Newsletter Articles
Use these articles to introduce employees to the QualityPath program. Please share
these articles in any publication that reaches your employees, including newsletters,
briefings, blogs or your intranet site.
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QualityPath® Program Expands to Create Better Care for You
Sauk Prairie Hospital and six doctors who perform surgery as part of Sauk Prairie Healthcare
have committed to meet QualityPath standards by Jan. 1, 2016 for knee and total hip
replacement.
This addition will expand The Alliance’s QualityPath program to 11 doctors and five hospitals.
QualityPath offers:
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Hospital-and-doctor pairings for high-stakes procedures that have met or exceeded
national quality measures.
Knee replacement, total hip replacement and coronary artery bypass graft (CABG).
A 90-day warranty.
Covers 100 percent of medical procedure costs.
Access to employees and their families who are enrolled in a health plan that uses The
Alliance network to connect to care.
Patients considering a QualityPath procedure must contact the Patient Experience Manager at
800.223.4139, or QualityPath@the-alliance.org in order to enroll in the program.
Learn more about the hospitals and doctors of QualityPath at: www.qualitypath.com.
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Introducing the QualityPath Program
The QualityPath program is an initiative set forth by The Alliance to help you:
 Identify doctors and hospitals that – when working together – are at or above national
standards for delivering quality care for total hip replacement, knee replacement and
coronary artery bypass graft.
 Focus on non-emergency surgical procedures that are scheduled in a manner that allows
patients to "shop" for care (total hip replacement, knee replacement or coronary artery
bypass surgery).
 Give you and your family members access to information and easy-to-use tools that can
be used to select high-quality health care doctors and hospitals for specific procedures.
With this new program, you as a health care consumer can access quality doctors and hospitals
at little to no cost for your upcoming high-stakes procedure.
Visit www.qualitypath.com to learn more.
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Understanding the Components of the QualityPath Program
The QualityPath program developed by The Alliance® is an initiative to help consumers get highquality health care. The Alliance has done the work for you by researching and evaluating
doctors and hospitals that - when working together - meet proven standards for delivering
quality care for selected procedures.
QualityPath will focus on non-emergency care (total hip replacement, knee replacement and
coronary artery bypass graft), which means you have time to “shop.” The components listed
below show what makes QualityPath a desired choice for you:
 A Better Patient Experience – QualityPath will link you to your very own Patient
Experience Manager. You must call the Patient Experience Manager to receive the
benefits of the QualityPath program. The Patient Experience Manager will then help you
make appointments, transfer medical records and guide you through the QualityPath
process.
 Quality Care –QualityPath doctors and hospitals have met or exceeded evidence-based
thresholds for quality care, which made them eligible to become a QualityPath provider.
 100-Percent Coverage of Medical Procedure Costs – QualityPath patients will benefit
from 100 percent coverage of medical care before surgery, for the surgery, and postsurgical care. Please note that special provisions may affect plans with health saving
accounts.
 90-Day Warranty – You will receive a warranty that covers care for avoidable
complications related to your surgery. To qualify for the warranty you must comply with
your doctor’s recommendations for post-surgical care and therapy.
Overall, QualityPath aims to help you get better, faster. Learn more by visiting
www.qualitypath.com or call the Patient Experience Manager at 800.223.4139.
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Seven Things You Can Do to Get on the QualityPath
If you are thinking about having surgery (total hip replacement, knee replacement or coronary
artery bypass), QualityPath can help! Use these seven steps to get on the path to better care.
1. Contact The Alliance’s Patient Experience Manager at 800.223.4139 to verify your
eligibility and get started on the QualityPath.
2. Research and select your desired QualityPath doctor/hospital pairing by visiting The
Alliance’s Find a Doctor site (www.the-alliance.org). QualityPath doctors and hospitals
include: [Employer, please insert current doctor-and-hospital listing here.]
3. Visit your designated QualityPath doctor to discuss your options, including whether to
have surgery at all.
4. If you decide to have surgery, the Patient Experience Manager helps you transfer
medical records, make appointments and deal with other needs related to the
procedure.
5. You have your procedure at the designated QualityPath hospital with the QualityPath
surgeon.
6. You receive follow-up care, such as physical therapy or cardiovascular rehabilitation.
7. The Patient Experience Manager helps you transition back home and reviews the 90-day
warranty with you.
Completing these steps will get you well on your way to becoming better, faster. If you’re
enrolled in an eligible health plan, you will receive 100 percent coverage of medical procedure
costs. Visit www.qualitypath.com to learn more.
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The Best Treatment is Found Not by Chance, But by Choice
When it’s time to address an issue, whether it’s your hip, your heart or your knee QualityPath
can help. QualityPath was developed by The Alliance, our provider network, which did the
research to show you the choices that can lead to a better patient experience.
As a patient, you may think it is hard to find credible, easy-to-understand information about
quality and price for specific procedures. The Alliance boils down this information to offer clear
guidance to you or your family members who are enrolled in our eligible health plan.
You and your family members can use QualityPath information to select a doctor and health
care hospital that – when working together – have proven their ability to meet quality standards
and have agreed to provide care at a fair price.
This means you receive high-quality care and a 90-day warranty that covers care for
complications. We know big decisions lie ahead, so let The Alliance guide you down the right
path.
Call 800.223.4139 and ask for the Patient Experience Manager to learn more or visit
www.qualitypath.com.