Department of Community & Family Medicine On Doctoring 7963 Geisel School of Medicine at Dartmouth, Remsen 310 Hanover, NH 03755-3833 Phone: (603) 650-6581 Fax: (603) 650-1708 On Doctoring Year One MDED 116 Academic Year 2015-2016 Thursdays, 10:15 AM-12:15 PM Large Groups meet in Kellogg Auditorium Small Group meets in Remsen _________ Course Co-Directors: On Doc Office Hours: On Doc Class Location: Roshini Pinto-Powell, MD Adam Weinstein, MD 8:30 AM – 4:30 PM Year One On Doctoring sessions meet once a week on Thursdays. Full Large Group Sessions use the entire On Doc time, from 10:15 AM – 12:15 PM, All other sessions not indicated are Small Group Sessions, and meet from 10:15AM12:15 PM. All Large group sessions take place in Kellogg Auditorium unless otherwise noted. On Doc Staff Emails: Co-Director Roshini Pinto-Powell, MD: Roshini.C.Pinto-Powell@dartmouth.edu Co-Director Adam Weinstein, MD: Adam.R.Weinstein@Hitchcock.org Program Administrator Terri Eastman, M.Ed: Terri.L.Eastman@dartmouth.edu Course Assistant Cori Stebbins, BS: Cori.R.Stebbins@dartmouth.edu Facilitator & Preceptor Contact Info: Facilitator(s): Facilitator Email(s): Facilitator Phone(s): Preceptor: Preceptor Email: Preceptor Phone: _________________________________&_________________________________ _________________________________________ _________________________________________ _ (_____) _______-__________ _(_____)_______-__________ _________________________________ _________________________________________ _ (_____) _______-__________ Course Description On Doctoring is a multi-dimensional relationship centered course which teaches students the knowledge and skills for effective communication, clinical reasoning, physical examination and ethical care of people. The course is designed to help the student learn about and practice relationship centered care. The course integrates basic science, social science and clinical science to provide students with an understanding of the comprehensive basis of clinical medicine. Readings from the social and behavioral sciences, the clinical literature and medical humanities will broaden the understanding of the attitudes and beliefs which both patients and doctors bring to the clinical encounter. Small group faculty function as the students’ primary advisor and mentor, giving them regular feedback on clinical and interpersonal skills. The course is taught in small groups, using active learning pedagogies. The course fosters a culture of continuous learning and improvement and students are taught how to work effectively on a team and how to give and receive constructive feedback. Small groups will use deliberate practice to learn and reinforce newly acquired skills, using role plays, simulated and real patients in the clinic, hospital and simulation center. In addition, students work regularly in longitudinal clinical preceptor sites with a primary preceptor throughout phase I of the curriculum. This practice will enable them to form longitudinal relationships with patients, faculty and communities and further practice the skills learned in small group. Students will also be exposed to coordinated clinical experiences, including secondary surgical and subspecialty clinical experiences. Clinical reasoning skills are learned, with a particular focus on how the patient’s history and physical exam findings influence the diagnostic possibilities in clinical cases. Course Goals This course is a multi-dimensional course designed to help you learn the fundamental skills required to develop into a competent, caring physician. These critically important skills, used by physicians on a daily basis, include medical interviewing, performing physical examinations, doing written and oral presentations, problem solving, applying medical ethics, and exemplifying professional behavior. The course has multiple components: small group sessions demonstrating interviewing and physical exam skills, and clinical work in your primary preceptor’s office. You will also be exposed to a variety of subspecialty clinical opportunities. At the end of year one, students will have a basic level of proficiency in fulfilling the following objectives: 1. Demonstrate interpersonal and communication skills that result in effective information exchange, cooperation and collaboration with patient, patient’s families and professional associates. a. To demonstrate the ability to be an active listener. b. To demonstrate an efficient and organized focused and complete interview. c. To report and record diagnostic information completely and accurately to manage a patient's biomedical and psychosocial problems completely and accurately. d. To provide patient education, patient-centered counseling skills, and facilitate behavior change. e. To demonstrate the ability to provide compassionate and culturally-sensitive clinical care that is attuned to the patient’s preferences, goals and life circumstances. f. Integrate narrative medicine methods to enhance active listening, reflection, and empathy during patient encounters. g. To assess and address health literacy in all patient encounters. h. To demonstrate the ability to have difficult conversations with patients and families. 2. Demonstrate a broad working knowledge of the fundamental biomedical and social science principles, and processes basic to the practice of medicine and apply this knowledge in a consistent manner to prevent common health problems and achieve effective and safe patient care. a. To perform an organized, complete, normal physical exam (excluding GU/GYN) accurately and efficiently on a classmate or standardized patient. b. To demonstrate the ability to apply more advanced physical exam maneuvers to elucidate common abnormalities and pathologies. c. To perform a focused physical exam guided by the patient history. d. To demonstrate mindfulness of patient comfort while performing the physical exam. 3. Examine the clinical relevance of scientific inquiry and evaluate emerging knowledge and research as it applies to diagnosis, treatment and the prevention of disease. a. To demonstrate clinical reasoning in write-ups and oral presentations through generation of an assessment including differential diagnosis and plan. b. To recognize and apply the correlation between basic science concepts and clinical presentation. c. To recognize appropriate situations in which laboratory studies and imaging may be required to supplement the patient interview and physical exam. d. To demonstrate effective use of patient decision aids to help educate and counsel patients in common medical conditions. e. To demonstrate facility with current medical technology in patient education and care. f. To demonstrate consideration of quality and cost of care, and stewardship of resources. g. To apply population health concepts in clinical decision making. 4. Produce timely documentation and communication that is clear, concise, and organized in a way that optimizes patient care and minimizes medical errors. a. To demonstrate appropriate and effective use of the electronic medical record throughout the patient encounter. b. To organize clinical data in clear, concise write-ups using the appropriate format for the given clinical setting. c. To prepare and deliver organized, clear, and concise oral presentations using the appropriate format for the given clinical setting. d. To demonstrate appropriate reporting of pertinent normal and abnormal findings in both written and oral forms. 5. Exemplify the highest standards of ethical, professional, and personal behavior. a. To demonstrate professional and ethical behavior including preparation and active participation in all aspects of the course. b. To develop and sustain respectful doctor-patient relationships. c. To construct collaborative working relationships with other health care providers. d. To demonstrate professional and ethical conduct as a physician. e. To assist in creating a safe and respectful learning environment for other learners. f. To demonstrate the ability to give and receive constructive feedback with peers and colleagues. g. To demonstrate the ability to apply ethical and legal standards in clinical care, including; Provider-patients relationship; Shared decision-making; Surrogate decision-making; Confidentiality; Professionalism. h. To practice self-directed learning. i. To evaluate and reflect on your own personal values and attitudes and the influence of these on your relationships with patients. j. To describe, through narrative reflection, the impact of a service based learning experience. k. To demonstrate habits of self-reflection in balancing personal and professional life, personal reactions to clinical work, and developing your identity as a physician. l. To demonstrate knowledge of skills and practices to prevent stress, address stress, maintain resilience and engage in periodic self-assessment evaluating your resilience. m. To demonstrate familiarity with Cognitive Behavior Therapy (CBT), Mind-body Stress Reduction (MBSR) and Biofeedback to support your own resilience and enhance effectiveness in patient care. Learning Objectives Becoming a physician requires far more than advanced knowledge and technical skill. Medical training involves growth in multiple domains beyond the intellectual one. Among them: learning how to manage your emotions, how to function in the face of uncertainty, how to accept and learn from your mistakes, and how to establish boundaries. The work you will do is both exhausting and full of joy. You will have the opportunity to participate in the deepest human experiences that will allow tremendous opportunities for personal growth. The training process is exhilarating but arduous and your small group, ideally, is a safe haven where you will learn and practice new skills and have the opportunity to reflect on your development. However, a successful small group requires a commitment from everyone to come prepared to provide constructive feedback, to set aside prejudices, and to accept differences of opinion. (Requirements of Year One students to move to Year Two.) By the end of the year each student should have: 1. Prepared for and attended all large and small group sessions. 2. Prepared for and taken all quizzes before the relevant physical diagnosis small group. 3. Attended all preceptor visits. 4. Passed the Year One OSCEs. 5. Submitted the assigned case write-ups to facilitator (and optional to preceptor) by due dates, with a passing grade utilized by the grading rubric. 6. Documented oral presentations. 2 Oral Presentations should be documented through the use of the OP grading rubric. 7. Submitted the assigned Cadaver Story and Cultural Essay to his/her facilitator by due dates. 8. Taken a focused history of a standardized patient that is recorded and observed by the facilitator. 9. Demonstrated a physical exam in 30 minutes or less on a classmate. 10. Active participation and documentation of physical examination skills. 11. Met with his/her preceptor to receive feedback and to make plans for improved performance for the second semester and second year. 12. Met with his/her facilitator to receive feedback and to establish goals for improvement for second semester and second year. Teaching Methods During a typical small group session, the agenda will be written on the board and a timekeeper will be assigned to keep the group on track. Each group will involve a ten-minute check-in with the group to answer any questions or evaluate any problems. Connect 4 (third and fourth year medical students) may also participate in assisting facilitators during small group sessions on a volunteer basis. For physical examination sessions, the group will have a volunteer demonstrate the portion of the exam being taught for that session, or the facilitator will demonstrate a small portion of the exam if there are questions after. Once the students have no further questions, the group will split into pairs or trios and practice the part of the physical exam and diagnosis skills they just learned. For interviewing sessions, the facilitator will briefly explain techniques for interview skills and possibly demonstrate a portion of the interview taught for that session. Two students will be chosen to practice these interviewing skills on a classmate, standardized patient, patient bank volunteer, or volunteer patient from your facilitator’s practice. The group will then debrief. Later, students will practice interviewing skills in pairs and the facilitator will circulate to teach and give feedback. For large group sessions, all students will meet in Kellogg auditorium for a large lecture setting. Large group Evaluation feedback forms will be handed out to each student to fill out evaluating the presenter. (These help the On Doctoring office with streamlining the topics, presenters, and delivery of information.) For precepting sessions, the dates for visiting preceptor weeks are located on the schedule. The day of the week that students will attend their preceptor’s office depends on his/her preceptor’s availability and the student schedule. Precepting sessions will be scheduled (generally) every week for 3-4 hours each afternoon. (unless otherwise designated) Expectations Attendance Policy On Doctoring follows the same attendance policy as all the clerkships. This policy states that attendance is required for every On Doctoring session faculty facilitator MUST approve any absence (i.e. if you are going to be out sick, you need to contact your facilitator ahead of time to let him/her know you will be missing a session). Students also must notify their preceptor ahead of time to let him/her know you will be missing a session. Students should ask their preceptor how he/she wants to be contacted. Clinical Encounter Documentation It is a requirement by On Doctoring and Geisel School of Medicine at Dartmouth that all clinical encounters are documented. Medical Education Committee’s Clinical Encounter Goals The MEC has approved 14 essential clinical skills that you must practice during the On Doctoring first year clerkship, and then demonstrate your competence to perform the skill prior to completion of the clerkship. Passing On Doctoring will be based in part on how well you meet these learning targets for practicing these skills, and whether students have demonstrated an acceptable level of competence in performing theses clinical skills by the end of the clerkship. These core clinical skills (and learning targets for each) are: Skill Type Interview Physical Exam Oral Presentations & Notes Target # 8 8 8 3 3 3 3 8 8 8 8 5 5 5 Skill HPI PMH ROS Social History Family History Occupational History Health Maintenance History Vital Signs Cardiac Exam Pulmonary Exam Abdominal Exam Skin Exam Orally Present Ambulatory Encounter Prepare Field Note *Please Keep in Mind: You are not required to meet all of these target numbers for goals; they are suggested goals based on the number of patient encounters. Some students will exceed target numbers in some categories, but lack in other categories. You will not be penalized for not attaining these target number goals. However, it is absolutely ESSENTIAL that students log every clinical encounter. Canvas Learning Platform Assigned Readings & Syllabus Materials It is expected that prior to each session the assigned readings and syllabus materials were read and understood. If however, they are not understood, facilitators can answer any questions during small group check-in. All assignments and their due dates are located on the course schedule, and are also available on Canvas. The information required to learn for each session is located in the Advanced Preparation section. Assignments & Quizzes It is expected that each assignment be completed on time and submitted to Canvas for grading by your facilitator either on Canvas or by handing in a print out of the assignment to your facilitator. Facilitators should let you know which method of submission they prefer. Each due date for each assignment is written on Canvas and the course syllabus. Your facilitator is expected to give you adequate and clear feedback in a timely manner (generally 72 hours after submission). Your facilitator may ask you to re-write any inadequate clinical write-ups. Facilitators are asked to submit all grades to the Canvas Grade book. In an effort to provide additional, constructive feedback on Clinical Write-ups, they are graded using a rubric system as shown on Blackboard. As always however, commenting on each write-up is still very important. Scores of 4 or below are required to be re-done. Students will have two attempts on both quizzes and write-ups to get the best grade. Year One Clinical Write-Up Grading Rubric CRITERIA Exceeds Expectations Organization All information of Write-up organized in logical sequence Follows accepted format Thoroughly documents all pertinent history History components for type of note Includes relevant positive/negative ROS, relevant habits, fam hx, soc hx Meets Expectations Information generally organized in logical sequence Follows accepted format Documents most pertinent history components Includes positive/negative ROS Thoroughly documents all pertinent examination components for type of note starting with VS and general pt description Thorough, welldocumented field note Documents most pertinent examination components including VS and general pt description 4 3 Physical Exam Field Notes Points/ question Total Score: 16 Documented field note Making Progress Information mostly organized Needs Improvement Confusion about history vs. physical Information disorganized Fails to document pertinent HPI using OLDCARTS Lacks some critical information or disorganized in chronology Documents some pertinent examination components Often misses VS and general pt description Field note lacking selfreflection 2 Minimal history Critical information missing Physical examination inadequately documented Misses several pertinent components Minimal field note 1 Not Observed Student did not perform this criteria 0 Year One Oral Presentation Grading Rubric Oral presentation grading is based on a first year student at the end of year one. Exceeds Expectations All information organized in logical sequence Follows acceptable format Thoroughly reports all pertinent history components for type of note Includes critical as well as supportive information Reviews all ROS questions relevant to the case Meets Expectations Information generally organized in logical sequence Follows acceptable format Reports most pertinent history components Includes critical information Making Progress Errors in format Information intermittently organized Needs Improvement Errors in format Information disorganized Not Observed Student did not perform this criteria Fails to report most pertinent history components Lacks some critical information or rambling in history Minimal history Critical information missing Student did not perform this criteria Reviews most ROS questions relevant to the case Thoroughly reports all pertinent examination components for type of note Reports most pertinent examination components Global Assessment Excellent or outstanding performance, definitely a strength Student is already performing at a level comparable to a year two student 4 Good solid performance at a level of mastery expected for a year one student Fair performance in this area, but would benefit from a bit more practice Misses most ROS questions relevant to the case Some or most ROS questions are not relevant to the case Physical examination cursory Misses several pertinent components Inadequate performance for the level of mastery expected for a year one student Student did not perform this criteria Thoroughness of Physical Exam Reviews some ROS questions relevant to the case Some ROS questions not relevant to the case Reports some pertinent examination components 3 2 CRITERIA Organization of Presentation Thoroughness of History Relevant Review of Systems Points/ question Total Score: 20 1 Student did not perform this criteria Student did not perform this criteria adequately—in need of remediation 0 Participation It is expected that each student actively participate and contribute equally to small group. Discuss small group comfort issues with your facilitator. Renting On Doctoring Equipment Students may check out and borrow On Doctoring Equipment and/or Baskets to practice with by signing them out with the On Doctoring Office. All equipment and baskets must be put back together in the shape they were found in. Each group is assigned their own basket. Students may borrow equipment from their group’s basket as long as they sign it out and return it in a timely manner. Technology Technology problems should be reported to the On Doctoring office. If the On Doctoring office is unable to solve your problem, they will forward you to Geisel School of Medicine at Dartmouth computing at (603) 650-1600. Geisel School of Medicine Documentation Before students begin preceptor visits, students must have an up-to-date immunization record. All students must have a current PPD with in the last year. Students must also obtain a copy of their criminal record check through CERTIPHI. On Doctoring will provide students with a copy of the current liability rider and letter attesting to your enrollment at Geisel. Grading The course is graded Pass/Fail. Because grades tend to foster competition rather than collaboration, this course is graded pass/fail. Excellent medical care requires teamwork, and On Doctoring wants to encourage students to work collaboratively in small group. In addition, we want students to feel as comfortable as possible developing new communication skills, without the pressure of being graded. The first semester grade will not appear on transcripts. Students will need to successfully complete and receive a passing grade in all components of the course—preparation, small group participation, preceptor work, and OSCE--in order to receive a passing grade for the On Doctoring course. The criteria for passing On Doctoring are … 1. Active, self-reflective participation in all small group sessions and all preceptor visits 2. Demonstrated competency and completion in the following interviewing skills through: A. Simulations in small group B. Observations by preceptor C. Interview with a standardized patient D. OSCEs 3. Demonstrated competency and completion in physical diagnosis skills through: A. Participation in small group B. Completion of written assignments C. Observations by preceptor D. Physical exam skills assessment E. OSCE 4. Demonstrated competency and completion in: A. Written assignments (Including Cadaver Story, Culture Essay, Clinical Write-ups 1-9, Ethics Presentation) B. Oral presentations (At least one oral presentation is required per semester; one in Fall, one in Spring) 5. Participation in and completion of required documentation of skills in DMEDs (Dartmouth Medical Encounter Documentation System). The criteria for failing On Doctoring may include any of the following … 1. Unexcused absence for more than one small group session. 2. Unexcused absence for more than one preceptor visit. 3. Failure to pass physical diagnosis quizzes 4. Failure to demonstrate competency in physical diagnosis skills through role playing in small group, written assignments, observations by preceptor and OSCE review. 5. Failure to demonstrate competency in interviewing or oral presentation skills through participation in small group, written assignments, observations by preceptor and OSCE review. 6. Failure to participate in small groups. 7. Unprofessional behavior as determined by small group facilitator, preceptor and/or course directors. 8. Failure to submit passing patient write-ups. Patient write-ups that "need work" must be revised and resubmitted for a passing grade. Opportunities for remediation regarding assignments and competencies will be made available. Evaluations Students will be evaluated on their performance formally during mid-year, the end of the year, and informally throughout the year for self-improvement. Students are evaluated on preparedness, interviewing skills, physical diagnosis skills, and completion of course objectives, as outlined in the course goals. The following evaluations are performed of students in Year One: 1. Standardized Patient Interview (Fall) 2. 3. 4. 5. Mid-Year Facilitator Evaluation of Student (Fall) OSCEs Checklist & Clinical Skills Competency Forms for OSCE Exams (Spring) Year-End Facilitator Evaluation of Student & Feedback Session (Spring) Year-End Preceptor Evaluation of Student (Spring) The following evaluations are performed by students in Year One: 1. Student Early Preceptor Feedback Form (Fall) 2. Mid-Year On Doctoring Course Evaluation (Fall) 3. Year-End Student Evaluation of Facilitator/Small Group (Spring) 4. Year-End Student Evaluation of Preceptor/Site (Spring) 5. Year-End On Doctoring Course Evaluation (Spring) Student Needs Geisel School of Medicine at Dartmouth students are encouraged to seek help through the Student Needs Assistance Program (SNAP) found at http://dms.dartmouth.edu/students/programs/snap. Important Numbers Advising Dean’s Office Safe Rides 603-650-1755 603-646-8294 Dick’s House Student Affairs Office Medical: 603-646-9401 603-650-1509 Counseling: 603-646-9442 DHMC Emergency Mental Health WISE 800-556-6249 966-348-9473 Log on to Canvas prior to each session for the Advanced Preparation. This section includes required and optional reading and syllabus materials, websites, and videos that will help with better understanding of the physical exam and interviewing skills. Year One On Doctoring Fall Course Outline 2015 Log on to Canvas prior to each session for each week’s Advance Preparation. Date Aug. 15 Session Topic Introduction to On Doctoring Aug. 22 Aug. 29 Aug. 29 Introduction to Small Groups 8:00-10:00 AM Facilitator Meeting Remsen 312 Interviewing Skills & Orientation to 1. Function & Structure of Medical Cadaver Story Preceptor Visits Interview Syllabus Importance, Structure, and Function of 1. Function & Structure of Medical the Medical Interview & Introduction Interview Syllabus to Vital Signs Sept. 10 Week of Sept. 14 Sept. 17 Week of Sept. 21 Sept. 24 Oct. 1 Week of Oct. 5 Oct. 8 Week of Oct. 12 Oct. 15 Oct. 22 Week Of Oct. 26 Oct. 29 Nov. 5 Week of Nov. 8 Nov. 12 Week of Nov. 16 Nov 19 Advance Preparation Assignments Due Allied Health Preceptor Visit History of Present Illness 1. HPI Syllabus Community Based Preceptor Visit-MI/Coaching Assignment Questioning Styles & Past Medical History Taking a Family & Social History 1. Questioning Styles Syllabus Culture Essay 1. Taking Family and Social History Syllabus Allied Health Preceptor Visit Introduction to Physical Exam Skills & the Pulmonary Exam 1. Intro Pulmonary Exams Syllabus 2. Take the Pulmonary Quiz Pulmonary Quiz Community Based Preceptor Visit-MI/Coaching Assignment Introduction to the Cardiovascular Exam Introduction to the Abdominal Exam 1. Intro to Cardiovascular Exam Syllabus 2. Take the Cardiovascular Quiz 1. Intro to Abdominal Exam Syllabus 2. Take the Abdominal Quiz Cardiovascular Quiz & Clinical Write-Up 1 Abdominal Quiz Community Based Preceptor Visit Introduction to the Upper Extremity Exam Health Maintenance & Wellness 1. Intro to Upper Extremity Exam Syllabus 1. Health Maintenance Syllabus Clinical Write-Up 2 Community Based Preceptor Visit Practice Physical Exam Skills to Date Clinical Write-Up 3 Allied Health Preceptor Visit Practice Interviewing Skills November 25-29th Thanksgiving Break Dec. 3 Week of Nov. 30 Dec. 3 Dec. 10 8:00-10:00 AM Facilitator Meeting Vail 513 Community Based Preceptor Visit-MI/Coaching Assignment Standardized Patient Interviewing Standardized Patient Interviewing Dec. 17 Midyear Feedback Sessions December 18th -January 3rd Holiday Break 1 Oral Presentation (Due by Dec. 17) & All Fall Term Course Work