 under a generic logon. The supplier must provide a detailed description of how the solution works in a shared environment. The desktops in the above example MUST be persistent and allow users to reconnect to their own sessions from any device or workstation. Supplier response: The Clinical Desktop Solution MUST provide the ability to manage a phased rollout. It is highly likely that the States of Jersey will implement a Clinical Desktop in phases on a department by department basis. The supplier must describe how a phased rollout would be managed Supplier response: The Clinical Desktop Solution MUST support Two-factor authentication through a choice of Username and Password and smartcards including proximity cards. The supplier MUST describe whether and how their solution supports this. Supplier response: The Clinical Desktop Solution MUST enable SSO Users to easily identify which User is logged in to a workstation. FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text Supplier response: Issued Version 1.0 Page 8 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 13 14 The Clinical Desktop Solution MUST provide an integrated Single Sign On engine with consolidated information governance capability and be capable of expansion to include Clinical Context Management. Supplier response: The Clinical Desktop Solution MUST support controlled User logout after a period of User inactivity. FC/NC/PC Text FC/NC/PC Text 15 16 17 Supplier response: The Clinical Desktop Solution MUST support applications which are used off-site or mobile via 3G and 4G and be fully compatible to working within a 3G environment. Please describe how your solution will work in a 3G and 4G environment . Supplier response: The Clinical Desktop Solution MUST support MS Active Directory as its core authentication. Please describe whether and how your solution meets this requirement. Supplier response: The Clinical Desktop Solution MUST deliver an integrated management platform capable of managing a thick/thin/virtual desktop environment from a single console The management solution MUST be capable of but not limited to delivering o Integrated ITIL aligned helpdesk solution which provides Incident Management, Problem Management, Change Control and Service Offerings o Provision and management of a dynamic CMDB o Orchestration and Process Automation functionality o End to End System Monitoring o Access Control Monitoring o Distributed Application Monitoring o Configuration Management including application delivery, automated patching, user-centric device management, zero touch deployment of operating systems, dynamic reporting and native Mobile Device Management o Governance and access control to manage functions such as printing capabilities outside of secure Trust locations Please describe your solutions Management platform and how it will deliver these requirements. FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text Supplier response: Issued Version 1.0 Page 9 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 18 19 20 21 22 The supplier MUST provide suitable documentation on the final system configuration and setup and appropriate training materials in an electronic format. Please describe what is provided. Supplier response: The supplier MUST describe what service desk and support you provide during and post the project implementation. Supplier response: The Clinical Desktop Solution MUST be both scalable and resilient. Please describe how your solution fulfils these objectives and can be operationalized in a dual data centre strategy. Supplier Response: The supplier MUST provide details of any dependencies on specific operating system versions or service pack releases and any known compatibility issues. Supplier response: The supplier MUST provide details of additional software and software licences needed to support the system. FC/NC/PC Text Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text 23 24 25 26 27 28 Supplier response: The supplier MUST give an outline of what data is stored in association with the product or system and give data storage sizing requirements. Supplier response: The supplier MUST identify if there is any requirement for IT department staff to have special training in relation to system support and if so identify the amount of time required for this. Supplier response: The supplier MUST state if the product or system is compatible and maintained to remain compatible with Microsoft service packs and hot fixes, if relevant. Supplier response: The system MUST have full audit trail facilities (accessible by authorised users), including date, time and user identification for all user transactions. Supplier response: The Clinical Desktop Solutions Hypervisor choice MUST be functionally and financially appropriate to the nature of delivering desktop services Supplier response: Solution MUST be proven to support Windows 7 and Windows 8 in a healthcare environment with reference site available Issued Version 1.0 FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text Page 10 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 29 30 31 Supplier response: The system MUST provide a set of security facilities in order to allow only authorised access to those parts of the system appropriate to a particular type of user. Supplier response: The system MUST include facilities to add, suspend and close users from access to the system or parts of the system. Supplier response: The system MUST allow individual users to define their own passwords and change passwords at any time. FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text 32 33 34 35 36 Supplier response: The system MUST be able to force a change in password after a system administrator defined period of elapsed time. Supplier response: The Clinical Desktop Solution MUST where possible use application virtualisation for delivery of applications. The supplier will be responsible for the sequencing and remediation of the existing application portfolio. Please provide details of how this will be achieved. Supplier response: The Clinical Desktop Solution MUST have ability to deliver desktop services/applications via a LAN, WAN, WiFi or 3G internet connection from a virtualised infrastructure Supplier response: The Clinical Desktop Solution MUST have an integrated user profile management toolset to ensure seamless future Operating System upgrade and fast logon enhancement Supplier response: Secure Remote support and diagnostic trouble shooting MUST be provided. FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text FC/NC/PC Text 37 Supplier response: The Clinical Desktop Solution should offer the option to include 5 years break/fix warranty as part of initial investment to reduce the States of Jerseys on-going revenue commitment FC/NC/PC Text Supplier response: Issued Version 1.0 Page 11 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Delivery D1 It is intended that the delivery stage for this project will start around the October 2013, please confirm you deliver to this time scale. Response type FC/NC/PC Text D2 Supplier response: It is intended that the project will be completed around the 31st March 2014, please confirm you can complete within this time scale. D3 Supplier response: Please describe your experience in delivering similar solutions in similar environments and there outcomes. FC/NC/PC Text FC/NC/PC Text D4 Supplier response: The chosen supplier should be able to provide options if required for a managed solution that utilises (where appropriate) local on onsite resources. Any such requirement will be subject to a separate competitive process. FC/NC/PC Text Supplier Response Issued Version 1.0 Page 12 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 2.3 Project Control. States of Jersey Programme Manager will manage the following Project Phase Project Initiation Supplier standard Project Management deliverables Pilot Project Delivery Any project initiation meetings "Prepare draft scope of work document), Includes review cycle and issue" SoJ Create and maintain project plan, for review with key stakeholders Review BRD or Business Case (discuss and raise issues) Book initial resources - including reviewing plan and activities with stream leads and agreeing resource requests Create and maintain Project issues/risks log - identify initial issues and risks. Create and maintain Project budget tracking template - based on approved scope of work Create and maintain weekly project report Maintain Microsoft Project Plan (MPP) Maintain Project issues/risks log (RAID) Maintain Project budget tracking template Maintain Project reporting Review and update project scope for project delivery. Updated estimates for project delivery (if required) through change control process. Updated project plan for project delivery based on pilot Book resources - including reviewing plan and activities with stream leads and agreeing resource requests Delivery of DLD from third party supplier Review and feedback on Detailed level Design (DLD), Technical System Design (TSD), Component Designs, Service Definitions, and High Level Test Plan (HLTP) Manage adherence to Change Management Process Weekly, or as required, team meetings with project resources and applicable stakeholders Maintain project plan (MPP) Maintain Project issues/risks log (RAID) Maintain Project Cost tracking template Maintain Project reporting Advise on Performance testing Migrate 300 users to Windows 7 Advise and discuss acceptance criteria for project. Manage adherence to Change Management Process Weekly, or as required, team meetings with project resources and other stakeholders Advise on production infrastructure build-out as per approved DLD Create & delivery cutover and transition plan Manage deployment/s as applicable based on agreed scope Manage Production Warranty through to sign-off Conduct Project Closedown Additional Supplier Responsibilities Gain a thorough understanding of the project scope and requirements and what is required. Issued Version 1.0 Page 13 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Establish a good working relationship with all key project stakeholders. Refine resource estimates and request the necessary resources. Refine the cost estimates for all Deliverables on the project and agree a project budget with the budget holder or project sponsor. Manage applicable due diligence and governance requirements so that the delivered solution is of the required quality and stability prior to implementation into production. 2.4 Out of Scope The following items are considered to be out of scope for this Contract: Additional application packaging / sequencing once the application has been signed off as fit for purpose, by side, the next version or a patched version is required. Patch management across the estate. Replacement of legacy hardware. Any end user training. Issued Version 1.0 Page 14 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 2.5 Resourcing As part of this agreement, the Supplier shall provide the following Services: Technical Architect (High Level Design and Detailed Level Design documents) Clinical Desktop expertise Microsoft Engineering Microsoft Office expertise (as and when required) States of Jersey will provide the following: Programme Delivery Manager Infrastructure team Service Desk team Local knowledge 2.6 Key Performance Indicators. These indicators will be further defined during contract negotiations. 1. Timeliness of deployment 2. Demonstrable and on-going value for money 3. Minimal negative business impact 2.7 Contract Management The contract shall be managed via the project governance regime as mentioned in 2.3 above 2.8 Payment Schedule The tenderer is required to propose a payment profile linked to key Milestones. These should reflect the business benefit to be enjoyed by the States of Jersey and not simply based upon the tenderers cost profile 2.9 Terms and Conditions The following Terms and Conditions shall apply to any agreement: ID Standard Ts and Cs - Services (5) 110209 WB.doc 2.10 Supply Jersey Issued Version 1.0 Page 15 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four In 2013/14 the States of Jersey will be implementing a new web-based Procure to Pay system called ‘Supply Jersey’ to improve the way we transact with our suppliers. The new system will include a supplier portal which will allow suppliers to easily view purchase orders, acknowledge orders and submit invoices for all States departments; reducing processing times whilst improving communication and accuracy. The system will also allow the States of Jersey to store supplier catalogues and agreed pricing electronically, from which we can generate purchase orders against the agreed contract pricing. Suppliers will be required to transact with the States of Jersey through Supply Jersey. As part of this contract all suppliers agree to register on Supply Jersey, create and maintain their own catalogue. More information on how to do this is available on request from procurement@gov.je Issued Version 1.0 Page 16 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 3 Pricing Schedule 3.1 Tender Pricing Format Tenders are required to complete the following pricing schedule. If the tender feels that there may be an alternative pricing mechanism in addition to the one below, then they are encouraged to propose this as well: Options 1 – Like For Like £ Microsoft Clinical Mode £ Pilot Office Remediation Assessment Apps - Identify and Rationalise Apps - Fix and Package / Sequence (Please provide indicative pricing for differing complexities of applications (High, Medium, Low, Web based) Windows Desktop Migration Deployment effort Total Travel and Expenses 3.2 Acceptance period Your Tender shall remain open for acceptance for ninety (90) days from the tender return date. 3.3 Currency All prices are to be quoted in pounds sterling (GBP) unless otherwise stated. 3.4 Value Added Tax (VAT) Jersey is not subject to VAT so please exclude this from any tender price submitted. Issued Version 1.0 Page 17 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 4 Tender Timetable Activity Tender Issue Date Supplier tender briefings Tender close time & date Tender evaluation process Evaluation process complete Preferred supplier notified Contract documentation finalised Supplier implementation period Contract start date Contract end date Issued Version 1.0 Date / Time 27/09/13 30/09/13 – 04/10/13 (On Request) 11/10/13 @ Noon 16/10/13 16/10/13 16/10/13 31/10/13 15/11/13 15/11/13 On Completion Page 18 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 5 Evaluation criteria 5.1 Selection basis All tenders submitted will be reviewed in accordance with pre-determined contract award criteria. Tenders acceptance will not be bound to the lowest bid submitted but will be awarded on the basis of the industry standard “Most Economically Advantageous Tender (MEAT)” 5.2 The criteria Price Ability to offer local residents employment via Back to Work scheme (Policy) Demonstration the brief is understood including specific complexities Experience of similar work undertaken including case studies Calibre of the representatives carrying out the work (CVs, references) Demonstration of ability to comply with the deadlines for completion of the work (project plan) The Contractors contractual terms and conditions(differences from SOJ standard) Evidence of Internal quality assurance process Evidence of internal project management processes Acceptable references Declarations submitted 5.3 Feedback Feedback will be provided for unsuccessful tenderers. Tender prices submitted will not be provided as a comparison. Issued Version 1.0 Page 19 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 6 Instructions for submitting a response 6.1 Tender Return Date As identified within Tender Timetable. 6.2 Documents to be returned Signed declaration statements Pricing schedule (full breakdown required) Proposal A company reference from within Microsoft UK Ltd 6.3 Instructions for Tenderers 6.3.1 Acknowledgement of receipt of invitation to tender Tenderers must check that all the documents listed in the index have been received and are complete in all respects. If you decide to decline this Invitation to Tender please respond using the ‘opt out’ icon on the e-portal. 6.3.2 Tender queries If Tenderers have queries regarding the Invitation to Tender, they are to be submitted by email by using the Question and Answer facility within the Tender screen, not less than five (5) working days prior to the date for receipt of Tenders. If the question is felt to be of general interest to other Tenderers such as the structure, content, and meaning of any documents then the Director of Strategic Procurement at their sole discretion will make the response(s) to these queries available to all Tenderers. 6.3.3 Completion of Tenders Tenders must be submitted in accordance with these instructions and the other documents in the Invitation to Tender, together with all other information required to sufficiently describe the tender fully, not later than the date stated in the Invitation to Tender. Completed tenders shall be submitted via the electronic system using the Response Wizard. If you have any queries with this process please contact procurement@gov.je The Authority may reject tenders not submitted in accordance with these instructions. 6.3.4 Language The Tender and all communications are to be in the English Language. 6.3.5 Amended or Qualified Tenders No alterations or qualifications to any of the Invitation to Tender documents shall be made unless the Authority has notified them in writing. 6.3.6 Tender Bulletins The States of Jersey reserves the right to issue Tender Bulletins detailing changes to the Invitation to Tender at any time after the issue and up to three (3) working days prior to the date and time for the return of the Tender. These changes must be taken into account by Tenderers when preparing their submissions. Issued Version 1.0 Page 20 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 6.3.7 Tenderers Expenses Tenderers shall bear all their own costs and expenses incurred in the preparation and submission of the Tender. 6.3.8 Obligations of the Agreement Tenderers must ensure that they are fully familiar with the nature and extent of the obligations of the Agreement and be aware that the Agreement will be strictly supervised and the standard of the performance enforced. The Tenderer will be deemed to have read, examined and accepted the Agreement and the terms and conditions contained therein to the submission of the Tender. It is the responsibility of the Tenderer to obtain for itself at its own expense all information necessary for the preparation of its Tender. 6.3.9 Sufficiency and Accuracy of Tender Tenderers are cautioned to check the accuracy of their Tender prior to submission. A Tender containing any clerical errors may, at the sole discretion of The Authority, be referred back to the Tenderer for correction. Tenderers shall familiarise themselves with all laws, regulations, bye-laws, site conditions and all other factors that may affect the Tender. 6.3.10 Late Receipt of Tender Tenders received after the date for receipt of Tenders set out in the Invitation to Tender Letter, or not strictly in accordance with these Instructions may, at the sole discretion of the Authority, be disregarded. 6.3.11 Confidentiality Tenderers shall treat the Invitation to Tender Documents as confidential and restrict their circulation and distribution to a 'need to know' basis. Tenderers shall not disclose their Tender in whole or in part to any third party prior to either the award of a contract by The Authority, or receipt of notification that the Tender has not been accepted (in accordance with the non-disclosure agreement submitted) 6.3.12 Contract Award The Authority reserves the right: to discuss confidentially, any aspects of your Tender with you prior to any award of Contract. Issued Version 1.0 Page 21 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 7 Declaration Statements 7.1 Form of Tender & Tender Declaration We undertake to provide the following services: Migration to Office 2010 & Windows 7 –Timebox Four Contract Reference CP13/07/238 We accept the provisions of the Invitation to Tender and offer to provide goods, services or works in accordance with the prices, terms and conditions stated herein. We understand that The Authority will disregard any oral agreement or arrangement made by us, and that we are cautious to check our Tender before submission, as amendments to or withdrawals of Tender submitted, if received by The Authority after the time specified for receipt of tender, may not be considered. We undertake, and it shall be a condition of any Contract that; the following is a ‘bona-fide’ Tender, intended to be competitive and that we have not fixed or adjusted the amount of the Tender by or under or in accordance with any other person. We also certify that we have not done and we undertake that we will not do any of the following: communicate to any person other than the person calling for these Tenders the rates or approximate rates in the proposed Tender, enter into an agreement or arrangement with any other person that he shall refrain from tendering or as to the amount of any Tender to be submitted, offer to pay or give or to receive, or agree to pay or give or receive, any sum of money or consideration directly or indirectly to or from any person for doing or having done or causing or having caused to be done in relation to this or any other Tender or proposed Tender for the said goods or services any act or thing of the sort described above. In this context "person" includes any person and any body or association, corporation or incorporate and "any agreement or arrangement" includes any such transaction formal or informal whether legally binding or not. that no variations in, or acceptance of any Invitation to Tender, or Tender shall be binding unless agreed in writing. This Tender shall remain open for acceptance for a period of ninety (90) days from the final date for the submission of Tenders. We also confirm that we have not allowed any amount in our Tender for Value Added Tax. Unless and until a formal agreement is executed this Tender together with your written acceptance thereof, shall constitute a binding agreement between us. Issued Version 1.0 Page 22 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four We undertake that any of our employees, agents or servants providing the services under this Contract, where so required by The Authority will enter into and abide by a Confidentiality Agreement to be in a form acceptable to The Authority. We understand and it is agreed that The Authority shall retain the right to reject any and all Tenders, in whole or in part and it is furthermore agreed that The Authority shall be under no obligation to select the lowest or any other Tender. We understand that The Authority reserves the right to alter or cancel any requirement stated in the contract at any time during the period of the contract. We have taken all necessary steps to inform ourselves regarding this requirement and we understand and agree that The Authority shall not be liable for any inaccuracy or insufficiency in the information available to us in connection with this Tender. Dated: Signed: Name (Capitals): Title: On behalf of: Address: Issued Version 1.0 Page 23 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four 8 Form of Agreement (This Contract is made this …………………day of………………………….2013 between) The …………. (the Authority) whose registered office is situated at ……………… AND ………………………. (the Contractor) whose registered office is situated at…………………………… It is hereby agreed as follows: The Authority shall purchase from …………………. a ……………………………..for a fixed price of ………………….. The Contract shall incorporate: Section 1 – Form of Agreement. Section 2 – Contractor Proposal Section 3 – The Authority’s Invitation to Tender Section 4 – Tender Response including the Pricing Schedules Section 5 – Clarifications & Variations to initial response The order of precedence of the above documents shall be in the order listed Signed for and on behalf of The Contractor Signed for and on behalf of The Authority Signed Signed Name Name Position Position Date Date Issued Version 1.0 Page 24 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Appendix A – Current Utilised Hardware There are circa 1,003 hardware assets at Jersey Library comprising of desktops, laptops and mobile desktops that need migrating to Microsoft Windows 7 and Office 2010. These are mainly HP (and Compaq) or Datalux Corporation devices. Most of the images required for the project will have been pre-tested and deployed as part of the main States of Jersey deployment which is currently ongoing. Numbers 20 1 1 1 4 6 3 57 557 1 1 18 1 4 56 4 123 1 4 1 1 5 6 2 2 123 1003 Model Datalux Corporation Hewlett-Packard Compaq Compaq Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Hewlett-Packard Make DTL-9652 DTO PORTING: Sugarbay Product Evo D300 Evo D510 USDT HP Compaq 6510b HP Compaq 6530b (GW688AV) HP Compaq 6730b (GW687AV) HP Compaq 8000 Elite SFF PC HP Compaq 8200 Elite SFF PC HP Compaq dc7100 USDT(DX877AV) HP Compaq dc7100 USDT(PN286ET) HP Compaq dc7600 Small Form Factor HP Compaq dc7600 Ultra-slim Desktop HP Compaq dc7700 Ultra-slim Desktop HP Compaq dc7800 Small Form Factor HP Compaq dc7800p Convertible Minitower HP Compaq dc7900 Small Form Factor HP Compaq Elite 8300 SFF HP Compaq nc6320 (EV073AV) HP d530 USDT(DG010T) HP ProBook 4720s HP ProBook 6450b HP ProBook 6460b HP ProBook 6550b HP xw4400 Workstation SLIC-BPC (8200) The item in red will be replaced as part of the project. Another objective is to utilise States of Jersey existing infrastructure investments including: SCCM 2012 App-V v4.6 (currently) Change base Config Manager 2010 SP1 Existing Windows 7 Group Policy and advance group policy management Issued Version 1.0 Page 25 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Appendix B – Current Software The project team have already sequenced / packaged many States of Jersey applications with App-V v4.6 and a complete list of these will be made available once the tender has been awarded as this is currently work in progress. Another objective is to work with the States of Jersey project manager to rationalise as many applications as possible. List of “Line of Business” Software Currently Deployed at Jersey Hospital Used by Supplier System Tag System Multitone 3D Eye Office Access 3000 Multi-tone Paging System Activ Training Ltd ActivTest ECDL Audiology Affinity Health Systems Affinity Medical Records AIIMI AIIMI Occupational Therapy Pathology AMPS AMPS Configuration software, INTERFACES WITH Practive Navigator Livelink extensions (medical records archive) Ability Evaluation Software Pharmacy ASC Computer Software Ltd Eyes H&SS Information Services Training Analyse-it for Microsoft Excel ASCRIBE Haemotology Aurora Engineering AutoCAD LT 2005/2008 Avocent DSView 3 Session Viewers bbRad H&SS Information Services Radiology Cypher IT Ltd Engineering Bold Statistical Analysis Software Used for Measurement of Medicine for Babies with undeveloped organs Application part of Blood Transfusion Integration KVM Software bbRad medical image transfer gateway Fire Alarm Alcohol & Drugs Coomasis? Bomic Audiology Bruckhoff Bruckhoff Ambulance MIS emergency services McKesson support Alert C3 Patient Record System (only used for historical Reference) Fitting Software, INTERFACES WITH Practive Navigator C3 ambulance control/PTS Cache Cache Licence (used with McKesson) H&SS Information Services Ambulance Intersystems Cache Database Cadcorp Cadcorp Mapping software Public Health Cadcorp Cadcorp Mapping software Child Health Issued Version 1.0 Page 26 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Clinical Psychology Public Health Camdex-R DOS Application CarePlus Child Health Application Social Services CASS OPAS Education Cats Occupational Health Software Client Infection Control Education Management Client Radiology GE Healthcare Audiology Centricity Enterprise Cirrus HDOCT Cochlear Baha Compass Audiology CONNEXX Eyes Audiology Maternity GE Healthcare CRIS Mammography GE Healthcare CRIS Radiology GE Healthcare CRIS Health & Social Services Finance Crystal Reports Crystal Reports Cyborg Social Services Daisy Pharmacy DataComp PACS/Web 3.0 Client Client Software Fitting Software, INTERFACES WITH Practive Navigator Fitting Software, INTERFACES WITH Practive Navigator Fitting Software, INTERFACES WITH Practive Navigator Radiology Patient System and Reporting Radiology Patient System and Reporting Radiology Patient System and Reporting Reporting Wages Probation System Clinic Risk Recording Governance Datix Datix Risk Management System Datix Datix Risk Management System Diabetes Hicom Diamond Diabetes Patient System Child Health Digimap Digimap Careplus child health system mapping Download 2001 (for oximeters) Dragon Analyser software Clinical Investigations Pathology Nuance Communications Pharmacy Drug Information Enquiries Echoport Audiology H&SS Information Services IHS H&SS Information Services IHS Issued Version 1.0 Voice Recognition software Undeveloped Ears in Minors Software EDS I H S (Until June 11th 2011) Integrated Health Systems EDS Radiology I H S (Until June 11th 2011) Page 27 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four H&SS Information Services EDS PAS IHS EDS Swift Pharmacy HP Enterprise Services All Departments Intersystems EDS/PAS/VMS HIS PAS System /KEA Ensemble Ensemble Pathology Ensemble support Ensemble Endoscopy Micromed ERS Support for 100 Ensemble licences for Pathology Patient Results System (DOS) Health & Social Services Mental Health Attachmate EXTRA! Terminal Emulation FACE recording and measurement FACE recording and measurement Face FACE Mental health system FACE Adult Mental Health 'Face' Client FACE Interface Interface Trak/Face Social Services H&SS Information Services Maternity Pharmacy system (Until June 11th 2011) Public Health Fitech Fetal Database (Kings College Hospital) Fitech Engineering TriSoft IT Services FMIS Dataflex FMIS - HSS Engineering Occupational Therapy Vista Medical? Wheel Chair Configuration Audiology Oticon? FSA Pressure Mapping System Genie Ambulance Rogue Wave HostAccess Fitness Software Fitting Software, INTERFACES WITH Practive Navigator Terminal Emulation for C3 PTS IBD Database Infection Control Tool Eyes ICNA Tool Infection Control Tool Topcon? IMAGEnet Client Software - Camera CSSD Scantrack IMS Scantrack Client Colposcopy Chameleon InfoFlex Patients Records System ISF440 Auditory Tests Pharmacy JAC Pharmacy JAC Pharmacy Interface JDE JDE Interface Interface Trak/JDE Ambulance JonTek JonTek Community Alarms Health & Social Services Public Health Attachmate KEA Terminal Emulation for I H S Bodet Kelio Time Management Keypoint Catering Planglow? Issued Version 1.0 Label logic Catering Label production software Page 28 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Laundry Radiology Nuance Communications Pathology Laundry Staff Records Dragon Voice Recognition software LDS v4 Child Health McKesson support McKesson Child Health Interface Child Health Interface Trak/McKesson Social Care MDS McKesson Interface MDS Elderly Services MDS MDS Interface Med Courier Results Interface Electronic patient results Clinical Investigations Pharmacy Med Courier Interface Medtronic MiDatabank? MiDatabank Pharmacy Enquiry system Health & Social Services Health & Social Services Health & Social Services Health & Social Services Health & Social Services Health & Social Services Health & Social Services Microsoft Word Word processing Microsoft Excel Spreadsheet Microsoft Access Database Microsoft Frontpage Web design Microsoft Visio Graphic tool Microsoft Publisher Publishing tool Idea Organiser Public Health Derma Medical? Mindjet MindManage r Pro MoleMax Dermatology Molemed Molemed Molemed Morpheus Blood Transfusion Multitone HSS and ambulance paging system Haemotology Health & Social Services Pharmacy Multitone NHS Pharmacy Catalogue Noah Audiology Pathology Pathology Pathology Pathology Integrated Software Solutions Integrated Software Solutions Integrated Software Solutions Issued Version 1.0 NWA Quality Analyst Omni Client Omni Interface? Omni-Lab Client Software Configuration software, INTERFACES WITH Practive Navigator SPC charting and analysis software Pathology Results System Interface Trak/Pathology Omni-lab pathology Page 29 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Medical Records OpenText OpenText Audiology Oticon? Oticon eCaps Radiology Radiology Oxford lmlink GE PACS Family Nursing & Healthcare HR Urotherapy Department Child Health PACS Digital X-Ray Pegasus Pathology Pharmacy LiveLink/Brava required for medical records archive Audiology Hearing Aid Configuration System and Counselling software Pharmacy robotics McKesson support Personnel Director PGP UK Concentrator Pharmacy robotics Phenix Interface Trak/Pharmacy Incontinence Software Physiotherapy Business Objects Physiotools Business Objects (used with McKesson) Client Software Pathology PowerTerm Practice Navigator Prism Terminal Emulation Software - Blood Transfusion Audiology Hearing Aid Configuration System PRISM cardiology Prism Patient Record System Audiology Practice Navigator Cardiology HD Clinical Clinical Investigations Maternity Protos Protos Catering Fretwell PROVision Maternity Information System (until June 11th 2011) PROvision catering planning Interface MIS Ambulance/PTS PTS Interface Trak/MIS Ambulance/PTS Pathology Savant Pulse Pulse Haemotology Savant Pulse Savant Client Software EDS PAS Experian QAS QAS EDS PAS Experian QAS QAS Health & Social Services H&SS Information Services Pathology Experian QAS QAS QAS address matching in EDS/TrakCare QAS address matching in HIS PAS system Quick Address Healthcoder QAS QAH maintenance QAS Interface Interface Trak/QAS Qpulse Client Software Interface Quadramed Pathology Quadramed Interface Trak/Quadramed Radiology Healthcare Software Systems - Radiology Scantrack RIS RIS Scantrak Recording of sterile equipment Clinical Instrument Tracking Issued Version 1.0 Page 30 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Health & Social Services Social Services SeeBeyond E*Gate Sensory Software SHS Unity Audiology EDS Disability Software Client Social Care SoftBox Ltd. SoftBox Fitting Software, INTERFACES WITH Practive Navigator SoftBox Social Services SoftBox Ltd. Softbox Social Worker Patient Record System SPSS Stats Software Kaplan IT Learning STT Trainer STT Trainer/InfoShare - E-learning software Library Talis Swift Child Health Services Talis Alto H&SS Information Services All Departments Multitone TLA 850 Programmer Multitone Pager Programmer Intersystems Trak InterSystems PAS Maternity Trak Maternity Viewpoint InterSystems PAS Maternity TrakCare Maternity/MH Law Healthnet Connections Radiology Healthnet connections Viewpoint VistaPoint Viewpoint interface support scanning and measurement recording Telephone System Console Visual PTS PTS Client Wardwatcher Bed Management Client Wechsler Intelligence Scale for Children (WISC) Wright Solutions Xcelera Intelligience Testing Software Trak Trak Maternity module Health & Social Services Training Social Services Health & Social Services Ambulance Critical Care Wardwatcher Child and Adult Mental Health Service Public Health Library Systems Viewpoint maternity system Exercise Referal (Fitech has replaced) Clinical Investigations Maternity InterSystems Dieticians In-house Excel (Prescriptions spreadsheet) GUM In-house Excel (Chlamydia stats spreadsheet) Acc Trav Accomodation & Travel Depts Ambulance In-house Access Database Eye Clinic In-house Access Database Ambulance Staff Rosters Blind Register Issued Version 1.0 Philips Cardiology Client In-house Access Database Page 31 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Breast Screening Database Breast screening recall CakesnBakes Staff Records CAMHS Appointments Cardiology Audit Public Health In-house Access Database In-house Access Database Cakes'n'Bakes In-house Access Database Child and Adut Mental Health Service ICU In-house Access Database Community Services Statistical Analysis Recording Continence Poplars In-house Access Database Crafty Corner Staff Records Domestic Staff Rosters Drug Information Enquiries Education Training Profile Employee Innoculations Error Log Database Extemporaneous Manufactured Items Record Family Nursing Crafty Corner In-house Access Database G&A Domestic Office In-house Access Database Pharmacy In-house Access Database Human Resources In-house Access Database Infection Control In-house Access Database H&SS Information Services Pharmacy In-house Access Database Front Line Vehicle Database GP Co-Operative Admin Grands Vaux Family Centre records GUM Patient Details Heathfield Staff Rosters HIS download Ambulance In-house Access Database GP Co-Op In-house Access Database Grands Vaux Family Centre In-house Access Database Pathology In-house Access Database Heathfield Children's Home In-house Access Database HRC Library Hearing Resource Centre In-house Access Database In-house Access Database In-house Access Database In-house Access Database In-house Access Database In-house Access Database ICT Staff & Usernames Juniper Training In-house Access Database Le Geyt Services In-house Access Database Issued Version 1.0 In-house Access Database Page 32 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four NeuroCare Referral Details OPD Staff Records Orthoptics Neurocare In-house Access Database Outpatients Department Eye Clinic In-house Access Database OT Stock Control Records Outpatient Private Appointments Outpatients staff Pager Database Occupational Therapy In-house Access Database Outpatients Department In-house Access Database Pathology download Patient Referral Records Patient Transport Services Patient Travel PhysioAdmin In-house Access Database ISD Staff Records In-house Access Database In-house Access Database Patient Travel In-house Access Database Ambulance In-house Access Database In-house Access Database Physiotherapy Department Psychology Psychology Database Public Health Deaths Speech Therapy In-house Access Database In-house Access Database In-house Access Database Clinical Psychology In-house Access Database In-house Access Database Speech & Language Therapy Interwork Agency Staff Records In-house Access Database In-house Access Database La Preference Children's Home Staff Records and Sunflower Nurseries Pay Staff Travel In-house Access Database Telephone Extension Records Termination Records The Workforce Staff Records TOP ISD In-house Access Database Public Health In-house Access Database Oakfield Industries In-house Access Database Training Databases Urotherapy Database Wheelchair Inventory and Maintenance IS Trainers In-house Access Database Urotherapy Department Occupational Therapy In-house Access Database In-house Access Database In-house Access Database In-house Access Database Issued Version 1.0 In-house Access Database Page 33 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Current list of desktop deployed software as per SCCM Setup OpenMP 2007 Microsoft Office Suite Service Pack 2 (SP2) 3Com 3Com Device Manager 3Com Dual Band 802.11n USB Adapter 3Com Network Director 3D-Eye Office 4.4 | Powered by EYEMAGINATIONS 4D Product Line 7200_Help 7200Trb 7500_7600_7700_Help 7-Zip 9.22beta ABBYY FineReader for ScanSnap (TM) 3.0 ABBYY FineReader for ScanSnap (TM) 4.1 Access 3000 Server Suite ACDSee Acrobat.com Activdriver v4.1.13 Activstudio Docs (GBR) v3.6.1 Activstudio Enterprise Edition v3.5.1 Activstudio Help (GBR) v3.6.1 Activstudio Professional Edition v3.6 ActivTest Add or Remove Adobe Creative Suite 3 Design Standard Adobe Acrobat 8 Standard - English, Français, Deutsch Adobe Acrobat 9 Standard - English, Français, Deutsch Adobe Acrobat 5.0 Adobe Acrobat 7.0 Professional Adobe Acrobat 8 Professional Adobe Acrobat 9 Pro Adobe Acrobat X Pro - English, Français, Deutsch Adobe Acrobat XI Pro Adobe Acrobat XI Standard Adobe AIR Adobe Anchor Service CS3 Adobe Asset Services CS3 Adobe Bridge CS3 Adobe Bridge Start Meeting Adobe BridgeTalk Plugin CS3 Adobe Camera Raw 4.0 Adobe CMaps Adobe Color - Photoshop Specific Adobe Color Common Settings Adobe Color EU Recommended Settings Adobe Color JA Extra Settings Adobe Color NA Extra Settings Adobe Creative Suite 3 Design Standard Adobe Customization Wizard 8 Adobe Default Language CS3 Issued Version 1.0 Page 34 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Adobe Device Central CS3 Adobe ExtendScript Toolkit 2 Adobe Flash Player 10 Plugin Adobe Flash Player 9 ActiveX Adobe Flash Player 9 Plugin Adobe Fonts All Adobe Help Viewer CS3 Adobe Illustrator CS3 Adobe InDesign CS3 Adobe InDesign CS3 Icon Handler Adobe Linguistics CS3 Adobe MotionPicture Color Files Adobe PDF Library Files Adobe Photoshop 5.5 Adobe Photoshop CS3 Adobe Reader 7.0 Adobe Reader 8.1.1 Adobe Reader 8.1.2 Adobe Reader 9 Adobe Reader 9.1.3 Adobe Reader 9.3 Adobe Reader for Pocket PC 2.0 Adobe Setup Adobe Shockwave Player Adobe Shockwave Player 11.5 Adobe SING CS3 Adobe Stock Photos CS3 Adobe SVG Viewer 3.0 Adobe Type Support Adobe Update Manager CS3 Adobe Version Cue CS3 Client Adobe Version Cue CS3 Server Adobe WAS CS3 Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS3 Affinity/Equinox Suite Agere Systems HDA Modem AHV content for Acrobat and Flash AiO_Scan AiOSoftware Alcor Micro Smart Card Reader Driver Alert C3 Launcher Alert C3 Launcher (C:\Program Files\MIS Emergency Systems\EMS Desktop Environment\) Altiris Deployment Agent Altiris eXpress Deployment Console Analyse-it for Microsoft Excel Ansur AOL Toolbar 5.0 Apple Application Support Apple Software Update Application Button Setting Application Installer 4.00.B14 ArcSoft PhotoStudio 5.5 Issued Version 1.0 Page 35 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four ArcSoft Webcam Sharing Manager ASC POWERplay 8.0 Build 27 Ask Toolbar Assima STT Trainer 6 Tutorials Assima STT Trainer 6.1 Assima STT Trainer Content Manager ATI - Software Uninstall Utility ATI AVIVO Codecs ATI Catalyst Control Center ATI Catalyst Install Manager ATI Display Driver ATI Hydravision APS ATI Parental Control & Encoder AuthenTec Fingerprint Sensor Minimum Install AuthenTec Fingerprint System authorPOINT Lite AutoCAD LT 2005 - English AutoCAD LT 2012 - English AutoCAD LT 2012 Language Pack - English Autodesk Content Service Autodesk DWF Viewer Autodesk Material Library 2012 Autodesk Material Library Base Resolution Image Library 2012 Aventa AVEO UVC Filter Driver(E2WSAD1N30803) AW Ccow Enabler 1.5.1-0 AXIS Media Control Embedded Battery Recalibration Baxter Patient Flow Analysis v2.0 BDE v5.11 BIOS Configuration for HP ProtectTools BlackBerry Device Communication Components Bluesoleil2.7.0.35 VoIP Release 080317 Bluetooth Stack for Windows by Toshiba Boardmaker version 5 Bodet Kelio - client 4.7F1 Bonjour Boole Server Agent 3.2 Boxoft PDF to JPG (freeware) BPD_HPSU BPD_Scan BPDSoftware BPDSoftware_Ini Brava 6.1 Client Broadcom 2070 Bluetooth 3.0 Broadcom 802.11 Wireless LAN Adapter Broadcom Management Programs Broadcom Wireless Utility Brother HL-5030 Bruckhoff Fitting System Installer BufferChm Build Customisation BusinessObjects Enterprise XI Release 2 Issued Version 1.0 Page 36 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Caché in C:\Cache4 Caché in C:\CacheSys Caché in C:\InterSystems\Cache Cache ODBC Cadcorp SIS 5.2 Cadcorp SIS 6.2.1295 Cadcorp SIS 6.2.1582 Calendar Creator Canon iP2600 series Canon iP2600 series User Registration Canon MF Toolbox 4.9.1.1.mf13 Canon MF4700 Series Canon MP Navigator EX 1.0 Canon MP Navigator EX 2.0 Canon MP Navigator EX 4.0 Canon My Printer Canon Solution Menu EX Canon Utilities Easy-PhotoPrint EX Canon Utilities Solution Menu CanoScan 5600F Scanner Driver CanoScan 8800F CanoScan LiDE 100 Scanner Driver CanoScan LiDE 110 Scanner Driver CanoScan LiDE 210 Scanner Driver CanoScan LiDE 90 CardioView CardMinder CardMinder V3.1 CardMinder V4.1 Carefx CM-SDK CASS 1.12.0017 Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common Catalyst Control Center HydraVision Full Catalyst Control Center InstallProxy Catalyst Control Center Localization All CATS 2.600 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian Issued Version 1.0 Page 37 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish ccc-core-preinstall ccc-core-static ccc-utility CCleaner (remove only) cell^D FIVE Centricity Enterprise Web 3.0 Client (SPa10) Centricity Enterprise Web 3.0 Client (SPa07) Cirrus HD-OCT Cirrus HD-OCT 6.0 Documentation Cisco WebEx Meetings Citrix ICA Client Citrix Presentation Server Client Cleaning Utility ClickView Video Codec MSI Deployer Cochlear Baha Fitting Software Color LaserJet 2600n Compass COMPASS GPS COMPASS GPS Code COMPASS GPS LanguagePack en-GB CONNEXX 5.4 CONNEXX 6.5 Release Convert XLS Copy Corel WinDVD CP_AtenaShokunin1Config cp_dwShrek2Albums1 cp_dwShrek2Cards1 CreativeProjects CreativeProjectsTemplates Credential Manager for HP ProtectTools CRIS Live CRIS Test CRIS Train Crystal Reports 2008 Crystal Reports 9 Crystal Reports Runtime XI SP4 Crystal Reports Viewer 2008 Crystal Reports Viewer 2011 SP2 Crystal Reports XI Crystal Runtime Installer crystalreports.cpp.cslib-4.0-core-32 crystalreports.cpp.filedialog-4.0-core-32 Issued Version 1.0 Page 38 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four crystalreports.cpp.filedialog-4.0-en-32 crystalreports.cpp.xcsaptoolbar-4.0-core-32 crystalreports.cpp.xcsaptoolbar-4.0-en-32 crystalreports.crystalcommon.cpp.crlang-4.0-core-32 crystalreports.designers.java.documentation.viewer-4.0-en-32 crystalreports.designers.java.javaviewer-4.0-core-32 crystalreports.designers.java.javaviewer-4.0-en-32 crystalreports.designers.java.launcher-4.0-core-32 CueTour CustomerResearchQFolder CutePDF Writer 2.8 CutePDF Writer 3.0 CWIS Encryptor Cyborg 5.1 Solutions Client DAISy Dashboards SP4 Datalogic Aladdin Datalogic OPOS 1.13 Driver Datalux Microcontroller Driver Datalux Microcontroller Driver Installer DataStream Datix Risk Management Dell ResourceCD Destination Component Destinations DeviceDiscovery DeviceManagementQFolder Dexcom Studio 12.0.3.43 Dino-Lite Plus and Pro Director DirectX 9 Runtime Display Switch Utility D-KEFS Scoring Assistant docCreator v3.6 DocProc DocProcQFolder DocumentViewer DONOR doPDF 5.3 printer doPDF 6.1 printer Download 2001 ver 2.8.0 Dragon NaturallySpeaking 10 Dragon NaturallySpeaking 11 Dragon NaturallySpeaking 12 Dragon NaturallySpeaking 8 Drive Encryption for HP ProtectTools DrugListEditor Space DS Report Post DVD Shrink 3.2 DWG TrueView 2008 DWG TrueView 2013 DYMO File DYMO Label Software Issued Version 1.0 Page 39 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four DYMO Label v.8 Dynamic Power Performance Management for Mobile Internet Devices Dynamic Wizard 3.1B for 32Bit E.M. PowerPoint Video Converter 3.20 Easy Access Button Support Easy Icon Maker EasyCoder ESim USB-to-Serial Converter Drivers Embedded Security for HP ProtectTools Encore Pro 2 Client ENDOBASE Ensemble instance [ENSEMBLE] Ensemble instance [ENSEMBLE2010] Enterprise EPSON Advanced Printer Driver 3 EPSON Scan EPView ESRI Components 1.2 eSupportQFolder Extra Fonts Package Ezurio Bluetooth Software FACE Client Software FACE56 (Application Proxy) Fax ffvfw (uninstall only) FileZilla Client 3.3.4.1 FileZilla Client 3.5.3 First Trimester Screening Program v2.3 FLIR Device Drivers FLIR QuickReport 1.2 SP2 FLIR Reporter 9 FLIR Tools FMIS FORUM Viewer foundation.bcm.cpp-4.0-core-32 foundation.locale_fallback.cpp-4.0-core-32 foundation.tracelog.cpp-4.0-core-32 foundation.tracelog.java-4.0-core-nu FreeMind FreeStyle Auto-Assist Freez Screen Video Capture v1.2 FSA 4 FTDI USB Serial Converter Drivers Fujitsu ISIS Drivers Fujitsu ScandAll PRO V1.8 Update1 FUJITSU Scanner USB HotFix Gazetteer II Genie 2012.1 Genie Language Module - English (UK) Genie Medical 2010.1 Genie Medical Language Module - English (UK) Genie Updater GLI 2012 Predicted Values GLI2012 Data Conversion Issued Version 1.0 Page 40 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Godex Device Server Toolkit Google Toolbar for Internet Explorer Google Update Helper GPBaseService2 GPL Ghostscript High Definition Audio Driver Package - KB888111 HI-PRO HI-PRO USB drivers HOSTACCESS 7.20g Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946040) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946308) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB946344) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947540) Hotfix for Microsoft Visual Studio 2007 Tools for Applications - ENU (KB947789) Hotfix for Office (KB2475888) Hotfix for Office (KB2687329) HP 3D DriveGuard HP Backup and Recovery Manager HP Backup and Recovery Manager Installer HP BIOS Configuration for ProtectTools hp business inkjet 2300 HP Color LaserJet 3550 HP Color LaserJet CM1015/CM1017 MFP 1.0 HP Color LaserJet CM1312 MFP Series 5.0 HP Customer Participation Program 10.0 HP Customer Participation Program 7.0 HP Customer Participation Program 8.0 HP Designjet 500-800 series FUU HP Doc Viewer HP Extended Capabilities 4.7 HP Help and Support HP HotKey Support HP Image Zone 4.7 HP Image Zone Express HP Imaging Device Functions 10.0 HP Imaging Device Functions 13.0 HP Imaging Device Functions 7.0 HP Imaging Device Functions 8.0 HP Imaging Device Functions 9.0 hp instant support HP Integrated Module with Bluetooth wireless technology HP IP CONSOLE VIEWER 3.0.0.20 HP iPAQ Setup Assistant v1.2.23.0 hp LaserJet 2300 Uninstaller HP LaserJet 3050/3052/3055/3390/3392 4.0 HP Memories Disc HP Notebook Accessories Product Tour HP OCR Software 8.0 HP OCR Software 9.0 HP Officejet Pro All-In-One Series HP PCMCIA Smart Card Reader HP Performance Tuning Framework HP Photo and Imaging 2.0 - Scanners Issued Version 1.0 Page 41 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four HP Photosmart Essential HP Photosmart Essential 3.5 HP PrecisionScan HP Precisionscan Pro 3.1 HP Product Assistant HP Product Detection HP ProtectTools Security Manager HP PSC & OfficeJet 4.7 HP PSC & Officejet 5.3.B Corporate Edition HP Quick Launch Buttons 6.30 A3 HP Quick Launch Buttons 6.40 B2 HP Quick Launch Buttons 6.40 D3 HP Scanjet 5590 9.0 HP Scanjet G2410 and 2400 HP Scanjet N6010 Drivers and Tools HP Share-to-Web HP Softpaq SP44286 HP Softpaq SP45367 HP Softpaq SP45411 HP Softpaq SP52247 HP Software Update HP Solution Center 13.0 HP Solution Center 7.0 HP Solution Center 8.0 HP Solution Center 9.0 HP Update HP User Guide Bluetooth Addendum 0062 HP User Guides 0064 HP Virtual Rooms 8.0 HP Webcam Driver HP Wireless Assistant HP Wireless Keyboard Plus Mouse HP Workstation User Guides hpg2410 hpg5590 hpg5590QFolder hpp3390usg hppCLJCM1017 hppCLJCM1312 hppfaxdrv3390 hppFaxDrvCM1312 hppFaxUtility hppFaxUtilityCM1312 hppFonts HPPhotosmartEssential hppIOFiles hppLJ3390 hppManuals3390 hppManualsCM1017 hppManualsCM1312 hppQFolderCM1312 HPProductAssistant hppscan3390 Issued Version 1.0 Page 42 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four hppscanCM1017 hppscanCM1312 hppScanTo hppScanToCM1312 hppSendFax hppSendFaxCM1312 hppTLBXFXCM1017 hppTooCool hppToolBoxFX hppusgCM1017 hppusgCM1312 HPSSupply HPSystemDiagnostics hpzTLBXFX HTC BMP USB Driver HTC Driver Installer HttpNamespaceManager HumanConcepts OrgPlus 8 HumanConcepts OrgPlus 8 Plug-in HydraVision IBM SPSS Statistics 19 IBM SPSS Statistics 21 Icon Enlarger IDAutomation Word Excel Addin 2007 IDT Audio Image Resizer Powertoy for Windows XP IMAGEnet 2000 (2.59) IMAGEnet i-base IMS InfoFlex v5 Inspire ST Default v7.0.2090.0 Inspire Target Audience v7.0.2090.0 Inspire Updater Client Inspire v7.0.2090.0 Install-on-demand v7.0.206.0 InstallWizard InstantShare Intel MKL 10.2 ia32, IPP 6.1 ia32 Intel PROSet Wireless InterBase 2007 [instance = czm_db] Internet Explorer Developer Toolbar Internet Explorer Q903235 InterSystems ODBC Driver InterVideo DVD Check InterVideo Register Manager InterVideo WinDVD iPFG 2.6b (Noah 3; C:\Program Files\Phonak Group\iPFG (N3)) isapi3_files ISF440 - ABS Word Lists (UK) ISS Q-Writer ISYS Gatehouse Suite - Crystal Reports ITIS Returns System ITS_EmpExe Issued Version 1.0 Page 43 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Ixia Performance Endpoint for Windows J2SE Runtime Environment 5.0 J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 12 J2SE Runtime Environment 5.0 Update 6 JAC JAC Medicines Management Java 2 Runtime Environment, SE v1.4.2 Java 7 Update 7 Java Access Bridge Java Auto Updater Java(TM) 6 Update 13 Java(TM) 6 Update 14 Java(TM) 6 Update 18 Java(TM) 6 Update 20 Java(TM) 6 Update 3 Java(TM) 6 Update 30 Java(TM) 6 Update 31 Java(TM) 6 Update 35 Java(TM) 7 Update 5 Java(TM) SE Runtime Environment 6 Java(TM) SE Runtime Environment 6 Update 1 JMicron 1394 Filter Driver JMicron Flash Media Controller Driver JSEC KB_SQL ODBC 4.0 Driver KBS KB_SQL ODBC Driver KEAVT v5.10 Kodak Brightness and Contrast Control KODAK Capture Pro Software KODAK Capture Pro Software 2.0.0 Kodak Capture Software for iSeries scanners KODAK i1210/i1220 Scanner KODAK i1400 - Smart touch KODAK i1410/i1420/i1440 Scanner Kodak i250/i260/i280 Scanner Kodak i30/i40 Scanner L7500 LabelShop 8 LightScribe 1.4.136.1 LightScribe 1.6.43.1 LightScribe System Software Limbs & Things PROMPT Birthing Simulator LiveUpdate 1.6 (Symantec Corporation) Logitech Unifying Software 2.00 Lotus Notes 6.5.1 Loupe Utility LSI HDA Modem LUMIX Simple Viewer Macromedia Authorware Web Player Macromedia Flash Player 8 Macromedia Shockwave Player Issued Version 1.0 Page 44 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four MarketResearch Matrox Driver Matrox Graphics Software (remove only) Matrox PowerDesk-HF Matrox PowerDesk-HF and Driver Matrox PowerDesk-SE Matrox System Utilities Mavis Beacon Teaches Typing 12 Standard Microsoft Access 2000 Microsoft Access 2002 Microsoft Access 2002 Runtime Microsoft Access 2010 Interactive Guide EN Microsoft ActiveSync Microsoft ActiveSync 4.0 Microsoft Application Error Reporting Microsoft Application Virtualization Desktop Client Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Corporation Microsoft Excel 2010 Interactive Guide EN Microsoft Exchange 2000 Microsoft Forefront UAG endpoint components v4.0.0 Microsoft FrontPage 2000 SR-1 Microsoft FrontPage 2002 Microsoft Group Policy Management Console Microsoft IntelliPoint 6.2 Microsoft Internationalized Domain Names Mitigation APIs Microsoft Internet Explorer Administration Kit 5 Microsoft Kernel-Mode Driver Framework Feature Pack 1.1 Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft Office 2003 Web Components Microsoft Office 2007 Primary Interop Assemblies Microsoft Office 2007 Service Pack 3 (SP3) Microsoft Office 2010 Language Pack Service Pack 1 (SP1) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access 2003 Runtime Microsoft Office Access database engine 2007 (English) Microsoft Office Access MUI (English) 2007 Microsoft Office Access MUI (English) 2010 Microsoft Office Access Runtime (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove MUI (English) 2010 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2010 Issued Version 1.0 Page 45 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Microsoft Office Live Meeting 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2007 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Edition 2003 Microsoft Office Professional Plus 2007 Microsoft Office Professional Plus 2010 Microsoft Office Project 2007 Service Pack 3 (SP3) Microsoft Office Project MUI (English) 2007 Microsoft Office Project MUI (English) 2010 Microsoft Office Project Standard 2007 Microsoft Office Project Standard 2010 Microsoft Office Proof (English) 2007 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2007 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing (English) 2010 Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Sounds Microsoft Office Standard Edition 2003 Microsoft Office Visio 2007 Service Pack 3 (SP3) Microsoft Office Visio 2010 Microsoft Office Visio MUI (English) 2007 Microsoft Office Visio MUI (English) 2010 Microsoft Office Visio Professional 2003 Microsoft Office Visio Professional 2007 Microsoft Office Visio Standard 2007 Microsoft Office Visio Viewer 2003 (English) Microsoft Office Visio Viewer 2007 Microsoft Office Word MUI (English) 2007 Microsoft Office Word MUI (English) 2010 Microsoft Office XP Professional Microsoft Office XP Resource Kit Tools Microsoft Office XP Standard Microsoft OfficeXP Primary Interop Assemblies Microsoft OneNote 2010 Interactive Guide EN Microsoft Outlook 2010 Interactive Guide EN Microsoft Policy Platform Microsoft PowerPoint 2010 Interactive Guide EN Microsoft Primary Interoperability Assemblies 2005 Microsoft Project 2010 Interactive Guide EN Issued Version 1.0 Page 46 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Microsoft Project 2010 Service Pack 1 (SP1) Microsoft Project Standard 2002 Microsoft Project Standard 2010 Microsoft Publisher 2002 Microsoft Publisher 2010 Interactive Guide EN Microsoft Report Viewer Redistributable 2005 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft Software Update for Web Folders (English) 14 Microsoft SQL Server 2005 Microsoft SQL Server 2005 Backward compatibility Microsoft SQL Server 2005 Books Online (English) Microsoft SQL Server 2005 Tools Microsoft SQL Server 2005 Tools Express Edition Microsoft SQL Server 2008 Microsoft SQL Server 2008 BI Development Studio Microsoft SQL Server 2008 Browser Microsoft SQL Server 2008 Client Tools Microsoft SQL Server 2008 Common Files Microsoft SQL Server 2008 Database Engine Services Microsoft SQL Server 2008 Database Engine Shared Microsoft SQL Server 2008 Management Studio Microsoft SQL Server 2008 Native Client Microsoft SQL Server 2008 Policies Microsoft SQL Server 2008 RsFx Driver Microsoft SQL Server 2008 Setup Support Files Microsoft SQL Server Compact 3.5 SP1 English Microsoft SQL Server Compact 3.5 SP1 Query Tools English Microsoft SQL Server Compact 3.5 SP2 ENU Microsoft SQL Server Compact 4.0 ENU Microsoft SQL Server Desktop Engine Microsoft SQL Server Native Client Microsoft SQL Server Setup Support Files (English) Microsoft SQL Server VSS Writer Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visio 2000 (IE) Microsoft Visio 2010 Interactive Guide EN Microsoft Visio 2010 Service Pack 1 (SP1) Microsoft Visio Standard 2010 Microsoft Visio Viewer 2010 Microsoft Visual Basic PowerPacks 2.0 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual FoxPro OLE DB Provider Microsoft Visual J# .NET Redistributable Package 1.1 Issued Version 1.0 Page 47 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Microsoft Visual Studio 2005 Premier Partner Edition - ENU Microsoft Visual Studio 2005 Tools for Office Runtime Microsoft Visual Studio 2008 Shell (integrated mode) - ENU Microsoft Visual Studio Service Pack 3 Microsoft Visual Studio Tools for Applications 2.0 - ENU Microsoft Web Publishing Wizard 1.52 Microsoft Windows Media Video 9 VCM Microsoft Windows Update Auto Update Microsoft WinUsb 1.0 Microsoft WinUsb 2.0 Microsoft Word 2010 Interactive Guide EN Microsoft Works 6-9 Converter Microsoft WSE 2.0 SP3 MiDatabank 3 Mimer SQL Engine Mimer SQL Engine 10.0 MIS EIS MISEIS 2.0.1 - CadCorp Version 5 Enabled MISEIS 2.0.2 - CadCorp Version 5 Enabled MISEIS 2.0.2 - CadCorp Version 5 Enabled (C:\MIS_SITE_CONFIG\) MISGIS Client V108 MISGIS Client V109 MISGIS Client V110 MISGIS Client V110 (c:\MIS_SITE_CONFIG\) MISGIS Server V105 Module de prise en charge linguistique de Microsoft .NET Framework 2.0 - FRA Morpheus MPM MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 Parser and SDK MSXML 4.0 SP3 Parser MSXML 4.0 SP3 Parser (KB2721691) MSXML 4.0 SP3 Parser (KB2758694) MSXML 6 Service Pack 2 (KB954459) MSXML 6.0 Parser MSXML 6.0 Parser (KB925673) MSXML 6.0 Parser (KB933579) Mult-File Print Doc ActiveX Control MWSnap 3 NBS Technologies JAVELIN Driver NDP3 Speech Builder 1.01 Nero 7 Essentials NetMos Multi-IO Controller NHS/Siemens NiceLabel 5 Noah Engine NOAHaud NoiseTools Nokia Connectivity Cable Driver Nokia Lifeblog 2.1 Nokia MTP driver Issued Version 1.0 Page 48 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Nokia PC Connectivity Solution Nokia PC Suite Nokia Software Launcher Northgate M3PP Client (Live) Northgate M3PP Client (Test) Norton PC Checkup Notebook Software NVIDIA Control Panel 266.57 NVIDIA Control Panel 270.90 NVIDIA Control Panel 275.65 NVIDIA Control Panel 275.89 NVIDIA Drivers NVIDIA Graphics Driver 266.57 NVIDIA Graphics Driver 270.90 NVIDIA Graphics Driver 275.65 NVIDIA Graphics Driver 275.89 NVIDIA Install Application NVIDIA nView 135.50 NVIDIA nView 135.70 NVIDIA nView 135.85 NVIDIA nView Desktop Manager NVIDIA PhysX v8.09.04 NVIDIA WMI 275.65 OCR Software by I.R.I.S 7.0 OCR Software by I.R.I.S. 13.0 Office 2000 HTML Filter 2.0 office Convert Pdf to Jpg Jpeg Tiff Free 6.5 Olympus Digital Wave Player OMNI-Client OMNIKEY 5x21, 5x25, 6321 PC/SC Driver ON Semiconductor Communication Toolkit Runtime Open Text WebDAV ActiveX Control 10.0.0 optos V² Vantage Pro Review Oticon EXPRESSlink3 Device Driver Oticon Streamer Device Driver Oticon Upgrade Streamer Firmware Otto Bock Shape System 6.5V Panasonic Common Components Panasonic Dashboard Panasonic DevUp Service Panasonic Hand Writing PanoStandAlone PASW Statistics 18 Patch 141011 PATGuard 2 PATGuard 2 Network PC Information Viewer PC Shadow Enable 5.00 PD ADEQUEST 2.0 PDA Compatible Fonts PDF Complete PDF Settings PDF To JPEG Converter Lite 3.00 Issued Version 1.0 Page 49 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four PDFCreator PerSonoCall Pervasive.SQL 2000 Workstation (SP3) Philips Medical Systems Nederland B.V. MIP.NET5.2 52.203.3070.1233 Philips Xcelera WebForum Client Philips Xcelera WebForum R1.1 L3 SP2 Phonak Target 2.1 Phoresis PHOTOfunSTUDIO -viewerPhotoGallery PhysioTools NetClient Picasa 3 PL-2303 USB-to-Serial Planglow LabelLogic platform.library.common.instrumentation-4.0-core-nu platform.library.common-4.0-core-32 platform.sdk.boe.com.core-4.0-core-32 platform.sdk.boe.com.instrumentation-4.0-core-nu platform.sdk.boe.com-4.0-core-32 platform.sdk.boe.com-4.0-en-32 Pleora eBUS Runtime PN 2.5 Installation Project PowerQuest PartitionMagic Pro 7.0 PowerTerm 525 Practice Navigator Presto! PageManager 7.15.37 PRINCE2 Passport PRISM6 PRISM7 product.crystalreportsviewer.arp-4.0-core-32 product.crystalreportsviewer.installiverse.reg-4.0-core-nu product.crystalreportsviewer.langpackproperty-4.0-en-nu product.shared.installiverse.reg-4.0-core-nu product.shared.langpackreg-4.0-core-nu product.xcelsius.arp.icon-4.0-core-32 product.xcelsius.langpackproperty-4.0-en-nu product.xcelsiuspresent.arp.icon-4.0-core-32 product.xcelsiuspresent.langpackproperty-4.0-en-nu Product_Full_QFolder Product_Min_QFolder ProductContext PsychCorpCenter PsychCorpCenter-II Pulse Program Launcher Pulse User Authorisation and Access Management Pulsox UA-300 Driver QFolder QLAB QLabel-IV 1.07 QLabel-IV 1.19 QPulse 4.2 QuickTime QuickTime 3.0 Issued Version 1.0 Page 50 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four QuickTime Alternative 1.68 Ralink RT2860 Wireless LAN Card RCLick RDC Readme Realtek Ethernet Controller All-In-One Windows Driver Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader Remove Hidden Data Tool Renal Software Suite v.3.1 repoaccess.repoaccess_plugins_webi.binfiles-4.0-core-32 Required Runtimes ResMed USB Adapter (Driver Removal) ResScan Retell Software Call Recorder v1.93 build 2265 RFID Control Service RICOH Media Driver Roxio Activation Module Roxio Creator Audio Roxio Creator Basic v9 Roxio Creator Business Roxio Creator Business v10 Roxio Creator Copy Roxio Creator Data Roxio Creator Tools Roxio Express Labeler 3 Roxio MyDVD Sanguin Aurora 1.36 SP5 SAP Crystal Presentation Design 2011 SP4 SaTScan 9.1 Scan Scanner Utility for Microsoft Windows Scanner Utility for Microsoft Windows V09L21 Scanner Utility for Microsoft Windows V10L20 ScannerCopy ScanSnap ScanSnap Manager ScanSnap Organizer ScanSoft OmniPage Pro 14.0 SDMSSplash Seagate Report ActiveX Viewer Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2553089) Security Update for 2007 Microsoft Office System (KB2553090) Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 2.0 (KB928365) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition Issued Version 1.0 Page 51 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2584066) Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589337) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft Office Access 2007 (KB979440) Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB2510061) Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition Security Update for Microsoft Office Outlook 2007 (KB2288953) Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio 2007 suites (KB2596595) 32-Bit Edition Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition Security Update for Microsoft SharePoint Workspace 2010 (KB2566445) Security Update for Microsoft Visio 2010 (KB2553374) 32-Bit Edition Security Update for Microsoft Visio 2010 (KB2760762) 32-Bit Edition Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition Security Update for Microsoft Windows (KB2564958) Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Search 4 - KB963093 Sentinel Protection Installer 7.2.2 Issued Version 1.0 Page 52 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Sentinel Protection Installer 7.4.2 Sentinel System Driver Service Pack 1 for SQL Server 2008 (KB968369) Service Pack 3 for SQL Server 2008 (KB2546951) Service Pack 3 for SQL Server Tools and Workstation Components 2005 ENU (KB955706) Service Pack 4 for SQL Server Tools and Workstation Components 2005 ENU (KB2463332) Shared Add-in Extensibility Update for Microsoft .NET Framework 2.0 (KB908002) shared.library.content-4.0-core-32 shared.library.content-4.0-en-32 shared.library.cxlib.cxlib-4.0-core-32 shared.library.keycode.decoder.cpp-4.0-core-32 shared.library.keycode.defn-4.0-core-32 Shockwave SHS Software Common Component SHS Software Fitting Component SHS Software UnityFitting Component SHS6 Common SHS6 Fitting SHS6 UnityComp SHS6 UnityFitting Silicon Laboratories CP210x USB to UART Bridge (Driver Removal) Skins SkinsHP1 Skype Click to Call Skype™ 5.5 Slpwin SMART Install Manager Smart Label Printer Smart Label Printer 6.3 Smart Label Printer 6.6 Smart Label Printer 6.9 Smart Label Printer 7.0.5 SMART Notebook SMART Notebook Express SMART Product Drivers SmartCapture SmartView 3.2 Snagit 10 Snagit 10.0.2 Snapshot Viewer Snow Inventory Client Snow Inventory Client Installer Software Operation Panel SoJ Build Customisation SolidWorks eDrawings 2012 SolutionCenter Sonic Activation Module Sonic CinePlayer Decoder Pack Sony UP-DR80MD Printer Driver Sophos Anti-Virus Sophos AutoUpdate Sophos Patch Agent Sophos Remote Management System Issued Version 1.0 Page 53 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four SoundMAX Sql Server Customer Experience Improvement Program SQL Server System CLR Types SQLXML4 SRS Premium Sound for HP Thin Speakers Starkey USB Programer Drivers StarOffice 4.0 Status STT Trainer 6.0 STT Trainer Content Manager SUPCOLog SurfLink32 Driver Sybase Synchronisation Client 2.0.5 Symantec Ghost Symphony 1.0 Synaptics Pointing Device Driver Synergy Talis Alto Talis Alto 4.3 The Solution Series Administrative Client UK v5.1.3 Tibbo Device Server Toolkit (remove only) TICTAC pro 17.2 tkImageScanHTTP tkMCACAmera tkPSimpleCode tkRTFEditor MSI tkWebSoundHTTP tkXMLExport2008 tkXMLImport2008 Toolbox Touch Driver tp.apache.xalan.cpp-1.10.0-core-32 tp.apache.xerces.cpp-2.1.0-core-32 tp.apache.xerces.cpp-2.7.0-core-32 tp.azalea.fonts-5.5-core-nu tp.gzip-1.2.3-core-32 tp.ibm.icu.cpp-3.0.1-core-32 tp.microsoft.mssdk-10.0-core-32 tp.netegrity.siteminder.cpp.smagent-6.0-core-32 tp.netscape.ldap.cpp-6.0.5-core-32 tp.ooc.cpp-3.3.2-core-32 tp.rsa.crypto.cpp-3.2.1.2-core-32 tp.rsa.crypto-6.3-core-32 tp.sap.ljs.passport-0.8.0-core-nu tp.sap.ncs-720-core-32 tp.sap.nwrfc-711-core-32 tp.shared.pvlocale.pvlocale-4.0-core-32 tp.utexasaustin.hoard-3.7.1-core-32 TrakWebEdit2008 Tranman Release 8 Client TrayApp UltraEdit 15.20 UniDK32 3.0 Issued Version 1.0 Page 54 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Unity 4.8 Unload UnloadSupport Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition USB Data Logger Interface USB-COM-Driver User Profile Hive Cleanup Service Validity Fingerprint Driver Validity Fingerprint Sensor Driver VBA VFP7 Runtime VideoCam Suite 2.0 VideoLAN VLC media player 0.8.4a Visokio Omniscope VistaPoint Enterprise Client Visual C++ 9.0 Runtime for Dragon NaturallySpeaking Visual C++ Runtime for Dragon NaturallySpeaking Visual Studio 2005 Tools for Office Second Edition Runtime VisualPts VisualPts (C:\Program Files\Scheduler\) VLC VLC media player 1.0.5 VLC media player 1.1.7 VLC media player 2.0.0 VLC media player 2.0.1 VLC media player 2.0.2 VMware Player VNC Free Edition 4.1.1 Vscan gateway software WAIS-IV Report Writer WebEx WebFldrs XP WebReg WIBU-KEY Setup (WIBU-KEY Remove) WIMGAPI Win Zip Version 8.0 Win2PDF 3.30.4 Windmill Computing vivID Card 1.2.4 Windows 2000 Administration Tools Windows Communication Foundation Windows Driver Package - Cambridge Silicon Radio (CSRBC) USB (12/16/2009 3.0.0000.0000) Windows Driver Package - DexCom, Inc. (usbser) Ports (05/24/2010 1.0.0.2) Windows Driver Package - Fluke (WinUSB) Thermal Imager (08/21/2011 1.0.1) Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16) Windows Driver Package - Hewlett-Packard hp scanjet 3600 series (01/17/2007 8.1.0.77) Issued Version 1.0 Page 55 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four Windows Driver Package - Hewlett-Packard hp scanjet 5590 (01/11/2007 8.1.0.73) Windows Driver Package - Infineon Technologies AG (IFXTPM) System (11/29/2006 1.90.0000.00) Windows Driver Package - Intel (NETwLx32) net (10/07/2010 13.4.0.139) Windows Driver Package - Intel (NETwNx32) net (10/18/2010 13.4.0.9) Windows Driver Package - Intel net (10/07/2010 13.4.0.139) Windows Driver Package - Intel net (10/18/2010 13.4.0.9) Windows Driver Package - Nokia Modem (06/12/2006 6.81.0.21) Windows Driver Package - POINTMAN (GemPPro) SmartCardReader (04/21/2009 4.0.0.0) Windows Driver Package - POINTMAN CDM USB Driver Package (10/22/2009 2.6.0.0) Windows Driver Package - Siemens Hearing Solutions (usbser) Ports (12/16/2009 1.3.0.0) Windows Driver Package - USB-COM Driver (dlsusb) MultiportSerial (01/18/2011 3.12.0.32) Windows Driver Package - USB-COM Software (dlsusb) Ports (01/18/2011 3.12.0.32) Windows Driver Package - Widex A/S (WinUSB) Widex Link (10/13/2007 6.00.2064) Windows Genuine Advantage Validation Tool Windows Imaging Component Windows Installer Clean Up Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Format Runtime Windows Media Player 10 Windows Media Player 10 Hotfix [See KB887626 for more information] Windows Media Player 11 Windows Messenger 5.1 Windows PowerShell(TM) 1.0 Windows PowerShell(TM) 1.0 MUI pack Windows Presentation Foundation Windows Resource Kit Tools Windows Rights Management Client Backwards Compatibility SP2 Windows Rights Management Client with Service Pack 2 Windows Search 4.0 Windows Server 2003 Administration Tools Pack Windows Support Tools Windows Workflow Foundation WinZip WinZip 11.2 WinZip 12.1 WinZip Command Line Support Add-On 2.3 Wireless Switch Utility Wizard 3.5.2 Wizard 5.6 WMS-IV Report Writer Xcelera Main Xcelera Platform Xcelera Platform Extensions Xcelera Ultrasound xcelsius.assets.present-4.0-core-32 xcelsius.assets.present-4.0-en-32 xcelsius.assets-4.0-core-32 xcelsius.boe.sdkplugins.cpp-4.0-core-32 xcelsius.designer.present-4.0-core-32 xcelsius.designer.present-4.0-en-32 Issued Version 1.0 Page 56 of 57 ITT for the Migration to Office 2010 & Windows 7 –Timebox Four xcelsius.designer-4.0-core-32 XML Paper Specification Shared Components Pack 1.0 Xvid 1.1.3 final uninstall Yagoon Time 2.0.5 ZebraNet Bridge 1_2_6 ZebraNet Utilities Issued Version 1.0 Page 57 of 57