Engineering Management
Student Learning Outcome Assessment Report
Fall 2010
1. Department/Program Mission
The mission of the Engineering Management and Systems Engineering Department is to



Equip individuals with engineering, management and systems expertise to prepare them
to be leaders in the identification and solution of technical and organizational problems
that are complex and evolving
Conduct innovative and pioneering research that continues to expand the body of
knowledge in Engineering Management and systems engineering while maintaining
engineering discipline diversity.
Expand the boundaries of Engineering Management and systems engineering through
our service to the professional community at large and through relationships with
industry.
2. Student Learning Outcomes (SLO)
a. Campus-Wide Student Learning Outcomes:
Programs must demonstrate that their graduates have:
I. an ability to communicate effectively both orally and in writing.
II. an ability to think critically and analyze effectively.
III. an ability to apply disciplinary knowledge and skills in solving critical
problems.
IV. an ability to function in diverse learning and working environments.
V. an understanding of professional and ethical responsibility.
VI. an awareness of national and global contemporary issues.
VII. a recognition of the need for, and an ability to engage in, life-long
learning.
b. Engineering Management Program Outcomes developed to address ABET
outcomes a – k and campus wide outcomes
(a) Engineering Management graduates will have an ability to apply knowledge
of mathematics, science, and engineering in the solution of Engineering
Management problems.
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(b) Engineering Management graduates will have an ability to design and conduct
experiments related to operations, marketing, management and finance, as well as
to analyze and interpret data.
(c) Engineering Management graduates will have an ability to carry out the
design of an operational system and its various components and processes for
Engineering Management applications.
(d) Engineering Management graduates will understand the importance of
teams, know how to develop effective teams and have an ability to function on
teams.
(e) Engineering Management graduates will have an ability to identify, formulate,
and solve Engineering Management problems.
(f) Engineering Management graduates will have an understanding of
professional ethical responsibility.
(g) Engineering Management graduates will have an ability to communicate
effectively individually and in teams.
(h) Engineering Management graduates will have the broad education necessary
to understand the impact of engineering and enterprise solutions in a global and
societal context.
(i) Engineering Management graduates will recognize the need for and have an
ability to engage in life-long learning.
(j) Engineering Management graduates will have knowledge of contemporary
issues related to Engineering Management.
(k) Engineering Management graduates will have an ability to use the techniques,
skills, and modern engineering tools necessary for engineering practice.
3. Curriculum Mapping to Campus and/or Program Outcomes
2
Performance Criterion
Evaluated
in
Course(s)
Maps to
Campus
Learning
Outcomes
a.1
a.2
a
Engineering Management
graduates will have an ability to
apply knowledge of
mathematics, science, and
engineering in the solution of
engineering management
problems.
a.3
a.4
a.5
b.1
b
Engineering Management
graduates will have an ability to
design and conduct experiments
related to operations,
marketing, management and
finance, as well as to analyze
and interpret data.
b.2
b.3
Creates and analyzes
quantitative charts and graphs
and incorporates information
into managerial decision-making
systems.
Identifies and uses appropriate
modeling tools in the solution of
quantitative problems.
Applies quantitative models to
specific problem categories and
classifications.
Uses a firm’s accounting system
in making management
decisions.
Uses financial ratio analysis,
financial forecasting, valuation
of assets, time value of money,
capital budgeting and cost of
capital concepts to solve
engineering management
problems.
Designs an operation system and
analyzes and interprets data
relative to the designed system.
Analyzes operational and
financial data of organizations in
case studies and organizational
profiles.
Conducts research related to
publicly traded firms and applies
financial tools to evaluate the
firm as a possible investment
choice.
3
266/299
3
251/253
3
253
3
147
3
147
3
253
2
251/260
2
147
2
c
d
Engineering Management
graduates will have an ability to
carry out the design of an
operational system and its
various components and
processes for engineering
management applications.
Engineering Management
graduates will understand the
importance of teams, know how
to develop effective teams and
have an ability to function on
teams.
c.1
c.2
d.1
d.2
e.1
e
Engineering Management
graduates will have an ability to
identify, formulate, and solve
engineering management
problems.
e.2
f.1
f
Engineering Management
graduates will have an
understanding of professional
ethical responsibility.
f.2
f.3
g.1
g.2
g
Engineering Management
graduates will have an ability to
communicate effectively
individually and in teams.
g.3
g.4
h
Engineering Management
graduates will have the broad
education necessary to
understand the impact of
h.1
Identifies operational problem
and design solutions to the
problem using the appropriate
quantitative and qualitative
models and methods.
Designs and critiques a
marketing plan with typical
components, while recognizing
intra-firm involvements and
implications.
Functions as team player by
fulfilling appropriate duties,
sharing workload,
communicating well and taking
initiative.
Conducts effective and efficient
meetings.
Develops model for making
management decisions.
Identifies and analyzes
engineering management
problems related to case studies,
current events, and real-life
scenarios, and recommends
solutions to problems.
Demonstrates knowledge of
engineering code of ethics or
other relevant code and applies
code to case studies.
Identifies an ethical dilemma and
suggests a general course of
action.
Recognizes far-reaching
implications of ethical behavior
with respect to all organizational
stakeholders.
Effectively communicates in oral
presentations.
Demonstrates proficiency in
communication through team
presentations.
Demonstrates command of the
written and spoken word in
required technical reports and
presentations.
Understands impact of how
difference in communication
styles can lead to barriers in
communication.
Understands concept of
Corporate Social Responsibility
and can give examples to
illustrate concept.
4
253/266
2
251
2
251/254/260
4
254
4
251
3
251/260/266
3
134
5
134/251
5
299
5
254/299
1
254/299
1
254
1
134
1
134/299
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engineering and enterprise
solutions in a global and
societal context.
h.2
h.3
I
Engineering Management
graduates will recognize the
need for and have an ability to
engage in life-long learning.
i.1
i.2
j
Engineering Management
graduates will have knowledge
of contemporary issues related
to engineering management.
j.1
j.2
k.1
k
Engineering Management
graduates will have an ability to
use the techniques, skills, and
modern engineering tools
necessary for engineering
practice.
k.2
k.3
k.4
Effectively analyzes case and
determines the impact on all
stakeholders.
Comprehends pertinent issues in
global marketing and the impact
of these issues on marketing
decisions.
Recognizes benefits of continued
learning through attendance at
professional presentations and
through reading professional
publications.
Identifies, reads about, analyzes
and reports on “world view”
issues that are opposed to own
view.
Demonstrates awareness of,
knowledge of, and respect for
contemporary issues in
engineering management,
business and economics.
Understands the importance of
engineering to the future of
society.
Utilizes electronic resources to
acquire external data to solve
engineering management
problems.
Understands and utilizes
computerized accounting
systems to solve engineering
management problems.
Uses Excel financial functions to
solve time value of money
problems.
Uses Excel in the solution of
operational problems.
260
6
134/251
6
134/251
7
253
7
134/251
6
253
6
134/251
2
147
2
137/147
2
253
2
4. Methods/Instruments and Administration
Data assessment methods vary by instructor and course. However methods employed
include the following:
-Student response to exam questions
-Student response to specific homework assignment
-Student team evaluations related to case studies and capstone senior design
-Instructor assessment of case study assignments
-Instructor assessment of assigned student paper
-Instructor assessment of capstone senior design projects
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Data collection occurs during the spring (January – May) semester and last occurred
during the Spring 2010 semester. If all outcomes pass according to the department
agreed upon metric, no collection will occur during the fall semester.
5. Results and Changes Implemented or Planned
a. All outcomes passed during the Spring 2010 assessment cycle. According to our
department assessment plan as detailed during the last ABET accreditation cycle;
the next assessment cycle will occur during the Spring 2011 semester. No data
was collected for the Fall 2010 semester.
b. Use of results
No specific curriculum changes have been made due to quantified assessment results.
However, curriculum change will be forthcoming as we have observed the
performance of capstone senior design student members and project results. It should
be noted that a more traditional capstone senior design course was added as a
core/required course in the department. The department has “partnered” with several
different companies in the development of problems/projects that sufficiently meet
the culminating experience as required by ABET.
c. Results Brought by the Changes
Due to observations and overall performance of senior design capstone projects, a
new course will be added to the current 26 hour core set of courses. The
undergraduate curriculum committee, which is the committee that evaluates outcome
and assessment data, has approved adding a course which will focus on generalized
problem solving and critical thinking. We are currently evaluating potential course
resources for this class. We anticipate gaining campus wide approval for the course
effective for the Fall 2011 semester. It should also be noted that our Academy of
Engineering Management has been very supportive of our efforts and has contributed
constituent input in this process.
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One final note to be made to this report is that even though we will perform a
full outcome evaluation during the Spring 2011 semester, concurrently we will
be re-evaluating our outcomes/ performance criteria, and assessment methods.
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