The Communications and Engagement Stream is

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Candidate Information Pack

Stream

APS Classification

Opportunity Type

Communication and Engagement

APS5, APS6, EL1, EL2

Ongoing / Non Ongoing

– Full-time

Closing Date

Location

Job Stream Reference

11:59 pm AEST, Sunday, 6 October 2013

Geelong

2013/014

About DisabilityCare Australia

DisabilityCare Australia is an independent statutory agency, whose role is to implement the national disability insurance scheme. Over time this scheme will support hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

DisabilityCare Australia will mean peace of mind for every Australian, for anyone who has or might acquire a disability that significantly impacts on daily life.

Our priority is to ensure the successful implementation of these significant and life changing reforms for people with disability while also ensuring that their existing support is not jeopardised. The changes that are required to existing disability support systems are significant. The scheme is being introduced gradually, enabling a smooth transition for people with disability and support providers.

On 1 July 2013, the first stage of the Scheme commenced in South Australia,

Tasmania, the Barwon area of Victoria and the Hunter area in New South Wales.

The Australian Capital Territory, the Barkly area of the Northern Territory and the

Perth Hills area of Western Australia will join the launch in July 2014 with progressive implementation of full scheme in subsequent years.

We are committed to becoming a model employer for people with disability who are specifically encouraged to apply.

Further information is available on the Disability Care Australia website.

Qualifications

Relevant qualifications are detailed in the position descriptions available from the

National Office Recruitment page of the Disability Care Australia website .

www.disabilitycareaustralia.gov.au

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About the Communication and Engagement Stream

The Communications and Engagement Stream is responsible for ensuring the proactive and operational management of Agency communications, media (including online and social media) and engagement activities within the strategic terms set by the Board and the Business and Operational plans determined by the Agency’s

Senior Executive.

There are three teams in this Stream which are the Strategic Communications Team, the Stakeholder Engagement Team and the Media and Online Team. All teams support the Agency in its day-to-day business operations.

The Strategic Communications Team is accountable for the effective communications advice, materials and products through the Branch and Division for use by DisabilityCare Australia internally and externally. You will manage a small team to deliver a range of high level, complex and strategic information and communications solutions for DisabilityCare Australia.

The Stakeholder Engagement Team is accountable for the co-ordination and effective delivery of engagement advice, materials, products and activity through the

Branch and Division for use by DisabilityCare Australia internally and externally. Directly and indirectly this small team maintains and develops good stakeholder relations through nationally co-ordinated, locally delivered engagement activities with a broad, complex and diverse set of stakeholder interests at national,

State or Territory and launch site levels as appropriate.

The Media and Online Team is accountable for the effective media and online communication services advice, materials and products through the Branch and

Division for use by DisabilityCare Australia internally and externally. As well as traditional response-based media, issues management and online services, the

Media and Online Section will play a pro-active public relations role to provide substantive examples of the scheme’s work in the community.

Other Information

Police checks and the appropriate working with children and/or vulnerable people checks will be undertaken for applicants in serious consideration for these roles.

Successful candidates will be required to provide evidence of Australian

Citizenship, prior to a formal offer of employment being made by the Agency.

Selection Process

To apply for these exciting opportunities please complete an Application Cover

Sheet and provide a copy of your resume along with a statement of claims against the selection criteria below. Your statement of claims should address how your skills and experiences would enable you to fulfill the responsibilities of a position in this stream. This is a generic stream selection process which will be used to fill National

Office positions on an ongoing (permanent) basis. A pool of suitable candidates will also be identified and may be used to fill vacancies, both ongoing and temporary, over the next 12 months.

Please limit responses to each criterion to a maximum of 400 words. www.disabilitycareaustralia.gov.au

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Selection Criteria

Each position will need to demonstrate performance and capabilities at the appropriate level against each of the selection criteria below.

1. Achieves results in an environment of change through personal drive and integrity

Identifies and uses resources wisely

Takes personal responsibility for meeting objectives and progressing work

Demonstrates self-awareness and a commitment to personal development

Takes responsibility for managing work and responds positively to change

2. Ability to build effective relationship with internal and external stakeholders, including using well developed written and oral communication skills

Nurtures internal and external relationships by listening to, understanding and recognising the needs of others

Shares learning and supports others

Communicates clearly

3. Understanding of the needs of people with disability or lived experience of disability

Experience in disability related fields of work, or a demonstrated ability to quickly understand the disability reform agenda

Lived experience with disability

4. Experience in a start-up environment and providing support functions for service delivery or

Understands how to work collaboratively with a network to support the delivery of consistent, quality client service

Builds and refines supports with a client focus

Able to creatively develop and guide implementation of solutions to issues as they arise

5. Relevant experience, skills, knowledge and qualifications for the stream

Previous work experience in the stream

Formal qualifications in the stream (note these are essential for some roles)

EL 1 and EL 2 only:

6. Cultivates productivity and performance through leadership of teams

Brings people together and encourages input

Recognises the positive benefits that can be gained from diversity and encourages the exploration of diverse views

Delivers constructive feedback in a manner that gains acceptance and achieves resolution www.disabilitycareaustralia.gov.au

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How to Apply

Before deciding to apply, please read this Candidate Information Pack and research

DisabilityCare Australia to develop your knowledge of the Agency.

If you are not familiar with the Australian Public Service (APS), you may find the following resources useful: Cracking the Code: How to apply for jobs in the

Australian Public Service

Applicants will need to send a completed Application Cover Sheet, Resume and responses to the selection criteria to: DisabilityCareJobApplications@fahcsia.gov.au

Applicants who do not have access to email should forward their application to:

Attention: Recruitment

FaHCSIA

PO Box 7576

Canberra Business Centre ACT 2610

Applications will be acknowledged, via email, on receipt.

Applications close at 11:59 pm AEST on Sunday, 6 October 2013.

If at any time your personal details change or you wish to withdraw your application please update your details by emailing

DisabilityCareJobApplications@fahcsia.gov.au

and add ‘update my application for

‘Communication and Engagement’ in the subject line.

Contact

HR Advice Line during business hour on 1800 112 070

Or Email: HR@disabilitycareaustralia.gov.au

(please note applications will not be accepted at this email address)

Privacy Policy

The details you provide when applying for this position are covered by the provisions of the Commonwealth Privacy Act 1988 . In submitting an application, you authorise us to use the information you have provided for the recruitment process in relation to these position.

www.disabilitycareaustralia.gov.au

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