AGR Global Graduate Recruitment and Development Conference 22nd – 23rd September 2014 Kings Fund, London, UK Agenda Monday 22nd September Time 09:00 – 09:45 09:45 – 10:00 10:00 – 11:20 11:20 – 11:40 11:40 – 12:30 12:30 – 13:30 13:30 – 14:20 14:20 – 14:30 14:30 – 15:20 15:20 – 15:30 16:00 – 18:00 Registration and refreshments Welcome address: Stephen Isherwood, Chief Executive, AGR Plenary 1: ‘Brands, boards and people’ Rita Clifton, portfolio director, and Chairman of BrandCap Refreshments Plenary 2: ‘Taking the Guesswork out of Global Graduate Recruitment: Why a data driven approach can help HR demonstrate value’ CEB SHL Talent Measurement Lunch Plenary 3: ‘Future Trends in Graduate Development’ Development Beyond Learning Comfort Break Plenary 4: ‘The Business Case for Investing in Future Leaders’ Alexander Mann Solutions Day one summary: Stephen Isherwood, Chief Executive, AGR Afternoon Tea at Fortnum & Mason – historic tea shop founded in 1707. Address: 181 Piccadilly, London W1A 1ER Tuesday 23rd September Time 09:00 – 09:30 09:00 – 09:35 09:35 – 10:30 10:30 – 11:00 11:00 – 12:00 Refreshments Day two welcome: Stephen Isherwood, Chief Executive, AGR Plenary 5: ‘Turning Ambition in to Achievement’ Jamil Qureshi, Performance Coach and Psychologist Refreshments Subject Specific Breakout Sessions: Delegates are given a choice of three subject specific breakout sessions: 1. ‘From Tripoli to Warsaw: Recruiting for a truly global graduate scheme. A case study from the British Council’ The British Council 2. ‘Employer Branding Strategy – Crossing Country Lines’ 12:00 – 13:00 13:00 – 14:00 14:00 – 14:20 14:20 – 15:20 15:20 – 15:45 EY and Enterprise-Rent-A-Car 3. TBC Lunch Key Territory Breakout Sessions: Delegates are given a choice of three key territory breakout sessions. These sessions will be repeated at 14:20: 1. Americas – ‘What is keeping UR Leaders up at night?’ NetApp 2. Asia-Pac – TBC 3. EMEA – ‘Navigating graduate recruitment in Africa’ Old Mutual and SAGEA Refreshments Key Territory Focus Groups: Repeats of key territory breakout sessions. Closing address: Jamil Qureshi, Performance Coach and Psychologist Session descriptions Monday 22nd September Plenary 1 10:00 – 11:20 Brands, boards and people What can businesses of all kinds learn from the world’s most valuable brands? A look at how people and boards need to create brand-shaped businesses to be most successful. Rita will examine the hard economic value and importance of good branding across many of the world’s most successful businesses, across categories, consumer and B2B organisations. From her board perspective, she will look at how these companies use branding as an organising idea to make all operations work more effectively and efficiently – and generate the most value for people, companies and nations. Speaker profile: Rita Clifton is a portfolio director, and Chairman of BrandCap: Rita has been called ‘Brand guru’ by the Financial Times and ‘The doyenne of branding’ by Campaign magazine. She was Vice Chairman and strategy director at Saatchi & Saatchi in its most successful period, and then joined Interbrand, the world’s leading brand consultancy, as London CEO and was Chairman from 2002. Her non-executive director roles include ASOS, Bupa, Nationwide and Populus, the opinion pollster and research company. She speaks around the world on all aspects of brands, branding and business leadership, and is a regular commentator in all the major TV, radio and news channels. Her writing has included the bestselling book 'The Future of Brands', and The Economist book 'Brands & Branding'. Her pro bono roles include the boards of WWF, and as Chair of the leading practical sustainability organisation TCV. She has also been on the Government’s Sustainable Development Commission, and is on the Advisory Board for BP's carbon offset programme 'targetneutral'. In the 2014 New Year’s Honours List, Rita was awarded a CBE for services to the advertising industry. …………………………………………………………………….. Plenary 2 11:40 – 12:30 Taking the Guesswork out of Global Graduate Recruitment: Why a data driven approach can help HR demonstrate value Graduate recruiters and graduates in the global employment market are working with a rapidly changing set of dynamics. Employers are still struggling to fill 2013 graduate vacancies late in 2014, whilst graduates are saying that they are uncertain whether the jobs they accept are the ones that really match their interests. In this session, Eugene Burke, chief science and analytics officer, CEB will share recent graduate data from across 32 countries. He will explore what that data says about the beliefs and assumptions underpinning graduate recruitment programmes, addressing questions such as: What does the landscape, locally and globally, of graduate talent today really look like? What makes today’s graduates tick? What really drives effective performance as a newly hired graduate in the short-term and longer-term potential as a manager or a leader in the future? Speaker profile: Eugene Burke, chief science and analytics officer, CEB: Eugene is responsible for developing frameworks, models and solutions to talent issues. Recent projects include addressing innovation effectiveness, the future of the retail bank, improving the success of high-potential programs and unpacking myths around gender differences and differences between the generations. Eugene has published articles in Talent Management, T+D Magazine, People Matters and the Harvard Business Review as well as main press such as The Times, Financial Times, Forbes and the Wall Street Journal. …………………………………………………………………….. Plenary 3 13:30 – 14:20 Future Trends in Graduate Development Gain insights into the future of graduate development with global experts, DBL, and understand how future changes will impact graduate development decisions. Presented by global graduate training expert, Josh Mackenzie, this session draws on nine years of experience working with the world’s leading employers in 10 countries, managing graduates across more than 40, and looks to the future to determine what we changes can all expect. Explore the future of graduate development with global experts, DBL, uncover how strategy, managers and graduates will be impacted, and understand how the principles of gamification have the potential to alter the face of learning for the next generation. Understand how to increase the global agility, scalability and measurability of your graduate development programmes to meet the demands of changing organisational strategy, and increase your influence with senior stakeholders by future-proofing your vision of your programmes. Speaker profile: Josh Mackenzie, Managing Director, Development Beyond Learning (DBL) and Author, The Graduate Edge: Josh is one of the world’s respected innovators in the field of developing graduates, and is regularly invited to speak, consult and advise on issues related to leading, managing, engaging and developing talent across the globe. Josh’s book The Graduate Edge is the world’s leading resource for new graduates, and is used by leading employers in over nine countries. …………………………………………………………………….. Plenary 4 14:30 – 15:20 The Business Case for Investing in Future Leaders Globalisation, shifting political landscapes, advances in technology, sustainability and the environment. With all these issues competing for the C-Suite’s time, how can you influence your organisation’s strategic focus to ensure that the attraction and retention of future talent is a business critical issue? Today, more strategically aligned forms of measuring talent acquisition and management are possible. In this session we will explore powerful ways for you to demonstrate the return your early in careers strategy has to your organisation, supporting the business case for investing in the future leaders of your business. Speaker profile: Jerry Collier, Global Director of Client Development, Alexander Mann Solutions: As Alexander Mann Solutions’ Global Director of Client Development, Jerry is responsible for driving the Innovation Agenda across the business. With over 17 years’ experience within the talent acquisition and management industry, Jerry joined Alexander Mann Solutions in 1997 and has been instrumental to growing the business. Jerry has successfully fostered engagement with a number of blue-chip global clients and focuses largely on the design and measurement of talent acquisition and management services that enable clients to attract, engage and retain top talent; efficiently and effectively. …………………………………………………………………….. Tuesday 23rd September Plenary 5 09:35 – 10:30 Burdett Theatre Turning Ambition in to Achievement We often talk about the right behaviours needed for success, but our actions come from what and how we think. This is also true of our team and customers. To drive meaningful change within others or ourselves we need to understand the difference between commitment and compliance. True ownership of results can only come from establishing the right thoughts and attitudes. To do differently we have to think differently. Leading performance coach, Jamil Qureshi session takes us through a practical understanding of how to cultivate mindsets for optimizing talent. Using five principles that have been shared with six people who utilized the ideas to become number one in the world in their chosen field, delegates will be taken through an insightful and entertaining look at how we can create positive change through obtaining different outlooks and perspectives. The session is rich with take-aways and techniques used by the world’s elite sports and business people. Speaker profile: Jamil Qureshi is one of today's foremost practitioners of performance enhancing psychology and is an expert in high performing teams. As the creator of Mind Shaping, Jamil has enjoyed working with a rich diversity of the most talented business and sports people and teams in the world. In 2006, he was appointed as the first-ever official psychologist to work with the European Ryder Cup team by captain Ian Woosnam. They made history in winning by a record-equalling margin. He has also worked successfully with three English Premiership football clubs, one of which reaching a record position from its halfway point in the season. He has worked with business leaders and companies in over 24 different countries and has developed and delivered management and leadership programmes at board level for Coca Cola, Hewlett Packard, Emirates Airlines, Serco, Orange, and Royal Bank of Scotland. He has worked across Lloyds Banking Group on the ‘Journey to World Class’. He has led teams responsible for change management in several high profile areas; Lloyds Banking Group as part of their substantial integration strategy, Marks and Spencers to help re-set the standard and Post Office to create The Post Office Way as they separate from Royal Mail. Jamil also lectures on the prestigious WorldProgram, in the US, UK and China through Ashridge and Fordham Business Schools and Qing Dao University. …………………………………………………………………….. Subject Specific Breakout Sessions 11:00 – 12:00 Delegates are given a choice of three subject specific breakout sessions: 1. ‘From Tripoli to Warsaw: Recruiting for a truly global graduate scheme. A case study from the British Council’ What constitutes a truly global graduate scheme? Is it about recruiting from local graduate markets that have that much desired ‘local knowledge’, attracting globally mobile talent or simply incorporating overseas placements into our schemes. The work of the British Council covers six continents and over 100 countries, delivering international opportunity to millions of individuals each day through their work in Education and Society, English and the Arts. Their graduate scheme aims to find the next generation of cultural relations leaders: a globally mobile talent pool with real cultural dexterity. They currently have graduates on the ground all over the world in vastly different territories – Libya, Kenya and Mexico to name a few! Join Ruth Summers, Graduate and Internship Project Consultant to learn more about the organisation’s experiences and challenges in attracting and recruiting graduate talent onto a truly global scheme and join the debate on what global means to us as an industry. Speakers: Ruth Summers, Graduate and Internship Project Consultant at the British Council …………………………………………………………………….. 2. ‘Employer Branding Strategy – Crossing Country Lines’ EY and Enterprise Rent-A-Car will speak about their evolving employment brand strategies all while keeping pace with a changing recruitment market across the globe. What challenges have they faced, what quick wins have they had and what do they see as opportunities for the future? Listen to two case studies and then have the opportunity to discuss the learnings with the wider group. Speakers: Julia Porter-Robinson, Employer Brand & Recruitment Operations Leader at EY Donna Miller, European HR Director, Enterprise Rent-A-Car …………………………………………………………………….. 3. TBC …………………………………………………………………….. Key Territory Breakout Sessions 13:00 – 14:00 (and repeated 14:20 – 15:20) Delegates are given a choice of three key territory breakout sessions: 1. ‘What is keeping UR Leaders up at night?’ NetApp will share the impacts and challenges facing UR Leaders in the Americas. You learn how the US talent shortages are impacting hiring and compensation strategies. How immigration & healthcare reform are influencing the hiring of university grad and intern hiring programs across borders. We will wrap-up with sharing lessons learned by kicking off recruitment in Latin America. Speaker: Dawn Carter, Director, Global University Relations, NetApp …………………………………………………………………….. 2. TBC …………………………………………………………………….. 3. EMEA – ‘Navigating graduate recruitment in Africa’ Africa has plethora of resources that many multinationals are targeting, yet it’s proving to be far more challenging than initially thought to execute on business strategies. Understanding culture across countries, getting access to relevant and accurate data and resources, finding the desired skills… These are real challenges that many companies face as they try to get to grips with this continent. This workshop aims to highlight and provide context to the issues, and ultimately create discussion to find ways to resolve or work round them… ideally establishing a platform to create a community of influence towards tertiary education, suppliers and business in Africa. Speakers: Cathy Sims, Director of SAGEA Meryl Folb, HR Consultant, currently at Old Mutual …………………………………………………………………….. Sponsors: Thank you to our three sponsors. Alexander Mann Solutions CEB SHL Talent Measurement CEB, the leading member-based advisory company, equips senior leaders and their teams with the insights and actionable solutions to transform business operations. SHL Talent Measurement™ solutions, part of CEB’s talent management offerings, help organisations assess, select, and develop the right people for the right roles using science-based assessments, benchmark data, technologies, and consultancy services. We work with organisations in both private and public sectors across all industries and help nearly 80% of the Top 100 graduate recruiters to unlock the potential of their graduate talent pool. Contact: Stuart Phillips/Lynda Greeves - uk@shl.com - 0870 070 8000 www.ceb.shl.com @CEB_SHL Development Beyond Learning (DBL) DBL is a mover and shaker, a difference maker. Experts in developing and transitioning business talent, fast - DBL provides highly effective, tailored and innovative training solutions to equip, enlighten, engage and empower professionals of today. DBL is a pioneer within the professional skills training market for graduates and, for almost a decade, has been providing innovative and essential training for graduates working in leading organisations around the world, facilitating their transition into sharp, impactful, business-ready young professionals. Contact: Louisa Nightingale - lnightingale@developmentbeyondlearning.com - +61 2 88989703 www.developmentbeyondlearning.com @DBLtweet