Andrea L. McCluskey 3920 E. South Fork Dr., Phoenix AZ 85044 ∙ 480-403-1016 ∙ andrea@opendoorscounselingaz.com To further develop my professional career as a Licensed Master Social Worker and to diversify my skills in working with clients who seek mental health services, specialized skills include: • Conducting Assessments, Screenings, and Diagnoses • Discharge Planning • Case Management • Individual Counseling • Domestic Violence, Moral Reconation Therapy and Substance Abuse Training EDUCATION Masters of Social Work- Arizona State University, Tempe, AZ May 2010 *Direct Practice with an emphasis in children, youth, and families. Bachelor of Social Work- Arizona State University, Tempe, AZ May 2009 * Minor in Family Studies Registered Medical Assistant- Apollo College, Mesa, AZ May 2003 Licensure: LMSW Certification, RMA Certification Computer Skills: Claimtrak, Justice Track, Ecommunity, Microsoft Word, Excel, Power Point, Publisher Other: CBT/psychoeducational Therapy, CPR, First Aid, Injection Certification, compliments from Magellan on quality of work SOCIAL WORK EXPERIENCE Psychotherapist Open Doors Counseling, Coaching and Consulting LLC - Phoenix, AZ Counselor Correctional Healthcare Companies: Community Health Services - Mesa, AZ April 2013 to Present Domestic Violence (DV), General Mental Health (GMH), Sex Offender (SO) and Substance Abuse (SA) Counselor Specialize in individual therapy and group therapy relating to DV, SA, SO and GMH for adults 18 + Trained in Moral Reconation Therapy (MRT) Ability to utilize various types of theories, interventions and therapies when providing treatment Ability to work with diverse populations, cultures, ages and referral types Intake Counselor Conduct biopsychosocial spiritual assessments, diagnosis, completion of SASSI, construction of therapeutic treatment plan and discharge planning Conduct coordination of referrals and coordination of care Experience in providing assessment and screenings for substance abuse, DUI, DV offenders, DV survivors, anger management, GMH, sex offender, and parenting education. Highly skilled in completing client charts, progress notes, and clinical documentation accurately on a timely manner. Other job skills include advocator, problem-solver, critical thinker, team player, fast learner, effective communicator, flexibility and providing friendly customer service Clinical Supervisor New Horizons Counseling Service, Inc. - Phoenix, AZ November 2013to Present Provides a variety of counseling services for individuals and couples as scheduled Specialize in individual and couples therapy sessions for adults 18 + Ability to utilize various types of theories, interventions and therapies using a Strengths Based Approach Ability to work with diverse populations, cultures, ages and referral types Ability to work with a variety of insurance company’s making sure to comply with all of their requirements to be a mental health provider. Maintain own scheduling, rescheduling and cancelations Collect fees and co-pays for company and submit billing for payment by company Highly skilled in completing client charts, progress notes, and clinical documentation accurately on a timely manner. Other job skills include advocator, problem-solver, critical thinker, team player, fast learner, effective communicator, flexibility and providing friendly customer service Comply with NASW Code of Ethics, company’s clinical policies and procedures and HIPPA Guidelines. August 2009 to April 2013 Domestic Violence (DV), Domestic Violence Survivor (DVS) and General Mental Health (GMH) Counselor Specialize in individual therapy and facilitating group therapy relating to DV, DVS and GMH for adults 18 + Andrea McCluskey - 2 Ability to utilize various types of theories, interventions and therapies when providing treatment Ability to work with diverse populations, cultures, ages and referral types Intake Counselor Conduct biopsychosocial spiritual assessments, diagnosis, completion of ASAM, construction of therapeutic treatment plan and discharge planning Conduct coordination of referrals and coordination of care Conduct case management for a heavy case load Experience in providing assessment and screenings for substance abuse, DUI, DV offenders, DV survivors, anger management, GMH, sex offender, SMI determinations, and parenting education. Highly skilled in completing client charts, progress notes, and clinical documentation accurately on a timely manner Active member in marketing committee Involved in training new hires and intern. Other job skills include advocator, problem-solver, critical thinker, team player, fast learner, effective communicator, flexibility and providing friendly customer service Started position as an intern 08/2009 and was hired on as staff 03/2010. School Counselor (Intern) Laveen Elementary School - Laveen, AZ Front and Back Office Medical Assistant (Intern) Aeris Cancer Treatment Center – Tempe, AZ August 2008 to May 2009 Counseled students kindergarten through eighth grade on individual and group basis Conducted assessments, goal setting, execution of goals, referrals and discharge planning Experienced in counseling students with Autism, ADD, ADHD, and impulsive disorders Worked with students on self-awareness, self-esteem, peer relationships, conflict resolution, anger management, and respect Documented information using consent forms, case notes ,and worksheets Conducted Functional Behavioral Assessment (FBA), Individual Education Plans (IEP) and worksheets. Participated in Child and Family Team (CFT) meetings, IEP meetings, FBA meetings and collaboration meetings April 2003 to May 2003 Provided medical services to adult cancer patients. Assisted with all aspects of charting, checking vitals, administering injections, completing lab work, and insurance coding for billing. Assisted patients in problem solving and connecting to resources VOLUNTEER EXPERIENCE UMOM New Day Center: Working with homeless families who are building self sufficiency. Completed tasks including working in the community kitchen and fundraising. Mayfield Alternative Youth Center: Interacted with adolescent clients, documented client information on intakes, completed exits calls and follow-up calls. PRIOR WORK EXPERIENCE Box Office Representative – AZ Cardinals, Glendale AZ Customer Service Representative –Pyramid Credit Services, Tempe AZ Restaurant Server – 5 and Diner, Tempe AZ References Available Upon Request 2008-2010 2002-2008 1998-2002