Hazard Analysis form (Element 1,2,3,4,5) B - Biological hazard P - Physical hazard C - Chemical hazard Process Food Safety Hazard Risk of Form Step occurence & Servity (Refer to hazard matrix) Receiving B: microbial growth during 2C-8 RS2 transport in unsuitable temperature; initial microbial of ingredients P: initial contamination by foreign 2C-8 materials Preparati on (Cleaning & sanitizing) Dry Storage Cold B: microbes contamination of utensils with processing environment after cleaning and before food manufacturing 3D-17 C: chemical residues (e.g. detergent) 4D-21 B: Yeast & mould, Pathogens growth, microbial spores 2D-12 P: foreign objects (e.g. dust); Pest, rodent, vermin C: Pesticides 4D-21 B: Psychrophilic bacteria still 3C-13 CCP QCP N/A Control Measure Procedures Monitoring Plan Frequency Responsibility N/A SP3 Visual inspection Check for foreign materials and spoilage of ingredients Every delivery Production staff RS1 N/A Ensure there is no residues of sanitizing chemicals Every time after each equipment and utensils are cleaned and sanitized Production staff RS6 RS8 QCP (T1) SP2 Cleaning and sanitizing work area, equipment and utensils using antiseptic detergent to destroy pathogens and rinsed properly SP6 Visual inspection Ensure the package of ingredients are well-protected Check record of the relative humidity of the store room; check for foreign materials; monitoring of rodent baits Check record Once a day 4D-21 RS6 QCP SP2 Corrective Action Plan Procedures Responsibility Reject product that are contaminated, with damaged containers and with foreign object Rinse the work area, equipment and utensils again Manager Production staff Reject spoiled product Manager Production Adjust cooler Manager Manager Once a week Hourly Storage Weight Beat Boil Mix grows, cross contamination in the fridge (T2) B: cross contamination with processing environment; pathogen introduction (e.g. Salmonella in egg white); spoilage from handling, P: foreign objects (e.g. objects fall in when tear the package bag, metal fragments from canned evaporated milk) C: chemical residues (e.g. detergent); allergens 3C-13 B: spoilage from handling; Pathogen introduction(e.g. Salmonella in egg white); cross contamination with processing environment P: foreign objects (e.g. egg shell) C: chemical residues (e.g. detergent); allergens P: foreign objects (e.g. glass, metal, plastic) C: chemical residues (e.g. detergent) 2D-12 B: spoilage from handling; Pathogen introduction; cross contamination with processing environment 3C-13 SP4 Visual inspection of the storing area of the temperature of the fridge, Check if the fridge is cleaned staff SP1 Egg is handle with care; consume pasteurized eggs Visual inspection SP2 Observation of food handlers comply with hygiene procedures; Check for foreign materials Frequently Production staff Check for foreign materials Frequently Production staff Reject product with foreign object Manager Reject product with foreign object; Reheat if the temperature is below requirement Reject product with foreign object; Manager Weekly N/A QCP (Q1) CCP1 N/A QCP (Q2, Q3) RS6 QCP SP2 (T3) Visual inspection 111±1° C Check for foreign materials Frequently Production staff N/A QCP (Q4) Observation of food handlers comply with Frequently Production staff 2B-5 temperature; Discard any product that Stored at a incorrectly temperature for more than 6 hours Reject product with foreign object Manager 4D-21 Frappe SP1 SP2 Visual inspection to ensure no egg shell contamination 2C-8 4D-21 4D-21 4D-21 SP1 Visual inspection SP2 Manager Temporar y Storage P: foreign objects (e.g. nails, hair, metal) C: chemical residues (e.g. detergent) 4D-21 B: Cross contamination with processing environment; microbes growth P: foreign objects(e.g. air, dust); pest contamination 3C-13 4D-21 P: foreign objects(hair, metal, plastic) C: chemical residues (e.g. detergent) 4D-21 Cool to 90°C B: microbes growth , cross contamination with processing environment P: foreign objects (e.g. glass, metal, plastic) B: spoilage from handling; Pathogen introduction P: foreign objects (e.g. glass, metal, plastic) 2D-12 B: spoilage from handling; Pathogen introduction; cross contamination with processing environment P: foreign objects(e.g. stones, hair, plastic) 3C-13 Mix Group 2 N/A Visual inspection Frequently Production staff Reject product with foreign object Manager Check for foreign materials; Calibration of thermomete r Check for foreign materials Frequently Production staff Manager Frequently Production staff Reject product with foreign object; Reheat if the temperature is below requirement Reject product with foreign object Observation of food handlers comply with hygiene Procedures; check for foreign materials Observation of food handlers comply with hygiene Procedures; check for foreign Frequently Production staff Reject product with foreign object Manager Frequently Production staff Reject product with foreign object Manager 4D-21 Boil Group 1 (mix & blend) Add Group 2 N/A hygiene Procedures; check for foreign materials Check for foreign materials RS4 RS6 4D-21 RS6 QCP (T4) 90±1° C Visual inspection N/A QCP (Q6) SP1 Visual inspection N/A N/A SP1 Visual inspection 4D-21 4D-21 Pan Fudge CP Visual inspection 120±1° SP5 C QCP (Q5) 4D-21 4D-21 Manager Chop Hazelnut B: E.coli and S. aureus contamination due to handling, cross contamination from processing environment P: foreign objects (e.g. plastic, metal) C: chemical residues (e.g. detergent) B: spoilage from handling; Pathogen introduction; cross contamination with processing environment P: foreign objects (e.g. glass, metal, plastic); Allergen 2D-12 Mix B: spoilage from handling; Pathogen introduction; cross contamination with processing environment P: foreign objects(e.g. plastic, glass, metal) C: chemical residues (e.g. detergent) 3C-13 N/A Pour & Cool B: spoilage from handling; Pathogen introduction; cross contamination with processing environment P: foreign objects C: chemical residues (e.g. detergent) 3C-13 N/A QCP (Q10) SP1 Visual inspection SP2 B: spoilage from handling P: foreign objects (e.g. metal fragment of knife) C: chemical residues (e.g. 3C-13 2B-5 N/A QCP (Q11) SP1 Visual inspection SP2 Add Hazelnut, Fondant, Frappe Cut & Weigh N/A QCP (Q7) SP1 Visual inspection SP2 N/A QCP (Q8) (Q9) SP1 Visual inspection materials Check for foreign materials Frequently Production staff Reject product with foreign object Manager Frequently Production staff Reject product with foreign object Manager Frequently Production staff Reject product with foreign object Manager Frequently Production staff Reject product with foreign object Manager Frequently Production staff Reject product with foreign object Manager 4D-21 4D-21 3C-13 4D-21 1B-2 SP1 Visual inspection SP2 4D-21 4D-21 4D-21 Observation of food handlers comply with hygiene Procedures; check for foreign materials Observation of food handlers comply with hygiene Procedures; check for foreign materials Observation of food handlers comply with hygiene Procedures; check for foreign materials Observation of food handlers comply with detergent) Package & Label Storage B: spoilage from handling; Pathogens inside bags P: foreign inside package (plastic bag) 1B:2 B: Yeast & mould; Product deterioration due to incorrect sealing Pathogens growth, microbial spores P: foreign objects (e.g. dust); Pest, rodent, vermin C: Pesticides 2D-12 4D-21 4D-21 RS5 RS6 RS8 QCP (Q12) (Q13) CCP2 (R1) SP1 ensure the package is sealed tightly Visual inspection N/A SP1 SP4 SP6 hygiene Procedures; check for foreign materials Observation of food handlers comply with hygiene Procedures; check for foreign materials; Check for correct labeling and sealed package Check record of the relative humidity of the store room; check for foreign materials; monitoring of rodent baits Frequently Production staff, Manager Product testing, reject or discard contaminated package and product with improper packaging and labelling Manager Production staff Reject or discard contaminated product Manager Each product Once a day Once a week Control Point Control points are preventive measures for CCPs. It is any step at which biological, physical or chemical factors can be controlled. It is usually a reading of a temperature, time, pH or salt concentration. 1. Ensure the food is cooked to 120±1°C so that the temperature is high enough to kill Salmonella from egg and to ensure most harmful microorganisms are killed. It can be done by calibration of thermometer. Critical Control Point A step that can be controlled in order to prevent, control, eliminate or reduce a hazard, or minimise the likelihood of its occurrence to an acceptable level. 1. Ensure no falling of metal parts when canned evaporated milk is opened Physical contamination of metal fragments will cause a product recall. The metal fragment might contain microbes which are harmful to consumers and may cause serious illness if consumed. Therefore, after pouring the evaporated milk, production staff will need to check if there is any present of metal fragments. 2. Regulatory Quality Control Points to ensure correct labeling Correct label is critical (allergen advice) because allergens can cause fatality and serious illness; incorrect Best before date may also be harmful to consumers when they eat. Therefore, allergen test must be done and label must be put in an appropriate position with correct Best before date. Quality Control Points Testing product quality to control factors such as colour or flavour 1. Temperature control Temperature of cooking should be measured frequently to avoid over-cooked. Temperature must be reached to ensure harmful microorganisms are killed. Cold, dry and finished product storage is must be maintained by regular temperature control. Fluctuation of temperature will promote growth of bacteria, yeast and mould. Tolerance limits of temperature is ±1°C. 2. Weigh control Electric balance must be zero before measuring and weigh of ingredients must be measured accurately. 3. Ensure no egg shell contamination Egg shell may contain Salmonella which may cause serious sickness of customers if it is not cooked properly. 4. Operational control All of the ingredients must be poured to prevent ingredient loss, ingredients that is adhere to the steel bowl or saucepan should be transfer by a spoon. Check all ingredients are present. 5. Size control Ensure the size of each serve is 3 x 8 cm and 60g. 6. Package control Ensure the package is sealed properly and no foreign matter is present. Appendix Support programs (SP) 1. Personal Hygiene 2. Premises & equipment Cleaning schedule 3. Approved supplier a. Supplier record 4. Storage Ingredients/Final product Storage time, temperature, relative humidity 5. Preparation Pre-operational review Process review Calibration of equipment 6. Pest control program a. Rodent Activity Record Record-keeping system (Element 6) 1. Hygiene Cleaning schedule 2. Supplier record 3. Product transportation Record 4. Preparation Pre-operational review Process review Calibration of equipment 5. Packaging record 6. Storage Ingredients/Final product Storage time, temperature, relative humidity 7. Employee training records 8. Rodent Activity Record 9. Maintenance schedule/report 10. Incident Record 11. Recall procedures 12. Disposed product record Hazard matrix Severity (consequence) 1. 2. 3. 4. 5. Can cause fatality Can lead to serious illness Can cause a product recall Can generate customer complaint Not of significance Risk (likehood) A. B. C. D. E. Common occurrence Known to occur or has happened on the premises Could occur or have heard of it happening (published information) Not likely to occur Practically impossible Severity 1 2 3 4 5 A 1 3 6 10 15 B 2 5 9 14 19 Risk C 4 8 13 18 22 D 7 12 17 21 24 E 11 16 20 23 25