Patron Tutorial Samples St. Louis Community College General Information Tutorials on basic library procedures and searching - http://guides.stlcc.edu/tutorials Faculty/Staff info http://www.stlcc.edu/Libraries/Contact/Faculty_and_Staff.html Input from users in comment section on this page Library Guide that allows you to give a rating to tutorials Mix of flash, screencast and slide tutorials Capability for faculty to upload tutorials into Blackboard Usage of Tags to explore Library Guides “Ask a Librarian” Chat on the tutorial page Uses Searchpath, an open source customizable tutorial from Western Michigan University http://www.wmich.edu/library/searchpath/index.html Screenshot Example Developing Online Patron Tutorials 1 William Paterson University General Information “Instruction on Demand” - http://guides.wpunj.edu/content.php?pid=127800&sid=1096786 General Library Tutorials - http://www.wpunj.edu/library/usered/tutorials.dot Icon that is consistent throughout the site Chat available with a librarian (picture) Rating and evaluation of tutorials Tutorials are both integrated and presented as a repository Rotating icon graphic on the library homepage indicating how to look for tutorials Screenshot Examples Example: Integrated Example: Repository Developing Online Patron Tutorials 2 Under “Ask a Question” Example: Rotating graphic from the Library homepage. Central Piedmont Community College General Information Library Information Tutorial - http://www.cpcc.edu/library/research-tools/LIT Librarian chat available on the same page Uses the “quick” 3 minute model for tutorials Screenshot Examples Developing Online Patron Tutorials 3 Uses a basic text tutorial with interspersed video linked from a “Show Me How” icon Dallas Public Library General Information Digital Online Tutorials (DOTS) - http://www.dallaslibrary2.org/tutorials/tutorials.php Tutorials open up and stay within the same browser window Search capability by topic Includes City of Dallas Employment application website tutorials Uses a script below the tutorial for all audio Screenshot Example… Developing Online Patron Tutorials 4 Flint Public Library General Information Microsoft Word Tutorial - http://www.flint.lib.mi.us/kidsweb/extras/makeachart/index.html Broken into segments for easy patron access and just in time learning Include printable instructions along with the tutorial Screenshot Example… Developing Online Patron Tutorials 5 Mount Prospect Public Library General Informaton Video Tutorials - http://www.mppl.org/services/learning_videos.html Mix both screencasts and public domain tutorials Topics include instructions on downloading Ebooks Screenshot Example Carmel Clay Public Library General Information http://www.carmel.lib.in.us/ Have a YouTube Channel specifically for tutorial type info Feed YouTube tutorials to the blog on the homepage. Runs directly from the blog or can go to the YouTube channel. Screenshot Examples… Developing Online Patron Tutorials 6 Homepage with link to YouTube Channel Developing Online Patron Tutorials 7 YouTube Channel - http://www.youtube.com/user/CarmelClayLibrary#p/u Topics include: Adult Winter Reading, Information about New Item Returns, AV Quick Picks, Live Tutor for Students, Using eBooks on IPad, How to Search the CCPL Online Catalog, New RFID Self Checks. University of Washington Libraries General Information http://guides.lib.washington.edu/howdoi Use an “How Do I…” approach Common research & library tasks in short video tutorials and links to other help guides. Repository page and “just in time” access Developing Online Patron Tutorials 8 Patron can browse most recently published tutorials Tutorials can be downloaded from ITunes U Leave a Comment or Suggest a Tutorial feedback on the page Screenshot Example Developing Online Patron Tutorials 9