Holly Tkaczyk htkaczyk@crimson.ua.edu OBJECTIVE Seeking an employment opportunity where I can utilize almost a decade of excellent customer service skills at an academic library with a special interest in Arts & Humanities. EDUCATION Masters of Library and Information Studies University of Alabama – expected graduation date – 2016 Bachelor of Arts in English – 1990 Michigan State University KEY QUALIFICATIONS • In-depth knowledge of online research methods • Display creation for library events and coordination with faculty • Computer – experience with web design and daily use of MS Office Suite • Archival experience ACCOMPLISHMENTS • Promoted from Library Assistant II to Library Assistant III • Appointed to the Columbia State 50th Anniversary Historical Committee WORK EXPERIENCE Library Assistant February 2006 - Present Columbia State Community College, Columbia TN • Assist students in locating articles in library databases • Teach bibliographic instruction classes • Provide answers to basic reference questions • Circulation desk duties at four campuses • New student orientations • Create monthly displays • Proctor tests • Catalogue books Editorial Assistant January 2000 - February 2006 The Daily Herald, Columbia TN • Research and locate historical articles • Feature writing and photojournalism • Interview and screen phone calls for the editor • Handle the obituary section of the newspaper COMMUNITY INVOLVEMENT Pet Pals volunteer, host poetry readings and fundraisers for local charities