Chapter 11: Post-Training Assessment
11.1 Purpose of the Post-Training Assessment
A post-training assessment is necessary to evaluate the consumer’s assistive
technology skills after training is complete.
11.2 Conducting the Post-Training Assessment
Post-training assessments are conducted by the assistive technology trainer. On
average, each assessment takes 2 to 4 hours to complete. The VRC, EAS, or designee
may observe the post-training assessments.
11.3 Elements of the Post-Training Assessment
The following must be included in the assessment.
1. Review the consumer’s training objectives and goals.
2. Conduct performance tests on the training modules that have been covered.
3. Evaluate the consumer’s performance on job-related applications using assistive
technology.
4. Verify that the consumer can
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identify software and hardware problems, and
communicate the problems to the appropriate technical support.
5. Verify that reports document the consumer’s overall competencies including, but
not limited to, the following skills.
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The consumer can identify and define hardware such as monitor, CPU,
disk drives, and removable media.
The consumer understands software types such as word processors,
screen readers, screen magnifiers, and assistive software.
The consumer can identify the important elements of the extended
keyboard including the numeric keypad, the six-pack keypad, Ctrl keys,
Alt keys, and Windows logo key.
The consumer can execute multikey commands using Shift, Ctrl, Alt, and
F6.
The consumer consistently types 30 words per minute or faster.
6. Verify that the consumer’s report to the VRC or EAS includes a description of the
consumer’s overall satisfaction with the trainer and training services.
7. Using a scale of 0 to 5 (5 being expert), ask the consumer to assess his or her
own level of competency for each of the three major objectives identified during
the baseline assessment.
8. Using the categories of excellent, good, fair, or poor, ask the consumer to rate
the trainer in each of the following categories:
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overall patience with the consumer,
ability to communicate and explain,
knowledge of the material,
punctuality,
reliability, and
enthusiasm.