1 MGMT 599 – Seminar in Organizational Behavior Department of Management Washington State University Time and location: Wednesdays 1:10 to 4, Todd 339 Instructor: Kristine M. Kuhn, Assoc. Professor, Todd 337k Email: kmkuhn@wsu.edu Office hours: Tues 9-10am or by appointment This seminar is designed to give you an overview of theory and research in the major topics of interest in contemporary organizational behavior. Organizational behavior (OB) is the study of individual, interpersonal, and group behavior, generally within the context of the workplace. OB draws primarily on social and organizational psychology, and to a lesser extent micro-economics, sociology, and cognitive psychology. Each week we will focus on a specific topic, reading seminal pieces or review articles as well as relevant empirical papers. These are selected to expose you to major theories and also the variety of research methodologies used in the study of OB. This course is intended to provide the fundamental understanding of OB necessary to any management scholar and teacher, as well to improve your theorybuilding and critiquing skills. A supplemental reading list will be posted on the course website. Course Requirements Discussion participation. You are expected to have read and reflected on all assigned readings prior to each class, and to actively participate. In order for discussions to be constructive, you will need to make linkages across articles, ask new questions, and challenge assumptions. Commentaries: By 10pm each Tuesday, you are responsible for emailing me a short (one-paragraph) commentary. This could be a specific methodological criticism of a paper, a question the readings have evoked for you, or a more general opinion about research and theory on that week’s topic. Discussion leader. Each student will also need to serve as discussion leader for one meeting. The discussion leader will need to provide structure and guidance for discussion, including constructively evaluating and critiquing the assigned readings, integrating across them, and generating provocative discussion questions. S/he should also discuss research needs and field development for that area. To do a good job, you should consider additional readings beyond those assigned, and also assume responsibility for managing the discussion. Research paper. The research paper can be on any topic relevant to organizational behavior and should make a novel contribution. Ideally it could be submitted to a journal or conference with further development. If you choose to write a conceptual paper, Academy of Management Review will provide a good style guide. If you write an empirical paper, use APA style (such as JAP or OBHDP); include introduction and methods sections, and how you would analyze the results (it is not required that you have actual data, but your paper should be feasible). Turn in a physical copy of the paper by 4pm December 13. 2 In order to encourage you to begin thinking about your paper early, and to receive feedback from me and the rest of the class, you will also be expected to present a draft of your paper about halfway through the semester. Course components will be weighted as follows: General in-class participation: 20% Discussion leader: 20% Weekly commentaries: 10% Research paper: 50% Aug 25 Sept 1 Sept 8 Sept 15 Sept 22 Sept 29 Oct 6 Oct 13 Oct 20 Oct 27 Nov 3 Nov 10 Nov 17 Dec 1 Dec 8 Introduction *Overview & theory *Methodological issues *Individual differences and attitudes *Motivation *Motivation 2 *Power & influence Conflict & negotiation + rough draft presentations Identity & self-construal + rough draft presentations Judgments about other people + rough draft presentations Justice – guest speaker *Judgment & decision making *Leadership *Teams Cross-cultural OB, affect, & change *Will need a discussion leader Students with Disabilities: Reasonable accommodations are available for students with a documented disability. If you have a disability and may need accommodations to fully participate in this class, please visit the Access Center (Washington Building, Room 217) to schedule an appointment with an Access Advisor. All accommodations MUST be approved through the Access Center. Academic Integrity Policy: You are expected to be aware of and to abide by the University’s policy on academic dishonesty as set out in the WSU Student Handbook. Cheating and plagiarism will not be tolerated. See www.conduct.wsu.edu/default.asp?PageID=343 and www.wsulibs.wsu.edu/plagiarism/main.html Campus Safety: Information on WSU safety policies and procedures is available at safetyplan.wsu.edu and oem.wsu.edu/emergencies. 3 Overview and theory Mowday, R. T., & Sutton, R. I. (1993). Organizational behavior: Linking individuals and groups to organizational contexts. Annual Review of Psychology, 44, 195-229. Johns, G. (2006). The essential impact of context in organizational behavior. Academy of Management Review, 31, 386-408. Grant, A. M., & Parker, S. K. (2009). Redesigning work design theories: The rise of relational and proactive perspectives. Academy of Management Annals, 3 Sutton, R. I., & Staw, B. M. (1995). What theory is not. Administrative Science Quarterly, 40, 371-384. Hambrick, D. C. (2007). The field of management’s devotion to theory: Too much of a good thing? Academy of Management Journal, 50, 1346-1352. Pfeffer, J. (2007). A modest proposal: How we might change the process and product of managerial research. Academy of Management Journal, 50, 1334-1345. McGrath, R. G. (2007). No longer a stepchild: How the management field can come into its own. Academy of Management Journal, 50, 1365-1378. Methodological issues Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.* *(for further reading: Muller, D., Judd, C. M., & Yzerbyt, V. Y. (2005) When moderation is mediated and mediation is moderated. Journal of Personality and Social Psychology, 89, 852-863. LeBreton et al (2009). The truth(s) on testing for mediation in the social and organizational sciences. In Statistical and Methodological Myths and Urban Legends. MacKinnon, D. P., Fairchild, A. J., & Fritz, M. S. (2007). Mediation analysis. Annual Review of Psychology) Oldham, G. et al (1995). Listen while you work? Quasi-experimental relations between personal stereo-headset use and employee work responses. Journal of Applied Psychology, 80, 547-564. Spector, P.E., Zapf, D., Chen, P.Y., & Frese, M. (2000). Why negative affectivity should not be controlled in job stress research: don’t throw out the baby with the bath water. Journal of Organizational Behavior, 21: 79-95. Judge, T.A., Eriz, A., & Thoresen, C.J. (2000). Why negative affectivity (and self-deception) should be included in job stress research: bathing the baby with the bath water. Journal of Organizational Behavior, 21: 101-111. Highhouse, S. (2009). Designing experiments that generalize. Organizational Research Methods, 12, 554-566. Chronicle of Higher Education (2010). Academe hath no fury like a fellow professor deceived. May 9, 2010 http://chronicle.com/article/Academe-Hath-No-Fury-Like-a/65446 4 Individual differences & attitudes Davis-Blake, A. & Pfeffer, J. (1989). Just a mirage: The search for dispositional effects in organizational research. Academy of Management Review, 14, 385-400. House et al. (1996). Rumors of the death of dispositional research are vastly exaggerated. Academy of Management Review, 21, 203-224. LePine, J.A. & Van Dyne, L. (2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with Big 5 personality characteristics and cognitive ability. Journal of Applied Psychology, 86, 326-336. Judge, T. Heller & Mount (2002). Five-factor model of personality and job satisfaction: A metaanalysis. Journal of Applied Psychology, 87, 530-541. Colbert, A.E. et al. (2004). Interactive effects of personality and perceptions of the work situation on workplace deviance. Journal of Applied Psychology, 89, 599-609. Judge, T.A., Thoresen, C.J., Bono, J.E., & Patton, G.K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127: 376-407. Motivation Locke & Latham (2004). What should we do about motivation theory? Six recommendations for the 21st century. Academy of Management Review, 29, 388-403. Lord, R.G., Diefendorff, J. M., Schmidt, A. M., & Hall, R. J. (2010) Self-regulation at work. Annual Review of Psychology Kerr, S. (1975). On the folly of rewarding A while hoping for B. Academy of Management Journal, 18, 769-783 Harder, J. (1992). Equity theory versus expectancy theory: The case of major league free agents. Journal of Applied Psychology, 76, 458-464. Stajkovic, A. D., & Luthans, F. (2001). Differential effects of incentive motivators on work performance. Academy of Management Journal, 44, 580 Griffin (1991). Effects of work design on employee perceptions, attitudes, and behaviors: A longterm investigation. Academy of Management Journal, 34, 425-435. Klein, H.J., Wesson, M.J., Hollenbeck, J.R., & Alge, B.J. (1999). Goal commitment and the goal-setting process: Conceptual clarification and empirical synthesis. Journal of Applied Psychology, 84, 885896. 5 Motivation 2 Ariely, D., Gneezy, U., Loewenstein, G., & Mazar, N. (2009). Large stakes and big mistakes. Review of Economic Studies, 76, 451-469. Ordóñez, L.D., Schweitzer, M. E., Galinsky, A. D., & Bazerman, M. H. (2009). Goals gone wild: The systematic side effects of overprescribing goal setting. Academy of Management Perspectives, 23, 17-23. Locke, E. A., & Latham, G. P. (2009). Has goal setting gone wild, or have its attackers abandoned good scholarship? Academy of Management Perspectives, 23 Podsakoff, P.M., MacKenzie, S.B., Paine, J. B., Bachrach, D.G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-564. Grant, A. M. (2008). Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology, 93, 48-58. Meyer, J., Pauonen, S., Gellatly, I., Goffin, R. & Jackson, D. (1989). Organizational commitment and job performance: It’s the nature of the commitment that counts. Journal of Applied Psychology, 74, 152156. Wade, J., O’Reilly, C.A., & Pollock, T. (2006). Overpaid CEO’s and underpaid managers: Fairness and executive compensation. Organization Science, 17, 527-544. Power & influence Pfeffer, J., & Fong, C. T. (2005). Building organizational theory from first principles: The selfenhancement motive and understanding power and influence. Organization Science, 16, 372-388. Witt, L.A. (1998). Enhancing organizational goal congruence: A solution to organizational politics. Journal of Applied Psychology, 83: 666-674. Overbeck, J.R. & Park, (2006). Powerful perceivers, powerless objects: Flexibility of powerholders. Organizational Behavior & Human Decision Processes, 99, 227-243. Cialdini & Goldstein (2003). Social influence: compliance and conformity. Annual Review of Psychology, 55, 591-621. Curhan, J. R., Pentland, A. (2007). Thin slices of negotiation: Predicting outcomes from conversational dynamics within the first five minutes. Journal of Applied Psychology, 92, 802-811 Magee, J., & Galinsky, A. (2008). Social hierarchy: The self-reinforcing nature of power and status. Academy of Management Annals, 2, Ferguson, A., Ormiston, M., & Moon, H. (2010). From approach to inhibition: The influence of power on responses to poor performers. Journal of Applied Psychology, 95, 305-320. 6 Conflict & negotiation Thompson, L. L., Wang, J., & Gunia, B. C. (2010). Negotiation. Annual Review of Psychology, 61, 491515. Wall & Callister (1995). Conflict and its management. Journal of Management, 21, 515-558. Morris, M.W., Larrick, R. & Su, S. (1999). Misperceiving negotiation counterparts: Ascribing personality traits for situationally determined bargaining behaviors. Journal of Personality and Social Psychology, 77 Tripp, T., Bies, R., & Aquino (2002). Poetic justice or petty jealousy? The aesthetics of revenge. Organizational Behavior and Human Decision Processes, 89, 966-984. Aquino, K. (2000). Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. Journal of Management, 26 Identity & self-construal Dunning, D., Heath, C., & Suls, J. M. (2004). Flawed self-assessment: Implications for health, education, and the workplace. Psychological Science in the Public Interest, 5, 69-106. Ibarra, H. (1999). Provisional selves: Experimenting with image and identity in professional adaptation. Administrative Science Quarterly, 44, 4, 764-792. Pratt, M., & Rafaeli, A. (1997). Organizational dress as a symbol of multilayered professional identities. Academy of Management Journal, 40, 862-898. Hogg, M.A., & Terry, D.J. (2000). Social identity and self-categorization processes in organizational contexts. Academy of Management Review, 25, 121-140. Lewis, A.C. & Sherman, S.J. (2003). Hiring you makes me look bad: Social-identity based reversals of the ingroup favoritism effect. Organizational Behavior and Human Decision Processes, 90, 262-276. Judgments about other people McNatt, D. B. (2010). Negative reputation and biased student evaluations of teaching: Longitudinal results from a naturally occurring experiment. Academy of Management Learning & Education, 9, 225-242. Bowles, H. R., Babcock, L., Lai, L. (2007). Social incentives for gender differences in the propensity to initiate negotiations: Sometimes it does hurt to ask. Organizational Behavior & Human Decision Processes, 103, 84-103. Ambady, N., & Rosenthal, R. (1993). Half a minute: Predicting teacher evaluations from thin slices of nonverbal behavior and physical attractiveness. Journal of Personality and Social Psychology, 64(3), 431-441. Weber, R. et al. (2001). The illusion of leadership: Misattribution of cause in coordination games. Organization Science, 12, 582-598. Galinsky, A., Mussweiler, T., & Kray, L. (2001). First offers as anchors: The role of perspective taking and negotiator focus. Journal of Personality and Social Psychology 7 Justice Hirsh, E & Kmec, J. (2009). Human resource structures: Reducing discrimination or raising rights awareness? Industrial Relations 48, 512-532 Brockner, J. & Wiesenfeld, B. (1996). An integrative framework for explaining reactions to a decision: The interactive effects of outcomes and procedures. Psychological Bulletin, 120, 189-208. Goldin, C., & Rouse, C. (2000). Orchestrating impartiality: The effect of ‘blind’ auditions on female musicians. American Economic Review, 90, 715-741 Brockner, Siegel, Daly, Tyler, & Martin (1997). When trust matters: The moderating effects of outcome favorability. Administrative Science Quarterly, 42, 558-583. Simons, T., & Roberson, Q. (2003). Why managers should care about fairness: The effects of aggregate justice perceptions on organizational outcomes. Journal of Applied Psychology, 88, 432443. Greenberg, J. (2009). Everybody talks about organizational justice, but nobody does anything about it. Industrial & Organizational Psychology, 2, 181-195. - Also required, read the several short response pieces to this article that immediately follow it Judgment & Decision Making Kahneman, D., & Lovallo, D. (1993). Timid choices and bold forecasts: A cognitive perspective on risk taking. Management Science, 39, 17-31. Brockner, J. (1992). The escalation of commitment to a falling course of action: Toward theoretical progress Academy of Management Review, 17, 39-61. Weber. E. U., & Johnson, E. J. (2009). Mindful judgment and decision making. Annual Review of Psychology, 60, 53-85. Gino, F. & Bazerman, M. (2010). Nameless + harmless blameless: When seemingly irrelevant factors influence judgments of (un)ethical behavior. Organizational Behavior and Human Decision Processes, 111, 93-101. Moore, D. A., Tetlock, P. E., Tanlu, L., & Bazerman, M. H. (2006). Conflicts of interest and the case of auditor independence: Moral seduction and strategic issue cycling. Academy of Management Review, 31, 10-29. Thaler, R., & Sunstein, C. R. (2004). Market efficiency and rationality: The peculiar case of baseball. Michigan Law Review, 102, 1390-1403. Posavac, S. S., Kardes, F., & Brakus, J. (in press). Focus induced tunnel vision in managerial judgment and decision making: The peril and the antidote. Organizational Behavior & Human Decision Processes. 8 Leadership Avolio, B. J., Walumba, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421-449. Meindl, Ehrlich, & Dukerich. (1985). The romance of leadership. Administrative Science Quarterly, 30: 78-102. Schriesheim, C. A., Castro, S. L., & Cogliser, C. C. (1999). Leader-member exchange (LMX) research: A comprehensive review of theory, measurement, and data-analytic practices. Leadership Quarterly Shin, S., & Zhou, J. (2003). Transformational leadership, conservation, and creativity: Evidence from Korea. Academy of Management Journal, 46, 703-714. Howell, J. M., & Frost, P. (1989). A laboratory study of charismatic leadership. Organizational Behavior & Human Decision Processes, 43, 243-269. Avolio, B.J., Howell, J.M. & Sosik, J.J. (1999). A funny thing happened on the way to the bottom line: Humor as a moderator of leadership style effects. Academy of Management Journal, 42, 2, 219-227. Waldman, D.A., Ramirez, G., House, R., & Puranam, P. (2001). Does leadership matter? CEO leadership attributes and profitability under conditions of perceived environmental uncertainty. Academy of Management Journal, 44, 134-143. Howell, J. M., & Shamir, B. (2005). The role of followers in the charismatic leadership process: Relationships and their consequences. Academy of Management Review, 30, 96-112. Teams Erez, M. & Somech, A. (1996). Is group productivity loss the rule or the exception? Effects of culture and group-based motivation. Academy of Management Journal, 34, 827-847. Ilgen, D.R., Hollenbeck, J.R., Johnson, M. & Jundt, D. (2005). Teams in organizations: From I-P-O Models to IMOI models. Annual Review of Psychology, 56, 517-543. Bunderson, J. S. (2003). Recognizing and utilizing expertise in work groups: A status characteristics perspective. Administrative Science Quarterly, 48, 557-591. DeDreu, C. (2004). When too little or too much hurts: Evidence for a curvilinear relationship between task conflict and innovation in teams. Journal of Management Larson, J.R., Christensen, C., Abbott, A.S., & Franz, R.M. (1996). Diagnosing groups: Charting the flow of information in medical decision-making teams. Journal of Personality and Social Psychology, 71, 315-330. Jehn, K.A., Northcraft, G.B., & Neale, M.A. (1999). Why differences make a difference: A field study of diversity, conflict, and performance in workgroups. Administrative Science Quarterly, 44, 741763. Nemeth, C. et al. (2004). The liberating role of conflict in group creativity: A study in two countries. European Journal of Social Psychology, 34, 365-374. 9 Culture, change, & affect Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58, 479-514. Lam, S.S.K., & Schaubroeck, J. (2000). A field experiment testing frontline opinion leaders as change agents. Journal of Applied Psychology, 85, 987-995. Brief, A. P., & Weiss, H. M. (2003). Affect in the workplace. Annual Review of Psychology, 53, 279-307. Ashkanasy, N., Hartel, C., & Daus, C. (2002). Diversity and emotion: The new frontiers in organizational behavior research. Journal of Management, 28, 307-338. Gawande, A (2004). Annals of Medicine: The Bell Curve. The New Yorker. http://www.newyorker.com/archive/2004/12/06/041206fa_fact?currentPage=1 This American Life (2010). Episode 403: NUMMI. http://www.thisamericanlife.org/radioarchives/episode/403/nummi (click “stream episode”)