Training and Assessment Strategy (TAAS) Section 1.0 – Workforce Sector Details Workforce Sector group: Foundation Programs – Migrant Education Workforce Sector Leader name/s: Alison Horch Learning Leader/s name: Vicki Walker Section 2.0 –Qualification / Accredited Course Structure Program name Action on Health Code and title of 10089NAT Certificate II in Skills for Work & Training (Version 1, qualification / unit(s) / November 2011), Expiry Date 31/12/2016 accredited course Qualification/ accredited course structure To be awarded the Certificate II in Skills for Work and Training competency must be achieved in 270 – 340 hours of units of competency as follows. 1 core unit of competency from Group I (20 hours) At least 250 hours of elective units as specified below: Must include at least 170 hours of elective units from Group 2 – AEET Framework Units of Competency as follows: o must include at least 130 hours from Subgroup 2 - AEET Level 2 Units o balance in hours (0-40) hours of AEET elective units may be chosen from Subgroup 1 – AEET Level 2 Units and/or Subgroup 2 AEET Level 1 and Level 3 Units. The balance in hours of total elective units (0-80 hours) may be chosen from Group 2 – Subgroup 1 – AEET Level 2 Units and/pr Group 3 Training Package Units of Competency. The Polytechnic Action on Health program offers the following units: Core Compulsory Unit Unit Code NSWTCOM207B Unit Name Demonstrate interpersonal communication skills Hours 20 Group 2 AEET Framework Units of Competency Subgroup 1 AEET Level 2 Units of Competency TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 1 of 7 Hours Unit Name Use intercultural communication 20 NSWTCOM212B skills Read and respond to English texts in 54 NSWTESL216A the workplace 54 NSWTESL217A Use English to write workplace texts Operate in a diverse study 10 NSWTETH201B environment Identify ethical issues in the 20 NSWTETH204A workplace Listen and respond in a range of 20 NSWTLSG201B contexts 20 NSWTNMY205A Use calculations in routine contexts Speak effectively in a range of 20 NSWTSPG201B contexts 20 NSWTSPG203B Deliver an informal presentation Engage with a socially diverse 20 environment in a range of diverse NSWTSUS201B contexts 268 Total Subgroup 1 AEET Level 2 Units of Competency Hrs Unit Code The Polytechnic has determined that the units listed above will be offered in the delivery of this course. The structure of this course does allow for flexibility in the selection of electives (see the Course Curriculum which lists these in full). In cases where the program structure is modified the Learning Leader is required to approve changes to ensure that the Polytechnic has the required resources/equipment and vocationally competent teachers to deliver units other than those listed in this strategy. TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 2 of 7 Additional units/modules All students undertaking the Action on Health course may use this program of study to support a recognition pathway for the Certificate III in Spoken and Written English (91423NSW). Students can apply to be awarded the modules CSWEIIIE (intermediate listening and speaking skills for presenting information) and CSWEIIIR (Intermediate numeracy skills for multiple-step calculations and measurements in everyday contexts) via recognition based on work completed in Action on Health. As the core unit CSWEIIIA (Intermediate Learning Strategies) of this qualification is not available via recognition, students will be co-enrolled and assessed in this unit. Program duration The course is delivered full time with 16 contact hours per week over a period of 15 weeks. Program location Tasmanian Polytechnic, Paterson Street Campus Section 3.0 – Clients and Support Certificate II in Skills for Work & Training (Action on Health) is a bridging Client group course, designed to meet the needs of people from culturally and linguistically diverse backgrounds wanting to access pathways to vocational and further education in the health area such as the Certificate III in Aged Care or the Diploma in Enrolled Nursing. There are no formal educational requirements for entry in to the Certificate II in Skills for Work and Training course. Selection / entry requirements As part of the Polytechnic’s selection and induction processes, all students who have expressed interest in the course are invited to the induction and enrolment meeting, which is also publicised. At the induction meeting the group is given an overview of the course. As the units of competency in this qualification are generally aligned to Levels 3 and 4 of the Australian Core Skills Framework (ACSF) applicants in general will have English language skills at an appropriate level. Some applicants may be continuing on from previous studies (ie may have completed Certificate I in Spoken or Written English (91421NSW) or have equivalent level skills demonstrated through the selection testing process.) Support needs and relevant services Migrant Education employs a student counsellor to provide pathways and general counselling to students with AMEP eligibility. Information about accessing this TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 3 of 7 service can be obtained from the Migrant Education reception. Additionally, the Tasmanian Polytechnic provides a range of support services including language, literacy and numeracy support disability support child care support financial advice Aboriginal and TSI support Further information is available in the Student handbook, and Student Information brochure, and Tasmanian Polytechnic website and intranet. Section 4.0 – Training and Assessment Arrangements Recognition Training delivery Recognition is offered prior to enrolment and students are informed about this process. Students may apply for a recognition interview if they believe they have sufficient previous experience or skills. If they are able to demonstrate competence and currency in a unit or units of competence they will be eligible for recognition of prior learning. Students who have successfully completed previous training with the Polytechnic or another RTO and who have achieved relevant units will be eligible for credit transfer. Learning will take place through a combination of the following approaches: Classroom learning for theory Demonstrations Guest speaker presentations Learner Guides - books to assist participants to learn DVDs and Videos Online resources Role plays and group work Practical experience –students participate as volunteers in an aged care facility Additionally, teaching strategies and activities can be adapted to meet individual learning styles and needs. Where possible, team teaching arrangements are in place to ensure all students receive intensive support. Please refer to the Delivery and Assessment plan and timetable for a more detailed outline of the course delivery and assessment schedule and information relating to the sequence and structure of the delivery program. Assessment A range of assessment methods are used for each unit (or cluster of units) to assess competence. Assessment methods used for this program include: Observation and demonstration Written and oral questioning Projects- group or individual Written assessments Portfolio TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 4 of 7 Role play Journal Students are informed during the induction process that assessment occurs throughout the course duration and some assessment tasks undertaken will assess more than one unit where holistic assessments are used. The use of holistic assessments recognises that some units are related and avoids the unnecessary duplication of assessment. Assessment Packages and resources have been developed to meet the assessment requirements of each unit or cluster of units. The Assessment Plan and Assessment Package provide information to teachers on the assessment activities developed and supports a consistent and reliable assessment approach. The Polytechnic has processes in place which require the systematic validation of assessment resources. Whilst the Polytechnic has developed Assessment Packages and resources to ensure assessment consistency, the assessment principle of flexibility is also applied and individual assessment plans can be negotiated with students to ensure assessment methods suit their individual needs and learning requirements. The assessment package for Action on Health, including the assessment schedule, assessor and learner guides and assessment tools, is located on N drive. There are specific evidence requirements associated with these units of competency. For each unit of competency, refer to the assessment guidelines and assessment packages which can be accessed on Foundations team state-wide J Drive. Monitoring arrangements and continuous improvement strategies Assessment validation Both pre-assessment validation of the assessment tools and process and postassessment validation are undertaken. See assessment validation schedule on N drive. Course evaluation Training and assessment for this course will be evaluated and updated on an ongoing basis and at a minimum every 12 months: A range of feedback and evaluation activities are used and include: - The AQTF ACER Learner questionnaire ACER - End of unit/end of course feedback – collected by the Learning Leader using anonymous written surveys - Feedback will be analysed by teachers to identify recurring themes and identify areas for improvement. Teacher feedback will be discussed at staff meetings and documented in minutes - Assessment validation meetings - Polytechnic internal QA reviews/audits - External audits - External stakeholder feedback - Reviews conducted by the course owner, NSW Adult Migrant English TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 5 of 7 Service Actions resulting from feedback will be implemented as soon as practicable. Successful completion of the Certificate II in Skills for Work & Training will facilitate, although not guarantee, entry into a Health or Aged care course of study such as, but not limited to, the Diploma of Enrolled Nursing (HLT51607) or the Certificate III in Aged Care Work and the Certificate III in Home & Community Care (CHC30208 & CHC30308).HLT51607. Section 5.0 – Human and Physical Resources Pathways Key training and assessment staff All trainers and assessors must meet the training and assessment and vocational requirements specified in both the AQTF 2010 Essential Standards for Continuing Registration which can be found at: http://www.training.com.au/documents/Dezem_AQTF%20Essential%20Conditions%20an d%20Standards%20for%20Continuing%20Registration_8%20June_3.pdf and the 10089NAT Curriculum at www.training.gov.au The Polytechnic has documented procedures outlining the training and assessment and vocational competence requirements of teachers including required arrangements for those teachers delivering training under supervision and co-assessing. Competence is verified and documented as per the procedure and evidence of continued development and currency is monitored. Learning Leaders retain up to date files for each teacher. Trainers and Assessors delivering this course are listed below: Key Trainer(s)/Assessor(s) Name Resources and equipment requirements Training and Assessment Competencies Vocational Competencies Jennifer Williamson Yes Yes Suzanne Reszke Yes Yes Polytechnic teachers and the Learning Leaders review all required resources, equipment and facilities as part of the course implementation planning process. This process ensures that the required resources and equipment are available to deliver the units specifically selected for the Polytechnic program. The following resources are supplied for student use: ESL books and materials including but not limited to: 1. Oxford English for Careers: Nursing. Tony Grice. Oxford: Oxford University Press 2007. (class set) 2. Everyday English for Nursing: an English Language Resource for Nurses who are Non-Native Speakers of English. Tony Grice. Edinburgh: Elsevier, 2003 3. Aged Care in Australia. A Guide for Aged Care Workers. Dawbin, Di. Meadowbank, N.S.W.: TAFE NSW Community Services, Health, Tourism and Recreation Curriculum Centre, 2006 tutoring resources on campus: teaching equipment including projectors, television, TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 6 of 7 DVD/Video player and whiteboard, tape recorders, mp3 players flexible learning area computer lab online resources Section 6.0 - Administration Consultation with relevant stakeholders is ongoing. The Migrant Education Stakeholder consultation strategy (North) team meet regularly with the Migrant Resource Centre, Centrelink, Job Service Agencies and other Polytechnic delivery teams to determine the training needs of people from culturally and linguistically diverse backgrounds. Because of a need identified through this consultation process, the Polytechnic Health Services (North) and Community services teams and the Bhutanese community have had significant input into this TAAS. Teaching staff will continue to consult regularly with external stakeholders and local service providers. These consultations assist in evaluating the course and identifying opportunities for improvement. Person responsible for updating this TAAS Jennifer Williamson TAAS 10089NAT Certificate II in Skills for Work and Training Version 4: February 2013 Page 7 of 7