Municipal Emergency Management Plan
City of Stonnington
Part C2 – Control & Support Agencies
C2. Control and Support Agencies
C2.1 Control and Support Agencies by Emergency
Detailed below is an agreed set of arrangements for the response to identified emergencies within the City of
Stonnington. These arrangements have been tailored to meet local response capabilities based on the
agencies available within the municipality. Support Agencies may be able to offer varying levels of support
from ‘on-ground’ resources to information. It may be appropriate to consult with a number of identified
Support Agencies for advice in relation to any given emergency. It is the prerogative of the Control agency
to formulate action plans for a given emergency in consultation with support agencies.
For certain types of emergency, more than one control agency is shown. Each regional and municipal plan
identifies the relevant control agencies through consideration of normal geographic areas of operation and
resources capacity.
Refer to the Glossary in Part C1 for explanation of abbreviations.
Refer EMMV 2012, page 7-1
Emergency / Threat
Control Agency
Key Support Agencies
ACCIDENT / INCIDENT
Aircraft
Biological materials
Gas leakage
Hazardous material, high consequence
dangerous goods or dangerous goods
Lifts, cranes or scaffolding and amusement
structures
Military aircraft and ships
VICPOL
DH
MFB
MFB
MFB
AMSA, ATSB, MFB, AV
MFB
Gas distribution companies
EPA, AV, VICPOL, WorkSafe (workplace
storage facilities and transport)
WorkSafe
Radioactive materials
Rail and tram
Australian
Defence Force
DH
VICPOL
AMSA, VICPOL, Airservices Australia
Road
VICPOL
MFB
PTV, DTPLI, V/Line, ARTC, MTM, Yarra
Trams, MFB, AV, VICSES
MFB, VicRoads, COS, CityLink
DEPI
DFSV, Primesafe
AGRICULTURE
Chemical contamination of livestock or
produce
Exotic animal disease
Plant pest or disease
DEPI
DEPI
ENVIRONMENTAL
Vertebrate pest/plagues
Pollution into inland waters
Pollution of inland waters
DEPI
MFB
EPA
EPA, PV
PV, Melbourne Water
VICPOL
DEPI
DSDBI (Energy
Sector
Development
Division)
AEMO, Electricity distributors, Energy Safe
Victoria, DEPI
ESSENTIAL SERVICE DISRUPTION
Food supply, critical infrastructure damage
or disruption
Electricity
Last amended: August 2014 V1.0
Page 1 of 6
Municipal Emergency Management Plan
Emergency / Threat
Natural gas
City of Stonnington
Part C2 – Control & Support Agencies
Control Agency
Key Support Agencies
AEMO, DSDBI (Earth Resources
Regulation Victoria), Energy Safe Victoria,
Gas distribution companies
Public transport
DSDBI (Energy
Sector
Development
Division)
DSDBI (Energy
Sector
Development
Division)
PTV
Roads/bridges/tunnels
VicRoads
Water and sewage
DEPI
DTPLI (Emergency Risk and
Resilience)
COS, CityLink, DTPLI (Emergency Risk
and Resilience)
Water authorities, DH, COS
MFB
MFB
MFB
VICPOL
MFB
WorkSafe
DSDBI, WorkSafe
MFB
PV, WorkSafe, BOM
Petroleum and liquid fuels
DEPI (Minerals and Petroleum), Worksafe,
Oil companies
FIRE AND / OR EXPLOSION
Aircraft
Boilers and pressure vessels
Explosion
Explosive device
Fire
HUMAN DISEASE / ILLNESS
Retail food contamination
Food / drinking water contamination
Human disease
DH
DH
DH
COS, DEPI
NATURAL EVENT
Earthquake
Flood
VICSES
VICSES
Heatwave
Storm
VICPOL
VICSES
All
DEPI, VICPOL, Melbourne Water, COS,
MFB, BOM
COS, DH, AV, DEPI, DSDBI, DTPLI
BOM, DEPI, PV, MFB, DSDBI
Building structure
Cave / Drains
Land
Lift, crane, scaffolding or amusement
structure
Mine / quarry
Rail, aircraft and industrial
MFB
VICPOL
VICPOL
MFB
VBA, AV, VICPOL, WorkSafe
VICSES
VICSES
VICPOL, VICSES, WorkSafe, DSDBI
VICPOL
MFB
Road
Trench or Tunnel
Water
MFB
MFB
VICPOL
DSDBI, DEPI, CFA, VICSES, WorkSafe
AMSA (aircraft only), WorkSafe (rail and
industrial only)
AV
RESCUE
VICSES
SEARCH
Land and water
VICPOL
VICSES, others per VICPOL register
OTHER
Other treats against persons, property or
environment
Last amended: August 2014 V1.0
VICPOL
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Municipal Emergency Management Plan
City of Stonnington
Part C2 – Control & Support Agencies
C2.2 Services and Agencies for Response
The undermentioned list of support tasks indicates the functional service agency and relevant support agencies.
The list is neither exhaustive nor exclusive as many agencies, including combat agencies may have a support
role and a functional service role, dependent on the nature of the emergency. In the event that local resources
cannot be provided to meet support tasks needed, the request should be passed onto the Regional Emergency
Response Coordinator via the Municipal Emergency Response Coordinator.
Refer EMMV 2012, Page 7-5
Support Services
Primary Agency
Secondary Agencies
Catering
Commonwealth resources
Communications
Red Cross
VICPOL
VICPOL
Deceased persons: identification
Detection of Emergency Locator Transmitters
Emergency call taking and dispatch
Emergency medical care and / or transport
VICPOL
AMSA
ESTA
AV
Environmental impact assessment
Evacuation
First Aid
EPA
Control Agency, VICPOL
AV
Mapping services/information including:
-Digital and hardcopy maps
-Aerial photography acquisition
-Satellite imagery acquisition
-GPS positioning and location
Media relations
Produce (food) contamination by chemical of
security concern
Public warnings
DEPI
Salvation Army, COS
EMA, ADF, AFP
ESTA, Telstra, WICEN,
JEMP
CCoV
Airservices Australia
Telstra
MFB, ARFF, ESTA – others
as per SHERP (DHS)
DEPI, PV
VICSES, COS
St John Ambulance, LSV,
Red Cross – others per
SHERP
COS Geoscience Australia
Control agency
DEPI
VICPOL
COS
Control Agency, VICPOL
Relocation
Transport, engineering and services support
Weather information and forecasting
Work place / work related investigations and
technical support
Control Agency
VicRoads
BOM
Worksafe
BOM, COS, Telstra
(Emergency Alert), JEMP
VICPOL, VICSES, COS
Others per TESS Plan
Last amended: August 2014 V1.0
Page 3 of 6
Municipal Emergency Management Plan
City of Stonnington
Part C2 – Control & Support Agencies
C2.3 Services and Agencies for Recovery
The tables below are provided as a guide to indicate the range and type of services, which can be needed in
a recovery process and the principal sources of those services. This guide to provision of services does not
preclude the provision of these or additional services by others than those shown, provided they are
managed within the coordination processes established.
Refer EMMV 2012, Page 7-7
Provider
Recipient
Services Provided
Government
Non-government
Emergency Relief
Individuals and
families
Emergency shelter
Catering – food and water
COS
Red Cross
Registration (NRIS)
Non food items
VICPOL
Salvation Army
Animal welfare
COS
Red Cross
Salvation Army
St Vincent de Paul
VicRelief
Foodbank
Red Cross
Brotherhood of St
Laurence
DEPI
Information Services
Individuals and
Families
Communities
Council
Small Business
All
Advice on financial assistance
Insurance claims
Legal Advice and referral
services
COS
DHS
RFCV
Centrelink
Water and food safety
DH
Advice on assistance and
recovery strategies
Advice on safe water, safe
food, waste disposal, adequate
washing / toilet facilities
Accommodation standards
Advice on erosion and
catchment protection
Fish and fish habitat
Flora, fauna
Environmental issues
DHS
Advice on options and support
available
Mapping services / information
DSDBI
IDRO
VCC
Red Cross
VCC
DH
DHS
DEPI
PV
EPA
DEPI (Information Services
COS
Financial Assistance
Individuals and
Families
COS
Relief of personal hardship
Income support
Loan funds towards restoration
of dwelling
DHS
Restoration of public assets
and emergency protection
works
DTF
Specific funding programs
DSDBI
Last amended: August 2014 V1.0
Centrelink
RFCV
Insurance companies
Financial institutions
Charities
Public Appeals
Insurance companies
Financial institutions
Public appeals
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Municipal Emergency Management Plan
City of Stonnington
Part C2 – Control & Support Agencies
Provider
Recipient
Small
businesses
Services Provided
Loans funds towards
restoration of income – earning
assets; working capital.
Government
RFCV
Non-government
Insurance companies
Financial institutions
Public appeals
DSDBI
Community
groups
Support for enhancing
business skills
Loan funds towards restoration
of assets
Community Events Program
RFCV
Insurance companies
Financial institutions
Public appeals
DSDBI
Accommodation and Housing
Individuals and
families
Emergency
Accommodation(short term)
COS
DHS (grants)
Interim Accommodation
(medium term)
Support for transition to
permanent housing
DHS
Damage assessment
Assistance with
interdependencies,
contingency arrangements and
reconstruction
Food supply source for
recovery agencies
DEPI
DTPLI
Insurance companies
Homeground
Salvation Army
Insurance companies
Food
Critical
Infrastructure
food suppliers
and logistics
Individuals and
Families
Food Supply
SCN
DSDBI
Vic Relief Foodbank
Rebuilding and utility restoration
Individuals,
families,
Community
groups
Assessment, repair and
rebuilding
Household services: water,
power, telephone, sanitation
COS
Roads and bridges
Public land
Clearing, restoration and
rehabilitation of roads bridges
and other public assets
COS
Telstra
Water / sewerage authorities
DHS
MFB
VicRoads
Trade Associations
Service Clubs
Gas distribution companies
Electricity distributors
COS
DEPI
PV
VicRoads
Individualised support services
Individuals,
families and
community
groups
Personalised support,
counselling and advocacy
Psychological first aid
Psychological support services
Outreach
Single point of contact
Service coordination
Case Management
Community activities
Last amended: August 2014 V1.0
DH
DHS
COS
Hospitals
Community health / mental
health centres
Centrelink
DEECD
VCC
Red Cross
Salvation Army
Voluntary groups
Private health providers
Page 5 of 6
Municipal Emergency Management Plan
City of Stonnington
Part C2 – Control & Support Agencies
Provider
Recipient
Services Provided
Government
Non-government
Community development
Community
recovery
committees
Communities
COS
Funding
Administrative support
Support personnel
Advice
Employment and economic
redevelopment program
Funding
Support personnel
Advice
Additional Equipment
Case Management
Last amended: August 2014 V1.0
DHS
COS
DSDBI
DHS
DTF
Red Cross
Service clubs and
community groups
Consuls
Service clubs and
community groups
Assessment agencies
Other community agencies
Community groups
Consuls
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