GOOD Network Dot Exercise Data Summary Gathered at Best Practices Session: June 12, 2015 Introduction I (Kent Linder) presented a draft “Map of OD” at the GOOD Network Best Practices Session held at Goodwill Industries in Orlando Florida on June 12, 2015. The map had 12 “major categories” of OD work arrayed on a grid with the Y-Axis bottom pole being the level of system being affected (bottom is “Individual” – and the top level is labeled “Organization and its Environment.” The X-axis was in five bands with the left pole described as: “Organic, Fleeting/Morphing, Influenceable, Complex to Predict, Reduction distorts – doesn’t work” and the right pole described as: “Mechanistic, Fixed/Permanent, Directly Adjustable, Predictable, Reductionism is a reliable way to study.” The five bands were then labeled (from left to right): Mostly O, Leans O, Equally M&O/Can’t Tell, Leans M, Mostly M. Before the meeting started, I had two large facsimiles of the map posted on the wall of the meeting room. One was an intact working draft and the other was somewhat deconstructed with each of the 12 “Major categories” on one poster size piece of paper with book titles from the Addison Wesley Series: OD listed in each of the categories and a rough list of interventions or OD tools listed as well to give people a sense of the definitions of the categories. Before the meeting started and at the end of my brief presentation from the front of the room, I invited people to place dots on the deconstructed map. The instructions were posted next to the map and I also reiterated them from the front of the room at the end of my presentation. Here is how they were stated on the poster: I Need Your Help 1. Review the current draft of the Lever/Intervention map on the wall. 2. Place an Orange Dot on areas where you have experience (5 Dots Available) 3. Place a Green Dot on the areas where you would like to learn more or would like to develop your skills and/or your practice (5 Dots) 4. Add comments/suggestions on a sticky note – color doesn’t matter. Approximately 30 of the roughly 40 attendees elected to place dots on the chart. There were no comments or suggestions submitted. Most of the dots were placed not just in a category, but by a specific book title or intervention. If there was a doubt about which “sub-topic” the dot referred to, I didn’t make a guess, I only counted the dots where the message seemed clear to me. This was meant as a kind of straw poll to stimulate engagement and get feedback on the map, not a rigorous research study. Data Summary from GOOD Network Dot Exercise Gathered at Best Practices Session: June 12, 2015 Major Categories I II III IV V VI VII VIII IX X XI XII Organization Culture and Habits Diversity and Inclusion Organization Strategy & Alignment Organization Design Fixed & Semi Fixed Systems, Processes & Assets Total Quality & Improvement Team & Intergroup Effectiveness Change Management & Consulting Employee & Union / Management Cooperation Job, Role and Career Enhancement Coaching & Mentoring Individual Skills, Knowledge & Perspective Training TOTAL DOTS (~ 30 participants) Experience Know More 14 8 8 2 10 9 17 16 3 20 9 27 143 4 8 8 11 8 11 5 5 5 4 8 9 86 Experience Know More 27 20 17 16 14 10 9 9 8 8 3 2 9 4 5 5 4 8 8 11 8 8 5 11 By Experience XII X VII VIII I V XI VI III II IX IV Individual Skills, Knowledge & Perspective Training Job, Role and Career Enhancement Team & Intergroup Effectiveness Change Management & Consulting Organization Culture and Habits Fixed & Semi Fixed Systems, Processes & Assets Coaching & Mentoring Total Quality & Improvement Organization Strategy & Alignment Diversity and Inclusion Employee & Union / Management Cooperation Organization Design By Development Interest IV VI XII II III V XI VII VIII IX I X Organization Design Total Quality & Improvement Individual Skills, Knowledge & Perspective Training Diversity and Inclusion Organization Strategy & Alignment Fixed & Semi Fixed Systems, Processes & Assets Coaching & Mentoring Team & Intergroup Effectiveness Change Management & Consulting Employee & Union / Management Cooperation Organization Culture and Habits Job, Role and Career Enhancement Experience Know More 2 9 27 8 8 10 9 17 16 3 14 20 11 11 9 8 8 8 8 5 5 5 4 4 Sub-Topics (All Listed in Outline Order) I I I I I II II II II II III III III III III III III III III IV IV IV IV IV IV V V V V V V V V V VI VI VI VI VI VI VII VII VII VII VII VII VII Building a Dynamic Corporation Through Grid Diagnosing & Changing Organization Culture Culture Change Values Clarification & Alignment Work Out Multinational Organization Development Sexual Harassment Policy & Sensitivity Training Cross Cultural Training Diversity Council Business Case for Diversity Organization in a Changing Environment Open Systems Mapping Strategic Planning Business Model Innovation Mission/Vision Definition & Alignment Leadership Alignment Organization Renewal Future Search Conference Action Learning Designing Complex Organizations Matrix Organizations Designing Organizations for High Performance The Dynamics of Organization Levels Organization Design Sociotechnical Design The Technology Connection Physical Settings and OD Alternative Work Schedules Pay and OD IT Systems Fixed Equipment & Layout Shift/Work Schedules & Policies Accountability & Reward Systems Policy and Procedures Manuals Total Quality: A Users Guide for Implementation Benchmarking & Best Practices Total Quality Management Business Process Reengineering Six Sigma Continuous Improvement Team Building Managing in the New Team Environment Leading Business Teams Meeting Design Meeting Facilitation Team Building Team Goal Setting & Alignment Experience Know More 0 0 6 5 0 0 2 0 3 1 0 0 4 1 1 0 0 0 0 0 0 0 0 0 0 0 1 0 0 3 1 1 2 2 0 2 1 2 4 0 0 0 0 1 5 6 1 0 1 1 1 0 0 0 5 0 1 0 1 1 0 1 1 2 1 0 1 1 1 3 3 1 0 0 1 0 2 1 0 3 1 0 0 1 1 5 4 0 0 0 0 0 0 0 VII VII VII VIII VIII VIII VIII VIII VIII VIII VIII IX IX IX IX X X X X X X X X X XI XI XI XI XI XII XII XII XII XII XII XII Intergroup Relationship Building Confrontation Meeting Problem Solving Feedback and OD Organizational Transitions: Managing Complex Change Managing Transitions Process Consultation (Combined the two volumes) Stream Analysis Company Wide Surveys Participative System Diagnosis Consulting Process Employee Stock Ownership Plans Employment Security Policies and Plans Union / Management Collaboration Quality of Work Life Work Redesign Career Dynamics Work/Job Design Job Descriptions Strategic Career Moves Role Clarification Responsibility Charting Employee Engagement Career Path Interpersonal Peacemaking Process Consulting Conflict Management Mentoring Executive Coaching OD: It’s Nature, Origins & Prospects Work Based Learning Sensitivity (T Group) Training Self Awareness Tools & Instruments Multi-rater Feedback (360°) Feedback Leadership Skills Training Training & Development 0 0 2 0 1 2 2 0 7 0 4 1 2 0 0 1 0 2 8 0 1 1 4.5 2.5 0 2 2 2 2 0 0 1 1.5 7.5 6 3 2 3 0 0 1 0 1 1 0 1 1 1 1 2 0 1 0 0 0 1 1 1 0 0 0 4 2 1 1 0 1 1 2 1 0 2 By Experience (All Items Listed) X XII VIII VII XII I I VII X III VI VIII XII V II X X II XI VIII VII V XI VIII XI IX XI VI VI V XII X VI VII V XII X X V VIII III VII V IX III II I Job Descriptions Multi-rater Feedback (360°) Feedback Company Wide Surveys Team Building Leadership Skills Training Culture Change Values Clarification & Alignment Meeting Facilitation Employee Engagement Strategic Planning Six Sigma Consulting Process Training & Development IT Systems Diversity Council Career Path Work/Job Design Sexual Harassment Policy & Sensitivity Training Process Consulting Process Consultation (Combined the two volumes) Problem Solving Policy and Procedures Manuals Mentoring Managing Transitions Executive Coaching Employment Security Policies and Plans Conflict Management Business Process Reengineering Benchmarking & Best Practices Accountability & Reward Systems Self Awareness Tools & Instruments Work Redesign Total Quality Management Team Goal Setting & Alignment Shift/Work Schedules & Policies Sensitivity (T Group) Training Role Clarification Responsibility Charting Physical Settings and OD Organizational Transitions: Managing Complex Change Mission/Vision Definition & Alignment Meeting Design Fixed Equipment & Layout Employee Stock Ownership Plans Business Model Innovation Business Case for Diversity Work Out Experience Know More 8 7.5 7 6 6 6 5 5 4.5 4 4 4 3 3 3 2.5 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1.5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 1 0 0 0 1 1 0 0 1 5 1 2 2 0 0 0 0 4 1 0 1 1 0 1 1 2 1 0 3 2 1 1 0 0 1 1 1 0 1 1 0 1 1 0 1 0 XII IX VI V IV VII VIII X IV IX V VIII III III IV III XII II IV VII VII III XI VII III VIII I IV IV II VI VII X I V III Work Based Learning Union / Management Collaboration Total Quality: A Users Guide for Implementation The Technology Connection The Dynamics of Organization Levels Team Building Stream Analysis Strategic Career Moves Sociotechnical Design Quality of Work Life Pay and OD Participative System Diagnosis Organization Renewal Organization in a Changing Environment Organization Design Open Systems Mapping OD: It’s Nature, Origins & Prospects Multinational Organization Development Matrix Organiztions Managing in the New Team Environment Leading Business Teams Leadership Alignment Interpersonal Peacemaking Intergroup Relationship Building Future Search Conference Feedback and OD Diagnosing & Changing Organization Culture Designing Organizations for High Performance Designing Complex Organizations Cross Cultural Training Continuous Improvement Confrontation Meeting Career Dynamics Building a Dynamic Corporation Through Grid Alternative Work Schedules Action Learning 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 2 0 0 3 0 1 1 1 0 0 1 2 0 3 1 0 0 1 0 0 1 0 2 1 0 1 1 1 5 4 3 0 0 1 0 By Experience (Only Items that were Dotted in Experience (Got Orange Dots) are listed) X XII VIII VII XII I I VII X III VI VIII XII V II X X II XI VIII VII V XI VIII XI IX XI VI VI V XII X VI VII V XII X X V VIII III VII V IX III II Job Descriptions Multi-rater Feedback (360°) Feedback Company Wide Surveys Team Building Leadership Skills Training Culture Change Values Clarification & Alignment Meeting Facilitation Employee Engagement Strategic Planning Six Sigma Consulting Process Training & Development IT Systems Diversity Council Career Path Work/Job Design Sexual Harassment Policy & Sensitivity Training Process Consulting Process Consultation (Combined the two volumes) Problem Solving Policy and Procedures Manuals Mentoring Managing Transitions Executive Coaching Employment Security Policies and Plans Conflict Management Business Process Reengineering Benchmarking & Best Practices Accountability & Reward Systems Self Awareness Tools & Instruments Work Redesign Total Quality Management Team Goal Setting & Alignment Shift/Work Schedules & Policies Sensitivity (T Group) Training Role Clarification Responsibility Charting Physical Settings and OD Organizational Transitions: Managing Complex Change Mission/Vision Definition & Alignment Meeting Design Fixed Equipment & Layout Employee Stock Ownership Plans Business Model Innovation Business Case for Diversity Experience Know More 8 7.5 7 6 6 6 5 5 4.5 4 4 4 3 3 3 2.5 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1.5 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 1 0 0 0 1 1 0 0 1 5 1 2 2 0 0 0 0 4 1 0 1 1 0 1 1 2 1 0 3 2 1 1 0 0 1 1 1 0 1 1 0 1 1 0 1 By Development Interest (All Items Listed) VI II XI VI IV IV VII V IX XII XII III V VII XI X XII I VI VIII III X IV XII X X VIII V VIII VIII III XII III XI IV III III V XI IX IX I IV IV I VIII VI Six Sigma Cross Cultural Training Process Consulting Continuous Improvement The Dynamics of Organization Levels Organization Design Confrontation Meeting Accountability & Reward Systems Union / Management Collaboration Training & Development Self Awareness Tools & Instruments Organization Renewal IT Systems Intergroup Relationship Building Conflict Management Work Redesign Work Based Learning Values Clarification & Alignment Total Quality Management Stream Analysis Strategic Planning Strategic Career Moves Sociotechnical Design Sensitivity (T Group) Training Role Clarification Responsibility Charting Process Consultation (Combined the two volumes) Policy and Procedures Manuals Participative System Diagnosis Organizational Transitions: Managing Complex Change Open Systems Mapping Multi-rater Feedback (360°) Feedback Mission/Vision Definition & Alignment Mentoring Matrix Organizations Leadership Alignment Future Search Conference Fixed Equipment & Layout Executive Coaching Employment Security Policies and Plans Employee Stock Ownership Plans Diagnosing & Changing Organization Culture Designing Organizations for High Performance Designing Complex Organizations Culture Change Consulting Process Business Process Reengineering Experience 4 0 2 0 0 0 0 2 0 3 1.5 0 3 0 2 1 0 5 1 0 4 0 0 1 1 1 2 2 0 1 0 7.5 1 2 0 0 0 1 2 2 1 0 0 0 6 4 2 Know More 5 5 4 4 3 3 3 3 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 II V X I VI V VII VII VII V II IX VII V V III XII II VII VII VIII VII VII XII X XI VIII X II VIII X X III I VI III Business Case for Diversity Alternative Work Schedules Work/Job Design Work Out Total Quality: A Users Guide for Implementation The Technology Connection Team Goal Setting & Alignment Team Building Team Building Shift/Work Schedules & Policies Sexual Harassment Policy & Sensitivity Training Quality of Work Life Problem Solving Physical Settings and OD Pay and OD Organization in a Changing Environment OD: It’s Nature, Origins & Prospects Multinational Organization Development Meeting Facilitation Meeting Design Managing Transitions Managing in the New Team Environment Leading Business Teams Leadership Skills Training Job Descriptions Interpersonal Peacemaking Feedback and OD Employee Engagement Diversity Council Company Wide Surveys Career Path Career Dynamics Business Model Innovation Building a Dynamic Corporation Through Grid Benchmarking & Best Practices Action Learning 1 0 2 0 0 0 1 6 0 1 2 0 2 1 0 0 0 0 5 1 2 0 0 6 8 0 0 4.5 3 7 2.5 0 1 0 2 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 By Development Interest (Only Items of Interest (Got Green Dots) listed) VI II XI VI IV IV VII V IX XII XII III V VII XI Six Sigma Cross Cultural Training Process Consulting Continuous Improvement The Dynamics of Organization Levels Organization Design Confrontation Meeting Accountability & Reward Systems Union / Management Collaboration Training & Development Self Awareness Tools & Instruments Organization Renewal IT Systems Intergroup Relationship Building Conflict Management X XII I VI VIII III X IV XII X X VIII V VIII VIII III XII III XI IV III III V XI IX IX I IV IV I VIII VI II V Work Redesign Work Based Learning Values Clarification & Alignment Total Quality Management Stream Analysis Strategic Planning Strategic Career Moves Sociotechnical Design Sensitivity (T Group) Training Role Clarification Responsibility Charting Process Consultation (Combined the two volumes) Policy and Procedures Manuals Participative System Diagnosis Organizational Transitions: Managing Complex Change Open Systems Mapping Multi-rater Feedback (360°) Feedback Mission/Vision Definition & Alignment Mentoring Matrix Organizations Leadership Alignment Future Search Conference Fixed Equipment & Layout Executive Coaching Employment Security Policies and Plans Employee Stock Ownership Plans Diagnosing & Changing Organization Culture Designing Organizations for High Performance Designing Complex Organizations Culture Change Consulting Process Business Process Reengineering Business Case for Diversity Alternative Work Schedules Experience Know More 1 0 5 1 0 4 0 0 1 1 1 2 2 0 1 0 7.5 1 2 0 0 0 1 2 2 1 0 0 0 6 4 2 1 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 4 0 2 0 0 0 0 2 0 3 1.5 0 3 0 2 5 5 4 4 3 3 3 3 2 2 2 2 2 2 2