RESIDENCY HANDBOOK For Southern College of Optometry Residency Programs 2014-2015 MISSION STATEMENT The Mission of SCO Residency Programs is to advance the clinical training of graduate optometrists as an instrumental part of Southern College of Optometry’s Mission to educate the best possible healthcare providers. Introduction This handbook provides guidelines for residents enrolled in programs at or affiliated with Southern College of Optometry. It is intended to serve as a resource for residents by providing information on policies and procedures that affect individuals participating in the College’s residency programs. It is reviewed periodically by the Director of Residency Programs and the Residency Committee, and may be revised with due notice to reflect changes in policy and enhancements or additions to our programs. This handbook is organized as follows: subjects germane to all of the programs are covered in the handbook itself. Residents are also provided a second document consisting of the program description and, if necessary, additional documents specific to their program. Additional documentation concerning policies and procedures may be provided by the residency program site. Adopted by the Southern College of Optometry Residency Committee January 1995 Amended: February 1998 March 2003, March 2009, March 2011, March 2012, March 2013, March 2014 ii Table of Contents Introduction ........................................................................................................... ii GENERAL EXPECTATIONS ................................................................................ 1 Information for Entering Residents........................................................................ 5 Orientation ......................................................................................................... 5 Patient Care Philosophy ....................................................................................... 7 Resident Evaluation .............................................................................................. 7 Absences .............................................................................................................. 7 Counseling, Remediation, and Grievance Policies ............................................... 8 Remediation and Dismissal .................................................................................. 9 Residency Completion ........................................................................................ 10 Information for departing residents ..................................................................... 12 Resident Activity Reports .................................................................................... 13 Getting Registered on the System................................................................... 13 Instructions for using the activity logging system............................................. 17 Evaluation Forms ................................................................................................ 24 Summary of Forms to be Submitted by Residents ....................................... 33 iii GENERAL EXPECTATIONS This section contains the general expectations and responsibilities of each position associated with the residency programs. RESIDENTS Residents in each residency program sponsored by or affiliated with Southern College of Optometry shall: 1. Strive to accomplish at the highest level in all components of the residency program as stated in the program description for respective residency programs. 2. Maintain, at all times, the highest level of professional behavior. 3. Provide reports of their activities and evaluations of the program and residency faculty to the Director of Residency Programs as instructed. 4. Meet with their supervisor on a quarterly basis to review their program and the resident's performance. FACULTY SUPERVISION OF RESIDENTS Faculty members providing direct supervision to residents shall: 1. Provide orientation program(s) for residents designating goals, expectations, educational standards, policies, etc. 2. Provide appropriate supervision to all resident activities. 3. Assist the resident in the development and completion of the required paper. 4. Determine and implement appropriate educational activities for the resident's continuance and satisfactory completion of each residency program. 5. Ensure that programmatic goals and objectives are appropriate for initial and continuous accreditation. 6. Make recommendations to the Director of Residency Programs and/or Residency Committee regarding residency programs and residents. 1 DIRECTOR/ASSISTANT DIRECTOR OF RESIDENCY PROGRAMS The Director of Residency Programs shall be responsible for the following functions: 1. Publicizing residency programs through appropriate media. 2. Coordinating the compilation of all admission materials. 3. Scheduling applicant interviews with the Residency Committee at SCO for in house programs. 4. Corresponding with prospective residency applicants. 5. Coordinating the orientation of residents regarding activity logs, evaluations, and generalized program policies. 6. Preparing a yearly report of the College's residency programs. 7. Chairing the meetings of the Residency Committee 8. Assisting each program in maintaining full accreditation by the Accreditation Council on Optometric Education. RESIDENCY COMMITTEE The Residency Committee consists of the Vice President for Academic Affairs, the Director of Residency Programs, and the Faculty Supervisor of each of the existing residency programs located at or affiliated with the College. The Vice President for Clinical Programs serves as an ex-officio member. The functions of the Residency Committee shall include: 1. Establishment of general criteria for each residency program and determination of conformance with the requirements of the Accreditation Council on Optometric Education for accreditation of residencies. 2. Consideration of general qualifications applicants must have for admissions into residency programs at or affiliated with the College. 3. Monitoring the selection process for residency applicants and making recommendations regarding changes in the selection process. 2 4. Interviewing and ranking of applicants and formulation of admission recommendations. 5. Assisting in the development of an adequate applicant pool for all residency programs at the College. 6. Assisting in authoring of informational documents for appropriate announcements of residency programs. 7. Developing curriculum guidelines for residency programs and providing procedures to ensure adequate faculty supervision, patient loads, facilities, etc. 8. Establishing appropriate guidelines for the residents' research projects or case reports for subsequent publication. 9. General supervision of the evaluation processes for residency programs. 10. Determination of the need for residency programs in the College's clinical educational programs. 11. Making recommendations to the Vice President for Academic Affairs regarding enhancement of existing residency programs. 12. Providing assistance to the Vice President for Academic Affairs regarding residency programs when requested. VICE PRESIDENT FOR CLINICAL PROGRAMS The Vice President for Clinical Programs shall have the following responsibilities pertaining to the College's residency programs: 1. The Vice President for Clinical Programs shall monitor and assist the Director of Residency Programs and the supervisor of each program located in a College-operated clinic with the development and implementation of clinic policies amenable to the achievement of the goals and objectives of each program. 2. The Vice President for Clinical Programs shall serve as an ex-officio member of the Residency Committee. 3. The Vice President for Clinical Programs shall monitor and assist the Director of Residency Programs and the supervisors in devising and implementing specific enhancements to the clinical portion of Collegebased programs to achieve compliance with Accreditation Council on Optometric Education accreditation report recommendations. 3 VICE PRESIDENT FOR ACADEMIC AFFAIRS Certain responsibilities with respect to residency programs offered at or affiliated with Southern College of Optometry should be coordinated with the Office of the Vice President for Academic Affairs for efficiency. The Office of the Vice President for Academic Affairs will be responsible for: 1. Assisting the Residency Committee to ensure that all residency programs offered by or affiliated with SCO are accredited and to monitor all programs to ensure the continuance of appropriate accreditation. 2. Assisting the Residency Committee in the development of additional residency programs offered at or affiliated with SCO. 3. Implementing recommendations made by the Residency Committee which have received administrative approval. 4 Information for Entering Residents We welcome you to our residency programs. Your supervisor will provide a detailed orientation concerning specifics of your program. This section is intended to provide Memphis area Residents with a list of items that all entering residents need to address at the start of the program. Please feel free to contact the Director of Residency Programs at cervin@sco.edu or (901) 722-3201 if you have any questions regarding these items. Entering Resident Checklist Item Location SCO ID**, Keys*, Parking Physical Plant Decal** Department Clinic Jackets* Administrative Suite, The Eye Center Weekly VisionNet Library - 5th floor Reading List** Tax Forms, etc*. Accounting Dept. - 11th floor I-9 & general info sheet* Human Resources - 10th floor Schedule Your clinic Orientation Your clinic; Southern College of Optometry ** *In-house residents only **Memphis area residents Individual to Contact Stacy Knight Lynne Boyd Leslie Holland Kathryn Melonas Ann Fields Your supervisor Your supervisor, Dr. Cheryl Ervin Orientation The Director of Residency Programs will provide an orientation, either verbal, written, or both to entering residents that covers items common to all SCOaffiliated residency programs. Such items include: activity and patient encounter reporting, evaluation form submission, and general residency policies, among 5 others. This orientation will be provided prior to the beginning of the residency if possible or as soon as possible after the beginning of the program. The program supervisor will provide an orientation covering items specific to his or her residency program. This will include items such as resident scheduling, clinical practice protocols, infection control, facility safety policies, other policies specific to the site, and any other information that the supervisor considers appropriate. This orientation will be provided prior to the beginning of the residency if possible or as soon as practicable after the beginning of the residency. 6 Patient Care Philosophy As health care providers, it is the responsibility of every resident to ensure that all clinical services delivered are of the highest caliber and in the best interest of the patient. Medical records are to be complete, accurate, and signed by the resident and other professional staff if appropriate. Patient confidentiality is to be maintained. Remarks regarding care rendered by other providers should not be made in the presence of patients. Residents should always treat patients with respect and address them with a professional demeanor. Resident Evaluation Residents are evaluated by their supervisor. The supervisor will complete a written evaluation of each resident in their program three times during the year and at the end of the year. Absences Absences are described as occurring with or without leave. Each program has a specific leave policy as stated in its Program Description in the supplement to this handbook. Absences without leave are considered a serious breach of policy. Repeated violations of this policy may lead to termination from the residency program without certification. Absences which occur outside of the allotted number of leave days (as specified in the Program Description) that are due to exigencies (e.g., bereavement, extended illness, etc.) will be dealt with on a case by case basis by the Supervisor in consultation with the Director of Residency Programs. Such 7 instances will be dealt with in a manner consistent with maintaining the educational integrity of the program. Counseling, Remediation, and Grievance Policies Residents are expected to follow “chain of command” with all issues related to their residency program. The Supervisor should always be the first individual contacted when the resident feels there is a problem that the resident alone cannot solve. If and only if consultations with the Supervisor do not resolve the issue(s) of concern the resident should contact the Director of Residency Programs. A grievance is an official complaint from a resident that results from a misapplication or failure to follow policy that adversely affects the resident’s educational program. If there is no violation of policy, then a grievance is not warranted. If a resident wishes to file an official grievance, it must be signed by the resident and sent in written form to the Director of Residency Programs within 10 working days of the alleged violation of policy. The Director of Residency Programs will review the validity of the grievance and respond to the resident in writing within 10 working days of receipt of the grievance. If the Director of Residency Programs considers the grievance valid, he/she will convene a meeting of the Residency Committee within 20 working days of receipt of the written complaint to consider the grievance. The Committee will consider the statements of those involved and recommend a course of action. If the resident’s supervisor is involved in the grievance, that individual will not sit on the 8 Committee during consideration of the grievance. In the event that the Director of Residency Programs is involved in the grievance, the Vice President for Academic Affairs shall fill the previously described role of the Director of Residency Programs, and the Director of Residency Programs will not sit on the Residency Committee during consideration of the grievance. If the resident feels that the decision of the Residency Committee did not follow established policy, he/she may appeal the Committee’s decision to the President of the College. The President will choose whether or not to consider the appeal. If the President chooses to consider the appeal, he/she may recommend either that the Committee’s decision stand, or that the decision be overturned. In all instances the President’s decision will be final. Remediation and Dismissal A resident may be dismissed for violations of policy, including failure to perform at expected levels of competence and professionalism. Certain violations are more serious than others, and this will be taken into consideration when cases involving possible dismissal are being considered. For purposes of example, repeated tardiness, if uncorrected, could be grounds for dismissal; a single substantiated case of intentionally recording false findings in a patient’s chart could be grounds for dismissal. These examples are for illustrative purposes and are certainly not all-inclusive. If the resident is in danger of dismissal, the supervisor may consider remediation if the resident is deemed capable of correcting the issues in question. Such remediation is considered an extraordinary step and represents a serious 9 deficiency in the resident’s performance. If remediation is judged to be appropriate, the supervisor will develop the plan in consultation with the Director of Residency Programs. The supervisor will be responsible for implementation of the plan. The plan will have specific goals and outcomes that can be assessed, and will include a specific time frame for completion. The supervisor will report on the resident’s progress to the Director of Residency Programs and to the Residency Committee. Residency Completion Completion of the residency occurs at the end of the period specified in the residency contract or letter of intent and when the resident has successfully completed all requirements set forth in the contract, residency handbook, and handbook supplement. The supervisor will notify the Director of Residency Programs in writing when the resident has met those requirements under the Supervisor’s responsibility. The Director of Residency Programs will verify that the resident has completed all requirements under the Director’s responsibility. The Director will then notify the Southern College of Optometry Records and Admissions office to release the resident’s certificate. All published requirements (e.g., residency paper, activity logs, evaluation forms, etc.) must be completed and submitted by the end of the residency as defined in the resident’s contract or letter of intent. Failure to submit all required items by this date may result in permanent forfeiture of certification. Extensions to this deadline for extenuating circumstances must be requested in writing by the resident no later than one week prior to the deadline. Approval, if 10 granted, must be in writing from both the resident’s supervisor and the Director of Residency Programs. The program Supervisor may set earlier deadlines for completion of some requirements (e.g., the paper) if considered necessary for review of the items prior to the end of the residency program. The activity log and evaluations are to be kept current and submitted according the instructions provided in the relevant sections of the Residency Handbook. 11 Information for departing residents This section provides a list of items that must be addressed before completing your residency program. It is intended to include those items common to all programs. Your supervisor may have discussed additional items with you that are not on this list. Because of this, the list is not intended to be all-inclusive. Resident Exit Checklist Action Turn in keys* & Southern College of Optometry ID card Return all Library materials Exit interview with supervisor Forwarding address Residency Paper Remaining Patient Logs Final Program Evaluation Final Supervisor Evaluation Residency Certificate Individual to Contact Location Stacy Knight Physical Plant Department Library personnel Library Your supervisor Your clinic Dr. Ervin SCO Room 1008 Dr. Ervin SCO Room 1008 Dr. Ervin SCO Room 1008 Dr. Ervin SCO Room 1008 Dr. Ervin SCO Room 1008 Velma Dickson Records & Admissions *If any were issued 12 Resident Activity Reports Residents are required to maintain complete and current records of their activities. These records serve as patient encounter logs and as a method for reporting other activities such as meetings attended, presentations given, etc. Instructions for maintaining these records follow. Getting Registered on the System We use electronic means to submit all activity logs and evaluations. Step by step instructions for establishing a user account on our system are as follows: 1. Go to this website, http://residencyadministration.sco.edu/, where you will see the following screen: 13 2. Click on the words “Resident Registration”. That will take you to this screen: 3. Click on the word “register”, which is below the orange “submit” button. That will take you to this screen: 14 4. Complete each of the fields. Assign yourself a username and password. Keep your username and password confidential; we consider them an electronic signature for your activity logs and evaluations. They must only be used by you. Please enter an email address that you check regularly. Email is our most frequently used method of communication. 5. After completing all of the fields click the Submit button. If your registration is successful, you will see the following screen: 6. Click on “Proceed to login page” and log in. That will take you to a page that looks like this: 15 7. Verify that your information is correct. If you need to make changes, click on “Edit” in the upper left hand corner. This will take you to the edit screen: Make any changes necessary and click Save. This is also the screen that you will use to complete your forwarding address information at the end of your residency. 16 7. After you submit your information, it will be verified by the Director of Residency Programs who will “unlock” your account so that you can use the activity log and evaluation sites. This verification is an additional safeguard to ensure that only authorized users can access our system. Because the verification is done manually, please complete the registration process well in advance of your start date (typically July 1) so that your account on the system will be ready for use when you start your residency. Instructions for using the activity logging system This section contains instructions for using the electronic activity log. This log is to be kept current and will be used to track how well your residency program is doing at providing the experiences set forth in its goals and objectives. Tracking your activities is very important. The Accreditation Council on Optometric Education, the body that determines the accreditation status of all optometric residencies, requires that this information be tracked and included in annual reports and self-study documents. Also, our own residency committee evaluates this information quarterly in an effort to identify any potential problems with each resident's clinical experiences. Your supervisor will receive monthly reports so that he/she can address any issues that may adversely impact your educational program. The accurate and timely entry of your activities is, therefore, quite important -- certainly not just "busywork"! The web-based form that you will use is used by all of our residents, with a special section (“Objective-related Encounters”) that is customized for your program. For this reason, there are some categories that you may never need. For example, an ocular disease resident may not do any contact lens fittings. Do not worry if you never have any patients for some categories. That is unavoidable with standardized forms. The web-based log is very straightforward, as described in the step-by-step instructions below: The first task is to complete your account setup (see the section above on Getting Registered on the System). When your account information is verified by the Director of Residency Programs, your account will be unlocked and you will be notified by the Director of Residency Programs that your account is ready to be used. To use the Activity Log, go to this web address: http://residencyadministration.sco.edu/ 17 Use your username and password to log in to the site. This should take you to the List page: 18 To add a log entry, click on Add new. This will take you to the following page: 1. The first step is to select your residency program. Doing so will populate the Objective-Related Encounters, which are specific to each residency. 2. Next, enter the date. The current date is automatically entered for you; if you are entering the record on a later date, you can easily replace the current date by typing over it or clicking on the small icon beside the field which opens a calendar. 3. Enter the patient initials. This is optional; initials are not required and should not be entered if your residency site prohibits entry of initials. 4. Enter the patient age. This should be done for all entries except non-patient encounter activities and vision screenings. If the patient is an infant under 1 year of age enter the age as a decimal fraction of 1 year (e.g., 6 months = 0.5) 5. Select the patient gender. 6. Select the Involvement Level. The purpose of this field is to track the level of your participation in each patient encounter. “P” stands for primary involvement: you were the doctor responsible for the patient’s care who had the most direct involvement in examining, diagnosing, counseling, and treating the patient. “S” stands for supervisory involvement: this is a special classification reserved for patient encounters obtained while supervising students. In this category, you 19 had the same responsibilities as in the “P” classification, but you supervised an optometry student who worked with the patient. Residents in clinics with no students will, obviously, not use this classification. Finally, “O” stands for observational involvement: this refers to patient encounters that you obtained by observation only; you were not involved in the examination or decision making process for the patient. For example, your supervisor calls you in to see an unusual condition. You observed the condition, you learned from it, but you were not the doctor responsible for diagnosis and treatment. 7. Enter the Diagnoses. Do NOT leave this blank. 8. Enter the Plan. Do NOT leave this blank. The amount of information entered for both steps 7 and 8 above is up to you but each field is limited to about 250 characters. 9. Select the Encounter Type: There are 17 encounter types to choose from. Most should be self-explanatory. The “Comprehensive” type sometimes leads to questions as to the definition of a comprehensive exam. If you take a standard case history, VA, refraction, tonometry, assess external and internal ocular health then for our purposes you have performed a comprehensive exam. The last two types also deserve some clarification. The type “Other activity – 20 non patient care” refers to any non-clinical educational activities in which you are involved. Examples include presentations given, continuing education attended, etc. Enter activities separately, e.g., if you participate in a journal club on 7/15/2013 and again on 7/22/2013 that would be two entries, one for each date. Enter the description of the activity at the very end of the form: The type “Special Visit” refers to patient activity that is specialized and does not necessarily fit into any of the standard categories above it. Use this type if you have some unusual venue or role in which you see patients. In most cases it will not be needed. If you do use this encounter type, then you must enter a description of the Special Visit in the Special Visit Description field that is located immediately below the encounter type field. Otherwise, leave the Special Visit Description field blank. Vision Screenings are the only encounter type that is NOT logged with a separate entry for each patient, for obvious reasons. If you have encounters of this type to record, enter the total number of patients screened in the VISION SCREENING TOTAL field. 10. From this point forward, the log record entry page consists of check boxes for the various conditions/procedures that we track. Simply work down the form and check all that apply. Related conditions are grouped together. You must check 21 all appropriate boxes – entering the diagnoses in step 7 does not replace checking the appropriate boxes in this step. 11. The referrals and follow-up section allows us to determine if your residency is providing you with opportunities to interact with other health care providers. Often, our ocular disease residents have questions concerning this category. Obviously, any patient you refer for retinal consult, internal medicine consult, etc., should be counted. However, patients "referred" back to the practitioner who referred them to you do NOT count as Optometry referrals, since this would include virtually all of your patients. In your case, an optometric referral would need to be for treatment of a condition that you discovered and would not treat at your center. It is understood that this is not always easy to define, given the special relationship of co-management centers and the referring optometrists; you will need to use your judgment and common sense. This section also tracks follow-up visits that you perform. This feature is included because of the importance of determining if residents are getting the benefit of following their patients after the initial visit. A Follow-up visit is defined as one where you are seeing a patient that you have previously examined, for the purpose of evaluating a condition that you previously diagnosed. 12. When you reach the bottom of the form, click Save if you are ready to save the record. If you click Save and discover that you made a mistake, return to the List page, locate the record, click on Edit, and make any necessary corrections. The system will detect and notify you of common data entry errors, such as missing information. PLEASE CORRECT THESE ERRORS. Do not leave erroneous patient entries in your log; this will cause discrepancies when your activity totals are tabulated. Follow the instructions in the error message and edit the defective log entry to correct the error. Keeping track of all this information may seem intimidating, but it is easy once you have used the system a few times. You are required keep the activity log current - take a few minutes at the end of each day (or during the day) to log your patient encounters. This is much easier than trying to remember and enter multiple days’ worth of work at a later time. There may be occasions when some residents rotate through clinics that don’t have computer access; these encounters should be entered as soon as possible. To assist in with this, a sample paper log form is included in this handbook. Please feel free to contact the Director of Residency Programs if you have any questions concerning this important part of your residency. 22 Southern College of Optometry Resident Patient Encounter Log Resident____________________________________________________ Log period: Patient initials Date Age From _____________ Involvement Level (P, S, O) Encounter Type Through_____________ Page _______ of _______ Diagnoses • Columbia VA • Memphis VA • Mountain Home VA • CCL & Refractive Surg SCO • Vision Therapy/Rehab SCO • Pediatrics /VT SCO • Primary Eye Care SCO • Salisbury VA • Family Practice WTE • Salem VA • ____________________ Management Encounter Types 1 - Comprehensive 2 - Brief Visit 3 – Soft Contact Lens Fitting 4 - Soft Contact Lens PE 5 - GP Contact Lens Fitting 6 - GP Contact Lens PE 7 – Other Contact Lens Fitting 8 – Other Contact Lens PE 9 – VT Vergence Problem 10. – VT Accom. Prob 11. – VT Strabismus 12. – VT Oculomotor Dys 13. – VT Amblyopia 14. – VT Vis. Percept. 15. – Vision Screening 16. – Other activity non-p 17. – Special Visit 23 Evaluation Forms Regular assessment of each residency program is an integral part of our overall outcomes evaluation for residency education. This assessment is accomplished by interviewing residents, reviewing patient encounter data, and through written evaluations of the supervisor and the program completed quarterly by each resident. All evaluations are recorded electronically. For your reference, copies of the evaluation forms used by the resident and supervisor are included on the following pages. You will complete the forms on the following web site: http://residencyadministration.sco.edu/. Two forms are used by the resident for evaluation: the Quarterly Program Evaluation and the Quarterly Supervisor/Faculty Evaluation. The resident must complete both of these forms each quarter. A separate Supervisor/Faculty Evaluation form must be completed for the supervisor and for each faculty member that the resident works with on a weekly basis. The submission dates for each quarter’s forms for 2014-2015 are as follows: Fall, October 1, 2014; Winter, January 7, 2015; Spring, April 1, 2015; Final, June 30, 2015. The supervisor will also complete the resident evaluation form each quarter. The resident will sign this form electronically after it has been reviewed. Instructions for using the on-line Evaluation forms Go to this web site: http://residencyadministration.sco.edu/ . Log in using your username and password. You will see this screen: 24 Choose the evaluation that you wish to complete, either Program Evaluation or Supervisor and Faculty Evaluations. The choice labeled Resident Evaluation Review and Sign-off is used by you to electronically sign the evaluations of your performance that your supervisor completes. When your supervisor completes entry of your evaluation into the system, he/she will notify you. After review of the evaluation and discussion with your supervisor you will need to sign off on the evaluation electronically. To sign off on the evaluation, log into the evaluation system as directed. Click on “Resident Evaluation Review and Sign-off”. The evaluations that you have received will be listed along the right hand side of the screen; scroll to the one you need to sign off and click on the word “Edit” (not the small box next to the word). On the next screen that appears, review the evaluation to ensure that there it is as discussed with your supervisor. At the bottom are three fields. Enter your username, password, and the current date. Click on “Save” (If you make a mistake with the username and/or password the system will warn you and will not save the sign-off). 25 Southern College of Optometry Affiliated Residency Quarterly Program Evaluation Quarter: Fall Winter Spring Final Resident _______________________ Program ________________________ Date _______________________ Select one of the following responses for each statement listed below: 4 Strongly agree 3 Agree 2 Disagree 1 Strongly disagree N/A Does not apply Clinical Education The program: 1. provides an appropriate number of patient encounters 2. provides quality patient encounters 3. provides quality clinical supervision Didactic Education The Program: 1. provides adequate literature review opportunities 2. provides adequate rounds experience 3. provides special lectures or CE courses to attend 4. provides adequate discussions and presented topics to supplement clinical education Resident Teaching Experience The resident: 1. serves as a clinical instructor to optometry students 2. presents lectures to optometry students 3. presents CE lectures to optometrists and/or other health care professionals Research / Scholarly Activity 1. Ample research/scholarship opportunities are provided for the resident. 2. Ample research/scholarship guidance and supervision are provided to the resident. Southern College of Optometry: 4 3 2 1 N/A ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ 26 1. 2. 3. Provides adequate support for library and audio visual support Provides ample support for the resident’s educational development Adequately addresses administrative questions/concerns of the resident ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Please comment on the following: 1. Program strengths 2. Program weaknesses 3. Suggestions for improvement 4. Additional comments Signature _________________________________________ Date _________________________________________ 27 Southern College of Optometry Affiliated Residency Program Quarterly Supervisor/Faculty Evaluation Quarter: Fall Winter Spring Final Resident _______________________ Program ___________________ Supervisor/faculty ______________________ Date ___________________ Select one of the following responses for each statement listed below: 4 Strongly agree 3 Agree 2 Disagree 1 Strongly disagree N/A Did not observe, don’t know, does not apply The supervisor (or faculty member): 1. is available in the clinic to provide supervision 2. is skilled in clinical techniques, diagnosis, and management of patients 3. is knowledgeable about recent developments in the field 4. is able to accurately asses the resident’s strengths and weaknesses 5. demonstrates techniques to the resident when appropriate 6. discusses the interpretation of signs, symptoms, and data with the resident 7. provides adequate clinical experiences and challenges for the resident 8. is approachable for suggestions, questions, and requests for help 9. provides appropriate feedback to the resident in a timely manner 10. provides criticism to the resident in a constructive manner away from the patient 11. is open to other points of view 12. displays a genuine interest in helping residents become better doctors 13. Guides the resident in making referrals and seeking consultation when appropriate 14. has a good working relationship with colleagues and other clinic personnel 15. conveys a sense of professionalism 16. is a good role model for residents 4 ___ ___ 3 ___ ___ 2 1 N/A ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ 28 Additional comments: In reference to the working relationship with your supervisor/faculty member, please indicate what you liked best, what you liked least, and what recommendations you would offer to improve the working relationship. 29 Southern College of Optometry Affiliated Residency Quarterly Resident Evaluation Quarter: Fall Winter Spring Final Resident _______________________ Program ________________________ Supervisor ____________________ Date _______________________ Select one of the following responses for each statement listed below: 4 Strongly agree 3 Agree 2 Disagree 1 Strongly disagree N/A Does not apply Technical Skills The resident: 1. is able to perform tests and procedures expected for current level in program 2. reliably obtains accurate data 3. understands purpose of tests being utilized 4. recognizes need for specialized ancillary tests and procedures 5. works aggressively to correct all apparent skill deficits Organizational Skills The resident: 1. uses an examination sequence appropriate for current level in program 2. obtains an organized problem-oriented case history and clearly defines the reason for visit / chief complaint 3. analyzes clinical data in a logical sequential manner 4. produces orderly, sequential, legible clinical records and related documentation 5. completes examinations and procedures within an appropriate amount of time for current level in program 4 3 2 1 N/A ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ 30 Diagnosis and Assessment The resident: 1. exhibits appropriate diagnostic capabilities for current level in program 2. develops diagnoses consistent with clinical data 3. consults with supervisory faculty when appropriate Management and Treatment The resident: 1. exhibits appropriate management capabilities for current level in program 2. develops treatment plan consistent with diagnosis 3. consults with supervisory faculty when appropriate Communication The resident: 1. establishes and maintains good rapport with patients 2. establishes and maintains good rapport with faculty 3. makes an appropriate case presentation consistent with current level in program 4. effectively communicates findings and treatment plan to patient 5. Professionally controls patient encounters and provides patients with instructions that promote compliance with treatment plans Attitude and Work Habits The resident: 1. accepts constructive criticism in a mature manner 2. conveys a sense of professionalism 3. demonstrates a desire by his/her actions to maximize the quantity and diversity of patient encounters 4. is conscientious in follow-up of patients 5. enthusiastically seeks new knowledge ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ 31 Academic Activities The resident: 1. regularly consults periodicals and textbooks to enhance knowledge and patient care 2. regularly attends meetings and conferences 3. demonstrates an acceptable level of progress on scholarly activity requirements ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ Signature of Supervisor _________________________________________ Date _________________________________________ Signature of Resident _________________________________________ Date _________________________________________ Use space below for comments 32 Summary of Forms to be Submitted by Residents Document Resident Activity Log Frequency of Submissions Continuously updated Program Evaluation Quarterly Supervisor/Faculty Evaluation Quarterly Purpose Summarizes patient encounters and other activities. Used to track and document progress toward meeting program objectives as required by accreditation standards. Resident opportunity for feedback on program as required by accreditation standards. Resident opportunity for feedback on supervisor and other faculty as required by accreditation standards. Submission Method Electronic submission Electronic submission Electronic submission. Separate form for each individual evaluated. 33