MOBILE DRUG SAFETY WORKER POSITION: Mobile Drug Safety Worker REPORTS TO: NSP Coordinator CLASSIFICATION: Community Development Worker Class 2B TIME FRACTION: 0.9 EFT APPROVED: Ronda Jacobs CEO October 2000 REVIEWED: April 2015 PRIMARY OBJECTIVE: Carrington Health (CH) works within a Social Model of Health framework in delivering a range of services and programs in response to identified population health needs within the Whitehorse community. This position is responsible for working across the eastern metropolitan region to improve the health and well-being of injecting drug users using a harm reduction framework. Aspects of this role are: To build capacity in the health, welfare and AOD sectors for service providers to work effectively with injecting drug users (IDU). To implement harm reduction and integrated health promotion strategies in response to identified needs of IDU in the region in partnership with other stakeholders. KEY DUTIES: Harm Reduction & Integrated Health Promotion Participate once a fortnight in the Community Health Outreach Program Eastern Region (CHOPER), the CH Mobile Outreach Needle & Syringe Program (NSP) that operates nightly from 7.30pm – 11.30pm. Participate in the operation of the CH Secondary NSP by providing support and training for staff, secondary consultation and a referral point. Management of stock and daily oversight of equipment storage and replenishment. Provide direct referral and linking for IDU to appropriate services including the Alcohol and Other Drug, Mental Health, Housing and Homelessness, and the Welfare service systems. Work in partnership with services providers and IDU to plan, implement and evaluate integrated health promotion strategies in response to identified needs. As part of a team, provide health information and assistance with harm reduction strategies, safe sex, overdose prevention and treatment. As part of a team, advocate and support self-help, peer and participatory activities for IDU that enhances their health and well being. As part of a team, promote community understanding of people who inject drugs in order to create environments where they are treated respectfully and without discrimination. Implement CH protocols and procedures in the delivery of harm reduction and health promotion strategies. Build capacity within the region to respond to the needs of diverse communities to improve their access to health and well-being. Service Development and Linking Contribute to the development and innovation of the CH EMR Primary & Secondary Needle and Syringe Program. Develop appropriate links with key stakeholders in the health, welfare, human services and other sectors across the Eastern Metropolitan Region (EMR). Collaborate with other service providers across the region to improve access to health and welfare services for IDU across the EMR. Provide and facilitate ongoing support, communication and training for health and welfare workers across the EMR (particularly secondary NSP workers) to build capacity in the sectors to expand the network of secondary NSP outlets. As part of a team, identify and communicate emerging needs and issues of EMR IDU via appropriate networks. As part of a team, provide coordination of the EMR Syringe Disposal Hotline including collection of inappropriately disposed needles and syringes from private property across the EMR. As part of a team, enhance the capacity of stakeholders and the community to respond to needle and syringe hazards in the community. Develop, implement and analyse client feedback surveys to identify trends, emerging issues and service development initiatives. Networking and Referrals Establish effective links and partnerships with stakeholders and service providers throughout the EMR. Work with secondary NSP sites in the region and provide secondary consultation and training in regard to NSP service provision issues. As part of a team, participate in regional AOD committees, forums and working groups as appropriate to identify emerging needs, service gaps and the potential for service development. Represent CH in external meetings and forums and participate in local drug action strategies as required. Record Keeping Prepare and submit reports as required. Collect and report statistics as required by the Program, Department of Health and CH. Implement the Program’s recording systems and protocols. Organisational Participate in programs, meetings and activities that contribute to the ongoing improvement of the CH as negotiated with line manager. Attend and contribute to CH committees and review forums aimed at capacity building and service development, eg All Staff Forum activities. Participate in the organisational continuous quality improvement program and develop, monitor and review policies and procedures as appropriate. Participate in the performance management system including the development and monitoring of an individual work plan and annual performance review. Record Keeping: Prepare and submit reports as required. Occupational Health and Safety Follow and promote safe work practices, procedures and instructions as per CH policies and procedures. Perform all duties in a manner which ensures personal health and safety and that of all others in the workplace. Report all hazards, accidents or incidents that may cause harm. Undertake required training in fire and emergency evacuation procedures as required by CH. Ensure a safe and clean work environment according to quality standards. General The staff member will undertake other duties as required by their line manager. REPORTING RELATIONSHIPS Direct Reporting: Supervise students and volunteers as required. Internal Liaisons: NSP Manager Primary NSP and CHOPER Team Other CH service providers and health professionals in the broader multi disciplinary team External Liaisons: Other services and agencies providing health, welfare and community services for IDU clients and other relevant stakeholders. QUALIFICATIONS AND EXPERIENCE: Mandatory Qualifications Tertiary qualification in community development or related health and welfare field such as drug and alcohol, mental health, health promotion, nursing, youth work, or social work. Current driver’s licence. Eligibility for membership of relevant professional association. First aid qualifications. Desirable Qualifications Post graduate qualifications in a relevant area, particularly health promotion, public health, alcohol and drug and mental health. ASSIST or Mental Health First Aid. Values, Experience and Skills Commitment to organisational values, the Social Model of Health, harm minimisation and Primary Health Care. Commitment to the provision of high quality community health services that meet or exceed recognised health service delivery standards. High level communication and interpersonal skills, ability to establish relationships with clients and peers. Capacity to take initiative and engage in the planning, implementation and evaluation of services and programs. Awareness of and willingness to respond to the needs of clients from culturally and/or linguistically diverse backgrounds. Computer literacy. Commitment to working as a member of a multi disciplinary team. Demonstrated ability to be flexible, responsive to change with an interest in ongoing learning. Ability to develop and maintain effective and efficient work flow systems. KEY PERFORMANCE INDICATORS: Compliance with reporting requirements. Achievement of Service Agreement targets. Compliance with relevant practice standards, for example DHS NSP Policies and Protocols, WCHS Policies and Procedures particularly in regard to OH&S, Infection Control & Critical Incident Management. High degree of satisfaction with services provided to client group, stakeholders and broader community. Police Records Check CH have adapted a policy to ensure that appropriate safety screening processes are adopted in the recruitment, selection, and employment of staff regarding police record checks and Working with Children checks for staff employed by Carrington Health, and also volunteers and contractors in direct client contact. An applicant will not automatically be precluded from a job or placement on the basis of having a police record. Rather consideration will be given to the relevance and timing of the offence in relation to the job or placement; The results of police records checks and Working With Children Checks are to be treated in the strictest confidence and adhere to privacy legislation and principles and DHS Funding Guidelines. I understand the role, duties and responsibilities as outlined above. ___________________________________________Date:________________ Manager____________________________________Date:________________ Key Selection Criteria Mobile Drug Safety Worker Please ensure you address the key selection criteria in your application. KSC1 Relevant qualifications and experience in relation to injecting drug use. KSC2 Understanding of and commitment to the principles of harm reduction, and demonstrated ability to engage effectively with people who inject drugs. KSC3 Demonstrated skills in planning, implementing and evaluating integrated health promotion strategies to targeted groups in a community setting. KSC4 Knowledge of the health, welfare, drug and alcohol and mental health sectors, and experience in developing collaborative links with other service providers. KSC5 Well developed communication and problem solving skills and the ability to work autonomously within a multi disciplinary team. KSC6 Commitment to the processes resulting in improvement of the work environment and delivery of services. KSC7 Awareness of and willingness to respond to the needs of clients from culturally and/or linguistically diverse backgrounds. KSC8 Driving License and First Aid Certification.