Bridges to Excellence® - American Board of Internal Medicine Frequently Asked Questions • What is Bridges to Excellence® (BTE)? Bridges to Excellence programs recognize and reward clinicians who deliver superior patient care. Our programs measure the quality of care delivered in provider practices. We place a special emphasis on managing patients with chronic conditions, who are most at risk of incurring potentially avoidable complications. Our Recognitions cover all major chronic conditions, plus office systems – and a real Medical Home measurement scheme to promote comprehensive care delivery and strong relationships between patients and their care teams. Physicians, nurse practitioners and physician assistants who meet our performance benchmarks can earn a range of incentives, sometimes including substantial cash payouts. Insurers and employers fund these payouts from the savings they achieve through lower health care costs and increased employee productivity. • Why is the American Board of Internal Medicine (ABIM) offering this opportunity? In an effort to reduce the redundancy of data collection and measurement for physicians maintaining their certification, ABIM offers diplomates additional opportunities to use the data they collect for ABIM Practice Performance Assessment with other programs. BTE has recognized the ABIM PIM Practice Improvement Module® as an effective tool for quality improvement and seeks to reward physicians who achieve certain levels of performance in select ABIM PIMs Practice Improvement Modules.” This opportunity is strictly voluntary for ABIM diplomates and ABIM is not involved in setting the standards for performance of the BTE recognition or rewards. • What is the relationship between ABIM and BTE? Self-Evaluation of Practice Performance is a required element of ABIM’s Maintenance of Certification (MOC) program. ABIM’s PIMs are web-based tools that help physicians gain knowledge about their practices through a multi- dimensional practice performance assessment analysis of data, including patient and practice system surveys and patient chart data. ABIM uses the data submitted electronically by the physician to provide an interactive report that helps the physician develop and implement a practice improvement plan. After implementing and testing the improvement plan, physicians then report the impact of the implemented changes back to ABIM. Physicians who have completed an ABIM Diabetes or Hypertension PIM Practice Improvement Module will have the option to submit data collected to BTE for consideration in BTE’s Diabetes or Hypertension Care Recognition Program. • What is BTE’s role? BTE works with national experts in performance measurement (e.g., NQF, NCQA) to establish Care Recognition Programs that deliver a fair and rigorous assessment of a physician’s performance based on medical record data. The BTE programs are designed to provide incentives that reward physicians and practices for adopting better systems of care that result in physician practice reengineering, the adoption of health information technology and delivering good outcomes to patients. Bridges to Excellence is supported through a combination of grants received from foundations and the licensing of BTE intellectual property to purchasers and payers who implement the BTE programs. • What is the benefit of applying for BTE recognition? There are several benefits to physicians. Physicians can demonstrate to the public and to their professional peers that they have gained BTE recognition by issuing a press release, as well as having their recognition achievements posted on BTE's consumer portal. Additionally BTE recognitions are communicated to both health plans and employers. Physicians may use the BTE recognition to demonstrate that they meet high standards of care when contracting with health organizations and purchasers of health services. Physicians are provided with a scorecard that can help identify areas of care that vary from the performance criteria and use it to create an improvement plan. Where applicable, physicians can establish eligibility for pay-for- performance bonuses or differential reimbursement from payers and health plans. • Is there a cost to apply for BTE recognition? Direct data submissions involve a fee of $95 per physician, per submission. The transaction fee is paid to the performance assessor, IPRO; neither BTE nor ABIM receive any revenue. • Who is eligible for BTE recognition? To be eligible for BTE recognition through the ABIM pathway, applicants must be licensed as either a medical doctor (MD) or doctor of osteopathy (DO), and provide continuing care for patients with the targeted condition and be able to meet the minimum patient sample requirements for BTE programs. • Is participation voluntary? Yes, participation is voluntary. • How do I find out if I am eligible for incentives? Physicians who demonstrate excellent performance may also earn a bonus payment for qualifying patients covered by a health plan or employer that participates in BTE. These incentives are funded from the savings achieved through lower health care costs, and the increased employee productivity that results from higher quality of care. Incentive program designs and rewards vary by region and health plan. Physicians are encouraged to call their health plans and inquire about BTE rewards and other positive incentives for BTE recognition. • Who does the assessment for BTE recognition? BTE assessments are performed by independent, 3rd party organizations. IPRO, one of the nation's largest independent, not-for-profit health care consulting organizations is the BTE performance assessor for physicians applying for BTE through an ABIM PIM. IPRO works with state and federal governments and private corporations to optimize the quality of health care programs and the value of dollars spent on health care. Incorporated in 1983 as a 501(c)(3) organization, IPRO is headquartered in New York State and has clients in more than 30 states. http://www.ipro.org/ • What happens after I successfully transfer my data from ABIM? IPRO reviews and assesses the completeness of physician data submitted at the time of application and immediately informs the physician if additional information is required. IPRO runs and provides the physician with a file upload summary either accepting or rejecting the file if invalid or incomplete information is submitted. Once the file passes the validation step, completed applications are processed for compliance with BTE performance criteria, and applicant-specific reports with results for all program measures are produced no more than 30 days. IPRO makes a decision on whether to award recognition on the basis of the applicant’s overall performance against the criteria. Again, this opportunity is strictly voluntary for ABIM diplomates and ABIM is not involved in setting the standards for performance of the BTE recognition or rewards. Additionally, BTE reserves the right to complete an audit of any application for recognition. Obtaining final recognition results takes longer than usual for applicants chosen for audit. For those applicants selected for audit, final recognition determination will be made within 60 days of the date of data transfer • Will submitting my information for BTE recognition indicate that I have also completed the PIM? No. Physicians will still need to do an improvement plan and re-measure as part of the ABIM PIM requirements and will require the physician to return to ABIM’s platform to complete the PIM. • Are the results of my BTE recognition assessment secured? Only recognition status is shared with health plans and employers for the purpose of paying incentives and/or highlighting recognitions in their directories. Neither clinical data nor failures to achieve recognition are publicly shared. • What if I don’t pass the first time around? Physicians who do not achieve at least Level I recognition upon application for a specific program, may reapply for that program after six months. • How will patients know that I have achieved recognition? Physician recognitions are posted on BTE's consumer portal and communicated to both health plans and employers by BTE. • How long is the recognition good for? The BTE recognition duration is two years. • Who do I contact if I have a problem with my data submission? If you are experiencing any difficulties please contact Technical Support by e- mail: support@ipro.us or phone: 516.209.5457 (8am-5pm EST). Your issue will be addressed promptly within 48 hours. For more information, please refer to the BTE Diabetes Care Recognition Program Clinician Assessment Policies and Procedures Manual for ABIM PIM Data Submission.