LifeWays Operating Procedure
Clinical serviceS
SUBJECT: 05.02.04 Behavior Treatment Planning Process
PURPOSE: The purpose of this operating procedure is to outline the referral process for the
LifeWays provider network to request and obtain the behavioral psychologist
services for an individual receiving services within the LifeWays network.
GOVERNING AGENCY POLICY: 05.02 Clinical Risk Management
DEFINITIONS:
Aversive Techniques: Techniques that require the deliberate infliction of unpleasant stimulation
(stimuli which would be unpleasant to the average person or stimuli that would have a specific
unpleasant effect on a particular person) to achieve the management, control, or extinction of
seriously aggressive, self-injurious or other behaviors that place the individual or others at risk
of physical harm.
Crisis Prevention Institute (CPI): A series of approved physical techniques used defensively or
to control the behavior of a consumer. The approved techniques are designed to protect the
consumer and others from harm and to avoid substantial property damage, while using the least
restrictive intervention necessary. Utilizing the physical management component of CPI is one
of the two emergency interventions approved by LifeWays for use in crisis situations when all
other supports and interventions fail. Each LifeWays contracted provider is responsible for
implementing protocol specifying when CPI is to be utilized.
Freedom of Movement: A recipient shall not be restricted more than is necessary to provide
mental health services to him/her, to prevent injury to him/her, or to others, or to prevent
substantial property damage, except that security precautions appropriate to the condition and
circumstances of an individual admitted by order of a criminal court or transferred as a
sentence-serving convict from a penal institution may be taken. A restriction of a recipient's
freedom of movement adopted under this authority must include the date it expires and
justification for its adoption shall be promptly noted in the record of the recipient. Additionally,
the restriction shall be removed when the circumstances that justified its adoption ceases to
exist.
Functional Behavioral Assessment (FBA): an approach that incorporates a variety of techniques
and strategies to determine the pattern and purpose, or “function” of a particular behavior and
guide the development of an effective and efficient behavior plan. The focus of an FBA is to
identify social, affective, environmental, and trauma-based factors or events that initiate,
sustain, or end a behavior. A physical examination must be done by a MD or DO to identify
biological or medical factors related to the behavior. The FBA should integrate medical
conclusions and recommendations. This assessment provides insight into the function of a
behavior, rather than just focusing on the behavior itself so that a new behavior or skill will be
substituted to provide the same function or meet the identify need. Functional assessments
should also identify situations and events that precede positive behavior to provide more
information for a positive behavior support plan.
Imminent Risk: an event/action that is about to occur that will likely result in the potential harm to
self or others.
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Intrusive Techniques: Techniques that encroach upon the bodily integrity or the personal space
of the individual for the purpose of achieving management or control, of a seriously aggressive,
self-injurious or other behavior that places the individual or others at risk of physical harm.
Physical management: Techniques used by staff as an emergency intervention to restrict the
movement of an individual by continued direct physical contact in spite of the individual’s
resistance in order to prevent him or her from physically harming themselves or others. The
term “physical management” does not include briefly holding an individual in order to comfort
them or to demonstrate affection.
 Manually guiding down the hand/fists of an individual who is striking their own face
repeatedly causing risk of harm IS considered physical management if they resist the
physical contact and continues to try and strike. However, it is NOT physical
management if the individual stops the behavior without resistance.
 When a caregiver places his hands on an individual’s arms to prevent him or her
from running out the door and the individual resists and continues to try and get out
the door, it IS considered physical management. However, if the individual no longer
attempts to run out the door, it is NOT considered physical management.
 Physical management involving prone immobilization of an individual, as well as any
physical management that restricts a person’s respiratory process, for behavioral
control purposes is prohibited under any circumstances. Prone immobilization is
extended physical management of an individual in a prone (face down) position,
usually on the floor, where force is applied to their body in a manner that prevents
him or her from moving out of the prone position.
Positive Behavior Support: A set of research-based strategies used to increase opportunities for
an enhanced quality of life and decrease seriously aggressive, self-injurious or other behaviors
that place the individual or others at risk of physical harm by conducting a functional
assessment, and teaching new skills and making changes in a person’s environment. Positive
behavior support combines valued outcomes, behavioral, and biomedical science, validated
procedures; and systems change to enhance quality of life and reduce behaviors such as selfinjury, aggression, property destruction, and pica. Positive Behavior Supports are most
effective when they are implemented across all environments, such as home, school, work, and
in the community.
Proactive Strategies in a Culture of Gentleness: Strategies within a positive behavior support
plan used to prevent seriously aggressive, self-injurious or other behaviors that place th
individual or others at risk of physical harm from occurring, or for reducing their frequency,
intensity, or duration. Supporting individuals in a culture of gentleness is an ongoing process
that requires patience and consistency. As such, no precise strategy can be applied to all
situations. Some examples of proactive strategies include: unconditional valuing, precursor
behaviors, redirection, stimulus control, and validating feelings.
Reactive Strategies in a Culture of Gentleness: Strategies within a Positive Behavior Support
Plan used to respond when individuals begin feeling unsafe, insecure, anxious or frustrated.
Some examples of reactive strategies include: reducing demanding interactions, increasing
warm interactions, redirection, giving space, and blocking.
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Request for Law Enforcement Intervention: Calling 911 and requesting law enforcement
assistance as a result of an individual exhibiting a seriously aggressive, self-injurious or other
behavior that places the individual or others at risk of physical harm. Law enforcement should
be called for assistance only when: caregivers are unable to remove other individuals from the
hazardous situation to assure their safety and protection, safe implementation of physical
management is impractical, and/or approved physical management techniques have been
attempted but have been unsuccessful in reducing or eliminating the imminent risk of harm to
the individual or others. Involving law enforcement is one of the two emergency interventions
approved by LW for use in a crisis situation when all other supportive interventions failed.
Restraint – The use of a physical or mechanical device to restrict an individual’s movement at
the order of a physician. The use of physical or mechanical devices used as restraint is
prohibited except in a state-operated facility or a licensed hospital. This definition excludes:
 Anatomical or physical supports that are ordered by a physician, physical therapist or
occupational therapist for the purpose of maintaining or improving an individual’s
physical functioning.
 Protective devices, which are defined as devices or physical barriers to prevent the
individual from causing serious self-injury associated with documented and frequent
incidents of the behavior and which are incorporated in the written individual plan of
service through a behavior treatment plan, which has been reviewed and approved by
the Committee and received special consent from the individual or his/her legal
representative.
 Medical restraint, i.e. the use of mechanical restraint or drug-induced restraint ordered
by a physician or dentist to render the individual quiescent for medical or dental
procedures. Medical restraint shall only be used as specified in the individual written
plan of service for medical or dental procedures.
 Safety devices required by law, such as car seat belts or child car seats used while
riding in vehicles.
Restrictive Techniques: Techniques that will result in the limitation of the individual’s rights as
specified in the Michigan Mental Health Code and the federal Balanced Budget Act. Examples
of such techniques used for the purposes of management, control, or extinction of seriously
aggressive, self-injurious or other behaviors that place the individual or others at risk of physical
harm, include: limiting or prohibiting communication with others when that communication would
be harmful to the individual; prohibiting unlimited access to food when that access would be
harmful to the individual (excluding dietary restrictions for weight control or medical purposes);
using the Craig (or veiled) bed, or any other limitation of the freedom of movement of an
individual. Use of restrictive techniques require the review and approval of the Committee.
Seclusion – The placement of an individual in a room alone where egress is prevented by any
means, Seclusion is prohibited except in a hospital or center operated by the Michigan
Department of Community Health (MDCH), a hospital licensed by the department, or a licensed
child caring institution licensed under 1973 PA 116, MCL 722.111 to 722.128. Seclusion does
not include involuntary confinement for legally mandated non-clinical purposes such as
confining a person facing serious criminal charges or serving a criminal sentence in a locked
room.
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Therapeutic De-escalation – An intervention, the implementation of which is incorporated in the
individualized written plan of service, wherein the recipient is placed in an area or room,
accompanied by staff who shall therapeutically engage the recipient in behavioral de-escalation
techniques and debriefing as to the cause and future prevention of the target behavior.
Time Out – A voluntary response to the therapeutic suggestion to a recipient to remove
him/herself from a stressful situation in order to prevent a potentially hazardous outcome.
PROCEDURE
EXPEDITED REFERRALS/CASE REVIEWS
The BRMC recognizes the consequence of time relative to this service and has established a
mechanism for the expedited review of behavior treatment plans. In the event a primary
clinician, individual, or advocate, the Behavior Psychologist contacts the Committee
Chairperson requesting an immediate review of a proposed behavior treatment plan. The
Chairperson may decide to authorize the Behavior Treatment Planning Service without the
requirement of the standard referral process. Expedited reviews must occur within 48 hours of
the request. Recipient Rights must be informed of the proposed plan to assure that any
potential rights issues are addressed prior to implementation of the plan. Upon approval, the
plan may be implemented. All plans approved in this manner must be subject to full review at
the next regular meeting of the Committee.
NEW REFERRAL FOR BEHAVIOR TREATMENT PLAN
Upon increase in behaviors, the Case Manager/Supports Coordinator, with the cooperation of
the home staff, shall begin the following process in an effort to uncover and resolve the root
cause of the behavior prior to referring for the Behavioral Psychologist service.
1. CSM begins the Behavioral Assessment Referral Checklist (Attachment 2), collecting as
much documentation as possible throughout the completion of the Checklist for
submission to Behavioral Psychologist with referral.
2. Simultaneously, the direct care home staff shall begin completing the Target Behavior
Documentation Form (Attachment 3) every time the individual exhibits the targeted
behavior. This is a part of the Checklist and must be done prior to a referral to the
Behavioral Psychologist.
a. Not intended to be a sheet per behavior.
b. When the sheet is full, start another.
3. If the Checklist process is begun and, through the course of it, behaviors cease or
subside and the treatment team believes the issue has resolved, document the
recommendations and maintain documentation for future reference. However, start the
Checklist process from the beginning should the behaviors resurface.
4. Once the Checklist is complete with substantial documentation and the target behaviors
continue a referral may be made. Forward all documentation to Integro Behavioral
Psychologists and enter an authorization request in LEO for a Behavior Treatment
Planning Assessment.
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The Behavioral Psychologist will conduct a behavioral assessment and will submit to the
primary service provider (PSP) the findings and recommendations to reduce the behaviors. The
assessment will include, but is not limited to, the following:
 A review of all documentation submitted by the PSP at referral
 A review of historical and current treatment information
 Observation
 A review of results of assessments performed to rule out physical, medical, and
environmental causes of the problem behavior
 A functional assessment
 Any medical, psychological or other factors that the individual has which might put the
individual at high risk of death, injury or trauma if subjected to intrusive or restrictive
techniques
 Evidence of the kinds of positive behavioral supports or interventions, including their
amount, scope, and duration that have been attempted and have proved to be
unsuccessful.
According to recommendations, the PSP will request an authorization for development and
monitoring of the Behavior Treatment Plan at which point the Behavioral Psychologist will begin
to develop a plan that will contain specific positive and preventive interventions to reduce the
frequency, severity, and tendency for the target behavior(s) to occur. The Plan will also include:
 Evidence of continued efforts to find other options
 Peer Reviewed literature or practice guidelines that support the proposed intervention.
 A plan for monitoring and staff training to assure consistent implementation and
documentation of the intervention.
Emergency physical management or involving law enforcement will not be identified as an
intervention available for treatment. Positive behavioral supports and proactive strategies will
be utilized to the fullest extent possible to promote a culture that is supportive and protective of
an individual’s rights and recovery. If the behavioral treatment plan proposes the use of
restrictive or intrusive interventions, special consent is required from the consumer or guardian.
The final Behavior Treatment Plan will be submitted to the Behavior Risk Management
Committee (BRMC) for approval, at which point the Behavioral Psychologist will schedule an
inservice to home and community staff.
INTERVENTION MONITORING
In order for the Behavioral Psychologist and BRMC to make educated and progressive
decisions regarding individuals with a BTP it is critical that accurate and detailed data is
collected and reported for each time the Behavior Treatment Plan restrictive/intrusive
interventions are utilized in an effort to minimize a behavior. The following data shall be
collected on individual plans through data sheet monitoring using the BTP Intervention
Utilization Data Sheet (Attachment 4).
 Dates/times when interventions were used.
 Behavior that initiated the interventions.
 Observations about any events, settings, or factors that may have triggered the
behavior.
 Settings where behavior and interventions occurred.
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LifeWays Operating Procedure
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



Most restrictive/intrusive intervention used for behavior.
Description of positive behavioral supports used.
Behaviors that resulted in termination of the interventions.
Length of time of intervention
Emergency Interventions
To further promote a culture of gentleness and identify opportunities for improved services, it is
expected that providers will facilitate a discussion within 24 hours of the behavior to identify
what could have been done differently to prevent the use of physical management or
involvement of law enforcement. The discussion must be documented on the Incident Report
prior to being sent to the LifeWays Office of Recipeint Rights and must include:
 Staff development and training and supervisory guidance to reduce the use of these
interventions.
 Treatment Plan recommendations if needed, including review, modifications, or
development of a Behavior Treatment Plan.
Network-wide emergency interventions data will be aggregated for reporting quarterly and
annually to the Quality Management Council. The Quality Management Team will include this
as a part of the Agency’s Quality Assessment Performance Improvement Program.
REFERENCE
MDCH/CMHSP Managed Mental Health Supports and Services Contract FY 12 Attachment
C6.8.3.1
MDCH Companion Guide to the Technical Requirement for Behavior Treatment Plan Review
Committees
MDCH Guide to Prevention & Positive Behavior Supports in a Culture of Gentleness
Procedure 05-02.02 Behavior Risk Management Committee
ATTACHMENTS/FORMS
Attachment 1: Behavior Treatment Plan Referral Process Flow
Attachment 2: Behavioral Assessment Referral Checklist
Attachment 3: Target Behavior Documentation Form
Attachment 4: BTP Intervention Utilization Data Sheet
HISTORY
Reviewed:
Revised:
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Attachment 1
Behavior Treatment Plan Referral Process Flow
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Attachment 1
Behavior Treatment Plan Referral Process Flow
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Attachment 1
BEHAVIORAL ASSESSMENT REFERRAL CHECKLIST
Individual Name: _____________________________________ LEO Number: ___________________
Case Manager/Supports Coord. Name/Provider Name: ______________________________________
Collection Start Date: _____________________ Collection End Date: ___________________________
Referral Sent to Beh Psych:
Yes
No If Yes, Date: ______________________________
If No, Why Not: _______________________________________________________________________
___________________________________________________________________________________
Before making a referral for Behavior Treatment Planning Services, please complete the following and, if
applicable, attach the documentation, which outlines the results:
A medical assessment has been completed to rule out physical issues? i.e., bowel impactions, urinary
tract infections, issues of physical or oral pain, seizures, etc. Date of Service ____________________
The consumer has had a recent medication evaluation by their Primary Care Physician (i.e. side
effects, ineffectiveness, etc)? Date of Service _____________________________________________
Was there a change in medication? ___________________________________________________
__________________________________________________________________________________
The consumer has had a recent medication evaluation by their Psychiatrist (i.e. side effects,
ineffectiveness, etc)? Date of Service ___________________________________________________
Was there a change in medication? ___________________________________________________
__________________________________________________________________________________
Are there any existing medical issues, which trigger behaviors or sensitivity to surroundings? For
example, loss of hearing/eyesight, seizure disorders, dental issues, common cold, etc _____________
__________________________________________________________________________________
__________________________________________________________________________________
The treatment team has reviewed changes in the consumer's environment, which may trigger
behaviors? For example, natural supports, roommates, placement, routine, outings, staff, diet, services,
bed/dresser/toys, etc. _________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
The Case Manager/Supports Coordinator has revised the IPOS objectives and/or interventions (do not
include restrictive interventions) to address behaviors? IPOS and ABC Charts MUST accompany this
referral. ____________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
The Crisis Plan been revised? _______________________________________________________
__________________________________________________________________________________
Has the consumer had sensory activities integrated into their daily routine to rule out potential sensory
issues?
Yes
No ___________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
Was an emergency BRMC consult needed/requested?
If so, please attach outcomes of that session
BTP Referral Checklist Form
Yes
No
11/29/11
Attachment 3
Target Behavior Documentation
ABC Chart
Individual Name: _______________________
Date
What was occurring prior to the
behavior?
Data Collection Form
LEO Number: _____________________
What was the actual behavior?
What occurred to stop the
behavior?
11/29/2011
Staff
initials
Behavior Treatment Plan
Attachment 4
Intervention Utilization Data Sheet
Data Sheet Period: From Date: ________________
To Date: __________________
Positive behavioral
supports used to avoid
behavior
Behavior that
terminated intervention
Location Legend: DR = Dining Room; LR = Living Room/Common area; K = Kitchen; PBR = Personal Bed Room; OBR = Other Bed Room; C = Community; V = Vehicle; O = Other (please define)
Inter
Duration
Most
restrictive
inter used
for
behavior
Inter
Location
Emergency
Physical
Mgt
What precipitated
behavior?
Intrusive/
Restrictive
Behavior
causing
intervention
(inter)
Behavior
Location
Time
Date
Individual Name: __________________________
Individual Number: ________________________
Primary Provider Org: _______________
Case Manager: __________________
Home: ______________________