Annual Review - Summary Sheet Title: Support for the Ethiopian Health Sector Development Programme (Federal Ministry of Health Millennium Development Goals Performance Fund) Review period: October 2013 - November 2014 Programme Value: £275 million Review Date: November 2014 Programme 202990 End Date: March 2015 Code: GB-1- Start Date: Oct 2011 Main Acronyms Used: ANC Antenatal care BEMOC Basic Emergency Obstetric Care CEMOC Comprehensive Emergency Obstetric Care EDHS Ethiopian Demographic and Health Survey FMoH Federal Ministry of Health HMIS Health Management and Information System HSDP IV Health Sector Development Plan IV JFA Joint Financing Agreement MDG Millennium Development Goals MDGPF Millennium Development Goals Performance Fund PBS Promotion of Basic Services Programme PFSA Pharmaceutical Fund and Supplies Agency PNC Postnatal Care SBA Skilled Birth Attendance SPA Service Provision Assessment Smart Guide i Summary of Programme Performance Year Programme Score Risk Rating 2012 A Medium 2013 A Medium /High 2014 A Medium/ High Summary of progress and lessons learnt since last review The Millennium Development Goals Performance Fund (MDGPF) is a multi-donor fund which is managed by the Government of Ethiopia. DFID’s funding is used to provide essential medicines, medical equipment, train health workers, and strengthen health systems in all regions of Ethiopia. The provision of medical equipment and medicines is one of the key drivers for individuals attending health centres and receiving medical care and for that reason, this review looks at the effects this programme has had on key health indicators in Ethiopia. In this review period the programme has supported a national reduction in the under-five mortality rate, maternal mortality rate and stunting prevalence in under-fives. There is strong evidence that Ethiopia’s plans and budget allocations are effective in improving health indicators, and Ethiopia has delivered impressive progress on its Millennium Development Goals (MDGs). DFID’s support to MDGPF continues to provide good value for money, due largely to cost savings achieved through the bulk purchase of consumables and improvements in efficiency and productivity. In summary, every pound DFID invests through MDGPF provides three pounds of value (non-discounted). In October 2011, DFID approved providing £275 million over four financial years (October 2011 – early March 2015) to support the delivery of Ethiopia’s current five-year Health Sector Development Plan (HSDP IV 2010 - 2015) and accelerate progress towards the health Millennium Development Goals (MDGs). This review covers 20141, during which a total of £87m was disbursed by DFID. This included an additional £12m against the £75m initially committed for the year. The UK’s support to HSDP IV is channelled through the multi-donor MDGPF programme which is administered by the Federal Ministry of Health (FMOH). The MDGPF is designed to provide harmonised and aligned support to the FMOH and partially fill its funding gaps in implementing HSDP IV. During 2013/14, MDGPG resources have been used to procure essential medicines, vaccines, contraceptives, medical equipment and ambulances. In addition, it has been used to pay for health system improvements in underserved areas, including the renovation of health centre infrastructure and staff training. During this reporting period, the MDGPF has continued to support the delivery of HSDP IV’s ambitious targets. Recent data shows positive trends on the following high level impact indicators: a reduction in the under-5 mortality rate from 88 per 1,000 live births (2011) to 68;2 a reduction in the maternal mortality ratio from 676 per 100,000 live births (2011) to 4203; a reduction in the total fertility rate from 4.8 (2011) to 4.1; and a reduction in the stunting prevalence in children under-5s from 44% (2011) to 40%4. 1 Roughly equivalent to Ethiopian Financial Year 2006. 2 See http://www.countdown2015mnch.org/documents/2014Report/Ethiopia_Country_Profile_2014.pdf 3 Ibid 4 A breakdown of 41.1% male / 39.2% female; 45% poor / 25.7% rich. See HSDP IV Annual Report 2013/14 Smart Guide ii The MDGPF has also made significant progress on reducing regional and gender inequalities through primarily directing resources towards improving health indicators in the four developing regional states of Ethiopia and targeting women and children. Value for Money: The programme continues to provide good value for money. Through its direct focus on procurement, the economy of the health system overall has improved due to lower unit prices for drugs and other consumables, bulk purchasing of equipment, improved forecasting, and reductions in wastage from improved warehousing and transportation and logistics efficiencies. Even with a very conservative estimate of benefits, based only on a partial calculation of those outcomes that can be estimated, the benefit-cost ratio for this programme is 3.55 which is equivalent to ever £1 of DFID funding producing £3 of benefit (non-discounted). Lessons learnt: 1. The new data on the high level impact indicators shows that there has been impressive progress in the health sector, supported by MDGPF, which indicates that Ethiopia is on track to deliver on its national targets. There is a very high likelihood that it will also deliver on the internationally-set health MDGs5. 2. Overall there have been improvements and expansion of key maternal and child health interventions, although some of the ambitious service coverage targets have not been met and certain indicators, defined and measured by the FMOH, do not meet WHO recommended measurement standards6. 3. Inequity in health has gained higher level attention, supported by the MTR findings and a new FMOH directorate for Health Systems Special Support, which is focused on four developing regional states. New studies are underway through UNICEF and the Bill and Melinda Gates Foundation to better understand how to tackle inequalities in access and use of services, and the low demand for services, particularly in the four developing regional states. FMOH seem receptive to trialling new approaches to address these challenges and serve hard to reach mobile populations. 4. DFID can play an important policy dialogue role on future Health financing. This is an area where the government has recognised it needs to do more to understand the lessons from elsewhere and revisit what future financing options are available. 5. The fund provides predictable multi-year financing to support health targets at the federal level. Through the use of government management systems, the fund is considered good value for money with low overhead costs. Summary of recommendations for the next year 1. Project Completion Report - DFID support to the MDGPF ends in March 15 and the Project Completion Report is due in June 2015. However as data for the Project Completion Report will not be available until October 2015, it will be advisable to consider a non-costed extension until December 2015 so that the programme continues until the PCR data is obtained. It is also recommended that work on the follow-on programme should starts as soon as possible, in order to help the GoE to sustain and consolidate the momentum gained during the last five years. 2. New Joint Financing Agreement (JFA) or a similar platform for multi-donor coordination – In 2015, the MDGPF Joint Financing Agreement (JFA) is due for revision and DFID needs to 5 Ethiopia has already achieved the MDG 4 target of reducing child mortality by two-thirds between 1990 and 2015 and has made significant progress towards the MDG 5 target by reducing the maternal mortality rate from 1,400 in 1990 to 420 per 100,000 births in 2013 6 The Service Provision Assessment (SPA), and Service Delivery Indicators (SDI) survey have been completed. Once this data is released it should provide an update on coverage and quality of services being delivered. Smart Guide iii determine prior to then what kind of mechanism is preferred for the follow-on of this programme. Revising the JFA and agreeing new terms will be an important process for DFID to engage with, together with FMOH and other donors. 3. Equity –To attain further progress on health outcomes in the future, it will be essential to focus on developing regional states, areas and groups with low health coverage. Mechanisms for doing this should be assessed, including the possibility of an allocation formula. This should include increased support to harder to reach populations such as those living in pastoralist and remote regions, the very poor, and marginalised or vulnerable groups. The new health Business Case design work should review the options for delivering on this. 4. Coverage and quality of services – As progress is made on coverage of services, attention should shift to improving and monitoring the quality of key services (against WHO standards) particularly Skilled Birthing Attendance, Antenatal Care (+4 visits), and Postnatal Care. DFID should follow up on the findings of the Service Provision Assessment (SPA) and lobby for the HSDP 2015-20 results framework to include internationally recognised indicators for measuring quality of services. 5. Management of Risk. Close, ongoing monitoring of all financial and procurement actions is recommended, with specific focus on monitoring the financial and procurement decisions of the Pharmaceutical Fund and Supplies Agency (PSFA) as this is where the majority of MDGPF funds are used. A more comprehensive, (MDGPF) programme-specific, risk matrix should be developed for the next Business Case. A. Introduction and Context (1 page) DevTracker Link to Business Case: DevTracker Link to Log frame: http://iati.dfid.gov.uk/iati_documents/3717737.docx http://iati.dfid.gov.uk/iati_documents/4546901.xls Outline of the programme The MDGPF is a pooled donor fund managed by the FMoH and governed by a Joint Financing Agreement which was signed by the GoE and Development Partners in January 2012. The Fund provides sector support to the FMOH to allow the Ministry to implement its HSDP IV and deliver progress on the health MDGs. The MDGPF is making a significant contribution to expanding physical health infrastructure in Ethiopia and increasing the network of Health Extension Workers (HEWs) in order to improve the coverage of health services. A particular emphasis is placed on the priority but underfunded areas of maternal and child health, and health system strengthening in the Developing Regional States. In 2013/14 nearly two-thirds of the MDGPF resources were used for procuring pharmaceuticals and medical supplies, through PSFA. Other areas of the MDGF spending include: training of health providers and administrators; the Health Extension Programme (HEP); and improvement/renovation of essential health infrastructure. The HEP serves as the primary vehicle for the prevention, health promotion, behavioural change communication, and basic curative care which aims to achieve universal coverage of primary health care. Since the initiation of this phase of MDGPF in 2011, Ethiopia has significantly increased the number of health facilities and providers, it has extended services to those who have not yet been reached and contributed to an improvement in both the quality and effectiveness of health care provision. Smart Guide iv B: PERFORMANCE AND CONCLUSIONS (1-2 pages) Annual outcome assessment: The expected outcome from the MDGPF is an increased access to and improved quality of health services. Based on the assessment of progress against the outcome milestones MDGPF is on track to achieve its set outcomes. There is good data available which confirms that the programme has met three out of the four outcome indicators during this review period. Outcome Indicator 1: An increase in the Contraceptive Prevalence Rate (CPR). The contraceptive prevalence rate has increased from 28.6% (2011) to 41.8% (2014) amongst married women and the gap in contraceptive use between rich and poorer sections of the society has marginally declined.7 Whilst the national contraceptive acceptance rate has not increased as much as expected, it is on the right trajectory and has improved from 61.7% (2011) to 63% (2014) reversing the declining trend of the past two years. The acceptance rate has also increased in the developing regions,8 but it still lags significantly behind the national average. Overall this indicator has been met. Outcome Indicator 2: An increase in the percentage of births delivered with skilled birthing attendants. The percentage of births delivered by a skilled birth attendant has increased using data from both the Health Management and Information System (HMIS) and the Ethiopian Demographic and Health Survey (EDHS). The HMIS data shows skilled birth attendance has increased substantially from 16.6% (2011) to 40.9% (2014), with significant increases also in the developing regions. EDHS data confirms this trend, although with an increase from 10% (2011) to 14.5% (2014) with the gap between the rich and the poor decreasing.9 The variation between the HMIS and EDHS may be explained by the differing methodologies between the studies – i.e. HMIS counts deliveries by HEWs as skilled deliveries whilst EDHS excludes deliveries by HEWs. Overall this indicator has been met. Outcome Indicator 3: An increase in the percentage of children immunized. The Children’s Immunization Coverage amongst 1 year olds is currently 82.9%. This is an increase from last year (77.7%) but is below the ambitious target for this period (89%). In 2011 the number of children under 23 months vaccinated for measles was 55.7% which has increased to 86.5% during this period, and is on track to reach the 90% target for measles in coming months. Regional variations in full immunisation coverage exist, with the highest coverage in SNNPR (96.2%) to lowest in Gambella (40.2%). Overall this objective has been met. Outcome Indicator 4: An increase in out-patient attendance per capita Outpatient attendance per capita has increased from 0.3 (2011) to 0.35 (2014). Whilst this is on the right trend, the increase is well below the desired milestone for this period (0.65). This indicator has not been met. Overall output score and description The overall output score for the MDG PF is an A (met targets). However, the programme could have scored higher due to the positive performance against the outcomes and positive trajectory for meeting the impact targets. This score is a result of a combination of factors including very ambitious targets having been set in the HSDP-IV (and used in the DFID Logframe), and scoring not being possible for 7 indicators due to an absence of either milestones or data. 7 In 2011 The Contraceptive Prevalence rate was 48% rich / 13% poor amongst married women. It is now 60% rich / 27% poor. No data is available for all mothers. See Mini Ethiopian Demographic and Health Survey 2014. 8 In 2011 the Contraceptive Acceptance Rate in developing regions was : 7.1% Somali, 6.4% Afar, 13.5% Gambella, 38.9% BG. It is now 10% Somali, 27% Afar, 10% Gambella, 40% BG. See HSDP IV Annual Report 2014. 9 In 2011 the proportion of rich to poor people having births delivered with skilled birthing attendants was 26.8 (45.6% rich / 1.7% poor). In 2014 this narrowed to 10.3 (55% rich / 5.3%) poor. See Mini Ethiopian Demographic and Health Survey 2014. Smart Guide v Overall conclusions across all outputs During 2013/14 the FMOH made a focused effort to accelerate the reduction of maternal mortality, through increased political commitments, financing and social mobilisation. The most notable success has been on increasing the Contraceptive Prevalence Rate. While positive progress has been made on a number of indicators at a federal level, significant differences by region, location (urban/rural) and income group remain. The challenge areas are to continue to increase the regional coverage and quality of health interventions. At output level, progress can only be scored for 7 out of the 14 indicators, due to absence of milestones for 4 indicators and absence of data available for 3 indicators. For those indicators with no milestones, an analysis of the trend data shows that performance has continued to improve compared to last year and is on a positive trajectory. Key lessons 1. Overall there have been improvements and expansion of key maternal and child health service interventions, although some of the ambitious service coverage targets have not been met. The challenges exist with regards to the inequities in access and use of services, with large variations between and within regions. Two examples are provided below: Contraception Prevalence Rate (CPR). While positive overall progress has been made on CPR significant gaps exists between urban (60%) and rural (39%) areas and between regions (Addis 57%, Somali 1%), and there is still a large unmet need amongst adolescents. Skilled Birthing Attendance (SBA). The place of delivery and who provides assistance during delivery varies significantly by income quintile and location. 94% of the poorest women deliver at home and 4.5% receive care provided by skilled provider (doctor, nurse or midwife), while 50% of the richest women deliver in public health facilities and 56% receive care from a skilled provider. SBA ranges from a low of 15% in the Somali region to a high of 86% in Addis Ababa. The 2014 DHS found the main reasons for women not attending a health facility for delivery were because they believed it to be ‘not necessary’ or not customary. To address this, coffee ceremonies have been introduced at maternity wards in health facilities, to encourage patients to feel that they are ‘at home’ and traditions are being followed. This also provides an opportunity for patients to share knowledge and raise awareness of health measures. 2. Coverage and quality of services. Progress has been made on service coverage but there are still challenges around the quality of services, particularly on ANC4+, SBA and PNC, which need to be addressed and more systematically monitored. 3. Partner Coordination. As more contributors, like the World Bank, GFATM and USAID join the MDGPF, the coordination and alignment challenges will increase. New donors entering MDGPF bring with them new requirements and procedures making management of the fund more complex. 4. Risks - DFID (and other donors) policy dialogue has been focused on management of risk, related to the areas for improvements identified in previous financial and procurement audits. Over the last year significant action has been taken to address the identified weaknesses. Key actions Equity – Close monitoring of progress is advised at regional and sub-regional levels along with a continued push for a better analysis and understanding of the barriers to access by certain population groups (political, social, cultural and economic). DFID, in partnership with MoH, should endeavour to make future policy level dialogues more evidence based, through utilising work such as the equity assessment which has recently been commissioned. Smart Guide vi Quality – As progress is made on coverage of services, attention should shift to improve and monitor the quality of services (against WHO standards), particularly on ANC4+, SBA and PNC. Partnership – DFID should step up its partnership engagement to maintain the harmonised working of donors around the MDGPF, and to ensure political realism around FMOH’s future plans to shift more to Performance Based Financing. DFID Policy Dialogue – DFID should balance its dialogue between a focus on risk management and other technical issues such as equity, quality of services and health financing. Risk – Actions from financial and procurement audits should be closely monitored to ensure follow up. Project Completion Report – DFID should start preparation for the Project Completion Report as soon as possible. This should include a comprehensive analysis of the progress on output, outcomes and impact data for the MDGPF. Has the logframe been updated since the last review? Yes it was updated since the last AR. The risk of output 4 was downgraded from medium to low, and some indicators were dropped due to a lack of data. No further changes are recommended prior to the Project Completion Report as the next year’s plan has been approved and DFID’s last disbursement has already been made. Smart Guide vii C: DETAILED OUTPUT SCORING (1 page per output) Output Title Reduced fragmentation and increased efficiency of donor assistance Output number per logframe 1 Output Score A+ Risk: Low Impact weighting (%): 30 Risk revised since last AR? No Impact weighting % revised since last AR? No Indicator(s) Milestones Progress Score 1.1 Number of Donor Partners channelling support through the MDGPF according to the Joint Financing Agreement 1.2. Percentage of total funds to the health sector at federal level channelled through MDGPF An increase on the previous year (11 committed, 6 disbursed under the JFA) In total 11 Donor Partners committed to supporting MDGPF, of which 9 disbursed funds under the JFA.10 A A 10% increase from the previous financial year (previously 25% of funds disbursed to the health sector were channelled through MDGPF.) In this review period, 612.9 million USD was disbursed to the health sector, of which 234.7 million USD was channelled through MDG PF (a 76.1% increase on last year) A++ Key Points During this review period, total donor fund disbursement to the health sector was USD 612 million, of which USD 234.68 million was channelled through MDGPF (38.3% of the total). This represents a 76.1% increase on last year, when USD 133.23 million was channelled through MDGPF. The large increase in the percentage of total funds to the health sector channelled through MDGPF was largely due to GAVI and the World Bank joining MDGPF. 11 Donor Partners committed to channelling support through MDGPF this year, of which 9 Donor Partners disbursed those commitments under the JFA. This is due to the Italian Cooperation not disbursing its committed funds and the World Bank not yet signing the JFA. Summary of responses to issues raised in previous annual reviews (where relevant) During this review period the percentage of funds channelled through MDGPF increased by 76.1% in comparison to last year. This is a significant increase in relative share. DFID continues to play a strong role in promoting harmonisation of funds to the health sector, through encouraging other Donors to commit to channel money through MDGPF and adhere to the Joint Financing Agreement. In 2014 the EU provided funding via UNICEF to MDGPF. GFATM is also considering channelling a proportion of its funds through MDGPF and USAID has shown interest in doing the same. Out of the 11 donors in 2013/14, DFID was the largest contributor to the MDG PF (60%) with a total contribution of 142.6m USD (above the 110.7m committed) (Figure 1). With new large funders disbursing funds to the MDGPF DFID’s contribution has steadily decreased from nearly 80% in 2011/12 to 60% this year. As new donors enter the MDG, the FMOH has had to respond to new demands to earmark funds, set up separate sub accounts, additional audit requirements, and agree performance indicators. These demands will inevitably increase the complexity of the overall coordination, management and reporting on the fund. The effectiveness of the HMIS system has continued to be one of the focus areas for donor policy dialogue and was discussed during an IHP+ mission, and is being monitored on a 6 10 The WB is not a signature to the JFA but disbursed funds using a P4R mechanism, whilst the Italian Cooperation is a signature to the JFA but did not disburse the funds committed. Smart Guide viii monthly basis by the WB. Also, through the Promotion of Basic Services (PBS) programme, a data quality assessment was made in health, which identified the strengths and weaknesses of the information systems and made recommendations on how to address these. Figure 1. MDGPF Disbursements EFY 2001-06 (source- FMOH, EFY 2006Annual performance report Recommendations Strong DFID Policy dialogue and coordination amongst donors is required to maintain the harmonised working of donors around the MDGPF. This is likely to become more complex and increasingly challenging in future, particularly if GFATM and USAID also join. Possible future support from the new Global Financing Facility, may also bring further changes, which will need to be considered and addressed in the revised Joint Financing Agreement for the MDG PF. As MDGPF grows in size and in number of donors, DFID should consider whether there is a need for a MDGPF Secretariat in the future to ensure full oversight of the programme. Output Title Pillars of the health system strengthened Output number per Logframe 2 Output Score A Risk: High Impact weighting (%): 30 Risk revised since last AR? No Impact weighting % revised No since last AR? Smart Guide ix Indicator(s) 2.1 Per capita government expenditure for health (USD) 2.2 Percentage of service delivery sites with live saving Maternal / RH medicines available 2.3 Proportion of Health Centres with available Basic Emergency Obstetrics and Neonatal Care services 2.4 Proportion of hospitals with available Comprehensive Emergency Obstetrics and Neonatal Care services 2.5 Proportion of Health Centres providing Integrated Management of Neonatal and Childhood Illnesses Milestones Progress USD11 Score An increase from the previous financial year (previously 5.27 USD per capita) There is no milestone for this period 5.96 per capita was spent on health during this period. A No data is currently available. N/A 95% of Health Centres having available Basic Emergency Obstetrics and Neonatal Care services. 98% of hospitals having available Comprehensive Emergency Obstetrics and Neonatal Care services. 97% of Health Centres provide Integrated Management of Neonatal and Childhood Illnesses No data is currently availablePending on the release of SPA data N/A No data is currently available. Pending on the release of SPA data N/A 89% of all Health Centres provided Integrated Management of Neonatal and childhood illnesses. B Key Points Ethiopia’s per capita national health expenditure was around 21 USD in 2011, up from 16 USD in 2007 but significantly less than the low income country average of US$31 and the WHO recommended level of $60 by 2015.12 Although full data13 to assess the total government expenditure on health since 2011 is not available, during this review period per capita government regional expenditure on health increased from 5.27 USD (2012/13) to 5.96 USD (2013/14). No data was available for the percentage of service delivery sites with Maternal medicines; the percentage of Health Centres with Basic Emergency Obstetrics and Neonatal care services; or the Percentage of Hospitals with Comprehensive Emergency Obstetrics and Neonatal Care services and so these indicators could not be scored. However, significant actions have been taken during the review period to improve these health indicators. In the future, DFID should work with the Government of Ethiopia to improve data collection, so that progress within these indicators can be regularly captured. In 2013/14 the number of health centres providing Integrated Management of Neonatal and childhood illnesses (IMNCI) increased from 2,373 to 2,967. This resulted in 14% increase in the percentage of Health Centres, from 75.5% (2012/13) to 89% (2013/14), providing these services, but was lower than the targeted milestone. Summary of responses to issues raised in previous annual reviews (where relevant) During this review period, a large proportion of the policy dialogue of the health sector and MDGPF meetings focused on responding to the financial and procurement audits and putting in place actions plans to monitor the follow up. Disaggregated data on stock outs, at lower levels, continues to be difficult to obtain and monitor. DFID is supporting a new programme targeting the developing regions which focuses on tackling the demand side barriers which prevent people from accessing and using public health services. As lessons are learnt from this programme they should be fed into MDGPF. The previous AR warned against the use of ambitious milestones from the HSDP. Milestones in the next programme should be carefully considered to ensure that they are realistic. 11 Note: both the milestone and progress is calculated using per-capita regional allocation, reported in HSDP IV Annual Report as 116.43 ETB per capita – regional allocations. (Conversion at 1 ETB = 0.0512 USD) 12 13 The per capita – national allocation as reported in HSDP IV Annual Report. Total expenditure on health by federal and regional governments, and by Woreda, city and facility administrators Smart Guide x Recommendations A number of outputs were not achieved due to overambitious milestones. DFID to work with the FMOH in preparation for the Project Completion Report to obtain data for all indicators. DFID future policy dialogue should focus more on equity and quality of services (eg. B/CeMOC) Where possible, support PFSA / FMOH to provide reliable, disaggregated data on stock outs. Output Title Health Extension programme Output number per Logframe 3 Output Score A Risk: Medium Impact weighting (%): 25 Risk revised since last AR? No Impact weighting % revised since last AR? No Indicator(s) Milestones Progress Score 3.1 Ratio of Health Extension Workers to population 3.2 Focused antenatal care coverage (1+ visit) (EDHS data). 1 : 2,500 (HEW: Population) There was no milestone for this period. 1: 2,39514 A N/A 3.2a Narrowing gap between rich and the poor in focused antenatal care coverage (1+ visit) (EDHS data). Narrowing gap in comparison to 2011 baseline (74.9% rich / 17% poor) 76% of women receive care at least 42 days after delivery. In 2011 43% of women received antenatal care. This increased to 57.515 in 2014. 77.3% rich / 23.7% poor.16 66% of women received care at least 42 days after delivery (increase from 50.5%). B In 2011 6.7% of women received postnatal care within 2 days of delivery. This has increased to 13.2% during this period. N/A 3.3 Postnatal care coverage (women who receive care at least once during postpartum (42 days after delivery)). (HMIS data). 3.4 Postnatal care coverage by health provider within two days of delivery (EDHS data). There was no milestone for this period A Key Points The health extension programme (HEP) has been the flagship programme adopted for increasing the coverage of maternal and child health services. HEP is an innovative community-based strategy to deliver preventive and promotive services and selected high impact curative interventions. It brings community participation through creation of awareness, behavioural change, and community organization and mobilization. It also improves the utilization of health services by bridging the gap between the community and health facilities through the deployment of Health Extension Workers (HEW). 14 This was calculated using 35,907 HEWS against an estimated population of 86 million. This is calculated over the previous five year period. See Ethiopia Mini-Demographic Health Survey 2014 16 See Ethiopia Mini Demographic and Health Survey 15 Smart Guide xi During this reporting period the ratio of HEW to Population met the milestone. However, the total number of HEWs has decreased from 36,336 HEWs (2013) to 35,907 HEWs (2014) and the ratio has increased from 1 HEW: 2334 population (2013) to 1 HEW: 2395 population (2014). This is due to an over recruitment of HEWs during the last period, which prioritised the quantity of HEWs over the quality of training they had been given. Box 1: Health Extension Workers Adverse pregnancy outcomes can be minimised or avoided altogether if antenatal care is received early in the pregnancy and continued through delivery. The World Health Organization (WHO) recommends that a woman without complications should have at least four antenatal visits, the first of which should take place during the first trimester. The 2014 DHS data shows that 57.2% of women made one ANC visit during their pregnancy, however just 32% percent of women made four or more ANC visits. The gap between rich and poor access to ANC continues to be large with some slight decrease in 2014. 24% of the poorest income quintile receive ANC from a skilled provider (doctor, nurse, midwife, auxiliary nurse), compared to 77% from the richest quintile. Urban rural variations are also high and urban women make their first ANC visit more than a month earlier (4 months) than rural women (5.2 months). Health Extension Workers are selected by their local community, but must be female, at least 18 years old and speak the local language. Females are selected as most health education delivered by HEWs is related to issues affecting mothers and children. Female HEWs are therefore more likely to be culturally accepted and trusted by communities. The progress of HEWs in Ethiopia was reviewed in May 2013 by an independent review team on behalf of FMoH and HSDP. They found that HEWs have significantly increased both demand and access to Maternal, Neonatal and Child Health Services. HEWs conduct regular household visits to deliver 16 educational packages of healthcare prevention and promotion of basic health messages. This includes information on hygiene and environmental santiation, disease prevention and control, family health services, and basic health education. HEWs have been instrumental in educating women on the danger signs in pregnancy, birth preparedness, motivating women to receive antenatal care, and providing safe and clean deliveries at health posts. Acceptability of HEWs by local communities have improved, as have the skills of HEWs, the scope of their work and their confidence in conducting tasks. This has been aided through regular skills improvement courses and Integrated Refresher Training. According to the 2014 DHS data the level of postnatal care coverage is extremely low, with just 13.2 percent of women receiving postnatal care within two days (as recommended) and 81.6 percent of women receive no postnatal check-up at all. There are large differences between DHS and HMIS data, with DHS reporting the proportion of women receiving postnatal care at least 42 days after delivery as 17%, and HSDP EFY 2006 reporting post natal care coverage as 66.2% (up from 50.5% the previous year). This is due to the reports using different methodology, DHS is based on results from household surveys whilst HSDP using government records. We have previously used HSDP results and so in this annual review, for reasons of consistency, we have continued to use HSDP data. However the large discrepancy between the data sets has been noted and is being investigated. Summary of responses to issues raised in previous annual reviews (where relevant) A MTR was conducted in 2013, to review progress against the HSDP and MDGPF. A long list of recommendations resulted, which were discussed between the FMOH and the donors and a reduced list of actions was agreed. This included actions to improve community ownership, maximise resource mobilisation through improving financing and building the capacity of the health insurance agency; improvements to the quality of service delivery in hospitals; increasing the numbers of staff trained in Public Health Emergency Management; improving the supply of pharmaceuticals; improving health infrastructure and access to services through producing ambulance guidelines, maintenance plans and investment strategies; and increasing the training and governance of staff members. These actions have been subsequently incorporated into the consolidated plan for next year. Smart Guide xii Recommendations A number of outputs were not measurable due to absence of milestones or over ambitious milestones. The development of a follow on to this programme should have clear and pragmatic milestones. DFID needs to encourage FMOH to focus from scaling up to focus on equity and quality of services. An example is during the next HSDP (2015-20) indicators should change from measuring one ANC visit to increase ANC4+. Attention should also shift to promoting earlier first ANC visits and reducing differences between urban, rural populations and within regions. Output Title Output Logframe Risk: Improved community ownership number per 4 Risk revised since last AR? Low Output Score B Impact weighting (%): 15 Yes. Previously Impact weighting % revised Medium since last AR? No Indicator(s) Milestones Progress Score 4.1. Total number of individuals within the Health Development Army network (1:5) 4.2. Percentage of health facilities with boards where the community is represented There was no milestone for this period. 2,289,741 one-to-five groups were set up during this period. N/A 100% 96% B Key Points The implementation of the Health Development Army network was started in 2010/11 with the aim to drive behavioural change and expand safe health practices at community level. Roll out in 2013/14 is described as positive but there are some questions regarding its appropriateness amongst mobile, pastoralist communities. In 2013/14 442,773 Health Development Army groups were set up with 2,289,741 one-to-five networks (i.e., one HDA per five women). Across all regions, the number of oneto-five networks established in this period were: 149,245 in Tigray, 626,953 in SNNPR, 572,802 in Amhara, 880,975 in Oromia, 41,561 in Addis Ababa, 5,510 in Harari, 12,695 in Dire Dawa. With the exception of Addis Ababa, this was an increase in every region. The Health Extension Workers (HEW), supported by the Health Development Army (HDA) at community level, have significantly increased both demand and access to Maternal and Neonatal Child Health services. However, challenges remain regarding the skills of the HDA and appropriateness of this approach in developing regions with dispersed pastoralist communities, where health seeking behaviours are low. As per the legal framework of health service delivery administration, governance and management, health facilities shall be administered by a joint governing body established from the community, staff of the health institutions, and representatives from other government offices. Of the 3,351 functional health facilities (125 hospitals and 3,226 HCs), 3,103 health facilities (123 hospitals and 2,980 HCs) have formed governing bodies, with most of them being functional in 2013/14. The overall risk rating for this output has decreased in relation to last year. This was due to the initial concerns that the HDA model would not gain traction being proven unfounded. Smart Guide xiii Summary of responses to issues raised in previous annual reviews (where relevant) A review of HDA model was conducted which showed that at community level HEWs, supported by the HDA, have significantly increased both demand and access to Maternal and Neonatal Child Health services. In Tigray, the HDA has contributed towards an increase in the uptake of maternal and neonatal health interventions and an increase in the number of deliveries at health facilities. This was partly due to new innovative social strategies such as preparing porridge in health facilities, organizing traditional ambulances and regular meetings with all pregnant women. In 2013/14, efforts have started through PBS, to begin to introduce measures to promote social accountability in health. So far the emphasis has been on getting the processes and procedures in place. Recommendations DFID should continue to work with FMOH and the Demand Creation Programme to test and trial new approaches to reach hard to reach and mobile populations, and improve health seeking behaviours. To continue to collaborate with the Promotion of Basic Services Programme to enhance social accountability in health and promote lessons learning and sharing of findings from these efforts. The risk register should be revised to include consideration that the Health Development Army network, as it now established across Ethiopia, could be used to achieve aims other than those specifically related to improving health, especially in the run-up to Ethiopia’s general election in May 2015. In light of the point above, the overall risk rating for this output should be revised up to medium. D: VALUE FOR MONEY & FINANCIAL PERFORMANCE (1 page) The programme continues to provide good value for money and it has been calculated that £1 of DFID funding achieves the equivalent of £3 of value (not discounted). This is largely due to improvements in productivity and efficiency by PSFA. 73% of the funding DFID provides to MDGPF is used by the PSFA which allows the organisation to purchase public health consumables in bulk, resulting in large efficiency savings. For example, two out of the four drugs procured through MDGPF are purchased at prices below international standards. PSFA has also implemented a number of actions to improve efficiency gains during this period – such as investing in cold storage (allowing for increased purchase of drugs), improving transport times and costs, and improving health centres’ forecasting of their needs. The assessment of value for money should always be based on the Logframe and underlying theory of change, as the assessment requires considering the inputs, the ways efficiency can be assessed against outputs, effectiveness against outcomes, and overall cost effectiveness against impacts. However, the pool fund modality of this programme, as well as DFID Logframe, has some limitations. These include: The MDGPF is merely one source of funds to the health sector, providing inputs that are only relevant alongside inputs from other funding sources (i.e. drugs and equipment funded through MDGPF are of sub-optimal use without complementary inputs to improve their effective use (such as skilled human resources and other supporting infrastructure). DFID Logframe only captures part of the outputs of the health sector; therefore it does not fully represent the whole theory of change. As a result, it is difficult to estimate efficiency measures in a robust manner, because these depend on a good understanding of all health system outputs and the theory of change (ToC). It is recommended that the ToC is revised in the next programme’s business case. Smart Guide xiv Cost drivers of the MDGPF and the health sector as a whole The MDGPF allocates expenditure across a number of areas. (See Table 1.) Table 1 MDGPF Actual Expenditures, 2014 (EFY 2006), USD Actual Expenditures Public Health Commodity Procurement USD Share of total 95,380,266 73% Health System Strengthening 4,816,878 4% Health Service Delivery 266,254 0.2% Maternal Health 14,729,305 11% Child Health 6,359,392 5% Human Resource Development 3,448,467 2.6% Health Extension program 5,770,461 4% Prevention & Control 670,050 1% Miscellaneous 87,850 0% Total MDG PF Expenditure 131,528,922 100% o/w Maternal & Child Health 51,980,331 40% Source: MDGPF 4th Quarterly Report 2006 It is important to note that even within some of the more general categories, funds are spent on maternal and child health. For example, 73% of actual funds were spent on public health commodity procurement, but 26% of these can be directly attributable to maternal and child health. Similarly, 16% of human resource development is for Maternal and Child Health, including training of HEWs. Therefore, although the MDGPF reports that only 20% of resources are directly related to MCH (maternal health + child health + Health Extension programme), further analysis shows that this would be 40%. Economy: MDGPF contribution to key health system cost drivers Nearly 73% of the MDGPF resources were spent on drugs, equipment and medical supplies in 2013/14. Therefore, one of the main ways that the fund contributes to the overall health system is to improve overall economy through the focus on procurement of equipment, drugs, and other consumables. The PSFA has, partly due to the MDGPF, been able to increase the extent to which it purchases in bulk, thereby increasing its negotiating power to reduce unit prices in comparison to international standards. (See Table 2.) For instance, Magnesium Sulphate and Depo Provera were obtained at prices much lower than the international standard (with the price for the latter falling significantly from the price it paid in 2012). Table 2: Drug price comparisons, PSFA vs International prices, US$ Drug Amoxicillin, 125 mg/5 ml suspension, per ml Cotrimoxazole 250 mg/5ml suspension, per ml Magnesium Sulphate, 40 mg/ml, per ml Depo prover, vial 17 PSFA Price 2012 0.44 0.078 PSFA Price 2014 0.0067 0.005 0.070 0.489 International price (seller buyer median prices)17 0.0049 - 0.0066 0.0051 - 0.0048 0.1062 - 0.1002 0.7694 - 1.3 MSH (Management Sciences for Health). 2014. Edition. (Updated annually.) Medford, Mass.: MSH. Smart Guide xv The PSFA has also been able to make efficiency gains in its own operations through: Improving the forecasting of needs of health centres in order to estimate needs over multiple years, increasing the ability to order in bulki; Investing, through the funds in the MDGPF, in warehouses including cold storage to enable proper storage of bulk purchases; Investing in trucks (including those with refrigeration) to reduce transportation costs; Improving processes for clearing customs to reduce the time from arrival at port to delivery to health centres, as well as to ensure proper storage throughout the process; Investing in advanced product management systems to allow tracking of individual lots, to minimise wastage due to expiration. These efficiency gains result in lower overall procurement prices for the system as a whole. Overall cost effectiveness Given the expected achievement of the health system as a whole over the MDGPF period, it is possible to estimate, at least partially, the overall cost effectiveness by ascribing economic value to health outcomes and impacts. The method used here differs from that in the original business case, which vastly under-stated the number of DALYs that could be attributed to DFID’s contribution to the MDGPF. The targets themselves have also been revised to reflect a higher level of contribution to the total health sector budget, which is estimated to be 20% for the MDGPF period. The results are summarised below. For these outcomes alone, the number of DALYs is over 3.5 million, with a value (at GNI per capita of USD 380ii) of over $1 billion. Table 3: DALYs averted as a result of DFID’s contribution to MDGPF Health outcomes attributable to DFID Number of Children vaccinated against measles Number of ITNs distributed Total number of FP users Number of Deliveries by skilled birth attendants Number of women receiving antenatal visits Number of babies breastfeed (nutritional deficiencies averted) Number of TB cases averted Number of Diarrahoeal and respiratory disease cases averted Revised Targets DALYs averted (BC approach) DALYs Avertediii (revised approach) Value of DALYs averted, USD 205,683 813,800 833,209 319 19,100 15,881 128,877 22,569 48,973,274 8,576,141 - 245,381 4,944 - 858,932 16,371 - 568,440 89,240 13,887 1,456 915,990 348,076,022 5,000,000 303,900 375,858 2,550,000 3,617,435 969,000,000 1,374,625,437 Although this is a conservative estimate of the total DALYs averted, based on only a partial calculation of the achievements of the health system overall, it is clear that the programme offers strong overall cost effectiveness. The benefit/cost ratio is 3.55 (non-discounted) on the basis of the value of DALYs averted for these few interventions alone. A full valuation including all of the government health system’s outputs as well as second-round impacts on productivity and economic growth would provide an even greater return. Table 4: Benefit/cost ratio calculation Value of DALYs averted attributed to DFID MDGPF contribution, USD DFID MDGPF contribution, USD Benefit/cost ratio Smart Guide xvi 1,374,625,437 387,348,702 3.55 Quality of financial management Date of last narrative financial report Date of last audited annual statement November, 2014 May, 2014 MDGPF funds are regularly monitored through financial and procurement audits to ensure appropriate management of funds. These assessments found no record of fraud, but highlighted some areas which had room for improvement. These concerns have been noted, raised and discussed through the MDGPF meetings and action plans are now in place, which are being closely monitored through financial audits and regular MDGPF meetings. Financial Audit. The MDGPF received an unqualified external audit report for 2012/2013 (Ethiopian Financial Year 2005). The report showed that all external funds had been used in accordance with the funding agreement and complied with the national laws and regulations. However a few issues were highlighted. Asset registers are not complete Some coding errors at regional level Poor financial management in a developing regional states, with request for update on what actions are being taken to strengthen Financial Systems Overdue advances at Addis Abba Regional Bureau, FMOH, Axum and Addis Ababa University. Last year, the lack of an internal audit report, contrary to the Government’s financial management rules, was of great concern. However, the FMOH has now completed the internal audit for 2012/13 and 2013/14 which are in the process of being verified by external auditors. We will receive these reports in February 2015. Procurement Audit. We identified a number of concerns regarding the latest procurement audit for 2011/12. Most concerned the levels of compliance with Ethiopia’s Public Procurement Agency (PPA) rules in the following areas: restrictive biddings; discretionary power used by the Pharmaceutical Funding and Supply Agency (PFSA) director; multiple purchases from single suppliers; and lack of satisfactory progress in increasing procurement transparency. The PFSA, which falls under the FMOH, has a procurement responsibility for bulk purchases of specialised medical commodities which is quite unique to other Government agencies and has faced challenges adhering to general PPA rules. In recognition of this, specific actions have been taken to replace the director of the PFSA; to suspend guidelines developed by the Agency; and to instruct them to follow the standard Government of Ethiopian public procurement guidelines. A new high level PFSA Board has also been set up that includes staff from the Prime Minster Office, the Ministry of Finance and Economic Development, Public Procurement Agency and the FMOH to oversee and monitor procurements conducted by the Pharmaceutical Funding and Supply Agency. A procurement action plan is in place and being monitored. Since April 2014, there have been two rounds of meetings with the Minsters of Health to assess progress on audit recommendations. We will continue to monitor progress in this area through our quarterly meetings with the Ministers of Health. E: RISK (½ page) Smart Guide xvii Overall risk rating: changes in 2014. Medium at Business Case approval. Last Annual Review rated Medium/High. No Overview of programme risk The programme’s risks are regularly assessed using the Human Development Risk Matrix which was last updated in June 2014. This sets out delivery risk, policy and programme risks, and external risks. The Joint Financing Agreement also contains an Action Plan with actions for strengthening financial and procurement systems. This plan is reviewed and updated every six months. Through these two documents, programme risks are regularly monitored. In the future, the programme could benefit from developing a MDGPF Risk Matrix which combines these documents and allows for systematic overview and regular monitoring of all risks (possibly jointly with other donors). This year, the risk level of Output 4 (improved community ownership) was decreased from medium to low due to concerns that the HDA network would not gain traction being proven unfounded. This risk should be revised up to medium to reflect concerns that the HDA network, now that it is established, could be used for non-health related objectives – such as to propagate election materials in the run-up to Ethiopia’s general election in 2015. The risk register should also include consideration that progress towards MDGs may slow in the run up to Ethiopia’s elections due to a decreased Government focus on health priorities. Regular monitoring of the programme’s indicators is necessary in order to respond quickly to a slow-down in improvement and to take necessary mitigating actions. The MDGPF does not support the Government of Ethiopia’s Commune Development Programme. However, as MDGPF resources are deployed nationwide it is likely to provide medicines, medical equipment and possibly renovate health facilities in areas where the Commune Development Programme is being concurrently implemented. To mitigate this risk, MDGPF only provides funding for the renovation of existing health facilities and does not provide any funding for building new health facilities. Outstanding actions from risk assessment The next Business Case should have a programme-specific, comprehensive risk matrix and risk register which should be monitored and updated regularly. The risk level of Output 4 should be increased to medium. F: COMMERCIAL CONSIDERATIONS (½ page) Delivery against planned timeframe In general, all elements of MDGPF are delivering as expected regarding its timeframe, and overall progress is on track to meet targets by 2015. Performance of partnership (s) During this review period, two additional donors joined the MDG PF, i.e. the World Bank through its Programme for Results (PforR) and GAVI through its Health System Strengthening Support. However, the World Bank is yet to sign the JFA and in the next review period DFID should work with the FMoH and other donors to understand the reasons behind this. Management of Assets All MDGPF assets are governed by Ethiopia’s public financial management systems. To improve the Public Financial Management across Ethiopia, the GoE has followed a systematic “basic first” approach. This included streamlining the PFM cycle through developing legal frameworks, robust planning and Smart Guide xviii budget preparation guidelines, accounting manuals and chart of accounts; moving from a single entry to double entry accounting method to reduce data entry error; preparing training materials in cash management, accounting, internal auditing, procurement; and gradually developing a basic computerized accounting system. The PFM progress made in recent years in Ethiopia has been well documented in the Public Expenditure and Financial Accountability (PEFA) reports that have been conducted at regular intervals in 2007, 2010 and 2014. Ethiopia is currently ranked in the top five countries in the Africa region in terms of PEFA scores. A Fiduciary Risk Assessment (FRA) of the health sector was also conducted in 2011 and found that whilst the environment of internal controls was strong some weaknesses in their application remained. On the basis of the FRA recommendations, the GoE committed in the JFA to: make the FMoH responsible for financial management, accounting, recording and reporting MDGPF ; set up a Board to govern the Pharmaceuticals Fund and Supply Agency (PFSA) prepare quarterly Financial and Activity Reports using a specified format which includes information on sources and uses of funds, budgeted and actual expenditure, Bank statements and proof of bank reconciliation, planned and achieved procurement and distribution activities, and a six month cash flow forecast; regularly publish Reviews and Evaluations including an annual HSDP performance report, HSDP mid-term evaluation and annual joint reviews; and regularly conduct audits, including an annual internal audit, external financial and procurement audit, and prepare and implement an Action Plan to address audit findings/concerns. Despite some delays in producing the audit reports and action plans, the GoE has performed satisfactorily on these commitments. The FMoH has used funds from the HSSP/HPF to their financial management capacity by employing 25 additional auditors, procurement advisors and accountant staff for their Grant Management Unit. A sector PEFA is planned for health later this year which will assess whether the capacity of the FMoH has grown since 2011. G: CONDITIONALITY (½ page) Update on partnership principles (if relevant): The 2014 Country Partnership Principles Assessment (PPA) was valid at the time of this annual review. The 2014 assessment judged that: “Overall, we assess that the Government of Ethiopia remains committed to the underlying principles of our partnership sufficient to continue financial aid. Our concerns prevent us from considering a return to general budget support.” DFID’s new PPA guidance (March 2014) recommends that offices may want to consider undertaking a programmatic partnership principles assessment ahead of disbursements for specific programmes that are channelled through government systems. As per the new guidance, DFID Ethiopia conducted a Programmatic PPA for the provision of sector budget support to the MDGPF in October 2014 prior to the £65m disbursement. Overall we concluded that the Government of Ethiopia has shown strong commitment to improving the health and wellbeing of their citizens and that there is sufficient evidence of the Government’s commitment to the partnership principles to allow the disbursement of financial aid to the MDGPF. Smart Guide xix H: MONITORING & EVALUATION (½ page) Log Frame For the purposes of DFID internal AR process, DFID has selected a number of indicators from the HSDP for monitoring performance, which are set out in a DFID specific log frame. Since the last AR in 2013 one Outcome level indicator were dropped (new acceptors for FP), plus a total of five output level indicators have been dropped from the Log Frame. This includes two indicators on Malaria (due to GFATM now funding these), one on the % of financial recommendations actioned, plus two related to babies and breastfeeding. One new indicator was added to track the Percentage of service delivery sites with live saving Maternal / RH medicines available. With four outputs, the total output level indicators is 14. The challenge is that for this AR that a total of 6 output indicators cannot be scored. Annual Review Process This was primarily a collaborative desk based Annual Review process, with five days inputs by Katie Bigmore (DFID Somalia, HD Lead), seven days inputs by Emily Tofts (DFID Ethiopia, Strategic Adviser) and five days consultancy inputs by Emily Wylde (Consultant focused on VfM). This was overseen by Kassa Mohammed (MDGPF Lead Adviser) and quality assured by Jyoti Tewari (DFID Ethiopia, Senior Human Development Adviser), Angela Spilsbury (DFID Ethiopia HD Team Adviser), and DFID OpEx Team. The review involved consultation with FMOH as well as with other donors (Netherlands) and a half day field trip to Oromia region to visit Mikewa Health Center and Wara Health Post, to consult with woreda and kebele level health staff and to better understand the work of the HEW and HDA. Evidence and evaluation The data used this review has been taken from the Health Sector Development IV (HSDP IV) Annual Performance Report, 2013/14; the Ethiopia Demographic Health Survey 2011, Ethiopia Mini Demographic and Health Survey 2014; the MDG PF Quarterly Financial and Activity Report for the quarter ended July 7, 2014; PBS draft Annual Review 2014, HSSP draft Annual Review 2014, PBS 11th Joint Review & Implementation Review Report October 2014, Woreda and city administrations bench marking survey August 2013. Monitoring progress throughout the review period The MDGPF uses Government of Ethiopian systems and procedures for planning, budgeting, disbursement, financial management, procurements of goods and reporting. This is regulated by a Joint Financing Agreement which defines the responsibilities of partners and how the fund should be governed. The MDGPF is overseen by a Joint Core Coordinating Committee which meets every two weeks and comprises members from GoE and DPs. In addition DFID participated in the Annual Review Field Mission, which examines progress in the various regions and also focuses on key thematic areas. This process feeds into the annual review of the health sector, where outputs and outcome targets and progress are reviewed by the FMoH, Regional Health Bureaux and Development Partners. This includes a review of the contribution of the MDG PF to health sector targets. These sector review processes are supported by the Health Strategic Support Programme (TA fund), which is also DFID supported. Additional review and evaluation data is commissioned and obtained through the Health TA fund which conducted a series of analytical, diagnostic and surveys during the year. Smart Guide xx Progress reports are sent to Development Partners on a quarterly basis and contain information on activities and outputs. The quality and timeliness of the quarterly reports and annual reports have improved during this year. Since April 2014, we have had two rounds of meetings with the Minsters of Health to assess progress on audit recommendations. We will continue to monitor progress in this area through our quarterly meetings with the Ministers of Health. Beneficiary feedback There was no beneficiary feedback sought specific to the MDG fund, nor were there any specific activities that MDGPF supported to assess client satisfaction. There are however other initiatives which have sought feedback from citizens on health services, such as social accountability component through PBS, and citizens benchmarking surveys. The woreda and city administrations bench marking survey (August 2013) involved a two strand review in health which looked at both the availability of equipment, refrigeration and medicines at health facilities, and also involved focus Group Discussions (FGD) with citizens. The data generated through FGD and Citizen Report Card results showed that health services are regarded by citizens as one of the better and improving services in their areas. There are complaints by 13% of citizens that facilities do not have all the necessary supplies. The request is for there to be clear standards of what services can be expected at different levels of facilities health posts. Urban residents were found to be much more critical when it comes to perceived responsiveness of health services than residents in woredas. Beneficiary feedback was also obtained through the PBS 11th Joint Review, Implementation and Supervision Mission which this year focused on Citizen’s Engagement in Tigray National Regional State (October 2014). The review looked at a number of areas including financial transparency, accountability, grievance redress and social accountability (SA). The findings on SA is that a lot has been done to provide training, establish the tools and processes to promote voice and participation. Community members report progress through the creation of a more structured forum for dialogue between citizens service providers and local providers that has improved the participation of the poorest of the poor and vulnerable groups (eg disabled, people with HIV, women, children/youth and the elderly) in problem identification, prioritization, planning, implementation. i For example, for several MDGPF activities, the purchase of drugs was set up as one large order, with delivery to be taken over three years, thanks to the ability to make advance estimations of medium-term needs. ii World Bank, PPP, Atlas method for 2012 iii Brenzel (1993) Selecting an Essential Package of Health Services Using Cost Effective Analysis. World Bank and Harvard Public School of Health. Smart Guide xxi