HEAT TREATING JUNE 2010 UNCONFIRMED MINUTES JUNE 22 – 24, 2010 GRAND COPTHORNE WATERFRONT HOTEL SINGAPORE These minutes are not final until confirmed by the Task Group in writing or by vote at a subsequent meeting. Information herein does not constitute a communication or recommendation from the Task Group and shall not be considered as such by any agency. MONDAY, JUNE 21 TO THURSDAY, JUNE 24, 2010 1.0 OPENING COMMENTS - CLOSED 1.1 Call to Order / Quorum Check The Heat Treat Task Group (HT) was called to order at 9:00 a.m. on 21-Jun-10. The HT Staff and Subscriber participants were introduced. It was verified that only SUBSCRIBER MEMBERS were in attendance during the closed portion of the meeting. A quorum was established with the following representatives in attendance: Subscriber Members/Participants Present (* Indicates Voting Member) NAME * * * * * * * * * * * * * * * * Silvia Bruce Frank David Debashis Mark Robert Holger YS Serge William Doug Mitch Hongli Eddy Sunder S. Roaidi Simon William Jeffrey Tomasz ChiChong Grzegorz Hong Ling COMPANY NAME Baeza Brownfield Brungs Damasauskas Dutta Emerson Faticanti Krueger Ku Labbe Macias Matson Nelson Niu Pham Rajan Rokik Scott Stewart Thyssen Wojtasik Wong Wryk Xia Yap Vought Aircraft Industries, Inc. Lockheed Martin MTU Aero Engines GmbH Spirit Aerosystems, Inc. Goodrich Corporation Rolls Royce Corporation Textron Systems Airbus Honeywell Aerospace Heroux Devtek, Inc. Goodrich Corporation The Boeing Company Cessna Aircraft Company Goodrich Corporation Northrop Grumman Corporation Raytheon Corporation GE International Inc. BAE Systems - Air Systems Bombardier, Inc. GE Aviation Honeywell Aerospace Rolls-Royce Singapore Pte Ltd. Goodrich Corporation Rolls-Royce Asia The Boeing Company 1 Chairperson Vice Chairperson HEAT TREATING JUNE 2010 Other Members/Participants Present (* Indicates Voting Member) NAME * * Michael Enoch Johanna Peter NeeLam R. Kazuki G.G. Daitary Mayumi Wilfried COMPANY NAME Brandt Lau Lisa Loh Madhavan Miyabe Sathyanarayana Sethi Shoji Weber Alcoa, Inc. Hong Kong Productivity Council Continental and Quality Heat Treating Doxon Engineering Pte Ltd Hindustan Aeronautics & TD, Engine Division India Mitsubishi Heavy Industries Ltd. Hindustan Aeronautics Ltd Aircraft Division India Hindustan Aeronautics Limited Foundry & Forge Division India Ishikawajima-Harima Heavy Industries Co PFW Aerospace AG PRI Staff Present Jeremy Marcel Liu Christine Kenichi 2.0 Aston Cuperman Le Sanz Fujisawa HEAT TREATING TASK GROUP TUTORIAL – CLOSED The meeting began with a reading of the Nadcap Code of Ethics and Conflict of Interest and AntiTrust Policy. The Chair reminded the Task Group of the following: The feedback form for meeting facilitation will be done as a group at the end of the meeting. One microphone is available for anyone who would like to use it. Speak clearly, do not dismiss people’s opinions, emotional and off topics should be avoided. A presentation was given on Task Group leadership, support staff, eAuditNet Process in detail regarding each step required, operational requirements list (Review of Operational Requirements)NIP (Nadcap Internal Procedure), NTGOP (Nadcap Task Group Operating Procedure), NOP (Nadcap Operating Procedures), and Quality Manual AS7003, procedural hierarchy, procedure map, important procedures, group history, scope, mandates, NMC metrics (mandating Subscribers), group actions, current activities, meetings, and additional available information. 3.0 RAIL REVIEW - CLOSED The RAIL was reviewed, and the progress on closing prior meeting action items was reviewed. The RAIL document can be found at: www.eAuditNet.com under Documents / Public Documents / Heat Treating. The Task Group was reminded that the RAIL is updated on www.eAuditNet.com on the 15th of every month. It was agreed that PRI will send reminders to the Task Group when the RAIL is updated. 2 HEAT TREATING JUNE 2010 ACTION ITEM : Lisa Zajacs to send reminders to the Task Group when the RAIL is updated. (DUE DATE: 18-Oct-10) 4.0 AUDIT FAILURE ANALYSIS AND VCA REPORT OUT – CLOSED The Staff Engineers presented to the Task Group the number of VCA audits being carried out per quarter. The number of VCA audits for the second quarter 2010 was 5 of which 1 audit failed. This was a reduction from the previous quarter when 12 VCA audits with 5 audits failing were performed. The Task Group agreed that the criteria for VCA audits and the level of VCA audits was acceptable. The Task Group asked the Staff Engineers for further analysis of the data to be included for the October 2010 meeting. The analysis shall include the number of audits accredited per quarter, the previous audits accreditation length for the VCA audits, and identification whether the initial audits are true initial audits or re-entry initial audits. ACTION ITEM: Staff Engineers to ensure the presented data includes the number of audits accredited per quarter, the previous audits accreditation length for the VCA audits, and identification whether the initial audits are true initial audits or re-entry initial audits. (DUE DATE: 18-Oct-10) 5.0 LAPSED SUPPLIER ACCREDITATIONS – CLOSED The Staff Engineers presented to the Task Group the Suppliers who had lapsed accreditation. A discussion was held regarding actions that should be taken when a Supplier is not accredited before their accreditation expires, when this is partly due to a Supplier failing then successfully appealing the failure. It was agreed that the Staff Engineers would check if this is covered in Nadcap procedures. If not, a Sub-Team of David Damasauskas and Marcel Cuperman will create a proposal to be presented to the Task Group at the October 2010 meeting. ACTION ITEM: Staff Engineer to work with David Damasauskas to create a proposal of how to handle the situation where a Supplier is not re-accredited before their accreditation expires, when this is partly due to a Supplier failing the audit then successfully appealing the failure. (DUE DATE: 18-Oct-10) 6.0 STAFF ENGINEER DELEGATION – CLOSED Motion made by Jeff Thyssen & seconded by Mark Emerson to continue to delegate Jerry Aston. Motion Passed Motion made by Mitch Nelson & seconded by Jeff Thyssen to continue to delegate Rob Hoeth. Motion Passed Motion made by Jeff Thyssen & seconded by Mitch Nelson to continue to delegate Marcel Cuperman. Motion Passed Motion made by Jeff Thyssen & seconded by Mitch Nelson to continue to delegate Anne Allen. Motion Passed 3 HEAT TREATING JUNE 2010 7.0 AUDITOR CONSISTENCY – CLOSED The Staff Engineers presented to the Task Group where there had been a change from the previous audit of +/- 5 NCRs or greater. From the review, four Auditors were highlighted as being involved in a high number of these audits. The Task Group Subscribers recommended to include these Auditors in their oversight audits where possible, and to feedback comments to the Staff Engineers on their auditing performance and style. The Staff Engineers also presented data showing (1) the number of audits an Auditor had carried out since October 2009, and (2) the average number of NCRs per audit has increased. The spread of NCRs among Auditors was 7 average to 3 average, with the mean being 5 average. Discussions were held by the Task Group into possible reasons for this, and they included: 1) Natural Auditor variation. 2) Not following and asking all checklist questions. 3) How in depth an Auditor goes. Discussion amongst those Subscribers who have had NUCAP audits, indicated that the Nadcap audit process is more focused than Subscriber audits. It was agreed that this would be the theme of Auditor training. Top ten checklist questions to be tracked, As part of Auditor Consistency, the Task Group had reviewed the checklist and identified ten questions that should always be asked during an audit. If an NCR is raised during a subsequent audit, then this may show that the Auditor did not fully review this question at the previous audit. This would then require investigation by the Staff Engineer to determine the reasons for this. It is hoped by tracking this information that weaknesses in the Auditor base can be identified. ACTION ITEM: Staff Engineers to review audits where NCRs are raised against the top ten questions, determine the causes and present the data at the October 2010 meeting. (DUE DATE: 18-Oct-10) 8.0 AUDITOR OBSERVATION – CLOSED Since the last Nadcap meeting, 10 Auditor observations have been carried out by Subscribers on Auditors. In general, the Subscriber observers indentified that the Auditors performed a good, in-depth audit. There were opportunities for improvement, and this will be part of the Auditor Training. This information will again be presented at the October meeting. ACTION ITEM: Staff Engineers to present Auditor observation feedback at October 2010 meeting. (DUE DATE: 18-Oct-10) 9.0 COMPARISON CHARTS FOR CONDUCTIVITY TESTING – OPEN A concern was raised during a Nadcap audit that the conductivity tables used when testing aluminum did not match the conductivity meter used for the test. It seems that no tables have been raised for the ‘newest’ conductivity meters. 4 HEAT TREATING JUNE 2010 Boeing reported that they were working with the conductivity meter manufacturer for Boeing parts. There were no comments from other Subscribers. Task Group highlighted this to the Suppliers and warned it may affect readings on thin gauge material where correction factors are needed. 10.0 AUDITOR TRAINING - CLOSED The Sub-Team debriefed the proposed Auditor training agenda. The Auditor training in October will focus on Auditor Consistency. The Sub-Team is to create training presentations. ACTION ITEM : Rob Hoeth to work with Sub-Team to produce presentations for Auditor Training. (DUE DATE: 18-Oct-2010) 11.0 APPEAL ANALYSIS – CLOSED No appeals since February meeting. 12.0 NON SUSTAINING CORRECTIVE ACTION – CLOSED A presentation was given to the Task Group detailing that the current Heat Treating Task Group practice is to include the two prior audits to count non-sustaining NCRs whereas most other Task Groups include only the one most prior audit. It has been requested that Heat Treating standardize with the rest of the Task Groups. After discussion it was agreed that once the NOPs have been modified to reflect the standard practice, then the Heat Treating Task Group would comply. 13.0 MEMORANDUM OF UNDERSTANDING (MOU) WITH MTL The Materials Testing Laboratories (MTL) Task Group has requested that the MOU is updated with the Heat Treating Task Group for Room Temperature Tensile Testing and Metallography. Mitch Nelson and Mark Emerson will be the Heat Treating representatives on the Sub-Team to work this. ACTION ITEM : Mitch Nelson and Mark Emerson to work on Sub-Team with MTL to create MOUs. (DUE DATE: 18-Oct-2010) 14.0 CLASSIFICATION OF FORGINGS AND CASTINGS – CLOSED The Heat Treating Subscribers have produced a table for inclusion in the Heat Treating Auditor Handbook, which shows if the Subscribers consider Forgings and Castings has raw material or parts. This will allow the Auditors to know if a Supplier has classified their furnaces correctly. 5 HEAT TREATING JUNE 2010 ACTION ITEM: Staff Engineers to update the Heat Treating Auditor Handbook. (DUE DATE: 31-Oct-2010) 15.0 MINUTES – OPEN The minutes from the February 2010 meeting were read and accepted. 16.0 CLOSED MEETING DEBRIEF – OPEN Doug Matson (Chair), debriefed the topics discussed during the closed meeting. See closed items in the minutes for details of the debriefing. 17.0 NMC METRICS – OPEN The NMC metrics for May 2010 were shown to the Task Group. All the metrics for Heat Treatment were Green and acceptable. 18.0 AC7102 CHECKLIST BALLOT – OPEN All of the ballot comments were reviewed in the open meeting by the Task Group. All comments were either agreed or rejected and the necessary changes made. The results were recorded on the b-frm-03 for this checklist ballot. The Checklist will now be balloted as an Affirmation ballot for approval and discussed at the October meeting. ACTION ITEM : Staff Engineer to ballot AC7102 checklist as an Affirmation ballot.(DUE DATE: 18-Oct2010) 19.0 AC7102/5 CHECKLIST BALLOT – OPEN All the ballot comments were reviewed in the open meeting by the Task Group. All comments were either agreed or rejected and the necessary changes made. The results were recorded on the bfrm-03 for this checklist ballot. During the meeting, Mitch Nelson agreed to review and reformat the AC7102/5 checklist. To standardize the terminology with the ASTM specifications with regards to ‘standardization’ and ‘verification’ of the hardness machines. This will be presented at the October 2010 meeting. The AC7102/5 checklist will be held until all modifications are brought by Mitch Nelson to the October meeting. It was also agreed that the definition of where and how to calculate hardness machine error would be removed from AC7102/5, and added to the Auditor Handbook. Mitch Nelson agreed to supply the text for the Auditor Handbook. ACTION ITEM: Mitch Nelson to supply recommendations for revision to the AC7102/5 checklist. (DUE DATE: 18-Oct-2010) ACTION ITEM: Mitch Nelson to supply wording for how and where to calculate hardness machine error, for inclusion in the Auditor Handbook. (DUE DATE: 31-Oct-2010) 6 HEAT TREATING JUNE 2010 20.0 AUDITOR ADVISORIES – OPEN The four Auditor Advisories raised since the February 2010 meeting were reviewed. The Auditor Advisories will be added to the Auditor Handbook. ACTION ITEM: Staff Engineer to add to Auditor Handbook. (DUE DATE: 31-Jul-10) 21.0 PLANNING AND OPERATIONS DEBRIEF – OPEN Doug Matson debriefed the Task Group on the Planning and Operations meeting. It was reported the following decisions have been made: 1) Closing NCRs by an Auditor on site is to be stopped. 2) Prior to an audit, when a Supplier sends their procedures to the Auditor, if the Supplier subsequently makes changes to those procedures, they will have to inform the Auditor of the changes. 3) A survey was sent to the Task Group chairs to get their feedback on “Checklist-on-Demand”. 4) A brief presentation was given by Doug Matson on Auditor consistency. This topic was agreed to be transferred to an NMC Standardization Committee. 22.0 HTSTSTG DEBRIEF – OPEN Due to the low number of Suppliers attending the meeting, no discussions were held. 23.0 SUPPLIER ALLOCATION LIST – CLOSED The Supplier allocation list for Subscriber reviewers was completed. This list will be forwarded by the Staff Engineers to the Task Group Subscribers. ACTION ITEM: Staff Engineers to forward Supplier Allocation listing to the Task Group Subscribers. (DUE DATE: 31-Jul-10) 24.0 MEETING AGENDA FOR OCTOBER 2010 – CLOSED The following items will be included in the meeting agenda for October 2010. 1) Auditor consistency. 2) AC7102/5 Hardness Testing checklist review. 3) AC7102/6 HIP checklist review. 4) SE Delegation. Draft agenda to be sent to all Task Group Subscribers, requesting further agenda items. ACTION ITEM: Staff Engineer to send draft agenda to Subscribers requesting further agenda items. (DUE DATE: 14-Jul-10) 25.0 AUDITOR CONSISTENCY STANDARDISATION SUB-TEAM DEBRIEF – CLOSED Jeff Thyssen gave a debriefing of the meeting held by the NMC Standardization Committee looking into Auditor Consistency. 7 HEAT TREATING JUNE 2010 At the present time, Nadcap does not have a way of measuring Auditor consistency. There is also no measure for comparing the Auditor consistency among Task Groups. The way consistency is being approached at this time is through regular training of the Auditors, but we have no measure of how successful this is. The Standardization Sub-Team will start working on this, and will start by trying to determine the root cause of the variation between Auditors. 26.0 ANY OTHER BUSINESS – CLOSED Task Group requested to be informed by email when there is a new Auditor or when an Auditor leaves. ACTION ITEM : Staff Engineer to email Task Group Subscribers when a new Auditor is hired, or when an Auditor leaves.(DUE DATE: 18-Oct-2010) Silvia Baeza has translated AC7102 into Spanish. This version of the checklist will be reviewed by Will Macias and agreed for content. The checklist will then be posted on www.eAuditNet.com. ACTION ITEM: Will Macias to review and agree to the Spanish translation of AC7102 checklist. (DUE DATE: 18-Oct-2010) The Task Group was asked if there should be an accreditation program for Sub contract Pyrometry calibration providers. The following answer was given: This topic was discussed five years ago at the Task Group meetings. The Task Group does not see any changes to alter the decision, there is no value added for an accreditation program. A question from a Supplier was reviewed. This was regarding inclusion of additional specifications covering portable hardness testers. The Task Group gave the following answer: The Task Group believes that this is a Subscriber Engineering decision. This is outside the Task Groups authority, and is not a Nadcap decision. ADJOURNMENT – 24-Oct-2010 – Meeting was adjourned at 12:15 p.m. Minutes Prepared by: Jerry Aston (jerry.aston@pri-europe.org.uk) 8 HEAT TREATING JUNE 2010 ***** For PRI Staff use only: ****** Are procedural/form changes required based on changes/actions approved during this meeting? (select one) YES* NO *If yes, the following information is required: Documents requiring revision: Who is responsible: Auditor Handbook M Cuperman Due date: 31-Oct-2010 9