Chapter 11: Post-Training Assessment 11.1 Purpose of the Post-Training Assessment A post-training assessment is necessary to evaluate the consumer’s assistive technology skills after training is complete. 11.2 Conducting the Post-Training Assessment Post-training assessments are conducted by the assistive technology trainer. On average, each assessment takes 2 to 4 hours to complete. The VRC, EAS, or designee may observe the post-training assessments. 11.3 Elements of the Post-Training Assessment The following must be included in the assessment. 1. Review the consumer’s training objectives and goals. 2. Conduct performance tests on the training modules that have been covered. 3. Evaluate the consumer’s performance on job-related applications using assistive technology. 4. Verify that the consumer can identify software and hardware problems, and communicate the problems to the appropriate technical support. 5. Verify that reports document the consumer’s overall competencies including, but not limited to, the following skills. The consumer can identify and define hardware such as monitor, CPU, disk drives, and removable media. The consumer understands software types such as word processors, screen readers, screen magnifiers, and assistive software. The consumer can identify the important elements of the extended keyboard including the numeric keypad, the six-pack keypad, Ctrl keys, Alt keys, and Windows logo key. The consumer can execute multikey commands using Shift, Ctrl, Alt, and F6. The consumer consistently types 30 words per minute or faster. 6. Verify that the consumer’s report to the VRC or EAS includes a description of the consumer’s overall satisfaction with the trainer and training services. 7. Using a scale of 0 to 5 (5 being expert), ask the consumer to assess his or her own level of competency for each of the three major objectives identified during the baseline assessment. 8. Using the categories of excellent, good, fair, or poor, ask the consumer to rate the trainer in each of the following categories: overall patience with the consumer, ability to communicate and explain, knowledge of the material, punctuality, reliability, and enthusiasm.