75th Anniversary of the NSW Library Act 1939 Oral history project Information for libraries Prepared by Louise Darmody Sound Memories Tel (02) 9925 0492 Mob 0408630803 Email louised@bigpond.net.au Contents About the 75th anniversary of the Library Act oral history project 3 Training day outline and agenda 4 Signposts for oral history: Framework and guidelines 6 Form 1: Pre-interview form 7 Form 2: Rights agreement form 10 Signposts for oral history: Recording equipment 16 Recommended equipment list 16 Digital sound recording: Theory and basics 21 Signposts for oral history: Interview techniques 24 Sample questions 24 Signposts for oral history: Sharing stories 26 Form 3: Data summary worksheet A3 template (insert) Form 4: Data summary worksheet A3 example (insert) Transcription and summaries 26 Form 5: Summary log template 27 Form 6: Summary log example 28 How to donate your oral history to the State Library 32 Interview checklist 33 2 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries 75th anniversary of the NSW Library Act 1939 Oral history project outline Project outline NSW public libraries carry out oral history interviews with former library managers, staff or members to capture their memories of the growth and development of NSW libraries over the last 75 years. Background The NSW Library Act was passed on 3 November 1939. This landmark legislation led to the provision of free public library services for the people of NSW. Seventy five years later, public libraries are going strong, with 369 libraries across the state, 3.2 million members (that’s 44% of the population), 46 million loans per annum and over 35 million people visiting libraries each year. The 75th anniversary of the Library Act is an opportunity to celebrate and promote the strong position of NSW public libraries and look towards the future. The big picture The oral history project relates to all three objectives of the 75th anniversary of the NSW Library Act project: to commemorate the 75th anniversary of the NSW Library Act 1939 and the development of free public libraries in NSW to celebrate and promote NSW public libraries to provide opportunities for NSW public libraries to engage with each other and the State Library. Project objectives to record the growth and development of NSW public libraries through the memories of former library managers and staff to generate new content in the form of oral history recordings to provide professional development opportunities to NSW public library staff. Project outputs oral history interviews with former public library managers or staff are recorded by NSW public libraries by 30 November 2014 oral history interviews are shared on the 75th anniversary of the Library Act blog http://libraryact75th.tumblr.com/ oral histories are donated by NSW public libraries to the State Library to create a 75th anniversary of the Library Act 1939 oral history collection by early 2015 one day training session held at the State Library on 16 September 2014 to provide guidance on oral history methodology and best practice Scope To mark the 75th anniversary of the NSW Library Act, oral history interviews should be carried out with former library managers or staff (or in some cases members) who can share memories of NSW public libraries over the last 75 years. For more information contact Edwina Duffy at edwina.duffy@sl.nsw.gov.au or 9273 1526. 3 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Oral history training day outline 16 September 2014, State Library of NSW The day will be useful for people who are new to oral history as well as those with some experience, as we will discuss how to plan and record interviews in the context of this project and how you can donate your oral history to the State Library. The day will cover guidelines and best practice for recording oral history interviews, such as preparing for interviews, interview techniques, what equipment to use, what to do with your interview once you have recorded it and how to share your interviews. The day will be led by Louise Darmody, who has worked in education and radio, and runs her own oral history and documentary-making business called Sound Memories. Aims of the day: To excite, inspire and motivate you to capture some great stories for the 75 th anniversary of the Library Act 1939 Oral History Project To provide tools and resources to get you started and support your work To provide a framework and guidelines for best practice Pre-course task: Bring an object or piece of ephemera from your library and be prepared to talk about it for a few minutes If your library has any recording equipment please bring it along, as there will be opportunities to practise using the equipment during the day 4 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Oral history training day agenda 16 September 2014, State Library of NSW 9.30am Registration, tea and coffee 10.00am Session 1: Framework and guidelines Welcome and introduction to the 75th anniversary of the Library Act 1939 oral history project Interview checklist: preparing for the interview o Guidelines and forms o Ethical practice o Research and preparation 11.15am Break 11.30am Session 2: Recording equipment The importance of good recordings Discussion of good practice: examples of a good and bad recording Technical information and requirements Practical session: sharing knowledge of equipment What to do with your interview once you have recorded it: how to transfer and edit your recording, signposts to programs and resources 12.30pm Lunch break What makes a good question? Sample questions Practical session: carrying out interviews in small groups, using the object or ephemera you have brought along Session 4: Sharing stories The big picture: how do we share our stories? 3.45pm Wrap up Summary of day, feed back What happens next, sign posts to help and support 4.00pm Finish 1.30pm Session 3: Interview technique 2.30pm Break 2.45pm 5 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Signposts for Oral History: Framework and guidelines The following links are provided as signposts to where you can find further information. Where do I start? Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch), 2010, pp. 4-10 Designing an Oral History project: Initial questions to ask yourself http://ohda.matrix.msu.edu/2012/06/designing-an-oral-history-project/ Research and preparation See Form 1: Pre-interview form Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch), 2010, pp. 8 - 10 Oral history project planning and management http://ohda.matrix.msu.edu/2012/06/project-planning-and-management/ Ethics and copyright Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch) pp. 13 – 20 and 96-7 Oral History Australia: Guidelines of Ethical Practice http://www.oralhistorynsw.org.au/guidelines-of-ethical-practice.html Arts Law Centre of Australia: Legal resources http://www.artslaw.com.au/legal/raw-law/video/#standard The above video is an excellent short video with practical examples of copyright Introduction to Copyright and Rights Agreement forms (or Conditions of Use Forms) http://www.oralhistorynsw.org.au/files//media/doing_oh_-_copyright_conditions_of_use_forms_.pdf Guidelines on fees for interviewing and transcription http://www.oralhistoryaustralia.org.au/files/Determining_Fees_August_2009.pdf See Form 2: State Library of NSW Oral History Rights Agreement 2014 6 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Form 1: Pre-interview Form FULL NAME: (with maiden name if applicable) DATE OF BIRTH: PLACE OF BIRTH: FATHER’S NAME: (date and place of birth) MOTHER’S NAME: (date and place of birth) SIBLING’S NAMES AND YEARS OF BIRTH: FATHER’S OCCUPATION/S: MOTHER’S OCCUPATION/S – BEFORE MARRIAGE AND AFTER MARRIAGE: 7 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries WHERE GREW UP (TO SCHOOL AGE): SCHOOLS ATTENDED: PRIMARY YEARS: SECONDARY YEARS: TERTIARY EDUCATION/TRAINING YEARS: NAME/S OF SPOUSE/SPOUSES WITH DATES: CHILDREN’S NAMES AND YEARS OF BIRTH: 8 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries CAREER – Summary with years, including any war experience, overseas or home front. Also – where relevant – date of immigration arrival in Australia 9 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Oral History Collection RIGHTS AGREEMENT INTERVIEWEE/SPEAKER 1. Your name and contact details (please print) Title: ________ Given name: ______________________________________________ Family name: ______________________________________________ Honours: ______________________________________________ Address: ______________________________________________ ______________________________________________ Phone (h): _______________________________ Phone (w): _______________________________ Mobile: _____________________ Email: _____________________ 2. Which of your contact details may we give to enquirers? □ None: I would prefer the Library to contact me on the enquirer’s behalf □ Address □ Phone (h) □ Phone (w) □ Mobile □ Email 10 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries 3. Your biographical details (optional) Date of birth _____________________________________________ Previous or current professions/occupations _____________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ _______________________________________________________________ Brief biography (or attach separately)________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ ___________________________________________________________________________________ _____________________________________________________ 4. Name of additional contact to assist Library in maintaining correspondence with the interviewee (optional) Title:____________ Given name ___________________________________________________________________ Family name:___________________________________________________________________ Date of birth:_________________________ Address: ______________________________________________________________________ ___________________________________________________________________________________ _________________________________________________________________________ Phone (h) :_____________________________ Phone (w) :_____________________________ Mobile: _____________________________ Email : _____________________________ 11 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries MATERIAL COVERED BY THIS RIGHTS AGREEMENT Questions 5-9 allow you to control access to and use of your interview during your lifetime. Material includes audio recordings made from this interview, any transcript or summary text created as a result of the interview, other related material provided by the interviewee and any photographs taken during the interview session. 5. Do you permit unrestricted access to and use of the material? Includes allowing: - People to research the material and make notes about it - People to have copies of the material for personal use - The Library to make the material accessible online through its website - People to have copies of the material for public use □ Yes > go to question 10 □ No > continue through all questions 6-10 RESEARCH AND PERSONAL USE 6. Do you permit people to research the material and make notes about it while on the Library’s premises or on loan in other libraries? (a) □ Yes (b) □ Yes, but only if the Library has received my permission on each request (c) □ Yes, but only after the following date or event (e.g. ‘after my death’) 7. Do you permit people to have copies of the material for personal use? (a) □ Yes (b) □ Yes, but only if the Library has received my permission on each request (c) □ Yes, but only after the following date or event 8. Do you permit the Library to provide access to the material on its website, so that people can listen to it, make notes about it or download a copy for personal use only? (a) □ Yes If answering yes here (which allows people to listen to, make notes about and obtain a copy of your interview for personal use) ensure you have ticked Yes for Questions 6(a) & 7(a) (b) □ No (c) □ Only after the following date or event State date/event: _______________________________________________ 12 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries PUBLIC USE 9. Do you permit people to use the material publicly? (e.g. publications, films, transmissions, broadcasts and other public ways, including uses in online media) (a) □ Yes (b) □ Yes, but only if the Library has received my permission on each request (c) □ Yes, but only after the following date or event (e.g. ‘after my death’) State date/event: 10. Agreement I understand and agree that The Library owns copyright in this recording and any associated transcript or summary The Library (State Library of NSW) licenses other public libraries to use this recording in all of the ways specified in Clauses 5 to 10 of this form The Library will only provide access to this recording in accordance with the provisions I have specified in this document or any subsequent changes made by me during my lifetime The information I have provided in this interview is truthful to the best of my recollection. _________________________________ (Interviewee’s signature) ______________________ (Date) Interviewee name: _________________________________________ Interviewer name: _________________________________________ Place of interview: _________________________________________ Date of interview: _________________________________________ 12. What to do with this form Please give the completed form to your interviewer or return it by post to Edwina Duffy, Project Officer, Public Library Services, State Library of New South Wales, Macquarie St, Sydney, NSW 2000, Australia. For inquiries please contact us on 02 92731526. 13 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Guide to Completing the Rights Agreement Form: Questions 5-9 Question 5. Do you permit unrestricted access to and use of the material? IF YOU ANSWER YES you allow: - People to research the material and make notes about it - People to have copies of the material for personal use - The Library to make the material accessible online through its website - People to have copies of the material for public use IF YOU ANSWER NO: You must complete Questions 6-9 and sign at Question 10. Question 6. Do you permit people to research the material and makes notes about it while on the Library’s premises or on loan in other libraries? IF YOU ANSWER (a) □ Yes This means people can listen to a copy of the interview or read a transcript of the interview in the Library or in another library, they can also make notes from your interview for personal use (b) □ Yes, but only if the Library has received my permission on each request This means the Library will contact you to seek your permission each time a request is made to listen to a copy of the interview or read a transcript in the Library or in another Library, allowing them to make notes from your interview for personal use (c) □ Yes, but only after the following date or event (e.g. ‘after my death’) This means your interview will not be accessible until the date or event you specify (following an internal review period) Question 7. Do you permit people to have copies of the material for personal use? IF YOU ANSWER (a) □ Yes This means people can receive a copy of your interview for personal use (b) □ Yes, but only if the Library has received my permission on each request This means the Library will contact you to seek your permission each time a request is made for a copy of your interview for personal use (c) □ Yes, but only after the following date or event (e.g. ‘after my death’) This means copies of your interview will not be provided until the date or event you specify (following an internal review period) 14 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Question 8. Do you permit the Library to provide access to the material on its website so that people can listen to it, make notes about it or download a copy for personal use only? NOTE: At present the Library does not give access to oral history recordings through its website. However this facility will be developed in the near future. The Library will develop an End User Licence Agreement so that people will be able to listen to your interview through the Library’s website only after they have agreed to the legal requirements of that agreement. IF YOU ANSWER (a) □ Yes If answering yes here (which allows people to listen to, make notes about and obtain a copy of your interview for personal use) ensure you have ticked Yes for Questions 6(a) & 7(a) (b) □ No This means the Library will NOT make your interview available to listen to through its website (c) □ Only after the following date or event (e.g. ‘after my death’) The date or event must not be later than date/event stated in Question 9c This means the Library will NOT make your interview available to listen to through its website until the date or event you specify Question 9. Do you permit people to use the material publicly? NOTE: People wishing to use the material publicly must seek permission from the Library and state how they intend to use the material. IF YOU ANSWER (a) □ Yes This means people can use your interview in a public way (e.g. in publications, films, transmissions, broadcasts and other public ways, including uses in online media) (b) □ Yes, but only if the Library has received my permission on each request This means the Library will contact you to seek your permission each time a request is made to use your interview in a public way (e.g. in publications, films, transmissions, broadcasts and other public ways, including uses in online media) (c) □ Yes, but only after the following date or event (e.g. ‘after my death’) This means your interview will not be made available for public use until the date or event you specify 15 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Signposts for Oral History: Recording equipment When discussing the physical recording of stories there are a myriad of choices to be made about ways to record the story and how to edit the story. Sally Hone, Curator of Research and Discovery at the State Library of NSW, has kindly compiled a list of recommended equipment. Digital sound recording equipment - background Sound recording equipment has changed dramatically with digital technologies – and high quality digital recording has now overtaken analogue recording. Furthermore, the cost of storing large sized digital sound files is now affordable. The State Library of NSW now recommends that all future oral history recordings made for the collection be made digitally. Oral historians need digital sound recorders to be able to make high quality digital recordings in line with current sound archival practice. It is also important to have good quality external microphones to go with that equipment, and a set of good headphones to enable ‘critical’ listening of recordings. The ‘high-end’ Sound Devices 722 digital sound recorder is the model used by the National Library of Australia chosen for its robust build, excellent sound quality and built in hard drive which is more reliable than using removable compact flash cards. High quality external microphones are essential for good recordings, and the Rode microphones are a good choice being Australian made copies of Sennheisser at a greatly lower price. The lower priced Zoom recorders are also excellent recorders. Digital field sound recorders Zoom H4n Stereo digital field recorder, that uses compact SD or high-capacity SDHC memory cards of up to 32GB, and is capable of over 15 hours of recording time at 24-bit/96kHz resolution. Note: you need to buy a stand for this. Cost: approx $330 Suppliers: Sound Devices audio shop, Parramatta, or Turramurra Music, also available online 16 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries TASCAM DR100 MKII The DR-100mkII from Tascam is portable stereo digital audio recorder designed with high-end recording features aimed at musicians and engineers. Four built-in microphones, two cardioid and two omnidirectional, deliver great sound via the high-gain and low-noise microphone preamps. A pair of XLR inputs can accommodate external microphones and provide switchable phantom power for use with condenser microphones. The 24-bit/96kHz linear PCM recorder features dedicated stereo mini balanced line in and out connectors in addition to an S/PDIF digital input. Also available is the ability to connect balanced line inputs via the locking XLR connectors. An upgrade to the DR-100, an already versatile unit, the rugged DR-100mkII extends the functionality of a professional portable recorder while improving the overall sound. Cost: approx $300+ Roland R-26 6-Channel Digital Field Audio Recorder The R-26 6-Channel Digital Field Audio Recorder from Roland provides a wealth of flexibility in a compact design, ideal for a variety of professional applications in music, filmmaking, journalism, and more. The R-26 can simultaneously capture up to 6 tracks of audio as 3 stereo pairs. The recorder offers 2 types of built-in stereo mics; one omnidirectional and one directional. There are also 2 XLR/TRS combo inputs with 48V phantom power for external mics, and a 3.5mm mic input for small stereo mics with plug-in power. The built-in mics can be used in a variety of combinations alongside external mics for amazing recording versatility. The R-26 captures high-quality WAV/BWF files at rates up to 24-bit/96kHz. It can also capture MP3 files at rates up to 320kbps. Files are written to widely-available SD/SDHC flash memory cards for convenience and stability. A high-speed USB port allows you to transfer your recordings to a Mac or PC for convenient editing and sharing. SONAR LE software is included for manipulating your audio on a Windows PC. The R-26 has a large touchscreen LCD display for quick and intuitive navigation of menus, customizing mic settings, editing waveforms, and more. There are also large input level control knobs for making fine adjustments. The recorder can operate on 4 standard AA batteries, or via 17 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries the included AC adapter. An SD card, USB cable, and windscreen are also included so you can start using the recorder right out of the box. Cost: $500+ Sound Devices 722 Portable high resolution audio recorder The two-channel 722, a powerful file-based digital audio recorder designed for high resolution recording. It is compact and records and plays back audio to internal hard drive (making it highly reliable), Compact Flash cards (optional), or external FireWire drives. It records and plays uncompressed PCM audio at 16 or 24 bits with sample rates between 32 kHz and 192 kHz. Cost: $3,080 Supplier: Only supplier in Sydney: John Barry Microphones 2 x Rode NTG-1 lightweight condenser shotgun microphones. These are Australian made copies of Sennheisser at a quarter of the price. The NTG-1 is $349 from Sound Devices or Turramurra Music. Note: you have to buy cables to go with these – about $25 each; and microphone stands - $20 to $30 each. Cost: $660 (2 x $330) Supplier: Several Sydney suppliers, John Barry price $330 18 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Sennheiser make a range of microphones – up to $2,000. Recently the price has come down a bit. In 2014 they have a new release – MKE 600 ‘professional shotgun microphone for video journalists’ – they are around $400 (or less) and have very good sound. Microphone and recorder stands Microphone XLR cables Digital audio editing software Free software like Audacity could be good enough http://audacity.sourceforge.net/ Even better software such as Wavelab Elements WaveLab 7 for professional audio mastering, restoration and editing $129.00 (approx) 19 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Earphones Get good quality earphones in the range of $150 to $250. For example, Sennheiser HD-25-SP II Closed Dynamic Headphones designed for monitoring, recording and outdoor applications. Cost: $231 (Approx price, available from John Barry) Carry cases Heavy duty carry case for Sound Devices field recorder (eg Pelican brand) and other protective cases cost approximately $100 - to $300. Shops such as Dragon Image http://www.dragonimage.com.au/ have a good range of bags. For further information about equipment see also: Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch) pp 29-62 http://www.oralhistorynsw.org.au/some-suggestions-for-digital-equipment-suitable-for-use-byoral-historians..html 20 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Analogue and Digital The National Library provides an excellent explanation of why analogue recordings are problematic and how to best to preserve these precious stories: http://www.naa.gov.au/records-management/agency/preserve/physical-preservation/magneticmedia.aspx A committee member of Oral History NSW, Andrew Host has kindly volunteered this explanation of digital recording for our training day: Digital sound recording: Theory and basics Digitising works by taking sample of audio and recording in a moment in time the volume of the sound. The volume is recorded as a binary number – one or zero. A combination of sampling frequency and sampling resolution determines the quality of the recording. Sampling Frequency is how often a sample is taken. All audio CDs are sampled 44,100 times per second. The standard for most digital video formats and for oral history recordings is 48,000 times per second, also known as 48 Kilohertz (khz) Sampling Resolution is how many different levels of volume can be recorded between silence and maximum recording volume. All audio CDs have a sampling resolution of 16 bit. This allows 65,535 different volume levels to be recorded. The standard for oral history recordings is 24 bit. This allows 16,777,215 different levels to be recorded making a much more faithful rendering of the interviewee’s voice. Pros and cons of file formats File type Pros .WAV Sampled at 48 kHZ, 24 bit recommended for oral history projects and required by the State Library of NSW and National Library for contributions MP3 Recommended as a backup and distribution format, but not recommended for long term archiving. Cons Faithfully retains the original recording quality when editing and re-saving Playable on most computers made in the last fifteen years Uses much less storage space than a .WAV file, up to one-tenth the amount with little quality loss Playable on most computers, portable players, some DVD players and some car stereos Relatively large amount of storage required, approximately one gigabyte per hour of .WAV sampled at 48 KHZ, 24 bit Quality degrades EVERY time you edit and re-save 21 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Sound Cards The amount of data that can be stored per second varies from card to card and is defined by a Class number, written on the card within an almost complete circle. Class 1 is the slowest with Class 10 being the fastest. Class 4 is considered the minimum required for sustained audio recording. If no class is indicated on the card, then it is probably unsuitable for audio recording. Use only quality brands such as Verbatim and Sandisk YouTube www.youtube.com is a great resource to work out how to use your digital recorder and using Audacity. Storage and preservation Storing Audio Storing all your precious audio in one place is a guarantee that you will one day lose it. The only way to ensure it lasts is make multiple copies, preferably on different media, preferably stored in different locations. CDs and DVDs CDs store binary data with a series of pits and bumps that represent the zeroes and ones of binary numbers. The pits are microscopic and are laid out in a spiral track starting at the inside of the disc. On a recordable disc, the pits and bumps are replaced with a layer of organic dye which changes from clear to opaque to simulate pits and bumps. The distance between spirals on a CD is 1.6 thousandths of a millimetre, on a DVD 0.74 thousandths of a millimetre. The data is read by a laser. There is extra data on a disc which allows a disc to be read even when it has scratches and fingerprints on the surface - to a point. It is much better to prevent discs being scratched and fingerprinted. CDs and DVDs vary markedly in quality. It is best to buy a reputable brand such as Sony, Verbatim, Maxell, or Taiyo Yuden. Most recordable discs use silver as a reflector, but for long term stability, archive-grade gold discs should be used. Excellent quality archive-grade gold discs are available from ProDisc – www.prodisc.com.au Optimum burning speed for most CDs in most cases is 16x to 24x, for DVDs 4x to 8x. For long term storage, CDs and DVDs should be formatted as data discs containing the 48 kHz, 24 bit WAV files. The resulting disc will not play on stand-alone CD and DVD players, but will play only on computers. As an additional copy you can also create an audio CD which will play back on computers as well as stand-alone CD and DVD players, but the audio CD have audio at 44.1 kHz 16 bit, lower than the recommended settings. CDs can store a maximum of 700 megabytes, which equates to about 43 minutes of audio stored as a 48 kHz 24 bit WAV file. A CD formatted as an audio CD will hold up to 80 minutes of audio, because an audio CD can only be in the lower quality format of 44.1 kHz 16 bit. A DVD can store 4. gigabytes of data, and so can store about 4. hours of audio stored as a 48 kHz 24 bit WAV file. 22 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Dual-layer DVDs, which can hold 8. gigabytes of data are not recommended because they are considerably less reliable than single layer 4. gigabyte DVDs. Storage longevity is determined by the quality of the initial recording onto the disc, the quality of the disc itself, whether the reflector is gold or silver, and how the disc is stored. Dark, dry, stable temperature and humidity are important. Data storage comparison Pros Cons Compatibility Low price Discs are fragile Poor manufacturing short life span Many new computers without CD or DVD drive Hard disc drives Convenient Getting cheaper Easy to copy on to another drive Poor manufacturing short life span Failure may occur with no warning Flash memory Robust for handling, widely compatible Cheap Small form make labeling difficult and easy to lose Short life span 5 - 10 years Reputable Cloud Storage providers use multiple servers and hard drives to protect against drive failure which helps keep data safe Data storage is available on any internet connected computer, tablet or smart phone CDs and DVDs USB/SD cards Cloud Storage Most Cloud storage providers have ongoing fees Data loss and hacking can occur In Australia upload speeds slow compared to download speeds – takes time Redundant formats Storage formats become redundant quickly (e.g. floppy disks, Zip disks, data tapes). To ensure longevity of stored audio and data, it should regularly be copied to whatever is the current format. For this reason, archived audio should be stored as uncompressed WAV files, preferably sampled at 48 kHz with a resolution of 24 bit. Compressed formats such as MP3 and AAC lose quality every time they are converted to another compressed format. 23 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Signposts for Oral History: Interview technique Prepare: research, pre-interview and compile questions Questions: The most important words in your kit for conducting an Oral History are: Who, What, When, Where, Why? Ask open ended questions. Avoid questions where interviewer can say yes or no. If you don’t understand something ask the interviewee to explain…If you don’t understand there’s a high chance people listening won’t understand. Don’t ask double barrelled questions. Don’t ask loaded or leading questions. Make sure you listen to the interviewee and follow and prompt the story Listen quietly with nods, frowns and smiles. Oral history interviews with NSW Public Library staff Sample questions and discussion guide Introduction This is (interviewer’s name) interviewing (interviewee’s name) at (location) on (date) for the 75 th anniversary of the NSW Library Act oral history project. What was your first job in a library? What library? What kind of work did this job involve? Options could include Library assistant Library monitor Library officer/technician Librarian ------------Shelving Circulation work Ordering books Filing Reference Tell me about your library training and education? Options could include The Library School at the Public Library of NSW (1939 – 1950s) Attend lectures leading to the registration examinations (Library Association of Australia) – held in all state capitals and some regional centres (1950s – 1970, last registration examination 1980) TAFE - for a period in the 1970s TAFE offered a professional qualification TAFE – technician qualification University of NSW; University of Technology Sydney; Charles Sturt University; similar What were the major influences on your work at the time? Prompt 24 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Council politics Personality of the chief librarian Local needs Tell me about your career. Any highlights, other things that stand out? Prompt New library buildings Library moves Floods, fires, similar Mobile libraries Specific communities, e.g. migrant communities Any impressions/memories/stories of the people you worked with? Were you are a member of any groups/committees/professional associations? Prompt Library Association of Australia/Australian Library and Information Association Country Public Libraries Association Metropolitan Chiefs Association of Local Government Librarians Australian Libraries Promotion Council Public Libraries Consultative Committee Local history group Local action/progress group Trade union What did this group do and how were you involved? Looking back, what are the significant changes in libraries over the time-frame of your working life? Any other comments? For more information about interviewing technique see: Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch) p.p 63 - 72 25 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Signposts for Oral History: Sharing stories How to share your stories: Transcriptions, summaries, logging, data file Data summary To donate your oral history to the State Library, you will need to provide some data about the recording. Sally Hone, Curator of Research and Discovery at the State Library of NSW, has provided a data summary worksheet template that must be completed. See Form 3: Data summary worksheet template and Form 4: Data summary worksheet example Transcription and summaries Oral history transcriptions can be costly and time consuming. For transcriptions, charges range from $1 to $4 per minute with online companies. For example, an online company called Rev charges about $1 a minute https://www.rev.com/?gclid=CKb07YXoxMACFYeXvQodzqkAOg Personal transcribers offer an excellent service, but a skilled professional transcriber will take about three hours to transcribe one hour of audio. They can charge about $35 per hour. Alternatively, volunteers can help transcribe audio. You can download or purchase transcription or voice recognition software. With transcription software you can control the audio playback using a foot pedal or keys on your keyboard as you type. An example of transcription software is Express Scribe http://www.nch.com.au/scribe/ Voice recognition is an alternative to typing on a keyboard. Put simply, you play the audio and words appear on the screen. An example of voice recognition software is Dragon Naturally Speaking http://australia.nuance.com/dragon/index.htm Rather than a word for word transcription, you can write an interview summary. This is a short summary of key topics, and might include timings and key words or phrases. This is useful for researchers or people who are looking for specific topics within an interview. The State Library of NSW does not require a transcription or summary of an oral history recording. For an example of an interview summary log see Form 5: Summary log template Form 6: Summary log example 26 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Form 5: Summary log template Name of project: Eg 75th Anniversary of the NSW Library Act 1939 Collection number: INTERVIEW SUMMARY NAME OF INTERVIEWEE: NAME OF INTERVIEWER: DATE OF INTERVIEW: PLACE OFINTERVIEW: TOTAL time of interview: Time SUMMARY OF CONTENT Key words Use this format: 00:00:00 Eg 01:44:22 is one hour, 44 minutes and 22 seconds Summarise content, not verbatim, always use third person Eg names, places, themes 27 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Form 6: Summary log example ISLAM IN NSW INTERVIEW SUMMARY NAME OF INTERVIEWEE: Dia Mohammed NAME OF INTERVIEWER: Louise Darmody DATE OF INTERVIEW: 14/8/2013 TOTAL time of interview: 45m 45s MLOH 725 NO. Time 00:00:37 00:02:20 00:03:11 00:01:12 00:05:38 00:07:10 00:08:10 00:09:22 00:10:23 00:12:00 00:13:15 00:13:55 00:15:40 Content summary Born in Sydney, Australia on 22/11/81. Parents migrated from Egypt in early 70s. Father lived in Brazil for 5 years. He came first and brought out his mother. Grandfather was a journalist. Parents from Cairo. Earliest memory of Islamic faith was at schoolEast Hills PS where he realized he was different which was not a problem for him. His home was a bit stricter than others. He spoke to his parents in Arabic. Observed Ramadan. Moslem children’s parties were completely different to Christian school friends’ partiesmuch bigger, lots of food, held at night, whole families took part Played cricket and soccer at school Not discriminated against except for one sarcastic teacher Religion always important within the family. Parents prayed, no alcohol, visited mosque, mother started wearing hajib in her late 40s In grade 6 developed a passion for basketball. In High school some teachers were inspiring. Lot more ethnicities. When brother attended 3 years earlier only 4 ethnics, when Dia got there they were in the hundreds. Brother faced problems of racism which Dia didn’t Oldest brother b. 1975, youngest brother b. 1985- no problems in school. Didn’t do well at school because played basketball. Did Commerce at uni but left Key words Egypt Primary school Arabic language,Ramadan Childrens’ parties differences School sport No discrimination relgion basketball Growth of ethnicities racism brothers School, uni 28 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries 00:15:50 00:17:00 00:18:00 00:20:20 00:21:15 00:22:04 00:28:25 00:28:55 00:30:00 00:32:05 00:33:22 00:35:10 00:36:40 00:37:48 First job at 14 at Dominos pizza, then Hifi shop and followed parents to Telstra for 3 years. No discrimination Always followed the tenets of Islam Travelled to US to watch basketball then Egypt which was wonderful. Saw family. Tried to get back once a year but didn’t connect consciously to the faith until 2002 9/11 didn’t affect him personally but thinks it was a lesson to be pro-active rather than reactive. Impressions of media in confronting times. Muslims blame the media for everything, he thinks the media has a job to do and it’s a cop out to blame it. Went to haj in 2003. Thought he was getting old (at 22) Married at 24 to a practicing Moslem. Son Omar born 2006. Brought up in the faith. Split up Arab Spring hasn’t had a personal impact. Relatives in Egypt ore OK Went from Telstra to Mazda to Hyundi and in 2011 established organization called Marpeak because realized there was a need to market Islam and be pro- active in teaching about Islam Billboard stating “Jesus – a prophet of Islam” at Roseville caused a furore particularly among Catholics. Billboard controversy led to public forums and debates between Christians and Moslems Difference between Sunni and Shi’ite – not too bad in Australia. Sharia Law Women have many rights in Islam Men are obliged to pray in a mosque, women aren’t which explains why the men’s section is so much bigger. Jobs – no discrimination. Islam Egypt Islam 9/11 Media and Moslems Haj Moslem Arab Spring Marketing Islam Billboard Christians-Muslim debates Sunni cf Shi’ite Sharia Law Women’s rights mosque 29 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries 00:39:30 00:39:44 00:41:40 00:42:25 00:43:50 00:45:00 00:45:12 00:45:30 00:45:40 Pakistan’s forbidding girls access to school is not Islamic but cultural Islam promotes education more than any faith in the world for men and women Problems with established communities and incoming immigrants Australia’s changing for the worst. Too fast Islamic schools have tripled in last 16 years Little difference between mainstream community and Muslim community except there is an element of fear among Australians Outlook is good for Moslem community in Australia Advises that one should speak to the right people re Islam End of Recording Pakistan education immigrants Islamic schools Difference between two communities Moslem community 30 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Outlets for sharing Libraries, school, town newspapers, television, radio stations – (community and public) community groups (target particular interest groups like Oral History NSW, Historical Societies) Tools for delivery Websites, social media, newspapers, pamphlets, posters, meetings, walking tours Websites featuring Oral Histories http://www.oralhistorynsw.org.au/examples-of-websites-featuring-oral-histories.html Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch) pp 85-90 University of California at L.A. for an excellent family history sample outline and questions http://oralhistory.library.ucla.edu/familyHistory.html 1,001 Life Story Questions by Bob Mitchell: http://www.memoryman.com.au/public-courses.htm Australian Federation of Family History Organisations Inc. http://www.affho.org/ Talking History – Oral History Guidelines – NSW Department of Environment www.environment.nsw.gov.au/conservation/TalkingHistoryOralHistoryGuidelines.htm 31 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries What happens next? How to donate your oral history to the State Library of NSW Follow the guidelines for best practice in this information pack. Research and prepare for the interview. Use good quality recording equipment. Record your interview in .WAV format and at 48kHZ, 24 bit. Make sure you know how to use your equipment – test, test, test! Complete the rights agreement form. The State Library and your library have full rights to the oral history. Complete the data summary worksheet. Make sure that you store your recording in more than one place. You do not have to complete a transcription or summary of the interview, but you can if you want to. Copy your recording as .WAV file onto a USB stick or portable hard drive and send, along with the rights agreement form and data summary worksheet, to: Edwina Duffy Project Officer, Public Library Services State Library of NSW Macquarie St Sydney NSW 2000 We would love it if you can complete your oral history interview and send it to the State Library by 31 November 2014. Your oral history will become part of a commemorative 75th anniversary of the Library Act 1939 oral history collection at the State Library. We will share your oral history on our 75th anniversary of the Library Act blog www.libraryact75th.tumblr.com 32 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Interview checklist Before the interview: Check and obtain copies of previous interviews with, and other information about, the interviewee Contact and speak to interviewee about their participation Send a letter of introduction to the interviewee (Robertson, pp.9-10) Do a background research on the interview topic, and think about questions to ask Agree and confirm date, time and place of the interview, making sure the location is suitable Ensure your familiarity with the recording equipment, and test the equipment Take to the interview: The recording equipment Batteries and/or extension lead Empty Compact Flash, SD or SDHC digital cards List of topics Pen and paper Camera (if appropriate) Permission to use/conditions of use document (Robertson, pp.14-20) A cake or bun to share! At the interview: Before starting the interview: Check the recording equipment, including recording levels Record introduction/recording identification (interviewee’s name, your name, date, location, purpose of interview) At the end of the interview: Check spelling of proper names Ensure interviewee knows what happens next Ensure permission to use form has been signed by the interviewee Spend time with interviewee Immediately after the interview: Download digital recordings, label and store safely Write Interview Summary and/or log as soon as possible (Robertson, pp.74-78) Thank you letter to interviewee and, if appropriate, copies of recording etc. Oral History Handbook, Fifth Edition, Adelaide, Oral History Association of Australia Robertson, Beth. (South Australian Branch) 33 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries Help! If you need any further help, please contact Edwina Duffy Project Officer, Public Library Services State Library of NSW edwina.duffy@sl.nsw.gov.au (02) 9273 1526 34 75th Anniversary of the NSW Library Act 1939 Oral History Project: Information for Libraries