www.pwc.com.au Cost Schedule for Food Labelling Changes Department of Health April 2014 Executive summary This report, prepared by PricewaterhouseCoopers (PwC) for the Department of Health, presents a schedule which estimates the costs incurred by food companies to changing food and beverage labelling as a result of regulatory and non-regulatory changes. This schedule is an update of a report developed previously by PwC in 2008 entitled ‘cost schedule for Food Labelling Changes’ (“the cost schedule”) developed for Food Standards Australia New Zealand (FSANZ). The original 2008 cost schedule was developed to provide an indication of the scale and types of costs incurred by companies when considering changes to food and beverage labelling. This renewed cost schedule has been commissioned to bring these estimates up to date. While the cost schedule serves as a useful starting point when considering the impacts that regulatory and non-regulatory changes have on labelling, it must be recognised that particular changes will need to be investigated on a case by case basis as impacts of changes will vary across companies, industry sectors and products. Direct costs Companies incur many costs, however for the purposes of developing the cost schedule, direct costs are defined as: Label design – the cost of engaging designers to make changes to or re-design the label (or package for direct print labels) Label production – the costs associated with the production of labels over and above printing, such as new printing plates Proofing – the cost of viewing incorporated text, colour and/or graphics changes to the label, to ensure that the label is how it should be before printing. This may include testing of new plates Package redesign – the costs associated with changing the shape, or size of packaging. The direct costs include packaging redesign costs and packaging proofing costs Labour – the labour inputs involved in responding to regulatory changes, such as marketing, management, administration, technical and regulatory expertise. Labelling change scenarios The scale and scope of changes to food labelling are also vast and varied, and for the purpose of this assignment, three generic scenarios of label changes were developed and are defined as: Minor – changes to text and one printing plate only Medium – changes to text and/or label layout, changes to three printing plates and proofing required Department of Health PwC i Executive Summary Major – changes to text and/or label layout, changes to six printing plates, proofing required and changes to packaging shape/size/design. Industry participation PwC has developed this cost schedule leveraging a similar survey methodology used to develop the original 2008 cost schedule (originally developed in conjunction with FSANZ and the Australian Food and Grocery Council (AFGC)). The current survey was sent to 143 food industry companies in Australia and New Zealand and the updated 2014 cost schedule was developed using data received from 27 Australian companies and 9 New Zealand companies. Cost schedule – high level results The cost schedule is separated by different types of packaging. A summary of the total estimated cost per stock keeping unit (SKU) is provided in the tables below. The detailed costs including estimates of each direct cost can be found in Chapter 0. Table 1: Minor change Packaging Glass Metal Plastic Fibre Flexible Packaging sub-category Non-labour costs Labour costs Total cost Glass bottle $1,031 $870 $1,901 Glass jar $848 $821 $1,669 Aluminium can $1,479 $965 $2,444 Steel can $1,733 $2,643 $4,376 Plastic tub $1,249 $1,470 $2,719 Plastic bottle $875 $1,469 $2,345 Plastic jar $1,431 $957 $2,388 Folding carton $1,015 $1,501 $2,516 Liquid paperboard carton $2,695 $608 $3,304 Corrugated carton $1,422 $1,706 $3,128 Flexible pouch / bag $1,980 $1,769 $3,748 Department of Health PwC ii Executive Summary Table 2: Medium Change Packaging Glass Metal Plastic Fibre Flexible Packaging subcategory Non-labour costs Labour costs Total cost Glass bottle $3,116 $1,409 $4,524 Glass jar $3,803 $1,579 $5,383 Aluminium can $3,188 $1,822 $5,010 Steel can $4,668 $2,795 $7,464 Plastic tub $4,235 $2,008 $6,243 Plastic bottle $3,903 $1,891 $5,794 Plastic jar $3,461 $1,573 $5,034 Folding carton $3,602 $1,706 $5,308 Liquid paperboard carton $3,205 $906 $4,111 Corrugated carton $7,327 $2,108 $9,434 Flexible pouch / bag $7,200 $2,290 $9489 Table 3: Major Change Packaging Glass Metal Plastic Fibre Flexible Packaging subcategory Non-labour costs Labour costs Total cost Glass bottle $5,297 $1,700 $6,998 Glass jar $5,561 $1,851 $7,412 Aluminium can $5,735 $2,923 $8,658 Steel can $7,452 $3,832 $11,284 Plastic tub $7,036 $2,250 $9,286 Plastic bottle $4,380 $2,250 $9,286 Plastic jar $4,380 $2,369 $6,750 Folding carton $6,470 $2,043 $8,513 Liquid paperboard carton $3,811 $1,349 $5,160 Corrugated carton $8,388 $2,676 $11,063 Flexible pouch / bag $9,446 $2,849 $12,295 Department of Health PwC iii Executive Summary Considerations that would assist in the robustness of any future costing exercise include: Consistency across industry regarding the definition of labour inputs – labour is an important cost consideration in monitoring compliance and enacting change. To gain a consistency in approach, FSANZ (and other Australian Government entities) may wish to work collaboratively with industry to agree on the scope of activities and tasks undertaken by staff which are within or outside of scope. Provision of detailed cost information – going forward it would be useful to obtain detailed cost information at the supplier level broken down by: o Label type – direct or pre-printed o Packaging type – broadly, glass, metal, plastic, fibre and flexible. Where appropriate, differentiation of packaging subcategories should be included (e.g. aseptic versus gable top, the different types of flexible film) o Printing method – flexography, lithography or gravure o Printing plates – number of printing plates changed/replaced o Proofing – the type of proofing undertaken o Stock keeping units (SKUs) – number of SKUs impacted by the regulatory change o Other – such as travel, legal and marketing. Department of Health PwC iv Contents Executive summary i 1 Introduction 1 2 Background to food labelling 3 3 Food labelling cost schedule 7 4 Indirect costs not quantified in the cost schedule 19 5 Conclusions and recommendations 21 Appendix A Survey 24 Appendix B Generic product categories 54 Department of Health PwC v 1 Introduction This report, prepared by PricewaterhouseCoopers (PwC) for the Department of Health, presents a schedule of costs which estimates the costs incurred by food companies when changing food and beverage labelling. This schedule is an update of work done previously by PwC in 2008 for Food Standards Australia New Zealand (FSANZ). The original 2008 cost schedule was developed to provide an indication of the scale and types of costs incurred by companies when considering changes to food and beverage labelling. This renewed cost schedule has been commissioned to bring these estimates up to date. While the cost schedule serves as a useful starting point when considering the impacts that regulatory and non-regulatory changes have on labelling, it must be recognised that particular changes will need to be investigated on a case by case basis as impacts of labelling changes will vary across companies, industry sectors and products. 1.1 Scope of the cost schedule The cost schedule will only consider the direct costs associated with a change to labelling. For the purposes of this study, direct costs are defined narrowly, and only capture the immediate costs required to change the text, colour or scope of a label. Direct costs include: Label design – the cost of engaging designers to make changes to or re-design the label (or package for a direct print label) Label production – costs associated with the production of labels over and above printing, such as new printing plates Proofing – the cost of viewing incorporated text, colour and/or graphics changes to the label, to ensure that the label is how it should be before printing. This may include testing of new plates Package redesign – the costs associated with changing the shape, or size of packaging. The direct costs include packaging redesign costs and packaging proofing costs Labour – the labour inputs involved in responding to regulatory changes, such as marketing, management, administration, technical and regulatory expertise. Other features of the scope of the cost schedule are that it should, as far as possible: include Australian and New Zealand product categories be limited to the impact of labelling changes on packaged foods and beverages for retail sale for domestic consumption provide cost estimates for generic products (i.e. should not identify particular brands). Department of Health PwC 1 Introduction 1.2 Approach The preparation of the cost schedule was based on a multi-faceted approach of review and development. Key steps included: a review of the existing literature, research and information pertaining to costs associated with food labelling to establish the context for labelling regulation in Australia and New Zealand consultation with the Department of Health to update the existing survey consultation with Department of Health, and through them the Australian Food and Grocery Council (AFGC), to identify participants for the survey survey to industry with participation from industry members to collect cost data and other inputs to quantify the scope of cost impact the construction and testing of a cost schedule. 1.3 Report structure The chapters of the report are as following: Chapter 2 provides the contextual background to food labelling in Australia and New Zealand. Chapter 3 provides indicative costs for changes to food and beverage labelling, and a discussion of the limitations of the cost schedule and other key findings. Chapter 4 identifies some of the indirect costs not quantified as part of the cost schedule. Chapter 5 outlines some of the conclusions from this study. 1.4 Disclaimer This report was prepared by PricewaterhouseCoopers (PwC) for the Department of Health for the sole purpose of providing indicative cost estimates for changes to food and beverage labelling. Given the generic nature of the cost schedule, it is intended to be used as an initial guide in the early consideration of labelling changes. It does not attempt to cover the full range of potential costs or change scenarios. This report is not intended to be utilised or relied upon by any organisation, or its employees, other than the Department of Health, nor is it to be used for any purpose other than that articulated above. Accordingly, PwC accepts no responsibility in any way whatsoever for the use of this report by any other persons or for any other purpose. This report has been prepared based on consultation with and information received from a variety of food manufacturers and packaging companies. PwC has not endeavoured to seek any independent confirmation of the reliability, accuracy or completeness of this information. While the statements made in this report are given in good faith, PwC accepts no responsibility for any errors in the information on which they are based, nor the effect of any such errors on our comments. Department of Health PwC 2 2 Background to food labelling 2.1 Food and beverage packaging and labelling 2.1.1 Food packaging types There are several types of packaging that can be broadly categorised by the type of material used. Glass – glass packaging is typically made into jars or bottles and is used to store a cross spectrum of food and beverage products including sauces, spreads, instant coffee, oils, and fruit juices. Glass containers may be made into a variety of sizes – beverage bottles usually contain 375ml or 750ml, and contents in jars can range from 50g to 1kg. Metal – aluminium and steel are common metals used for metal packaging. o Aluminium is typically transformed into beverage cans to store beer, carbonated soft drinks and pre-mixed alcoholic drinks. These cans usually come in 250ml, 330ml, 355ml, 375ml, 440ml and 500ml sizes. o Steel is typically made into foods cans and aerosol cans. Food cans are assembled using two or three pieces (two-piece / three-piece can) that may have a variety of features, such as stackable, welded, easy open end (ring-pull). The range of products packaged in steel cans include: fish, fruit, vegetables, soups, condensed milk and whipped cream. Can sizes may range from containing contents of 100g to 1.25kg. Plastic – plastic packaging can be moulded into various shapes and is a versatile packaging type. Plastic packaging is made from a variety of materials including: o Polyethylene – High density polyethylene (HDPE) is widely used for plastic bottles and provides good protection at below freezing temperatures. Examples of products packaged in HDPE include milk and water. Low density polyethylene (LDPE) is similar to HDPE in composition, but is less rigid. LDPE is primarily used for squeezable applications. A product example includes wasabi paste and tomato sauce. o Polyethylene terephthalate (PET) – PET is a strong, clear material suitable and is commonly used for beverages such as carbonated drinks, juices and water. o Polyvinyl chloride (PVC) – PVC has good resistance to oil and is a suitable packaging for salad dressings and vinegar. o Polypropylene (PP) – PP has rigid properties and has resistance to high temperatures. PP is usually made into jars, and can be used to store products such as spreads and pancake syrup. Department of Health PwC 3 Background to food labelling o Polystyrene (PS) – PS is an economical plastic that has rigid qualities. When mixed with another chemical to make high-impact polystyrene (HIPS), its rigid qualities are enhanced. HIPS is often used to package yoghurt, fruit and tomato paste. Fibre – fibre packaging typically comes in the form of cartons: o Folding cartons – Folding cartons are made from multi-layered paperboard (a paper-like material) that is quite thin in thickness. Folding cartons are typically used as secondary packaging for cereals and for grouping multiple items of like products (e.g. six-pack of beer, eight muesli bars, and two individual serves of powdered packet soups). o Corrugated cartons – corrugated cartons are formed by gluing one or more sheets of fluted (wave shapes) sheets to one or more flat linerboards which form the inner and outer facings of cartons. Flute serves as protective cushioning and helps strengthen a carton. These cartons are generally used as secondary packaging for products such as beer and soft drink beverages. o Liquid paperboard cartons – There are two types of liquid paperboard packaging, usually used to store products such as milk, juice, custard and liquid stock. Gable top cartons are made from a layer of board sandwiched between two layers of very thin plastic. Fresh milk is commonly stored within gable top cartons. Aseptic packaging is made from five layers: three of plastic, one of foil and one of board. The products in the cartons are sterilised before being packaged and, as the cartons fully seal the contents, they need not be refrigerated during storage. These cartons are suitable for preserving products for a long shelf life. Flexible – flexible packaging covers a wide range of packaging that can be single and multi-layered and is supplied in reels or bags. It can be paper/poly/foil or nylon or a combination of materials which are supplied either plain/printed/coated and/or laminated to provide long shelf life properties. End products packaged include confectionery, snack foods, frozen foods, soups and pharmaceuticals. 2.1.2 Labelling and printing There are two key types of labelling: Pre-printed labelling – this involves the printing of a label onto paper-based or plastic material and is transferred onto product packaging. Some paper-based labels are made with adhesive qualities, so that the label may be easily transferred onto the packaging. Pre-printed labels made from plastic are commonly known as shrink sleeves. Typical packaging that uses pre-printed labels include: glass bottles and jars, plastic bottles and jars, and steel food cans. Direct print labelling – the label information is printed directly onto the product packaging. Thus, these labels form part of the packaging manufacturing process. Typical packaging that uses direct print labelling include: aluminium beverage cans, cartons and flexibles. Department of Health PwC 4 Background to food labelling 2.1.3 Printing methods There are three key printing processes used in the production of food and beverage packaging and labels. Flexography Flexography can be thought of as a sophisticated method of printing with plates made from rubber material. The required image is mirrored onto the rubber printing plate, which is then wrapped around a cylinder. The plate is dipped into ink and the cylinder rotates to make contact with the print material to transfer the ink and resulting image. Flexographic printing is able to use a wide range of ink and is suitable for printing on a variety of different materials. The inks used in the printing process are usually fast drying and therefore allows for faster production and reduces costs. Flexographic printing plates are relatively inexpensive compared to plates of other printing methods, and due to the low cost of label production, flexography is a popular printing mechanism. Flexographic printing is typically use for corrugated cartons, flexible plastics, self-adhesive labels, shrink sleeve labels, gable top liquid paperboard cartons Offset Lithography Offset lithography is a widely used technique, based on the principle of water and oil repulsion. Non-image areas of printing plates are coated with water receptive solution, whereas image areas are coated with ink-receptive solution. This ensures that only image areas pick up ink and other areas repel it by being washed away by water. The inked image is transferred (or offset) from a plate to a rubber blanket which is wrapped around a cylinder. The cylinder rotates so that the inked blanket transfers the image to the print material. Dry offset lithography is used to print aluminium cans and instead of using water receptive solutions for non-image areas, silicone rubber is used, as this material does not attract ink. Offset lithography produces high quality images and printing plates are relatively quick and easy to produce. The offset lithographic printing method is typically used for folding cartons, metal cans, paper labels, aseptic liquid paperboard cartons and shrink sleeves. Rotogravure Rotogravure (or gravure, for short) works by having an engraved image on a copper cylinder that rotates into an ink fountain. Ink fills the cavities of the engraved cylinder plate and excess ink is removed by a doctor blade (which acts like a squeegee). The print material is sandwiched between the impression roller and cylinder plate, and as the print material passes through, ink is transferred and the impression roller applies pressure to ensure maximum coverage of the ink. The gravure printing method is used for long print runs and is the most expensive printing method. The gravure printing process is able to produce high quality graphics and companies tend to use this method for its premium product range. The rotogravure printing method is typically used for aseptic liquid paperboard cartons, flexibles and shrink sleeves. Department of Health PwC 5 Background to food labelling Department of Health PwC 6 Food labelling cost schedule 3 Food labelling cost schedule 3.1 Labelling costs A change to labelling, depending on the extent and complexity of the change, may result in the need to re-design an existing label to accommodate the required information or content change. The major costs associated with labelling changes include: label design – the cost of engaging designers to make changes to or re-design the label (or package for direct print labels) label production – costs associated with the production of labels over and above printing. Generally this includes a new set of printing plates that encompass the changes, but may also include new software or new label printers proofing – proofs allow companies to view incorporated changes (text, colour, graphics) to the label before printing. Proofing also allows companies to test the new plates to ensure that it meets quality standards before undertaking a full print run labour – the labour inputs involved in responding to labelling changes, such as marketing, management, administration, technical and regulatory expertise. 3.2 Methodology The cost schedule takes into account a number of factors such as: type of label printing used type of packaging generic product categories the scale of the change to the label. The scale of change is one of the single largest drivers of cost. However, because of the inherent complexity, variability and unpredictability associated with labelling changes, three change scenarios were developed and they form the basis upon which to collect data from food manufacturers. This is the same approach used to develop the 2008 cost schedule. The following table summarises each of the three change scenarios used to assist with cost estimation. Department of Health PwC 7 Food labelling cost schedule Table 4: Categories of label changes Scale of change Minor change Scope of change Label design – text changes only, no change to layout of label Label production – change to one colour (one printing plate) only Proofing – not required Package redesign – no change to packaging shape / size Examples of scenarios Additions to ingredients list – no change to label layout Change to mandatory warning statements – no change to label layout Change to the contents of nutritional panel – no change to label layout Amendments to country of origin information – no change to label layout Additions to requirements of manufacturer’s details – no change to label layout Amendments to text regarding serving or preparation instructions – no change to label layout Amendments to text regarding storage instructions – no change to label layout Medium change Label design – changes to text and label layout Additions to ingredients list – change to label layout Label production – change to three colours (three printing plates) Change to health or product claim – change to label layout Proofing – required Change to mandatory warning statements – change to label layout Package redesign – no change to packaging shape / size Removal/addition/change of endorsements (e.g. “tick of approval”) – minimal change to label layout Change to the contents of nutritional panel – change to label layout Amendments to country of origin information – change to label layout Additions to requirements of manufacturer’s details – change to label layout Amendments to text regarding serving or preparation instructions – change to label layout Amendments to text regarding storage instructions – change to label layout Major change Label design – changes to text and label layout Label production – change to six colours (six Department of Health PwC Re-naming of product Redesign or amendment of image/logo/graphic 8 Food labelling cost schedule Scale of change Scope of change printing plates) Proofing – required Package redesign – change required to packaging shape / size Examples of scenarios Removal / addition / change of endorsements (e.g. “tick of approval”) – redesign of label layout To collect data, PwC employed the same survey methodology that was used to develop the 2008 cost schedule. The survey itself was based on the same survey used in 2008 and revised in consultation with the Department of Health. The survey was then sent to 143 companies leveraging existing contact lists from the Department of Health as well as peak industry bodies in Australia and New Zealand. The full survey to food processors is provided in 0. Data from 27 Australian and 9 New Zealand companies were received that was appropriate for use in the cost schedule. For commercial in confidence reasons, this report does not identify individual companies. Survey responses are categories into five categories based on packaging type, and then divided into sub-categories shown in the table below. Table 5: Packaging categories and sub-categories Packaging type Glass Packaging sub-category Bottle Jar Metal Aluminium can Steel can Plastic Tub Bottle Jar Fibre Folding carton Corrugated carton Liquid paperboard carton Flexible Pouch / bag In compiling and revising the cost schedule, cost data was provided by companies on a cost per SKU basis. This data was then weighted so as to ensure the smaller companies with fewer SKUs did not unduly influence cost estimates. The rationale for this is that in a competitive market, smaller companies with fewer SKUs likely do not have purchasing power sufficient to ‘drive price’ to the same degree as larger companies. To weight responses, PwC used employment figures taken from survey responses as a proxy figure to differential small, medium and large businesses. Further, respondents were asked to report the number of SKUs their company products based on the following categories: Department of Health PwC 9 Food labelling cost schedule fruit and vegetables nuts and seeds meat and poultry seafood dairy oils confectionery and sugar products seasonings and preservatives bread and bakery products prepared and preserved foods beverages cereal and grains These product categories were cross-referenced with turnover data taken from IBIS World to create a secondary weight. Finally, to create a single cost schedule applicable to both Australian and New Zealand, depending on the location of the respondent data was adjusted for current exchange rates and to account for relative economic size (based on IMF data). 3.3 Key findings The following tables provide indicative data as to the cost burden resulting from minor, medium and major changes, by packaging type. These results are PwC estimates and are provided on a stock keeping unit (SKU) basis. Department of Health PwC 10 Food labelling cost schedule Table 6: Glass Packaging type Glass bottle Glass jar Label type Flexography/Off set Lithography Flexography/Off set Lithography Generic product example Scenario Cost 1: Label design Cost 2: Label production Cost 3: Proofing Subtotal: Cost 1 ,2 and 3 Cost 4: Technical & regulatory Cost 5: Admin Cost 6: Executive Subtotal: Cost 1, 2 and 3 Total costs Beverages, Vinegars, Seasonings and Preservatives minor $404 $368 $260 $1,031 $286 $584 n/a $870 $1,901 medium $1,533 $1,287 $296 $3,116 $465 $649 $295 $1,409 $4,524 major $2,677 $2,346 $275 $5,297 $554 $736 $411 $1,700 $6,998 Spreads, Spices, Extracts and Relishes minor $430 $173 $245 $848 $270 $551 n/a $821 $1,669 medium $1,909 $1,619 $275 $3,803 $569 $643 $368 $1,579 $5,383 major $2,816 $2,440 $305 $5,561 $621 $734 $496 $1,851 $7,412 Note: Costs related to one stock keeping unit n/a = due to sample size of individual cost components this observation can’t be further disaggregated. Department of Health PwC 11 Food labelling cost schedule Table 7: Metal Packaging type Label type Aluminium beverage can Offset Lithography Steel can Offset Lithography Generic product example Scenario Cost 1: Label design Cost 2: Label production Cost 3: Proofing Subtotal: Cost 1 ,2 and 3 Cost 4: Technical & regulatory Cost 5: Admin Cost 6: Executive Subtotal: Cost 4, 5 and 6 Total costs Beverages (both alcoholic and non-alcoholic) minor $586 $605 $288 $1,479 $317 $648 n/a $965 $2,444 medium $2,232 $622 $334 $3,188 $551 $1,003 $267 $1,822 $5,010 major $4,710 $638 $387 $5,735 $852 $1,452 $619 $2,923 $8,658 Soups, preserved variety products minor $539 $368 $826 $1,733 $895 $1,074 $674 $2,643 $4,376 medium $2,774 $970 $924 $4,668 $1,000 $1,114 $681 $2,795 $7,464 major $4,856 $1,585 $1,010 $7,452 $1,382 $1,605 $845 $3,832 $11,284 Note: Costs related to one stock keeping unit n/a = due to sample size of individual cost components this observation can’t be further disaggregated. Department of Health PwC 12 Food labelling cost schedule Table 8: Plastic Packaging type Plastic tub / cup Plastic bottle Plastic jar Label type Offset Lithography Offset Lithography Offset Lithography Generic product example Yoghurts, Meat and Poultry Cream, Oils, Sauces, Beverages Spreads Scenario Cost 1: Label design Cost 2: Label production Cost 3: Proofing Subtotal: Costs 1, 2 and 3 Cost 4: Technical & regulatory Cost 5: Admin Cost 6: Executive Subtotal: Costs 4, 5 and 6 Total costs minor $480 $462 $306 $1,249 $494 $644 $332 $1,470 $2,719 medium $2,166 $1,523 $546 $4,235 $729 $794 $485 $2,008 $6,243 major $3,522 $2,305 $1,208 $7,036 $837 $864 $550 $2,250 $9,286 minor $285 $346 $245 $875 $430 $604 $435 $1,469 $2,345 medium $2,412 $1,176 $315 $3,903 $599 $807 $485 $1,891 $5,794 major $2,783 $1,258 $339 $4,380 $767 $1,041 $561 $2,369 $6,750 minor $581 $564 $286 $1,431 $314 $643 n/a $957 $2,388 medium $1,594 $1,498 $368 $3,461 $478 $744 $351 $1,573 $5,034 major $3,548 $2,522 $399 $6,470 $686 $810 $547 $2,043 $8,513 Notes: Costs related to one stock keeping unit n/a = due to a small sample size for individual cost components this observation can’t be further disaggregated. Department of Health PwC 13 Food labelling cost schedule Table 9: Fibre Packaging type Folding carton Liquid paperboard carton Corrugated carton Label type Offset Lithography Offset Lithography / Rotogravure Offset Lithography Generic product example Scenario Cost 1: Label design Cost 2: Label production Cost 3: Proofing Subtotal: Costs 1, 2 and 3 Cost 4: Technical & regulatory Cost 5: Admin Cost 6: Executive Subtotal: Costs 4, 5 and 6 Total costs Biscuits, Cookies, Grain based products minor $373 $366 $276 $1,015 $444 $568 $489 $1,501 $2,516 medium $1,801 $1,361 $439 $3,602 $543 $631 $532 $1,706 $5,308 major $4,483 $2,118 $533 $7,134 $1,051 $889 $602 $2,541 $9,674 Beverages, Milk and Seasoning variety packs minor n/a n/a n/a $2,695 n/a n/a n/a $608 $3,304 medium $445 $2,457 $304 $3,205 $341 $240 $325 $906 $4,111 major $529 $2,921 $361 $3,811 $508 $357 $483 $1,349 $5,160 Eggs, Milk, Baking supplies minor $400 $631 $390 $1,422 $500 $702 $505 $1,706 $3,128 medium $2,998 $3,806 $523 $7,327 $761 $824 $523 $2,108 $9,434 major $4,667 $3,102 $619 $8,388 $1,080 $1,040 $555 $2,676 $11,063 Notes: Costs related to one stock keeping unit n/a = due to a small sample size for individual cost components this observation can’t be further disaggregated. Department of Health PwC 14 Food labelling cost schedule Table 10: Flexible Packaging type Plastic pouch / bag (generic) Label type Flexography Generic product example Fruit and Vegetables, Seafood, Confectionery, Bakery products, Grains, Pasta, Sandwiches Scenario Cost 1: Label design Cost 2: Label production Cost 3: Proofing Subtotal: Costs 1, 2 and 3 Cost 4: Technical & regulatory Cost 5: Admin Cost 6: Executive Subtotal: Costs 4, 5 and 6 Total costs minor $684 $858 $437 $1,980 $523 $669 $576 $1,769 $3,748 medium $3,462 $3,232 $506 $7,200 $858 $735 $697 $2,290 $9,489 $5,146 $3,726 $575 $9,446 $1,238 $869 $741 $2,849 $12,295 major Notes: Costs related to one stock keeping unit Department of Health PwC 15 Food labelling cost schedule 3.4 Limitations While this cost schedule serves as a useful starting point when considering the impacts from labelling changes, it must be recognised that particular changes will need to be investigated on a case by case basis as impacts of labelling changes will vary across companies, industry sectors and products. Therefore, the results should be interpreted with care. Some of the limitations of the cost schedule are explained below. 3.4.1 Methodology and variability of data The survey used for this Costs Schedule was adapted from the one used in 2008. These amendments and updates were developed in consultation with the Department of Health. The survey was then sent to 143 companies leveraging existing contact lists from the Department of Health as well as peak industry bodies in Australia and New Zealand. The full survey to food processors is provided in 0. Data from 27 Australian and 9 New Zealand companies were received that was appropriate for use in the cost schedule. For commercial in confidence reasons, the cost schedule and this report does not identify individual companies whose information is used as part of this assignment. However, the product offerings of the participating companies included dairy products, confectionary, bakery products and other prepared foods. A limitation to the cost schedule is the inherent limitation associated with a survey methodology. While the sample size of this survey was larger than the sample size from 2008, give time and cost constraints, not all companies were able to estimate cost for all products and all complexity scenarios. In some cases, respondent companies were the only company that responded for a particular product/complexity scenario. While individual component information was missing for only a handful of observations, liquid paperboard carton had a particularly low response rate under the minor scenario. While many respondents provided a total cost estimate for liquid paperboard carton, data was limited on labour sub-components; therefore only sub-total and total cost estimates for liquid paperboard carton were published in the final cost schedule. Given potential sample error at the individual component level for all packaging categories, the reader may wish to rely on total and sub-total figures. 3.4.2 The implications for each company is different While the cost schedule provides an average cost per SKU under a variety of different packaging types, individual businesses may not conform to the industry average. The implementation costs will have a bigger impact on smaller businesses than on larger businesses given the large majority of food manufacturing businesses employ less than 20 people. These businesses are also less likely to take advantage of economies of scale as the costs associated with labelling changes are spread over less units of output (SKUs). Based on responses from the survey, the premium for short term or small labelling orders ranged from 20-50%. Therefore, the impact of a change to labelling will depend on the packaging/labelling lifecycle of individual products (according to the survey, range from 1-5 years). 3.4.3 Other There are a number of other costs borne by food manufacturers that are not considered in the survey, as they are outside the scope of finding the cost of changing labelling/packaging due to three different scenarios. 16 Department of Health PwC Food labelling cost schedule These estimates are based on top of overheads that are involved in the day-to-day running of the business and are designed to find the cost to producers for a change to labelling under three distinct scenarios (minor, medium and major). Department of Health PwC 17 Food labelling cost schedule 3.5 Differences from previous cost schedule Table 11: Key differences between 2008 and 2014 surveys Parameter 2008 2014 Sample 12 36 Timing March 2008 March/April 2014 Weights Employment size Industry coverage N/A IMF economy size Currency Average Simple Weighted arithmetic mean Average Cost per SKU $9,1621 $5,624 Included Excluded Package redesign – a label change may also necessitate a change in the shape, or size of packaging. The direct costs include packaging redesign costs and packaging proofing costs2 Key points Costs are around 40 per cent lower per SKU than 2008 survey. Sample size three times as large as 2008. Weighted arithmetic mean reduces the impact of outliers on the sample. 1 Estimate based on simple average of medium term scenario in 2008 published schedule (unadjusted for inflation). 2 Due to lack of responses this category was removed from the cost schedule. Given the lack of responses in the 2008 cost schedule for this category, and given the larger sample in obtained in this survey, the likely impact is immaterial. 18 Department of Health PwC 4 Indirect costs not quantified in the cost schedule In the preparation of this cost schedule, and the one that preceded it in 2008, a number of indirect costs associated with labelling changes were identified. While these were outside the scope of the study and have not been quantified, we have nevertheless documented some of the key indirect costs. These include the below. 4.1 Write off costs and stock on hand After a label change, companies are often left with labels, packaging and products that do not meet regulatory standards and the write off costs of these items can be quite significant. However, not all labelling changes will have write off costs. This will depend on whether the change is voluntary or regulatory, and if it is regulatory, the time frame given for implementation. If an appropriate timeframe is given, no write off costs will be necessary, although a company may choose to bring in the new labels sooner. Even in a voluntary change, companies may choose to maintain a single look/feel to their products, which may require disposal of obsolete stock or packaging material. 4.2 Labelling lifecycle The lifecycle of a package or label varies considerably depending on the product. For dynamic products, the packaging/label lifecycle may be every 12 months, however for other products, the packaging/label may change once every two to five years (sometimes even longer for well established brands). If the implementation of regulatory changes were able to coincide with a packaging/label lifecycle change, the cost burden would be substantially reduced. The majority of products considered as part of the cost schedule had a packaging/labelling life cycle of 3 to 5 years, although some where as low as 6 months. It was noted in analysis that small businesses can have longer label lifecycles. 4.3 Product testing or related investigation This can include the testing of food and beverage products in the event of a changing nutritional or other requirement which needs to be reflected in labelling. It may also include costs such as gathering information about product supply chains (e.g. country of origin rules for ingredients). Additional product testing may also require updates of recording keeping for this information. This will not be necessarily required for all labelling changes. 4.4 Marketing costs A significant label change (e.g. a change of logo or product claim) may also require a change to a product marketing and/or branding strategy. It may also require companies to update Department of Health PwC 19 Indirect costs not quantified in the cost schedule and/or reproduce marketing material and websites. This may include the need for new consumer research to develop the product marketing strategy. 4.5 Legal costs Some label changes (e.g. logo) may require design patents etc to protect the integrity of the brand or require the expertise of legal professionals. 4.6 Travel costs Many companies source their packaging and labelling from interstate or overseas. When changes to packaging or labelling occur, some companies send their product managers overseas/interstate to ensure the new package or label meets quality standards. The cost schedule does not include costs related to travel limits and thus may underestimate the costs incurred by companies. Department of Health PwC 20 5 Conclusions and recommendations The cost schedule developed as part of this study provides some generic indicative costs of the impacts of food labelling changes. While the cost schedule serves as a useful starting point when considering the cost of labelling changes, it must be recognised that particular changes will need to be investigated on a case by case basis as impacts will vary across companies, industry sectors and products. Considerations that would assist in the robustness of any future costing exercise include: Consistency across industry regarding the definition of labour inputs – labour is an important cost consideration in monitoring compliance and enacting change. To gain a consistency in approach, FSANZ (and other Australian Government entities) may wish to work collaboratively with industry to agree on the scope of activities and tasks undertaken by staff which are within or outside of scope. Provision of detailed cost information – going forward it would be useful to obtain detailed cost information at the supplier level broken down by: o Label type – direct or pre-printed o Packaging type – broadly, glass, metal, plastic, fibre and flexible. Where appropriate, differentiation of packaging subcategories should be included (e.g. aseptic versus gable top, the different types of flexible film) o Printing method – flexography, lithography or gravure o Printing plates – number of printing plates changed/replaced o Proofing – the type of proofing undertaken o Stock keeping units (SKUs) – number of SKUs impacted by the regulatory change o Other – such as travel, legal and marketing. Department of Health PwC 21 Appendices Appendix A Survey 24 Appendix B Generic product categories 54 Department of Health PwC 23 Appendix A Survey Note: The following provides the survey questions used to inform the Cost Schedule for Food Labelling Changes. Tables are for example only and are blank. Introduction: PricewaterhouseCoopers (PwC) has been commissioned to develop a cost benefit analysis for the Front-of-Pack Health Star Rating system. The cost benefit analysis will build off of existing data and literature, but requires additional industry input and data to better estimate the direct costs associated with changes to labelling requirements. The purpose of this survey is twofold: 1 Capture defined and specific direct costs incurred by business as a result of changes to the label and/or packaging of prepacked food or beverages for domestic retail sale, based on an 'as and when' approach, and 2 Gather industry input with respect to implementation and uptake of the voluntary Health Star Rating system. The costs analysis is focused mainly on direct costs and is not intended to incorporate costs such as opportunity costs, transaction costs or adjustment costs, as these costs vary significantly and will require investigation on a case-by-case basis. We request you complete as much of this survey as possible, but if you feel if you cannot answer a question, or that it is not applicable to your business, you can leave it blank and move to the next question. If you cannot complete survey in one sitting, your progress will be saved and can be completed at a later date. Please do not clear your ‘cookies’ or internet history as this will cause your progress to be lost. The survey will close on 21 March 2014. Q1.2 What is your business' name? (Note: this is to ensure the quality of the data (i.e. no double counting of data); your business will not be individually identified in any way) Q1.3 Are you responding on behalf of your: (Note: this should be the basis that all the following survey questions will be answered on) Entire business A division or subsidiary within your business or group Other Q1.4 If you selected 'other', please provide a description. Q1.5 How many people does your business employ (i.e head count)? 0 employees 1-19 employees 24 Department of Health PwC Survey 20-199 employees More than 200 employees Q1.6 What is you business' average annual turnover? Zero to $50,000 $50,000 to $200,000 $200,000 to $2,000,000 More than $2,000,000 Q1.7 Please identify how your business obtains its: Element Produced 'in house' From an external supplier (please select) (please select) Labels (e.g. design, printing) Packaging (e.g. bottles, carton, plastic) Instructions The following section aims to gather specific data with respect to your labelling and packaging costs. While we have taken care to ensure that this survey is as user friendly as possible, in some cases, the questions may be unclear or not applicable to your business situation. We ask that you try to provide your 'best guess' and include any important comments or clarifications at the end of the survey. For each of the following questions, please provide your best estimate with respect to each of the data points. In cases where you cannot provide a specific break down of each cost, please provide a single 'all in' cost (where appropriate), leaving the remaining cells 'blank'. If you are unsure of how to answer a question, you can leave it 'blank' and move on to the next question. If you cannot complete the survey in one sitting, the survey tool will save your progress and you can return to it later. Please ensure not to clear your 'cookies' or internet history as your progress will be lost. If you have any questions or concerns please contact PwC for assistance on (02) 6271 3227. Survey Definitions This survey is primarily focused on understanding direct cost costs associated with changes to labelling and packaging. For the purposes of this survey, the following definitions apply: Label design – refers to the cost of engaging designers to make changes to or re-design the label (or package for direct print labels). Department of Health PwC 25 Survey Label production – refers to costs associated with the production of labels over and above printing. Generally this includes a new set of printing plates that encompass the changes, but may also include new software or new label printers. Proofing – refers the process by which companies view (and re-view) incorporated changes (text, colour, graphics) to the label before printing. Proofing also allows companies to test the new plates to ensure that it meets quality standards before undertaking a full print run. Overhead Labour – indirect labour inputs required to support the label and package redesign process, such as management, administration, technical and regulatory expertise. Examples of this type of cost includes, but is not limited to: Time spent in technical or regulatory planning or coordination (e.g. legal review) Time associated training technical, marketing and graphic staff on requirements Any direct administration or management time in organising or coordinating the labelling change Any executive time in reviewing and approving the labelling change. Note: If you have any comments, clarifications or costs, please provide these at the end of the survey in the comments box. As a guide to help estimate the costs associated with a change in the text, content or layout of the label (where appropriate), please use the following categories of complexity. We have defined a “minor”, “medium” and “major” change complexity as follows: Minor change Design – no change to layout of label Printing – change to one colour (one printing plate) only No label proofing Packaging – no change to packaging shape/size/design (For example, a minor change may be addition to ingredients list, change to nutritional panel, addition to manufacturer's details or amendment to serving or storage instructions, all without label layout change). Medium change Design – change to label layout Printing – change to three colours (three printing plates) Label proofing required Packaging – no change to packaging shape/size/design (For example, a medium change may be changes to ingredients list, nutritional panel or manufacturer details that would require a layout change or the removal/addition/change of an endorsement with minimal layout change). Major change Design change to label layout Design – change to name of product or product logo Printing – change to six colours (six printing plates) Department of Health PwC 26 Survey Label proofing required Packaging – change to packaging shape/size/design (For example a major change may be a re-naming of the product, redesign of an image/logo/graphic or removal/additional/change of endorsements requiring label layout changes). Q2.4 What types of packing and labels does this business use to for its products? Packaging Subcategory Please select all that apply Label Type Direct Print Pre-Printed Adhesive Glass - Bottle Glass - Jar Metal - Aluminium can Metal - Steel can Plastic - Tub Plastic - Bottle Plastic - Jar Fibre - Folding Carton Fibre - Corrugated Carton Fibre - Liquid Paperboard Carton Flexible - Pouch/ Bag Department of Health PwC 27 Survey Q2.5 For your Glass - Bottle products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 28 Survey Q2.6 For your Glass - Jar products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 29 Survey Q2.7 For your Metal - Aluminium can products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 30 Survey Q2.8 For your Metal - Steel can products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 31 Survey Q2.9 For your Plastic - Tub products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 32 Survey Q2.10 For your Plastic - Bottle products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 33 Survey Q2.11 For your Plastic - Jar products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 34 Survey Q2.12 For your Fibre - Folding Carton products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 35 Survey Q2.13 For your Fibre - Corrugated Carton products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 36 Survey Q2.14 For your Fibre - Liquid Paperboard Carton products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Department of Health PwC 37 Survey Q2.15 For your Flexible - Pouch/ Bag products, please provide the following cost information. Cost Information Minor Medium Major $ / SKU $ / SKU $ / SKU Direct - Label Design Direct - Label Production Direct - Proofing Sub-total (direct costs) Indirect - Technical & Regulatory Indirect Administration Indirect - Executive Sub-total (indirect costs) Total costs Q2.16 What type of printing method is used in the production of food and beverage packaging labels? Flexography Offset lithography Rotogravure Don't know Other Q2.17 If you selected 'other', please provide a description. Q2.18 Is there a premium/additional costs associated with the production of labels at short notice or in small orders? Yes No Q2.19 If 'yes', please describe how you would define short notice/small orders and what the premium would be. Department of Health PwC 38 Survey Q2.20 Conversely, is there a discount on cost for pre-ordering in advance or ordering in bulk? Yes No Q2.21 If 'yes', please describe how you would define pre-ordering/bulk ordering and what the discount would be. Q2.22 Does your business produce products to which the proposed Health Star Rating (HSR) system could apply? Yes No Note: The HSR system has been designed for all packaged food products available for retail sale. However, there are specific food products that should not use the HSR System including: Certain Special Purpose Foods in Part 2.9 of the FSC where there are required compositional formulations, namely: infant formula products, food for infants, formulated supplementary foods for young children, formulated supplementary sports foods, foods for special medical purposes. Foods where a NIP is not required, specifically: non-nutritive condiments including vinegar, herbs and spices, salt and pepper, non-nutritive foods including teas, coffees, herbal infusions, ice, filled rolls, filled bagels, sandwiches and similar products. However, under the HSR System, where the product is packaged and made to a standard recipe the HSR may be used appropriately. Single ingredient foods not intended to be consumed alone. Alcoholic beverages (>1.15% alcohol by volume). Alcohol kits. Kava. In addition, the HSR System should not be used on food products listed in clause 4 of Standard 1.2.7 – Nutrition, Health and Related Claims of the FSC, which include those that are intended for further processing or labelled prior to retail sale, delivered to a vulnerable person by a delivered meal organisation, or provided as an institutional meal. These food product types align with those described in clause 4 of Standard 1.2.7 - Nutrition, Health and Related Claims of the FSC, as not being eligible to carry nutrition content claims and health claims. If No Is Selected, Then Skip To Q2.36 Department of Health PwC 39 Survey Q2.23 Please select all of the food or beverage products your business produces: (Note: the following categories are based on the Global Product Category (GPC) system). Fruits/ Vegetables/ Nuts/ Seeds Meat/ Poultry/ Game/ Batrachian Seafood Milk/ Butter/ Cream/ Yogurts/ Cheese/ Eggs/ Substitutes Oils/ Fats (Edible) Confectionery/ Sugar / Sweetening Products Seasonings/ Preservatives/ Extracts Bread/ Bakery Products Prepared/ Preserved Foods Beverages Cereal/ Grain/ Pulse Products Department of Health PwC 40 Survey Q2.24 For your business' Fruits/ Vegetables/ Nuts/ Seeds products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Vegetables Unprepared/ Unprocessed Fruit Unprepared/ Unprocessed Nuts/ Seeds Unprepared/ Unprocessed Nuts/ Seeds Prepared/ Processed Fruit/ Nuts/ Seeds Combination Fruit Prepared/ Processed Vegetables Prepared/ Processed Fruits/ Vegetables/ Nuts/ Seeds Variety Packs Department of Health PwC 41 Survey Q2.25 For your business' Meat/ Poultry/ Game/ Batrachian products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Meat/ Poultry/ Game/ Batrachian Unprepared/ Unprocessed Meat/ Poultry/ Game/ Batrachian Prepared/ Processed Meat/ Poultry/ Game/ Batrachian Variety Packs Department of Health PwC 42 Survey Q2.26 For your business' Seafood products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Fish Unprepared/ Unprocessed Shellfish Unprepared/ Unprocessed Aquatic Plants - Unprepared/ Unprocessed Fish Prepared/ Processed Aquatic Invertebrates Prepared/ Processed Shellfish Prepared/ Processed Aquatic Plants - Prepared/ Processed Aquatic Invertebrates Unprepared/ Unprocessed Seafood Variety Packs Department of Health PwC 43 Survey Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) Aquatic Invertebrates/ Fish/ Shellfish/ Seafood Combination Department of Health PwC 44 Survey Q2.27 For your business' Milk/ Butter/ Cream/ Yogurts/ Cheese/ Eggs/ Substitutes products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Eggs/ Egg Substitutes Milk/ Milk Substitutes Cheese/ Cheese Substitutes Butter/ Butter Substitutes Cream/ Cream Substitutes Yogurt/ Yogurt Substitutes Milk/ Butter/ Cream/ Yogurts/ Cheese/ Egg/ Substitutes Variety Packs Department of Health PwC 45 Survey Q2.28 For your business' Oils/ Fats (Edible) products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Oils Edible Fats Edible Oils/ Fats Edible Variety Packs Department of Health PwC 46 Survey Q2.29 For your business' Confectionery/ Sugar / Sweetening Products products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Sugars/ Sugar Substitute Products Confectionery Products Confectionery/ Sugar Sweetening Products Variety Packs Department of Health PwC 47 Survey Q2.30 For your business' Seasonings/ Preservatives/ Extracts products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Herbs/ Spices/ Extracts Vinegars/ Cooking Wines Sauces/ Spreads/ Condiments Pickles/ Relishes/ Chutneys/ Olives Seasonings/ Preservatives/ Extracts/ Variety Packs Department of Health PwC 48 Survey Q2.31 For your business' Bread/ Bakery Products products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Baking/ Cooking Mixes/ Supplies Bread Sweet Bakery Products Biscuits/ Cookies Savoury Bakery Products Bread/ Bakery/ Products Variety Packs Department of Health PwC 49 Survey Q2.32 For your business' Prepared/ Preserved Foods products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Prepared Soups Snacks Desserts/ Dessert Sauces/ Toppings Sweet Spreads Sandwiches/ Filled Rolls/ Wraps Pasta/ Noodles Baby/ Infant - Foods/ Beverages Vegetables Based Products Grain Based Products Dough Based Products Prepared/ Preserved Food Variety Department of Health PwC 50 Survey Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) Packs Dairy/ Egg Based Products Q2.33 For your business' Beverages products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Coffee/ Tea/ substitutes Alcoholic Beverages Non Alcoholic Beverages Ready to Drink Non Alcoholic Beverages Not Ready to Drink Beverages Variety Packs Department of Health PwC 51 Survey Q2.34 For your business' Cereal/ Grain/ Pulse Products products, please provide the following information for each applicable class of product: (Note: Label life span refers to the average age of a label from the time it is created until is is replaced with a substantially different design. If the average labelling life span is less than one year, please input as a decimal - i.e. 6 months = 0.5 years) For Primary Packaging / Labelling Type (and Secondary if applicable), please choose from the following options: Glass Bottle, Glass Jar, Metal Aluminium Can, Metal Steel Can, Plastic Tub, Plastic Bottle, Plastic Jar, Fibre Folding Carton, Fibre Corrugated Carton, Fibre Liquid Paperboard Carton and Flexible Pouch / Bag. Product Primary Packaging / Labelling Type Approx. SKUs Label life span Secondary Packaging (if applicable) Approx SKUS (if applicable) Avg. Label Life Span (if applicable) (type) (number) (years) (type) (number) (years) Grains/ Flour Processed Cereal Products Cereal/ Grain/ Pulse Products Variety Packs Department of Health PwC 52 Survey Q2.35 Based on your previous responses, how frequently do you restock your packaging and labelling materials and what is the approximate annual cost? Packaging Subcategory Packaging (months) ($ / unit) Labels (# volume) (months) ($ / unit) (# volume) Glass Bottle Glass - Jar Metal Aluminium can Metal Steel can Plastic Tub Plastic Bottle Plastic - Jar Fibre Folding Carton Fibre Corrugated Carton Fibre Liquid Paperboard Carton Flexible Pouch/ Bag Q2.36 Are there any promotional/ seasonal or other issues which will affect the packaging life cycle for a product (e.g. holidays)? Please describe. Q2.37 What other sort of costs does your company incur in changing food and beverage labelling? Please describe. Q2.40 Do you have any other comments you would like to include? Department of Health PwC 53 Appendix B Generic product categories Global product categories for the food, beverage and tobacco segment The Global Product Categories (GPC) is based on a hierarchy system: Segment: There are 36 segments, of which Food, Beverage and Tobacco is one segment. Segments are grouped by industry sector. Family: A family is a broad division of a segment. There are 13 families in the Food, Beverage and Tobacco segment and they are indicated in bold. Class: A class is a group of like categories. Classes are indicated by the “” symbol. Brick: Bricks are categories of like products and due to the level of detail are not provided below. F1: 50100000 - Fruits/Vegetables/Nuts/Seeds 50101500 - Vegetables - Unprepared/Unprocessed 50101600 - Fruit - Unprepared/Unprocessed 50101700 - Nuts/Seeds - Unprepared/Unprocessed 50101800 - Nuts/Seeds - Prepared/Processed 50101900 - Fruit/Nuts/Seeds Combination 50102000 - Fruit - Prepared/Processed 50102100 - Vegetables - Prepared/Processed 50102200 - Fruits/Vegetables/Nuts/Seeds Variety Packs F2: 50110000 - Meat/Poultry/Game/Batrachian 50111500 - Meat/Poultry/Game/Batrachian - Unprepared/Unprocessed 50112000 - Meat/Poultry/Game/Batrachian - Prepared/Processed 50112100 - Meat/Poultry/Game/Batrachian Variety Packs 54 Department of Health PwC Survey F3: 50120000 - Seafood 50121500 - Fish - Unprepared/Unprocessed 50121700 - Shellfish Unprepared/Unprocessed 50121800 - Aquatic Plants Unprepared/Unprocessed 50121900 - Fish - Prepared/Processed 50122000 - Aquatic Invertebrates - Prepared/Processed 50122100 - Shellfish Prepared/Processed 50122200 - Aquatic Plants Prepared/Processed 50122300 - Aquatic Invertebrates - Unprepared/Unprocessed 50122400 - Seafood Variety Packs 50122500 - Aquatic Invertebrates/Fish/Shellfish/Seafood Combination F4: 50130000 - Milk/ Butter/ Cream/ Yogurts/ Cheese/ Eggs/ Substitutes 50131600 - Eggs/Egg Substitutes 50131700 - Milk/Milk Substitutes 50131800 - Cheese/Cheese Substitutes 50131900 - Butter/Butter Substitutes 50132000 - Cream/Cream Substitutes 50132100 - Yogurt/Yogurt Substitutes 50132200 - Milk/Butter/Cream/Yogurts/Cheese/Eggs/Substitutes Variety Packs F5: 50150000 - Oils/Fats Edible 50151500 - Oils Edible 50151600 - Fats Edible 50151700 - Oils/Fats Edible Variety Packs F6: 50160000 - Confectionery/Sugar Sweetening Products 50161500 - Sugars/Sugar Substitute Products Department of Health PwC 55 Survey 50161800 - Confectionery Products 50161900 - Confectionery/Sugar Sweetening Products Variety Packs F7: 50170000 - Seasonings/Preservatives/Extracts 50171500 - Herbs/Spices/Extracts 50171700 - Vinegars/Cooking Wines 50171800 - Sauces/Spreads/Dips/Condiments 50171900 - Pickles/Relishes/Chutneys/Olives 50172000 - Seasonings/Preservatives/Extracts Variety Packs F8: 50180000 - Bread/Bakery Products 50181700 - Baking/Cooking Mixes/Supplies 50181900 - Bread 50182000 - Sweet Bakery Products 50182100 - Biscuits/Cookies 50182200 - Savoury Bakery Products 50182300 - Bread/Bakery Products Variety Packs F9: 50190000 - Prepared/Preserved Foods 50191500 - Prepared Soups 50192100 - Snacks 50192300 - Desserts/Dessert Sauces/Toppings 50192400 - Sweet Spreads 50192500 - Sandwiches/Filled Rolls/Wraps 50192900 - Pasta/Noodles 50193000 - Baby/Infant - Foods/Beverages 50193100 - Vegetable Based Products 50193200 - Grain Based Products Department of Health PwC 56 Survey 50193300 - Dough Based Products 50193400 - Prepared/Preserved Foods Variety Packs 50193500 - Dairy/Egg Based Products F10: 50200000 - Beverages 50201700 - Coffee/Tea/Substitutes 50202200 - Alcoholic Beverages 50202300 - Non Alcoholic Beverages - Ready to Drink 50202400 - Non Alcoholic Beverages - Not Ready to Drink 50202500 - Beverages Variety Packs F11: 50210000 - Tobacco/Smoking Accessories 50211500 - Tobacco Products/Smoking Accessories F12: 50220000 - Cereal/Grain/Pulse Products 50221000 - Grains/Flour 50221200 - Processed Cereal Products 50221300 - Cereal/Grain/Pulse Products Variety Packs F13: 50230000 - Food/Beverage/Tobacco Variety Packs 50230100 - Food/Beverage/Tobacco Variety Packs Department of Health PwC 57 www.pwc.com.au © 20 PricewaterhouseCoopers. 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