Enterprise Assessor Training
Kentucky Center for Performance Excellence
Is offering ‘Free-for-Service’ Training
This training is modeled after the
Baldrige National Performance Excellence Program.
Baldrige training is named in Top 10 Leadership Development Programs
by Leadership Excellence magazine for three consecutive years.
Leadership Development
Benefits to you …
You will learn critical systems thinking and leadership skills:
The beauty of this training is that you not only learn the internationally recognized
standard for excellence (the Baldrige Criteria) – you will learn to assess any organization
and provide meaningful feedback that will help improve organizational performance.
This set of skills is in high demand by employers demanding practical solutions that will
improve their organizational viability and sustainability.
You will learn the same skills that many Universities and colleges are including in their
core curriculum to develop leaders in Business Administration, Hospital Management and
School System Leadership. Many of these institutions are also applying the criteria to
enhance their own outcomes on their ‘journey to excellence.’
Enterprise Assessor Skills

Learn to evaluate applications for the
Kentucky Center for Performance Excellence
Recognition and Improvement process.

Use your experience to develop team
consensus and feedback that will help the
applicant organization strive for excellence.

Benefits to your employer …
You will learn skills to enhance business performance:
These skills and experiences will serve you by providing a framework that aligns and
integrates all other business knowledge and skills – united for excellence.

learning needs; optimize learning processes, support services, and community
world class results in Education, Healthcare,
involvement to achieve the strategic goals of the school/system.

Learn how to apply these skills to your
Learn the national performance excellence
core values and criteria that are used as a
model for excellence internationally.

If you are in Health Care your experience will help you align administration with
physician partners and regulators, staff and support services into a harmonious,
organization, your suppliers or clients.

So if you are in Education, you will learn how to better understand student
Learn management best practices that deliver
Business and Non- profit organizations.

You will learn new skills that make you a more valuable resource to your organization.
effective and efficient operation that is ‘best-in-class’.

If you are in Manufacturing you will be able to craft and deploy strategies that
produce loyal employees, customers and partners with world class results.
Assess any organization from a systems
The framework of Baldrige aligns other business knowledge like Lean Six Sigma or PDSA
perspective that recognizes critical areas of:
for process improvement and ISO, JCAHO, SACS standards for demonstrated compliance,
o
Leadership
o
Strategy
o
Customers
o
Measurement, Analysis, Knowledge
o
Workforce
o
Operations
o
Results (in all of the above)
Leadership Development
and GAAP for financials, or CMMI for software development. All of the practical and
tactical requirements of good business are better aligned and integrated in a crossfunctional system designed for high performance using the Baldrige Criteria.
Click the links below to the National Baldrige site for a current copy of the criteria and
other useful information about the National program, and access to the KyCPE website.
Baldrige Criteria
www.KyCPE.org
Who should apply?
If you are looking for a one of a kind
professional development and
networking opportunity and a chance
to make a meaningful contribution to
the state of the Commonwealth of
Kentucky – this is it. If you have
management and/or organizational
performance experience with the
ability to analyze and synthesize
information – this is for You!
Preparations
If you are selected as a KyCPE feedback
assessor/examiner you will be provided
with a pre-work assignment and the
criteria to begin learning the criteria prior
to the training.
The Learning Process
1.
Complete the application by October 16,2015
2.
Familiarize yourself with the Baldrige Criteria
3.
Complete your pre-work assignment which will involve viewing on line learning
modules prepared by our training partners, Quiet Excellence. These unique
modules will prepare you to get the most from the hands on live training.
Workshop
During the training you will participate in
two days of comprehensive training to
extend your learning by applying the
criteria, developing individual and team
consensus feedback comments facilitated
by our Quality Excellence partners .
Application
You will then be assigned a team to
complete a real applicant assessment,
develop consensus feedback, participate
in a site visit (if your applicant qualifies),
and join us in the June Conference and
Awards Celebration
4.
Attend the two day live examiner training – in Louisville or Midway in December
5.
Complete your application Independent Review - January - March
6.
Work with your team to create a consensus feedback report - April (if your team
is assigned an applicant that warrants a site visit you will be asked to participate
in an on-site verification of the written application followed by the feedback.)
Here is what individuals who have been KyCPE examiners say…
“Being a KYCPE examiner was one of the most challenging activities I
have taken on professionally. The comment writing experience has
strengthened my communication within my own evaluation activities
in my current job. This experience also exposed me to criteria and
processes that I know will be beneficial "tools" in operations and that I
will use well into the future. The exposure to new ideas and development
and improvement of professional skills was well worth the time invested
as a volunteer in training and as an examiner." “New KYCPE Examiner “
"Using the Criteria for Performance excellence has allowed me to
refocus and better align my work. It has totally shifted my thinking
to be more systematic and systemic in how I approach my work,
accomplish goals, and stay focused on results. You simply can't put a
dollar amount on the knowledge and understanding I have gained
through this work!!" “Experienced KYCPE Examiner”
Leadership Development
How to sign up:
Signing up is easy.
Just complete the application on our website (www.kycpe.org) under
the Examiner link (Find Examiner Resources Here) and forward it to the
examiner selection team leader’s address on the form.
You will be notified a few days after the October 16 deadline with details
of your next steps.
Don’t delay – sign up today! We look forward to learning from each other
and helping make excellence in Kentucky common practice. An
application is available at http://www.kycpe.org
Here is what leaders who have used the Criteria say….
“… I’ve picked up so much in leadership management skills just by
attending the Baldrige training, reading applications, and doing case
studies. It’s the best training I’ve ever had as a CEO.” – Dr. Terry Holliday,
Kentucky Commissioner of Education, 2008 Award Iredell-Statesville
Schools.
“I see the Baldrige process as a powerful set of mechanisms for disciplined
people engaged in disciplined thought and taking disciplined action to
create great organizations that produce exceptional results.” – Jim Collins,
best-selling author of Good to Great.
Leadership Development
Enterprise Assessor Training
Kentucky Center for Performance Excellence
710 East Main Street – Suite 101
Lexington, KY 40507
www.kycpe.org
502-472-8882